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CASE STUDY:2

Kailash Katkar
FOUNDER at: Quick Heal.
Industry Security software Founded 1993[1]
Founder Kailash Katkar Headquarters: Pune, Maharashtra, India
Area served:Global Key people: Kailash Katkar
Number of employees: 1300+
Website www.quickheal.com

Born on the 1st of November 1966; Kailash


Katkar, a lesser known name is the Founder of the Rs. 200-
crore+ Quick Heal Technologies.
A 22-year-old Quick Heal Technologies Ltd, in the simplest terms
is an Anti-Virus Company that is born and based in India. The
company masters the art of cloud-based security and advanced
machine learning enabled solutions to stop threats, attacks and
malicious traffic before it strikes with the help of its services
including – Quick Heal Total Security, Quick Heal Internet
Security, Quick Heal PCTuner 3.0, etc for the Home Users, along
with Quick Heal Total Security for Android, Quick Heal Mobile
Security, Quick Heal Gadget Securance, Fonetastic Free,
Fonetastic Pro, etc for the Mobile users.
It is the first company in India to begin and offer Research and
Development of IT security solutions, and today has transformed
into an IT security solutions empire which is spread across 60
countries worldwide including 31 branch offices across the India
along with offices in countries like Japan, USA, Kenya and Dubai.
Personal Details-

As the CEO, Kailash Katkar's strategic business partnerships that


have continuously produced significant business value for Quick
Heal Technologies in the form of financial performance, customer
satisfaction and loyalty, market share, and productivity. He also
leads the strategy for how to best manage and orchestrate the
delivery of Quick Heal products and services for customers.

He is a recipient of the coveted 'GS Parkhe Industrial Merit Award


2009' awarded by MCCIA (The Mahratta Chamber of Commerce,
Industries and Agriculture). He has been felicitated with Maxell
Award for Maharashtra Corporate Excellence, 2012 - in the
category of Innovation by Maharashtra Chief Minister Hon'ble
Shri. Prithviraj Chavan. He has also received Army Institute of
Technology's (AIT) 'Young Entrepreneurs' Award, which
recognizes young entrepreneurs who stand out from the crowd for
their unique entrepreneurial spirit, innovation and exceptional
progress. He is also the recipient of the 2012 Brands Academy
Entrepreneurship Excellence Award being recognized as
"Entrepreneur of the Year in IT Security". He was also among the
6 amazing entrepreneurs, who were selected from over 160
applicants for the ‘World Entrepreneur Of the Year’ event held in
Monte Carlo from 4th to 8th June, 2014. Earlier this year, he was
among the 16 finalists who made it to the 15th EY Entrepreneur of
the Year Awards Nominations.

The Early Life Of A School Dropout!


Kailash was in a typical Maharashtrian family that too in a small
village of Rahimatpur in Maharashtra. Later, he grew up in Pune,
where his father used to work at Philips as a machine setter.
Being at such a mediocre position at a time when India as a
country was also going through a hard time, it was pretty much a
given that Kailash had to dropout of his studies soon after he
completed his SSC (10th Grade) around the mid-80 s, primarily
due to family circumstances.
To help his family financially; Kailash then took up a job at a local
radio and calculator repair shop. Additionally, with focus
completely on technical matters, he also went on to learn the
repairing of the then popular office gadgets.
At the age of just 19; he was later sent to his other shop in
Mumbai by the owner for two- month training, after which he
began working with him at his Pune shop for a salary of
Rs1,500/Month.In 1990, Kailash thought he was ready and felt
that this was the perfect moment to take the entrepreneurial leap,
to start his own calculator repair shop. Having said that, along
with a seed capital of Rs. 15,000 from his savings, Kailash rented
a small 100 sq ft office in Pune and started a one-man venture.
In the first year itself, the company managed to gain a decent
income of Rs45,000 (in those times). But even with this polite
success, Kailash yet was not satisfied.
Hence, to expand his portfolio, he began upgrading his skill-set
and began reading and attending short computer courses.
And that is where it all began!

The Journey Of Quick Heal!


After about a year-or-something while continuing the calculator
repair shop; he again transformed into a new venture called CAT
Computer Services in 1993 with an office based in a small one-
room electrical device repair station.

The Inception
Now even though he did begin the new venture, the problem was
that because he did not have the relevant experience or for that
matter the qualification, generating business had become far
more difficult that he imagined.
However, without losing the hope and will, he kept his efforts at
his maximum and pitched customers aggressively. And these
efforts turned fruitful when he got his first break a few months
later and two families signed up for the maintenance of their
personal computers for an annual fee of Rs.2,000 each. And
banking on these new found clients he began getting more clients
as well.
A few months later in September, he also managed to break-in to
the corporate world by winning the annual maintenance contract
for New India Insurance, which was soon followed by another
group a month later.
And by the end of the first year, the company had made a more-
than-decent turnover of Rs. 1 lakh.

The Transition
Now goes without saying that, the growth was smooth and
towards and upward scale, but Kailash could clearly see that the
wave was slowly turning in the favour of computers. And to
capitalize on this foreseeable future, he acquired the skill to fix
computers and was soon seen signing Annual Maintenance
Contracts (AMCs) to maintain these machines.
While at it, the world had also entered the phase of ‘viruses’, and
these were the times when virus used to travel from a floppy disc
to a computer, and not for stealing the data and using it for
financial gains or any other motive, but just screwing the system.
So to help their clients, he brought in a standard solution wherein
although there was no particular tool or concept of removing the
virus, but they reformatted the computer.
He had also managed to see a future pain-point which would only
evolve and become grave for the masses. Since the internet was
becoming popular, it only meant that the computers would be at
great risk and would create multiple channels for viruses to reach
the machines.
So he then began working on a definite solution for the same.
How?
Well, during that time, Kailash’s younger brother – Sanjay Katkar,
had begun writing software programs, was studying Computer
Engineering in Pune.
So on his insistence, Sanjay started developing a basic model of
antivirus software for CAT Computer Services.
They called this antivirus – Quick Heal!
The extended plan that lied behind the scenes was that, back in
those days, almost all the other businesses involved in computer
maintenance used to face this problem. So this software would
not only help him and his customers and would help other
competitors at large as well, and there would be plenty of takers
for cheap and simple computer security solutions.

News UPDATE
Date News
Sep 29, 2016 Economic Times - Quick Heal appoints Vijay Mhaskar as
chief Operating Officer
Feb 11, 2016 Times of India - Sitemap - Quick Heal IPO oversubscribed
by 11 times
Sep 14, 2014 YourStory News - These Bootstrappers show how to build
sustainable businesses
Aug 15, 2014 TechInAsia - 5 bootstrapped tech startups that do India
proud
Aug 5, 2013 Silicon India - Sequoia Backed Quick Heal Plans IPO
Aug 29, 2012 Digit - Quick Heal introduces the 2013 Series with
browser sandbox, and more
Oct 12, 2011 Digit - Quick Heal launches 2012 series of security
solutions
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