Microsoft Windows 8.

1 x64 Home Premium Edition (Build 9600)

LENOVO 80G0
iTunes 12.7.3.46
FairPlay 2.13.16
iPod Updater Library 12.0
Apple Mobile Device 11.0.5.14
Apple Mobile Device Driver 1.67.0.0
Gracenote SDK 3.06.1.3084
Gracenote MusicID 3.06.1.3084
Gracenote Submit 3.06.1.3084
Gracenote DSP 3.06.1.3084

iTunes Serial Number 000000DC1FA3A09C

Current user is not an administrator.

The current local date and time is 2018-02-13 19:16:13.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.

**** Runtime Libraries ****

c:\windows\system32\msvcp140.dll: 14.10.25008.0
c:\windows\system32\vcruntime140.dll: 14.10.25008.0
c:\windows\system32\msvcp100.dll: 10.0.40219.325
c:\windows\system32\msvcr100.dll: 10.0.40219.325
c:\windows\system32\msvcr120.dll: 12.0.21005.1
c:\windows\system32\msvcp120.dll: 12.0.21005.1
c:\windows\system32\ucrtbase.dll: 10.0.10586.1171

**** External Plug-ins Information ****

No external plug-ins installed.

Bonjour service is not currently running.

**** Network Connectivity Tests ****

Network Adapter Information

Adapter Name: {24D39683-4A50-4ECD-9461-1849CE50A909}

Description: Microsoft Wi-Fi Direct Virtual Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 1 08:00:00 1970

Lease Expires: Thu Jan 1 08:00:00 1970

DNS Servers:

Adapter Name: {1C0BEC26-8C55-4EA0-B6C4-9400FB250CC3}

Description: Realtek RTL8723BE Wireless LAN 802.11n PCI-E NIC
IP Address: 192.168.1.3
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Tue Feb 13 16:11:06 2018

Lease Expires: Thu Jan 1 08:00:00 1970

DNS Servers: 192.168.1.1

Adapter Name: {B47058E1-7A81-406B-8C93-A255A04BA15B}
Description: Realtek PCIe GBE Family Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 1 08:00:00 1970

Lease Expires: Thu Jan 1 08:00:00 1970

DNS Servers:

Active Connection: LAN Connection

Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No

Firewall Information

Windows Firewall is on.

iTunes is enabled in Windows Firewall.

Connection attempt to Apple web site was successful.

Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
The network connection timed out.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2018-02-13 18:36:57.

**** Device Connectivity Tests ****

iPodService 12.7.3.46 (x64) is currently running.

Apple Mobile Device Service service 3.3.0.0 is currently running.
iTunesHelper 12.7.3.46 is currently running.

No Universal Serial Bus Controller found.

No FireWire (IEEE 1394) Host Controller found.

Most Recent Devices Not Currently Connected:

iPhone 5s (GSM) running firmware version 11.2.2

Serial Number: F17MGVFMFFFN

**** Device Sync Tests ****

No iPod, iPhone, or iPad found.