Astra Apartments Information Pack

Astra Apartments has been operating since 2001 and now has over 500 apartments in 21
locations across Australia. Astra Apartments supply furnished apartments for corporate
relocations, longer-term business stays and work for well-regarded corporations.

This is an attractive proposition for investors as the apartment will be well looked after (weekly
service clean and regular departure clean) and carpets are steam cleaned regularly. Astra
Apartments are not heavily used for cooking, washing, etc, and there is lower risk of void
periods over an extended period.

Astra is a low cost, low effort and low risk as a tenant. We will be undertaking some of the
minor maintenance tasks that would otherwise be a pain for RE agents/Landlords. References
from existing Letting Agents are provided below.

Astra has more than a vested interest in making sure that the apartment is a pleasant
residential experience so is in no way a threat to the objectives of an Owners Corporation,
Letting Agent or Owner.

The types of people that typically have used our service previously.
Our clients are blue chip corporates and relocation management companies such as Macquarie
Bank, Crown Worldwide, Kent Relocations, Accenture and Ernst and Young. Occupants are
typically single people that are required to work away from their home office for a project or
secondment. They chose Astra as preferred supplier of high quality, temporary residential
accommodation so we do everything we can to preserve a peaceful experience in all the
buildings that we lease apartments. We have some apartments that we have leased continually
for 14 years.

The average time frame that guests stay

Average length of stay is 43 nights. Occupancy is about 80%. There is very low wear and tear.

What our service includes and how often we service the apartment.
All occupants are met on arrival, informed of all Strata byelaws and given a full orientation of
the apartment and locality. Any minor maintenance issues are dealt with by us and there is a
weekly service clean / linen change. A full exit clean completed with each change of occupant.
We ensure that no smoking happens in the apartment. Any requirement for remedial deep
cleaning is charged to the occupant.

Procedures in place when handing out and collecting keys

Security is a fundamental requirement of our corporate clients. We provide 2 keys per
occupant and one key for us and the cleaners, kept in a safe when not in use. If any keys are
lost we will change the lock. We also keep a record of access swipes and will apply for any lost
swipe to be immediately deactivated.

Recourses we have in the rare instance of poor behavior.

Astra Apartments grants to the occupant a license to occupy the accommodation on terms for
the period. This agreement does not and is not intended to create a residential tenancy
agreement or any rights that attach to such an agreement. Therefore, if Astra’s apartments are
used for anything other than quiet residential purposes solely, occupants will be asked to leave
promptly and there HR department notified accordingly.

Page 1 of 2/Original Version Created: 01-Jan-16

Document Reviewed and Updated: 08-Aug-17
Astra Apartments Information Pack
Astra Apartments Information Pack

Below are references from existing RE Agents who have long-standing agreements with Astra
Apartments.

Jennifer Fitness
Property Manager, Thirdi Group
(02) 9409 72, 0478 713 199
jennifer@thirdigroup.com.au | insyncproperty.com.au |
Lifestyle House 671 Hunter Street Newcastle NSW 2300
PO Box 2020 Dangar, NSW 2309

Jason Haugh – Senior Property Manager

M: + 61 410 593 279
E: jason@morton.com.au

Melinda Wong
Senior Property Manager, Raine&Horne North Sydney
M : 0425 305 554 .
E : melinda.wong@rhns.com.au

The link below to the Astra Apartment website provides more information, which gives client
testimonials.

https://www.astraapartments.com.au/

Page 2 of 2/Original Version Created: 01-Jan-16

Document Reviewed and Updated: 08-Aug-17
Astra Apartments Information Pack