Beruflich Dokumente
Kultur Dokumente
Sayfa 1 / 22
Previous Screen
Welcome: x150txk
Service Letter
PRODUCT SUPPORT PROGRAM FOR UPDATING SOFTWARE ON CERTAIN WHEEL LOADERS,
WHEEL DOZERS, INTEGRATED TOOLCARRIERS, LANDFILL COMPACTORS, AND SOIL
COMPACTORS
Media Number -TEBE3339-02 Publication Date -29/06/2015 Date Updated -03/02/2016
Caterpillar: Confidential Yellow
TEBE3339-02
29Jun2015
(Revised 03Feb2016)
U-339
A-237
D-277
O-285
NOTE:
Caterpillar’s obligations under this Service Letter are subject
to, and shall not apply in contravention of, the laws, rules,
regulations, directives, ordinances, orders, or statutes of the
https://sis.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sis... 9.12.2017
Media Search - TEBE3339 - PRODUCT SUPPORT PROGRAM FOR UPDATING S... Sayfa 2 / 22
NOTE:
This Program can only be administered after a failure occurs.
The decision whether to apply the Program is made by the dealer.
When reporting the repair, use "PS52973" as the Part Number and
"7755" as the Group Number. Use "96" as the Warranty Claim
Description Code and use "Z" as the SIMS Description Code.
NOTE:
The information supplied in this service letter may not be valid
after the termination date of this program. Do not perform the
work outlined in this Service Letter after the termination date
without first contacting your Caterpillar product analyst.
NOTE:
This Revised Service Letter replaces the 29Jun2015 (Revised
23Jul2015) Service Letter. Changes have been made to Affected
Product, and Action Required.
TERMINATION DATE
31Dec2016
PROBLEM
The existing software on certain ECM's in the machine electronic system
may provide inaccurate data to back-office systems through Product
Link. If receiving reports for inaccurate data on Product Link equipped
machines from VisionLink users for idle time, idle fuel, total fuel
spiking, fuel level, or excessively reporting diagnostics then update
on-board ECM firmware as shown in the Rework Procedure.
AFFECTED PRODUCT
Model Identification Number
*******Group 1*******
814F BXG00164-00165, 174-175, 179
815F 2 BYN00272, 276, 298, 340, 356, 365, 368, 384, 411-413,
419, 421, 424-427, 435-436, 440, 443-444, 446, 450,
453, 459, 463, 471, 476, 479, 481, 491-492, 494, 499-
500, 508, 510, 512, 514-515, 517-518, 520, 528-531, 536
-538, 541, 544-545, 547, 553, 555, 558, 562, 566-569,
574, 580-582, 586, 590-593, 595, 597, 600-603, 606-608,
610, 613, 615, 617-620, 622, 624-630, 632-633, 638-640,
Caterpillar: Confidential Yellow
https://sis.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sis... 9.12.2017
Media Search - TEBE3339 - PRODUCT SUPPORT PROGRAM FOR UPDATING S... Sayfa 3 / 22
https://sis.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sis... 9.12.2017
Media Search - TEBE3339 - PRODUCT SUPPORT PROGRAM FOR UPDATING S... Sayfa 4 / 22
JLX00190
https://sis.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sis... 9.12.2017
Media Search - TEBE3339 - PRODUCT SUPPORT PROGRAM FOR UPDATING S... Sayfa 5 / 22
N1A00104, 110, 129, 158, 185, 203, 257, 327, 350, 381,
576, 599, 633, 647, 663, 667, 669, 698-699, 713, 738,
741, 750, 764, 771, 787, 792, 830, 843, 881, 890-891,
933, 971, 1011, 1015, 1072-1073, 1089, 1106, 1161, 1182
-1183, 1211, 1219, 1229, 1257, 1266, 1276, 1282, 1286,
1289, 1325, 1339, 1346, 1348-1349, 1355, 1391, 1406,
1415-1416, 1426, 1435, 1438, 1440, 1451-1452, 1464,
1466, 1482, 1495, 1526-1527, 1533, 1543, 1551, 1569,
1571-1572, 1602, 1605, 1609, 1626, 1634, 1647, 1665,
1676-1677, 1686, 1691, 1698, 1701, 1731, 1745, 1752,
1765, 1768, 1818, 1855, 1884, 1899, 1907-1908, 1931,
1948-1949, 1959, 1965, 1967, 1982, 1995, 2004, 2007,
2023, 2025, 2034-2035, 2065, 2072, 2074-2076, 2079-
2080, 2088, 2094, 2101, 2109, 2112, 2116-2117, 2151,
2154, 2156, 2159-2160, 2163, 2171, 2182, 2187, 2193-
2194, 2196, 2204, 2214, 2228-2229, 2247, 2255-2257,
2259, 2268, 2278, 2281, 2283-2284, 2287, 2292-2293,
2298-2302, 2304, 2306, 2310, 2312, 2317, 2322-2325,
2329, 2332, 2337-2338, 2341, 2344, 2377, 2398-2399,
2410, 2417, 2424-2425, 2430-2431, 2439, 2445, 2447-
2448, 2451-2452, 2477, 2503-2504, 2511, 2517, 2519,
2522, 2524, 2527, 2529, 2535, 2548, 2556, 2570, 2583-
2584, 2589, 2607, 2621, 2636, 2639-2640, 2647, 2652-
2654, 2656-2657, 2661-2663, 2671, 2682, 2684, 2690-
2691, 2693, 2701, 2716, 2724-2725, 2727, 2744, 2760,
2789, 2805, 2811, 2818-2819, 2829, 2848-2849, 2865,
2876, 2892-2893, 2903, 2908, 2924, 2942, 2949, 2960,
2963-2964, 2968-2970, 2973, 2980, 2982, 2989, 3007,
3009-3011, 3014, 3021-3022, 3026-3027, 3038, 3040,
3044, 3047, 3054, 3056, 3060, 3063, 3066, 3087, 3093,
Caterpillar: Confidential Yellow
https://sis.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sis... 9.12.2017
Media Search - TEBE3339 - PRODUCT SUPPORT PROGRAM FOR UPDATING S... Sayfa 6 / 22
https://sis.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sis... 9.12.2017
Media Search - TEBE3339 - PRODUCT SUPPORT PROGRAM FOR UPDATING S... Sayfa 7 / 22
K6K00128, 139, 146, 201, 255, 257, 289, 339, 348, 350,
353, 361, 367, 370, 374-377, 379, 381, 386, 389-390,
401-402, 407, 410, 413, 422, 426-427, 430, 432-433,
438, 441, 444, 451-452, 454-455, 457, 462, 464, 467,
469, 471, 476, 482-483, 485, 487, 489, 491, 493, 495-
496, 498, 502-504, 506-508, 515, 517, 524-525, 527-530,
533-536, 538, 540, 542, 545-546, 548, 551
PCW00245
962K FLL00190
X4T00458
966H A6D00135, 181, 189, 197, 215, 223, 238, 262, 274, 276,
297, 365, 482, 487-488, 498, 535, 540, 550, 587, 607,
612, 647, 664, 725, 732, 755, 782, 784, 818, 840, 889,
891, 910, 969, 988, 994, 1035, 1041, 1044, 1047,
Caterpillar: 1064, Yellow
Confidential
https://sis.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sis... 9.12.2017
Media Search - TEBE3339 - PRODUCT SUPPORT PROGRAM FOR UPDATING S... Sayfa 8 / 22
A6J00165, 182, 187, 283, 310, 372, 385, 389, 414, 448,
456, 487, 529, 535, 539, 552-553, 577, 606, 608, 630,
682, 690, 724-727, 736, 741, 792-793, 796, 802, 823,
876, 881, 884, 914, 936, 952, 957-959, 984, 997, 1030-
1031, 1181, 1186, 1209-1210, 1212, 1238, 1251, 1258,
1271, 1275, 1278, 1283, 1301, 1316, 1323, 1329, 1339,
1344, 1357, 1359, 1376, 1383, 1402, 1411, 1524, 1583,
1603, 1816, 1820-1823, 1827-1828, 1830-1833, 1836-1837,
1841, 1847-1848, 1850, 1855, 1858, 1862, 1868-1870,
1872-1873, 1876, 1879, 1881-1882, 1885, 1891, 1896,
Caterpillar: Confidential Yellow
https://sis.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sis... 9.12.2017
Media Search - TEBE3339 - PRODUCT SUPPORT PROGRAM FOR UPDATING S... Sayfa 9 / 22
https://sis.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sis... 9.12.2017
Media Search - TEBE3339 - PRODUCT SUPPORT PROGRAM FOR UPDATING... Sayfa 10 / 22
Z4W00592, 719
980G 2KR00670, 699, 881, 1022, 1103, 1359, 1378, 1436, 1523,
1628, 1988, 2244, 2316, 2340, 2369, 2440, 2465, 2666,
2677, 2693, 2696, 2840, 3062, 3064, 3185, 3286, 3555,
3710, 3727, 3866, 3899-3900, 3953, 3966, 4002, 4029,
4057, 4148, 4263, 4296, 4323, 4344, 4548, 4767, 4826,
75003, 75008
980H A8J00133, 178-179, 190, 218, 245, 270, 292, 298-299,
320, 327-330, 349, 358, 369, 376, 4002, 4016, 4026,
4030, 4038, 4041, 4048, 4050-4051, 4056, 4092, 4101,
4121, 4123, 4138, 4141, 4146, 4155, 4158, 4161, 4163,
4180, 4182-4184, 4186, 4195, 4197, 4239-4240
https://sis.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sis... 9.12.2017
Media Search - TEBE3339 - PRODUCT SUPPORT PROGRAM FOR UPDATING... Sayfa 11 / 22
https://sis.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sis... 9.12.2017
Media Search - TEBE3339 - PRODUCT SUPPORT PROGRAM FOR UPDATING... Sayfa 12 / 22
https://sis.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sis... 9.12.2017
Media Search - TEBE3339 - PRODUCT SUPPORT PROGRAM FOR UPDATING... Sayfa 13 / 22
https://sis.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sis... 9.12.2017
Media Search - TEBE3339 - PRODUCT SUPPORT PROGRAM FOR UPDATING... Sayfa 14 / 22
https://sis.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sis... 9.12.2017
Media Search - TEBE3339 - PRODUCT SUPPORT PROGRAM FOR UPDATING... Sayfa 15 / 22
https://sis.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sis... 9.12.2017
Media Search - TEBE3339 - PRODUCT SUPPORT PROGRAM FOR UPDATING... Sayfa 16 / 22
696, 704, 706, 744, 753, 762, 784-786, 792, 805, 830,
846, 854, 869, 900-901, 922, 926, 929-930, 933-934, 945
-946, 949, 964, 968, 984, 996, 1000, 1008, 1011, 1013,
1045, 1049, 1052, 1058, 1072, 1074-1076, 1081, 1084,
1086, 1088, 1091, 1108, 1110
JZZ00302, 336, 407, 438, 442, 454, 461, 522, 593, 656,
751, 811, 818-819
RCB00250
WLB00225, 234, 310, 446, 517, 519, 537, 571, 620, 683,
685-686, 688, 690, 771, 773, 787, 821, 868-869, 871,
875-878, 1069, 1081, 1099, 1103, 1150, 1156, 1158,
1168, 1206, 1230, 1238, 1241, 1253, 1256, 1269, 1283,
1340-1341, 1367, 1374-1377, 1379, 1381-1382, 1392,
1407, 1476-1479, 1481-1487, 1490, 1499, 1502-1503, 1519
-1521, 1523-1525, 1548, 1550-1552, 1554-1561, 1563-
1567, 1585
928H CXK00162, 198, 207, 346, 414, 442, 450, 462, 466, 478,
497, 552, 573, 588, 613, 634, 641, 664, 720, 1398,
1622, 1678, 1793, 1825, 1893, 1896, 1904, 1906, 1918,
2004
930H DHC00235, 348, 657, 714, 885, 888, 935, 982, 1024,
1047, 1056, 1092, 1115, 1186, 1226, 1251, 1254, 1263,
1267, 1304, 1313, 1346, 1395, 1475, 1490, 1640, 1755,
1784, 2128, 2621, 2866, 3034, 3066, 3998, 4138, 4150,
4172, 4176
FTD00195, 653, 667, 686, 703, 710, 732, 761, 774, 777,
796, 808, 815, 833, 838-839, 842, 844, 847, 849, 858,
882, 902, 913, 932, 943, 945, 951, 955, 966, 973, 1020,
1041, 1044, 1070, 1084, 1124, 1144, 1148, 1157, 1175,
1177, 1205, 1207, 1248, 1255-1257, 1259, 1262, 1272,
1275, 1277, 1292, 1300-1301, 1304, 1308, 1310, 1317,
1330, 1347, 1395, 1397, 1519
938G II B9Y00121, 159, 440, 592, 760
https://sis.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sis... 9.12.2017
Media Search - TEBE3339 - PRODUCT SUPPORT PROGRAM FOR UPDATING... Sayfa 17 / 22
https://sis.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sis... 9.12.2017
Media Search - TEBE3339 - PRODUCT SUPPORT PROGRAM FOR UPDATING... Sayfa 18 / 22
https://sis.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sis... 9.12.2017
Media Search - TEBE3339 - PRODUCT SUPPORT PROGRAM FOR UPDATING... Sayfa 19 / 22
PARTS NEEDED
*******Group 1*******
1 SOFTWARE2 Transmission
Software (If
Needed)
1 SOFTWARE5
Caterpillar: Confidential Yellow
https://sis.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sis... 9.12.2017
Media Search - TEBE3339 - PRODUCT SUPPORT PROGRAM FOR UPDATING... Sayfa 20 / 22
Monitor Software
(If Needed)
*******Group 2*******
1 SOFTWARE2 Transmission
Software (If
Needed)
ACTION REQUIRED
Update all ECM's with latest software. Refer to the attached Rework
Procedure.
https://sis.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sis... 9.12.2017
Media Search - TEBE3339 - PRODUCT SUPPORT PROGRAM FOR UPDATING... Sayfa 21 / 22
*******Group 1*******
*******Group 2*******
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty
parts handling.
Rework Procedure
1. Search the machine serial number in SIS and download all of the ECM
flash files.
Caterpillar: Confidential Yellow
https://sis.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sis... 9.12.2017
Media Search - TEBE3339 - PRODUCT SUPPORT PROGRAM FOR UPDATING... Sayfa 22 / 22
At the machine:
2. Connect to the machine using Cat ET, and take a Product Status
Report (PSR).
3. After the PSR is finished, save an ECM replacement file for every
single ECM. Go to Service -> Copy Configuration -> ECM replacement.
Select Load from ECM for each ECM, and save each configuration to a
secure location.
4. After all of the ECM replacement files have been saved, apply the
flash files to the individual Product Link, engine, transmission,
machine, implement, and monitor ECM's as needed using Winflash.
Note: Cat ET version 2013B or later is required to use the flash file
package feature in WinFlash.
Image1.1.1
5. Once the flash process is completed, reprogram the ECMs with the
previously saved ECM replacement files. Go back to Service -> Copy
Configuration -> ECM Replacement, and load each ECM replacement file
separately. Then select the Program ECM option at the bottom left and
apply the configuration to the correct ECM.
Copyright 1993 - 2017 Caterpillar Inc. Sat Dec 9 11:34:47 UTC+0300 2017
All Rights Reserved. x150txk
Private Network For SIS Licensees.
https://sis.cat.com/sisweb/sisweb/techdoc/techdoc_print_page.jsp?returnurl=/sisweb/sis... 9.12.2017