Curriculum Vitae

Deepak Singh
Windows Server L1
Mob: 91-7506603941
Email: Deepakwed@gmail.com

EDUCATIONAL QUALIFICATIONS :

T.y.b.com graduate with 3.9 year of total experience in the IT/Software industry and relevant
1.4 years in Windows Server/Client Administration, Technical support & System Engineer. I
have acquired a hands on and technical project management knowledge.

Career Objectives:

 To apply my technical knowledge and project management skills to help a competitive

Growing company to a new level of success and guide them towards a new age of
advanced technology.

OTHER QUALIFICATIONS

Microsoft Certified IT Professional (MCSA) (Year-2017)

 Installing and Configuring Windows Server 2012 (70-410)

Worked Experience Summary:

1) Working as a Windows Server L1 from 28-June-2017 to present in Onward Technology.

2) Worked as a Windows Server from 14th Aug 2014 to 13 Apr 2017 in Accelya Solutions Ltd. (Payroll
of Embee Software Ltd).

3) Worked as a Desktop Engineer from 1st Mar 2013 to 10th Mar 2014 in Impact InfoTech Pvt Ltd.

Technical Skills Set:

Server/Client System: Wintel & Windows server 2008/2012, Vmware, HyperV, SMTP, File
Server

Networking: LAN, VPN, RDC, RPC, TCP/IP, Wireless 802.11, DNS, WINS, DHCP.

Messaging System: MS Exchange 2010 and Mail Client (outlook2003/2007,2010,2013)

IT Management & System Security: Ticketing tools (i.e Sapphire, ITSM, Ehelpine) Mcafee,
POP, IMAP, Webwasher Proxy server.

Education Summary:

Certificate School/College Year of Passing

T.Y.B.Com Mumbai University 2011

Std 12th (H.S.C) Tolani College 2008
Std 10th (S.S.C) S.N.D.B School 2005
Professional Work Experience:

1) Onward Technology Ltd. [28-Jun-2017 to Present]

Install,support and project management. Provide end user support for 1000 corporate users. Install,
configure, and troubleshoot window server domain. Consistently provide remote support and manage
numerous technical queries for client needs and try to resolve on time with SLA Breached. Resolved
customer concerns in a positive and helpful manner.

* Managing windows server infrastructure (More Than 250 Servers) with Physical & Virtual Environment

* Troubleshooting the servers all problems like, Authentication, Permission and Replication and Group

Policies

* Backing up and recovering the Windows 2008/2012 and Active Directory and other data.

* Dealing with access problems, diagnosing and troubleshooting all incidents related to AD & File Server
issues.
* User support on various issues through ITSM & CMS Ticketing tools.

* Responsible for manage all System administration activities for Windows 7,8 & 10 and Windows Server

(2008/2012,) under Domain & Workstation environment.

* Troubleshooting of mail flow issues in Cisco Mail Gateway like Message Tracker and Exchange
tracking logs.
* Configuration of user mailbox, resource mailbox and journal mailbox

* On phone support for any P1/ P2 issues.

* Mailbox permission delegation, DL creation and modification depend upon user’s requirement.

* Create Modify and Maintenance of public folder.

* Mail quota, delegation, rights management and individual mail restore

* Good knowledge of Office 365 support, ICEWARP Mailbox,

* Implementing System Policies & Profile’s according to client requirement.

2) Accelya Solutions Ltd. (payroll of Embee Software)

Roles and Responsibilites [14th Aug 2014 to 13 Mar 2017]

* Perform the daily checklist.

* Proficient in resolving issue regarding Servers and Securing computers with MacAfee antivirus

* Installing & Configuring AD, DHCP, DNS, WDS

* Troubleshooting all windows server / server level virus calls and server backup related calls which

have been assigned to the server support team

* Manage users and groups, and administer password policies

* Giving Internet, common Drive folder Access to users.

* Experience in configuring RAID, Remote management tool such as ILO, DRACK, NIC teaming

configuration and firmware upgrade

* File Server management including Quota Management, File Screening and DFS solutions. Client

Service management.
* Patch Management.

* Doing a daily Backup of file servers and Log servers with Symantec Backup Exec 2010.

3) Impact Infotech Pvt Ltd

Roles and Responsibilites [1th Mar 2013 to 10th Mar 2014]

* Responsible for manage all system administration activites for Windows XP, 7 Windows 8, and Windows

Server (2003, 2008) under Domain & Workstation environment.

* Install and configure of Microsoft outlook 2003/2007/2010/2013 and windows Live mail, Thunderbird.

* Using Utilities like RDP, VPN VNC, Remote Assistance, etc.

* Installation of antivirus E-scan ,Mcafee , Symantec and patch updation.

* Computer assembling and maintenance

* Troubleshooting hardware and software problems

* Installing and configuring all the peripherals, components and drivers.

* Installing software and application to user standards.

* Configuration of wifi devices.

* Troubleshooting of network related issue.

PERSONAL INFORMATION:

Full Name : Deepak Singh

Address : Hanuman Nagar, Jijamata marg

Andheri (E),Mumbai:-400093.

Date of Birth : 1th Dec 1987

Gender : Male

Marital Status : Single

Languages : English, Hindi, & Marathi.

DECLARATION:

I hereby declare that the statement furnished above is true to the best of my knowledge and
belief.

Date: / / 2017 Signature.