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2. Product Manager usually involve in regard to one or more closely related product
that is, a product line. Operations manager is in regard to all operations within the
organization.) Related activities include managing purchases, inventory control,
quality control, storage, logistics and evaluations.
4. The major activities involved in the look out done by Operating Manager focused
on the operations of the entire organization, rather than managing a product or
service. Effective operations management depends a great deal on effective
management of facilities, such as buildings, computer systems, signage, lighting,
etc.
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Solution: Product design can be defined as the idea generation, concept development,
testing and manufacturing or implementation of a physical object or service. Product
Designers conceptualize and evaluate ideas, making them tangible through products in a
more systematic approach. The role of a product designer encompasses many
characteristics of the marketing manager, product manager, industrial designer and design
engineer. The term is sometimes confused with industrial design, which defines the field
of a broader spectrum of design activities, such as service design, systems design,
interaction design as well as product design.[citation needed] The role of the product
designer combines art, science and technology to create tangible three-dimensional
goods. This evolving role has been facilitated by digital tools that allow designers to
communicate, visualize and analyze ideas in a way that would have taken greater
manpower in the past.
Product design influence the process design in many ways like it is possible to
separate product design and process design in manufacturing, it is impossible in
practice to separate service design and process design. This is because many
services (especially high visibility services) are such that the service and the
process are the same thing. Even in manufacturing industries there has recently
been considerable effort put into examining the overlap between product and
process design. There is a growing recognition that the design of products has a
major effect on the cost of making them. Many of the decisions taken during the
design of products (for example, choosing the material from which the product is
going to made, or the way in which the various components are fastened
together) will all define much of the cost of making it. The figure below shows
how the costs of the design process itself grow quite slowly, especially at the
start of the design activity, but the cost to which the design is committing the
organisation grown very quickly. It makes sense, therefore, to evaluate the
various choices which the designer faces in terms of their effect on
manufacturing cost as well as on the functionality of the product itself. Also, the
way in which product and process design overall has a significant effect on the
time between starting the initial concept design for the product and eventually
getting it to market.
Some operations do nothing but design products and services. They simply exist to
design products and services for other companies. Quite clearly then, the design activity
can be regarded as an operation in its own right. This point is made in Figure 4.3. So
many of the issues covered in the later chapters of the book can apply to the design
activity. For example, Chapter 6 looks at issues of vertical integration (this means how
much of the total set of activities necessary to produce something does a single
organisation want to do itself). Indeed any company must decide whether it is going to do
its own design or subcontract some parts of its to specialists. Chapter 11 deals with how
operations can manage the level of their capacity as demand fluctuates. Well, the demand
for designs within a business will fluctuate, so how do they manage the capacity of their
design activity? Similarly, the design activity will need to be planned, controlled and
improved.
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3) Define job design. How has management viewed job design since the
industrial revolution?
Solution: JOB DESIGN is the process of putting together various elements to form a job,
bearing in mind organizational and individual worker requirements, as well as
considerations of health, safety, and ergonomics. The scientific management approach of
Frederick Winslow Taylor viewed job design as purely mechanistic, but the later human
relations movement rediscovered the importance of workers' relationship to their work
and stressed the importance of job satisfaction. Job design refers to the way that a set of
tasks, or an entire job, is organized. Job design helps to determine. It takes into account
all factors which affect the work, and organizes the content and tasks so that the whole
job is less likely to be a risk to the employee. Job design involves administrative areas
such as: job rotation, job enlargement, task/machine pacing, work breaks, and working
hours. A well designed job will encourage a variety of 'good' body positions, have
reasonable strength requirements, require a reasonable amount of mental activity, and
help foster feelings of achievement and self-esteem.
Management viewed job design since the industrial revolution in the approaches to Job
Design USING SOCIO TECHNICAL SYSTEMS There are three important approaches
to job design, viz., Engineering approach, Human approach and The Job characteristic
approach. Engineering Approach
The most important single element in the Engineering approaches, proposed by FW
Taylor and others, was the task idea, "The work of every workman is fully planned out by
the management at least one day in advance and each man receives in most cases
complete written instructions, describing in detail the task which he is to accomplish . . .
This task specifies not only what is to be done but how it is to be done and the exact time
allowed for doing it." The principles offered by scientific management to job design can
be summarized thus:
l Work should be scientifically studied. As advocated fragmentation and reutilization of
work to reap the advantages of specialisation.
l Work should be arranged so that workers can be efficient.
l Employees selected for work should be matched to the demands of the job.
l Employees should be trained to perform the job.
l Monetary compensation should be used to reward successful performance of the job.
These principles to job design seem to be quite rational and appealing because they point
towards increased organisational performance. Specialisation and routinisation over a
period of time result in job incumbents becoming experts rather quickly, leading to higher
levels of output. Despite the assumed gains in efficiency, behavioural scientists have
found that some job incumbents dislike specialised and routine jobs.
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Solution:
The 1 st activity in Production Planning is the determination of the requirements for the
planning horizon. Demand forecasting plays an important role in the conduct of these three
tasks. Managers thus need to be aware of the various factors that would affect the accuracy
of the demand and sales forecast.
ACTIVITY 1
Tasks
Description
1 Draw up the sales forecast for each product or service over the appropriate planning
period
2 Combine the individual product / service demands into one aggregate demand
3 Transform the aggregate demand for each time period into staff, process, and other
elements of productive capacity
There are company factors that could influence the level of demand for the firm's products.
These internal factors include the company's marketing effort; the product design itself; the
strategies to improve customer service; and the quality and price of the product.
There are also external factors or marketplace factors that significantly affect demand such
as the level of competition or possible reaction by competitors to a firm's business strategy;
the perception of consumers about the products and the consumer behavior as affected by
their socio-demographic profile. Lastly, there are random factors that could affect the
accuracy of demand forecasts such as the overall condition of the economy and the
occurrence of business cycle.
The next major activity involves the identification of the alternatives that the firm may
employ to meet production forecasts as well as the constraints and costs involved.
Specifically, this activity involves the following tasks:
ACTIVITY 2
Tasks
Description
2 Identify the most appropriate plan that meets aggregate demand at the lowest operating
cost
Once the most appropriate plan has been selected, then the firm evaluates the plan and
later on finalizes it for implementation. For more efficient and effective planning process,
the formation of a production planning team composed of managers from manufacturing,
marketing, purchasing and finance, is recommended.
To be able to perform the aggregate planning process, the following information should be
available to this production planning team. These data include the following:
There are three basic production planning strategies that the company can choose from to
address demand fluctuations. These are the (1) Chase Demand strategy, (2) Level
Production strategy, and the (3) Mixed Strategy.
Strategy Description
Demand Chase Strategy Matches the production rate to the order or demand rate through
the hiring and firing of employees as the order rate varies
What are the important considerations in selecting the production planning strategy?
Hire additional workers as demand increases Employment costs for advertising, travel,
interviewing, training, and others
Shift premium costs if additional shift is added Skilled workers may not be available when
needed
Layoff workers as demand decreases Cost of severance pay & increases in unemployment
insurance costs The company must have adequate capital investment in equipment for the
peak work force level
Produce in earlier period and hold until product is needed Cost of holding inventory Service
operations cannot hold service inventory
Offer to deliver the product or service later, when capacity is available Delay in receipt of
revenue, at minimum; company may lose customers Manufacturing companies with
perishable products often use this method
Exert special marketing efforts to shift the demand to slack period Advertising costs,
discounts, other promotional programs Exemplifies the inter-relationship
Mixed Strategy
Work additional work hours without changing the workforce size Overtime premium pay The
time available for maintenance work without interrupting production is reduced
Staff for high production levels so that overtime is not necessary Excess personnel wages
during period of slack demand Work force may be used for deferred maintenance during
periods of low demand
Revise make-or-buy decisions to purchase items when capacity is fully loaded Waste of
company skills, tooling and equipment unutilized in slack periods These methods require
capital investments sufficient for the peak production rate, that will be underutilized in slack
periods
The important considerations in monitoring the effectiveness of your production plan are
shown below:
(if any)
Yes No
• Does production planning and control have a formal monitoring system to maintain and
update master scheduling records?
Production Planning
(if any)
Yes No
• Does production planning and control prepare a master production schedule with all the
production assignments and time allocation?
• Do the production schedules permit adequate planning of purchases and inventory levels?
• Are there signs of significant lost time or low rate of worker productivity? Are the numbers
of such orders appear to be significant?
Production Control
(if any)
Yes No
Table of Contents
Sections
Two-wheeler growth prospects affected by weak finance scenario and nearing urban
saturation
Executive summary
Box
Chart
Figures
Figures
02 Product-mix trend
03 Motorcycles — Product-mix trend
07 Change in basic raw material cost vis-�-vis change in raw material cost per unit
Tables
Sections
1.0 Player profile
3.0 Costs
4.0 Supply
Introduction
Investment policy
Import policy
Fiscal regulations
Excise duty
Other levies
Emission norms
Safety laws
Figures
3.0 Costs
4.0 Supply
Tables
3.0 Costs
4.0 Supply
01 Category of motorcycles
Sections
Tables
Industry statistics
Abstract
This report is divided into three sections - The first section covers estimates, forecasts and
elaborates on the factors, which have impacted the two-wheeler industry. It also takes a
look at the key drivers of growth in the future. The second section evaluates the structural
characteristics affecting the two-wheeler industry by covering player profile and reviews in
order to understand their market share and hence their competitive position, future
strategies, expansion plans and financial profile. Further, the second section provides a
crisp coverage of cost structure in the industry, supply scenario, government policies and
global market profile. The third section provides factual data on the player and segment-
wise volumes, production and market share for players spread across two-wheeler
segments.
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5) Define value engineering and analysis. Discuss atleast one method of the
approach for VE/VA.
Solution: Value Engineering is a systematic method to improve the "Value" of goods and
services by using an examination of function. Value, as defined, is the ratio of Function
to Cost. Value can therefore be increased by either improving the Function or reducing
the cost. It is a primary tenet of Value Engineering that basic functions be preserved and
not be reduced as a consequence of pursuing Value improvements. Value Engineering is
a body of knowledge as a technique in which the value of a system's outputs is optimized
by crafting a mix of performance (Function) and costs. In most cases this practice
identifies and removes unnecessary expenditures, thereby increasing the value for the
manufacturer and/or their customers. Value Engineering uses rational logic (a unique
"how" - "why" questioning technique) and the analysis of Function to identify
relationships that increase Value. It is considered a quantitative method similar to the
Scientific Method, which focuses on Hypothesis - Conclusion to test relationships, and
Operations Research, which uses model building to identify predictive relationships.
1.TRACTOR DESIGN
-make the design simple
- easy to use
-reduce COMPLICATED / expensive parts.
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2.TRACTORS RAW MATERIAL / PARTS PROCUREMENT
-establish the demand planning system [ reduce the fluctuations in production]
-establish the inventories of raw materials [ reduce the cost of stock holding]
-establish the economic order quantity [ """"""""""""""""""""""""""""""]
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3. TRACTORS PRODUCTION PLANNING
-establish an effective / efficient production planning system [ cost savings]
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4.TRACTORS PRODUCTION
-establish a lean production [ cost effective]
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5. TRACTORS TOTAL QUALITY ASSURANCE.
-set up quality assurance system to reduce quality problems/ rejections]
[ cost savings ]
-------------------------------------------------------------
6.TRACTORS FINISHED GOOD INVENTORY
-match the finished stock inventory to market demand / sales requirements]
[ cost saving in stock holding ]
--------------------------------------------------------------------
7.TRACTORS CUSTOMER SERVICE
-provide effective customer order processing/order service/
timely despatch to customers.
[ adds value to customers / reduces distribution cost]
----------------------------------------------------------------------------
8.TRACTORS AFTER SALES SERVICE
-offer warranty/ after sales service to customers
[ adds value to the product and increases sales ]
============================================
TRACTORS MANUFACTURER CAN ADD VALUE/ REDUCE COST
BY APPLYING THE VALUE ANALYSIS -JOB PLAN TO EACH
OF THE ABOVE LISTED 8 STAGES OF TRACTORS MANUFACTURING.
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6) Explain how the system concept can be used in explaining the term waste and
Waste management
Waste management practices differ for developed and developing nations, for urban and
rural areas, and for residential and industrial, producers. Management for non-hazardous
residential and institutional waste in metropolitan areas is usually the responsibility of
local government authorities, while management for non-hazardous commercial and
industrial waste is usually the responsibility of thegenerator. Waste management methods
for vary widely between areas for many reasons, including type of waste material, nearby
land uses, and the area available.
Disposing of waste in a landfill involves burying waste to dispose of it, and this remains a
common practice in most countries. Historically, landfills were often established in
disused quarries, mining voids or borrow pits. A properly-designed and well-managed
landfill can be a hygienic and relatively inexpensive method of disposing of waste
materials. Older, poorly-designed or poorly-managed landfills can create a number of
adverse environmental impacts such as wind-blown litter, attraction of vermin, and
generation of liquid leachate. Another common byproduct of landfills is gas (mostly
composed of methane and carbon dioxide), which is produced as organic waste breaks
down anaerobically. This gas can create odor problems, kill surface vegetation, and is a
greenhouse gas.
Many local authorities, especially in rural areas, have found it difficult to establish new
landfills due to opposition from owners of adjacent land. As a result, solid waste disposal
in these areas must be transported further for disposal or managed by other methods. This
fact, as well as growing concern about the environmental impacts of excessive materials
consumption, has given rise to efforts to minimize the amount of waste sent to landfill in
many areas. These efforts include taxing or levying waste sent to landfill, recycling waste
products, converting waste to energy, and designing products that use less material.
Incineration is carried out both on a small scale by individuals, and on a large scale by
industry. It is used to dispose of solid, liquid and gaseous waste. It is recognised as a
practical method of disposing of certain hazardous waste materials (such as biological
medical waste), though it remains a controversial method of waste disposal in many
places due to issues such as emission of gaseous pollutants.
Incineration is common in countries such as Japan where land is more scarce, as these
facilities generally do not require as much area as landfills. Waste-to-energy (WtE) or
energy-from-waste (EfW) are broad terms for incinerator facilities that burn waste in a
furnace or boiler to generate heat, steam and/or electricity.
The popular meaning of ‘recycling’ in most developed countries refers to the widespread
collection and reuse of everyday waste materials such as empty beverage containers.
These are collected and sorted into common types so that the raw materials from which
the items are made can be reprocessed into new products. Material for recycling may be
collected separately from general waste using dedicated bins and collection vehicles, or
sorted directly from mixed waste streams.
The most common consumer products recycled include aluminium beverage cans, steel
food and aerosol cans, HDPE and PET bottles, glass bottles and jars, paperboard cartons,
newspapers, magazines, and cardboard. Other types of plastic (PVC, LDPE, PP, and PS:
see resin identification code) are also recyclable, although these are not as commonly
collected. These items are usually composed of a single type of material, making them
relatively easy to recycle into new products. The recycling of complex products (such as
computers and electronic equipment) is more difficult, due to the additional dismantling
and separation required.
Waste materials that are organic in nature, such as plant material, food scraps, and paper
products, can be recycled using biogical composting and digestion processes to
decompose the organic matter. The resulting organic material is then recycled as mulch
or compost for agricultural or landscaping purposes. In addition, waste gas from the
process (such as methane)can be captured andused for generating electricity. The
intention of biological processing in waste management is to control and accelerate the
natural process of decomposition of organic matter.
There are a large variety of composting and digestion methods and technologies varying
in complexity from simple home compost heaps, to industrial-scale enclosed-vessel
digestion of mixed domestic waste (see Mechanical biological treatment). Methods of
biological decomposition are differentiated as being aerobic or anaerobic methods,
though hybrids of the two methods also exist.
For example, in Australia most urban domestic households have a 240-litre (63.4 U.S.
gallon) bin that is emptied weekly from the curb using side- or rear-loading compactor
trucks. In Europe and a few other places around the world, a few communities use a
proprietary collection system known as Envac, which conveys refuse via underground
conduits using a vacuum system. In Canadian urban centres curbside collection is the
most common method of disposal, whereby the city collects waste and/or recyclables
and/or organics on a scheduled basis. In rural areas people often dispose of their waste by
hauling it to a transfer station. Waste collected is then transported to a regional landfill.
There are a number of concepts about waste management which vary in their usage
between countries or regions. This section presents some of the most general, widely-
used concepts. The waste hierarchy refers to the "3 Rs" reduce, reuse and recycle, which
classify waste management strategies according to their desirability in terms of waste
minimization. The waste hierarchy remains the cornerstone of most waste minimization
strategies. The aim of the waste hierarchy is to extract the maximum practical benefits
from products and to generate the minimum amount ofwaste.
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