Jive Communications and Zoho Announce a New Partnership to Improve

Customer Relations

The partnership will help track sales activities and increase customer engagement.

São Paulo, Brazil, March 06, 2018 --(PR.com)-- Jive Communications Inc., a cloud-based phone system
and Unified Communications company, today announced their newest integration with Zoho CRM. The
integration makes Jive's industry-leading telecommunications features available from within Zoho's
powerful CRM, enabling businesses to better communicate with customers.

With Jive's Zoho CRM integration, agents can not only see who is calling before they answer - allowing
for better call preparation - but with auto logging they can track every call, click to call, take notes, and
schedule appointments directly from the pop-up within the CRM. This enables agents to save time,
personalize customer's experiences, and ensure accurate reporting with automatic call logging.

In addition, Jive announced an exclusive introductory offer to Zoho users in Brazil. Jive's presence in
Brazil continues to grow with many new customers and employees, and the company is celebrating by
offering a free month of Jive service for current and new Zoho users.

“Zoho CRM is a phenomenal tool for businesses, and like Jive, Zoho is dedicated to helping users save
time and effort in their business processes. We're thrilled to partner with them to offer this integration for
our customers and Zoho CRM users,” said Mike Sharp, CPO at Jive Communications. “Helping our
clients remain competitive and use their Unified Communications services and data to grow and improve
their relationships and operations is our end-goal, and this integration perfectly helps those efforts.”

“Businesses today demand increased efficiency and customer engagement,” said Raju Vegesna, Chief
Evangelist at Zoho. “Our tools provide powerful insights and crucial information to business users, but
when integrated with Jive, our CRM application's abilities are magnified. With Jive and their
award-winning channel program, we can provide a smoother experience and workflow to more
businesses, as well as a broader view of their customer interactions.”

About Jive Communications

Jive provides cloud-based phone systems and Unified Communications services. Jive's customers include
high-growth businesses and public sector institutions needing a scalable platform that is more flexible and
cost-effective than their existing legacy systems. Jive's cloud architecture offers an integrated, seamless
experience that provides richer context and creates more efficient connections between co-workers and
clients. Jive's cloud delivery model ensures that each organization always has the latest technology,
features, and applications - making Jive the last phone system you'll ever need.

About Zoho
Zoho is the operating system for business, that is, a single platform with all the applications needed to run
a business completely from the cloud. Marketing, sales and customer care apps - like Campaigns, CRM
and Desk - enable a business to acquire and retain customers. Productivity and collaboration apps - like

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the Office Suite, Mail and Docs - empower employees, while Zoho's finance and human resources apps -
like Books, People and Recruit - run all business operations.

More than 30 million users around the world, across hundreds of thousands of companies, rely on Zoho
every day to run their businesses, including Zoho itself. For more information, please visit
www.zoho.com.

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Contact Information:
Jive Communications, Inc.
Sterling Snow
385-325-9345
Contact via Email
jive.com

Online Version of Press Release:

You can read the online version of this press release at: https://www.pr.com/press-release/746688

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