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Contents

Atomic Energy ............................................................................. 2


1. Purchase Order.................................................................................................................. 2
2. Payment Terms ................................................................................................................. 2
3. Stock Handover Policy .................................................................................................... 2
4. Receiving ............................................................................................................................. 2
5. Breakage Policy ................................................................................................................. 2
6. Expiry Policy ....................................................................................................................... 2

Retailers ..................................................................................... 3
1. Purchase Order.................................................................................................................. 3
2. Payment Terms ................................................................................................................. 3
3. Stock Handover Policy .................................................................................................... 3
4. Receiving ............................................................................................................................. 3
5. Breakage Policy ................................................................................................................. 3
6. Expiry Policy ....................................................................................................................... 3

Private Clinics.............................................................................. 4
1. Purchase Order.................................................................................................................. 4
2. Payment Terms ................................................................................................................. 4
3. Stock Handover Policy .................................................................................................... 4
4. Receiving ............................................................................................................................. 4
5. Breakage Policy ................................................................................................................. 4
6. Expiry Policy ....................................................................................................................... 4
Atomic Energy

1. Purchase Order
The buyer will create the demand and send the PO which will include the name of the
company purchasing the goods or services, date, the description and quantity of the goods or
services, price, a mailing address, payment information, invoice address, and a unique
purchase order number.

2. Payment Terms
Vendor will issue the invoice after receiving the request from buyer. It is the duty of the
buyer to pay the total payment in advance within 30days from the invoice date.

3. Stock Handover Policy


All deliveries should be with requestor within 10-15 working days

4. Receiving
It is responsibility of the person receiving the product to sign the receiving documents
provided by the Company.
The person receiving the delivery, should inspect the items before signing the receipt.

 The products conform to the purchase order requirements and other relevant
documents (for example: correct model number, description, size, type, color, ratings,
etc.)
 The quantity ordered against the quantity shipped or delivered.
 There is no damage or breakage.

5. Breakage Policy
It is the responsibility of the buyer to report the Customer Service the receipt of a damaged
product within 24 hours of delivery. If he fails to report damages in this time frame, we won't
be able to file a claim with the carrier which means we can't accept responsibility for the
damages.
If a buyer receives a product that has damaged item and report it within 48 hours, we will
provide replacement at no additional charge. If he wishes to return a product that was
received damaged, the standard return policy will apply.

6. Expiry Policy
The expiry of every item must be mentioned.
The items that are near to expiration must be cleared first.
Retailers

1. Purchase Order
The buyer will create the demand and send the PO which will include the name of the
company purchasing the goods or services, date, the description and quantity of the goods or
services, price, a mailing address, payment information, invoice address, and a unique
purchase order number.

2. Payment Terms
Vendor will issue the invoice after receiving the request from buyer. It is the duty of the
buyer to pay 70% of total payment in advance within 20days from the invoice date.

3. Stock Handover Policy


All deliveries should be with requestor within 15-20 working days

4. Receiving
It is responsibility of the person receiving the product to sign the receiving documents
provided by the Company.
The person receiving the delivery, should inspect the items before signing the receipt.

 The products conform to the purchase order requirements and other relevant
documents (for example: correct model number, description, size, type, color, ratings,
etc.)
 The quantity ordered against the quantity shipped or delivered.
 There is no damage or breakage.

5. Breakage Policy
It is the responsibility of the buyer to report the Customer Service the receipt of a damaged
product within 24 hours of delivery. If he fails to report damages in this time frame, we won't
be able to file a claim with the carrier which means we can't accept responsibility for the
damages.
If a buyer receives a product that has damaged item and report it within 48 hours, we will
provide replacement at no additional charge. If he wishes to return a product that was
received damaged, the standard return policy will apply.

6. Expiry Policy
The expiry of every item must be mentioned. The items that are near to expiration must be
cleared first. The requested items must have an adequate expiry date (at least a year)
Private Clinics

1. Purchase Order
The buyer will create the demand and send the PO which will include the name of the
company purchasing the goods or services, date, the description and quantity of the goods or
services, price, a mailing address, payment information, invoice address, and a unique
purchase order number.

2. Payment Terms
Vendor will issue the invoice after receiving the request from buyer. It is the duty of the
buyer to pay 70% of total payment in advance within 10 days from the invoice date.

3. Stock Handover Policy


All deliveries should be with requestor within 10-15 working days

4. Receiving
It is responsibility of the person receiving the product to sign the receiving documents
provided by the Company.
The person receiving the delivery, should inspect the items before signing the receipt.

 The products conform to the purchase order requirements and other relevant
documents (for example: correct model number, description, size, type, color, ratings,
etc.)
 The quantity ordered against the quantity shipped or delivered.
 There is no damage or breakage.

5. Breakage Policy
It is the responsibility of the buyer to report the Customer Service the receipt of a damaged
product within 24 hours of delivery. If he fails to report damages in this time frame, we won't
be able to file a claim with the carrier which means we can't accept responsibility for the
damages.
If a buyer receives a product that has damaged item and report it within 48 hours, we will
provide replacement at no additional charge. If he wishes to return a product that was
received damaged, the standard return policy will apply.

6. Expiry Policy
Packing slip must have all closed coded shelf life dates interpreted with actual expiration dates.

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