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The Problems of the Small-Medium Sized Drugstores in Baliwag, Bulacan and How They

Are Properly Managed.

PART I (Profile)

Name of Owner/Representative: __________________________________________________


Name of Drugstore: _____________________________________________________________
Address: ______________________________________________________________________
Years in Operation: _____________________________________________________________
Amount of Initial Investments:
Less than 100,000
100,000 to 150,000
151,000 to 200,000
201,000 to 250,000
251,000 to 300,000
301,000 and above

PART II (Survey Questionnaire)

Please check your answer in every question.

1. Which of the following problems have you experienced or are experiencing? :

a. Customer complaints

b. Loss of customers

c. Medicine stocks get expired before they are sold

d. Your prices are high compared to other stores

e. Store location

f. Problems with staff (saleslady/salesman, cashier, bagger)

g. Problems regarding issuance of medicine without prescription

h. Financial

i. Shortage of inventories

j. Other problem/s experienced: _______________________________________

The Problems of the Small Medium Sized Drugstore in Baliwag, Bulacan and How They Are Properly Managed
2. Which of the following are you practicing to solve your problems?

Please check the number that corresponds to your answer 3- 2 1- Never


using the following scale: Strictly Slightly practiced
3- Strictly practiced practiced practice at all
2- Slightly practiced d
1- Never practiced
Set medicine prices lower than competitors
Practice the “first in” “first out” in disposing medicine
Have more choices of medicines than competitor
Check medicines expiration regularly
Install a POS (Point-of-Sale) program
Have a manual list of medicines
Have a staff assigned only for checking inventories
Set up a CCTV Camera inside the store
Conduct employee’s training/seminar for good customer
relations
Issue receipts for every transaction
Transfer store to another location
Borrow money from a financial institution
Borrow money from relatives or friends

Other solutions: _________________________________________________________________


_______________________________________________________________________________
_______________________________________________________________________________

3. What are the different strategies being practiced by your drugstore to be more competitive?

Please check the number that corresponds to your answer 3-Strictly 2- 1- Never
using the following scale: practiced Slightly practiced
3- Strictly practiced practiced at all
2- Slightly practiced
1- Never practiced
Set quotas to motivate employees
Give incentives or bonuses to employees
Give pamphlets or flyers
Give discounts and promos to customers
Give free check-up to loyal customers
Put tarpaulins in strategic locations
Make sure that medicines are always available
Make sure that employees are approachable and
knowledgeable about your medicines

Other strategies: _________________________________________________________________

_______________________________________________________________________________

_______________________________________________________________________________

Thank you very much and may God Bless you!

The Problems of the Small Medium Sized Drugstore in Baliwag, Bulacan and How They Are Properly Managed