Beruflich Dokumente
Kultur Dokumente
PROJECT REPORT
ON
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(HR Manager) (BBA- Final yr)
DECLARATION
student name
BBA – SEM
ROLL NO -
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ACKNOWLEDGEMENT
At the times when “Human values are been questioned” and ulterior mottoes
have dominated one’s personality here is an occasion rather my privilege to
introduce and express my gratitude to some of the exceptions personalities with
whom I have shared association, during my project task and who prove the
above statement “Human values being questioned” as and only baseless but
wrong.
I express my thanks to the company and its staff who gave me opportunity to
this project.
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With
great gratitude
student name
EXECUTIVE SUMMARY
Soft drink market covers the globe; they are consumed regardless of summer or
winter. In India soft drink industry came into existence in early 60’s, since then
many brands come up over the years and many wilted out due to heavy
competition and cost. In early 90’s this industry grow rapidly due to active support
of New Industrial Policy 1991. Indian soft drink major Parle was considered the
undisputed market leader but it was whipped out by Pepsi.
This project was undertaken for 8 weeks in Aradhana Soft Drinks Company,
subsidiary of PEPSICO INTERNATIONAL for the summer training taken during
the fulfillment of Bachlor Degree in Business Administration from LINGYAS
LALITA DEVI INSTITUTE OF MGT & SCIENCES., NEW DELHI. This project
was undertaken to evaluate the skill level of employ and how they increase their
skill by given them proper education and training under TPM.
The main aim or the motto behind the study is to gather rich and fruitful
knowledge, experience and above all the different data needed for the fulfillment
and completion of my project. Gaining experience would help me in the long run
of my career life and getting the data will prove as a benefit to the company in
which I am doing my SIP.
To complete this project a detailed knowledge about HR Dept. is taken from HR
co- ordinator and also taken data from internet for understanding the meaning of
skill under T.P.M.
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This project helps to fill the gap between my theoretical and practical knowledge
and also presents the clear picture of the desire skill and actual skill and how to
increase skill level so it will prove helpful for increase manpower.
Introduction to
Company
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Company profile
PepsiCo is founded by Donald M. Kendall, President and Chief Executive Officer of Pepsi-Cola
and Herman W. Lay, Chairman and Chief Executive Officer of Frito-Lay, through the merger of
the two companies. Pepsi- cola was created in the late 1890s by Caleb Bradham, a New Bern,
N.C. pharmacist. Frito-Lay was formed by the 1961 merger of the new company, PepsiCo.
Donald M.Kendall is president and chief executive officer.
PepsiCo is a world leader in convenient snacks, food and beverages with revenues of more than
$39 billion and over 185,000 employees. PepsiCo entered India in 1989 and remained firmly
committed to the Indian market. PepsiCo has strong relationship with local franchise partners,
distributors and suppliers.
In 1965, the company launched its first “Yahoo Mountain Dew”, Pepsi-Cola, and Diet Pepsi.
Frito-Ly launched Frito brand corn chips, Lay’s brand potato chips, Cheetos brand cheese
flavored snacks, Ruffels brand potato chips was introduced. In 1966, PepsiCo entered Japan and
Eastern Europe.
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In 1968, North America Van Lines (NAVL), a premier
transportation company, joined PepsiCo. In 1970, PepsiCo moved
from New York City to new world headquarters in purchase, N.Y,
the new corporate headquarter. Pepsi is the first company to
respond to consumer preference with lightweight, recyclable, plastic bottles. In 1975, Pepsi
Light, with a distinctive lemon taste, is introduced as an alternative to traditional diet colas.
In 1976, PepsiCo adopted Code of Eorldwide Business Conduct and Pepsi-Cola became the
single largest selling soft drink brand sold in U.S. supermarkets. In 1979, PepsiCo Research and
technical Center was opened in Valhalla, N.Y. in 1980, PepsiCo Food Service International
(PFSI) was formed to focus on overseas development of restaurants. In 1982, the first major
brand caffeine-free colas, were introduced. In 1988, PepsiCo purchased 7up international, the
third largest franchise soft drink operation outside the United States and PepsiCo was listed on
the Tokyo stock exchange.
In 1993, Pepsi-Cola International introduced Pepsi Max, a soft drink with unique blend of
sweeteners that delivers maximum cola taste in a no-sugar product. In 1995, Pepsi-cola
introduced “Nothing else is a Pepsi” theme line. In 2003, Pepsi announced four-year
sponsorship agreement with the UK Football Association. In 2007, Acqua Alive-a low caloric
water beverage and Tropicana launched Tropicana Fruit Squeeze, a 20-calori drink with real
Tropicana fruit juice.
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The PepsiCo Family
There are three major divisions of the PepsiCo family: PepsiCo Americas Beverages, PepsiCo
Americas Food, and PepsiCo International.
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Sabritas, Gamesa and Latin America Foods. PepsiCo’s snack food
operations had its start in 1932.
PepsiCo International
PepsiCo international is comprised of all PepsiCo business in
Europe, Asia, Africa and Australia.
Historically, Pepsi-cola began selling its products in Europe in the 1930s and expanded
internationally beverage operations rapidly beginning in the 1950s. PepsiCo formally
established an international food unit in 1973 and 30 years later, in 2003 the company combined
the food and beverages business to form PepsiCo International.
Today, the employees of PepsiCo International make, sell and deliver a variety of great tasting
foods and beverages around the world, including Lay,s potato chips, Doritos, Cheetos, Quaker
Oats, Pepsi-Cola, Gatorade, Lipton ready to drink teas, and Tropicana juices. The company, also
regularly introduce unique products for local taste.
PepsiCo International has a well-earned reputation of giving back to the communities in which
its products are sold, with a focus on health and wellness, :environmental sustainability and
education.
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PepsiCo 10 Step Call
Greet the customer by name.
Collect and sort all empties from the store room.
Communicate marketing program and scheme to the customer.
Leverage the route book and refill the empties.
Arrange warm product displays (in the shop).
Charge cooler, ensure 100% purity.
Arrange crate display outside the outlet.
Put up POS at eye level.
Prepare cash memos, collect cash and fill up the route books.
Thanks the customer.
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Board of directors
PepsiCo’s business strategy and affairs are overseen by our Board of Directors, which is
comprised of two executive directors and ten independent outside director. Only independent
outside directors make up three standing board committees,
Nominal and Corporate Governance
Audit
Compensation
Shona L. Brown
Senior Vice President, Business Operations of Google Inc.
Ian M. Cook
President and Chief Executive Officer Colgate-Palmolive.
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Dina Dublon
Consulant, Former Executive Vice President and Chief Financial officer, JP Morgan Chase &
Co.
Indra K. Nooyi
Chairman of the Board & CEO of PepsiCo
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Ray L. Hunt
Chief Executive Officer, Hunt Oil Company
Brand Portfolio
PepsiCo products can be found in nearly 200 countries around the globe. PepsiCo is
compromised of muscled brands that compete globally and leverage our scale and distribution
power. From beverages to snacks, it offers consumers a broad range of product choices from
simple tears to healthy eats. PepsiCo have 18 brands in its portfolio that generate $ 1 billion or
more each in an annual retail sales in PepsiCo’s commitment to sustainable growth, is focused
on healthy financial returns.
Pepsi
Pepsi has been bringing fun and refreshment to consumers for over 100
years. Learn more about our flagship brand and the board spectrum of
beverages it offers worldwide.
Pepsi-Cola Brands
Pepsi has been bringing fun and refreshnment to consumers for over 100 years. Learn more
about our flagship brand and the broad spectrum of beverages it offers worldwide. Its U.S.
brands include Pepsi, Mountain Dew, Acquafina, Sierra Mist, IZZE, SoBe, Mug, Tropicana
Twister Soda, Tropicana Juice Drinks, Dole and Ocean Spray single-serve juices.
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Frito-lay
Frito-Lay Brands
Tropicana
Tropicana Brands
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Its brand includes Tropicana Pure Premium juices, Tropicana
Twister juice drinks, Tropicana Smoothies, Tropicana Pure tropics
juices.
Quaker’s power packed line of popular brands expands our portfolio with a wide range of
healthy food choices.
Quaker Brands
They are the symbol of quality, great taste and nutrition. Holding
No.1 position in their respective categories such as Quaker Oats,
Quaker Rice Cakes, Chewy Granola Bars and Rice-A-Ron® , Aunt
Jemima brand. It is among the four largest manufacturers of cold
cereals wit popular brands like Cap’n Crunch and Life.
Gatorade
Available in over 80 countries, Gatorade’s line of performance drinks
adds over 40 years of dehydration and sports nutrition research to the
PepsiCo portfolio.
Gatorade Brands
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The Gatorade hydration portfolio includes the nation’s leading
sports drink, Gatorade Thirst Quencher, as well as Gatorade Tiger
TM G2
and Propel Fit Water.
PepsiCo
in Education Section
The R K J Group headed by R K Jaipuria has been associated with excellence in education. The
school runs by the group ercourage students to become creative, innovative and imaginative.
They have a wide range of co-curricular activities, which are as important as the academic
disciplines. The year 2001 witnessed the further spread of the group’s portfolio with the opening
of its first school at Gurgoan under the management agreement with Delhi Public School
Society. To expand in the field of education it opened its second school at Jaipur under the
management of same society.
PepsiCo Headquarters
PepsiCo World Headquarters is located in purchase, New York, approximately 45 minutes from
NewYork City. The seven building headquarters complex was designed by Edward Durrell
Stone, one of the foremost architects. The building occupies 10 acres of a 144 acre complex that
includes the Donald M. Kendall Garden, a world acclaimed sculpture collection in a garden
setting.
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Shareholders
PepsiCo (symbol: PEP) shares are traded principally on the New York Stock Exchange in the
United States. The company is also listed on the Chicago and Swiss stock exchange. PepsiCo
has consistently paid cash dividends since the corporation was founded.
Our Worldwide Code of Conduct is an ethical roadmap for putting our core believes into action
and living up to our commitments. It applies to every employee and every business transaction
we make on our journey towards Performance with Purpose. It applies to every business
transaction we make. Along with our core values, Worldwide Code of Conduct is the foundation
for our strategic mission.
We encourage all employees, contractors, vendors and customers to speak up if they suspect any
violation of the code, our policies or the law.
Our Co Values & Philosophy are a reflection of the socially and environmentally responsible
company we aspire to be. They are the foundation for every business decision we make. We are
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committed to delivering sustained growth through empowered
people acting responsibility and building trust.
Guiding principles
Care for our customers, our customers and the world we live in.
We are driven by the intense, competitive spirit of the market place, but we direct this spirit
towards solutions that benefit both our companies and our constituents. Our success depends on
a thorough understanding of our customers, consumers and committees. To foster this spirit of
generosity, we go the extra mile to show we care.
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Respect others than succeed together.
Our mutual success depends on mutual respect, inside outside the
company. It requires people who are capable of working together as
part of a team or informal collaboration. While our company is
building on individual excellence, we also recognize the importance and value of team work in
turning our goals into accomplishment.
Path to success
We believe our financial success - performance- must go hand – in – hand with our social and
environmental – purpose. Performance with purpose is at the heart of every aspect of our
business.
Human Sustainability:
Nourish consumers with a broad range of convenient, great- tasting foods and drinks – from
treats and simple refreshments to positive nutrition; make the healthy choice an easier choice to
make.
Environmental Sustainability:
Conserve our natural resources; operate in a way that minimizes our environmental footprint
with the goal of reaching a net – neutral impact.
Talent Sustainability:
Developing our employees by creating a diverse and inclusive culture and making certain our
company is an attractive destination for the world’s best people.
Progress made by PepsiCo on its “performance with purpose” agenda journey:-
Accelerate the growth of our portfolio of healthful products.
Signed CEO Water Mandate.
Launched the food industry’s first carbon reduction label with the carbon trust on
walkers crisps.
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Improved water intensity ratio across all of our operations.
Conserved nearly 5 billion liters of water and nearly 500
million kilowatt hours of energy worldwide in 2007 as
compared to 2006.
Authored with industry the ‘Global Commitment to Action and the Globe Strategy on
Diet, Physical Activity and Health”, a commitment addressed to the World Health
Organization.
Launched a global sustainable packaging policy.
Proven Result:
We take a long term view of performance against Business and People Results. Consistency is
important. We’re looking for a track record of sustained successes rather than unpredictable
highs and lows. We value results that are based o trust, respect, fairness and teamwork and
results that create a lasting impact. “People Results” are a significant part of our performance
expectations.
Leadership Ability:
To succeed in the marketplace we need strong leaders. That’s why we have enhanced our
Leadership Competencies to reflect the need of the “new PepsiCo”. While we kept the familiar
framework with the same three overall imperatives.
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Functional Excellence:
Personal and career growth requires deep functional skills. If you’re
a sales manager, you should have an intimate understanding of the
sales process and how to derive sales growth. Functional excellence
can be built by using functional competency models informal experience.
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Our Mission and Vision
At PepsiCo, we believe being a responsible corporate citizen is not only the right thing to do,
but the right thing to do for our business.
Our mission
Our mission is to be the world’s premier consumer Products Company focused on convenient
foods and beverages. We seek to produce financial rewards to investors as we provide
opportunities for growth and enrichment to our employees, our business partners and the
communities in which we operate. And in everything we do, we strive for honesty, fairness and
integrity.
Our vision:
“PepsiCo’s responsibility is to continually improve all aspects of the world in which we operate
environment, social, economic creating a better tomorrow than today”. Our vision is put into
action through programs and a focus on environmental stewardship, activities to benefit society,
and a commitment to build shareholder value by making PepsiCo a truly sustainable company.
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Our health care commitment:
PepsiCo values the health and well being of its associates, partners,
customers and consumers. Our company sponsored approach to
health and wellness encompasses physical, emotional and financial well being and includes
prevention, screening, health care and health care savings accounts, dental care, retiree health
care life and disability insurance. PepsiCo conducts health programs such as Health Roads.
Health Roads promotes healthier lifestyles through a
PepsiCo recognizes that U.S. health care system needs improvement on many
fronts.
PepsiCo will participate in developing a solution.
In particular, there should be more emphasis on prevention.
Greater cost effectiveness must be part of solution.
Beyond the U.S., PepsiCo will work with the World Health Organization (W.H.O.)
and the World Economies Forum’s “Workplace Wellness Unit” to ensure that
countries around the globe benefit from best practices and innovative ideas.
Sustainable advantage
Three major sustainable advantages give PepsiCo a competitive edge as we operate in
the global marketplace.
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Big, muscular brand.
Top competitors
Coca-Cola ● Dr. Pepper Snapple Group
Kraft Food ● Atlanta, GA
Plano, TX ● Northfield, IL
Plant construction started in 1991 under M/S Dhillon Kool Drinks & Beverages Ltd.
Commercial production commenced on 17th may, 1992.
Aradhana Soft Drinks company acquired the plant in feb, 2003.
Commercial production under Aradhana Soft Drinks Company started on 19 th march,
2003.
Annual Plant volume for the year 2003 cases – 6.51 million raw.
Annual Plant volume for the year 2004 cases – 7.08 million raw.
Annual Plant volume for the year 2005 cases – 4.60 million raw.
Annual Plant volume for the year 2006 cases – 4.70 million raw.
Plant primarily caters to Haryana and Himanchal market.
Plant also caters to Punjab in respect of PET and Slice requirements.
Himanchal and Haryana distribution is entirely through a network of distributors – both
direct and indirect.
Plant Infrastructure
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Tech vision
The Tech team will create and sustain a competitive advantage for
our business through ready availability of outstanding quality products at the lowest cost.
“To drive customer satisfaction by on time availability of products with best quality at lowest
cost through empowered people following safe processes”.
Pepsi
Miranda
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Mountain Dew
Slice
7up
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Plant Achievements
Lowest water consumption plant in the Pepsi India in 2007. We have applied for
preliminary patent of the modified process.
First plant in which TPM is being implemented in Pepsi bottling operation in the world
of business unit.
Plant is on Sap.
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Acoustic chamber for all diesel generators.
MISSION
Ensure that all company processes geared to deliver the highest level of customer
satisfaction.
HR Policy
ASDC will always keep on striving for the development of competent and efficient employees
at all levels to create, include and foster excellent working and learning environment: because it
believes in nurturing strength of individual for developing mutual trust, support and positive
attitude for achieving organization goals to create a world class manufacturing organization and
to remain in the market in beverages section not only today but for all tomorrows to comes.
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Customer Focus
To build a high degree of customer confidence by providing increased value for his money
through international standards of product quality, performance and superior customer services.
Objectives of ASDC
People development is a strategic priority. We have set a target of developing and growing our
people internally for long term career opportunities within PepsiCo. Towards this objective, we
had introduced the sales academy process.
Profitability
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INTRODUCTION
TO PROJECT
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Total Productivity Maintenance (TPM)
Equipment maintenance is a fact of life. Companies that understand this and use TPM to get the
most out of the resources see:
TPM provide the tools to turn maintenance programs into a competitive advantage.
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Targets Taken In TPM
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S…. reduction in accident, elimination of pollution --------------------- 0
M….. Increase in number of employees suggestions---------------------- 5 to 10 times
TPM
T P D E A Q O S
I
N L E D U U F A
E N V U T A F F
M N E C O L I E
E E L A I N I C T
V D O T O T E Y,
O P I M Y
R M M O I O T H
P A E N U M P E
M I N S A M A
I N T & I L
T M N T
L E M T A T H
A N A R I E
U A N A N N &
D N A I T A
I C G N 33 E N ENVI
V E E I N C RONM
I M N A E ENT
D E G N
N N C
I T E
EDUCATION AND TRAINING PILLAR UNDER TPM
Building capability of our people is the prime most job of any manager, where he plays the
role of a coach and facilitates learning and skill building programs.
The organization is committed to building front line capability i.e the people, who sell,
Make, move or deliver our products and you as a manager, is the owner of this process.
Building people capability is smart way of ensuring a long term sustainable growth and the
capability building will focus on:-
All the above driving the organization’s agenda of addressing the need and improving
satisfaction and value delivered to:-
Consumer
Customer
Employees
Shareholders
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E & T BACK GROUND
Less focus on
Lack of Less original Lack of multi- Lack of Skill level of
operational &
employees equipment skilled work internal individuals is
maintenance
involvement training force trainers poor
training
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E & T MISSION
To foster equipment competent and administration competent people through TPM
To nurture human resources that will meet work place needs over the long run.
OBJECTIVES OF E& T
To train employees to do their jobs more skillfully and effectively.
To develop proficiency of
Operator’s skill in operation as well as in maintenance.
Maintenance staff skill in the specialized maintenance.
Other employee’s skill based on their requirement.
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IMPORTANCE OF TRAINING
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Benefits to Business Benefits to the employees
Trained workers can work more Training make employee more useful to
efficiently. firm. Hence, he will find employment
more easily.
They use machines in a proper way. Training make employee more efficient
Wastage is thus eliminating to a large and effective. By combining materials,
extent. tools and equipment in a right way, they
can produce more with minimum efforts
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Training Vs Education
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AREAS OF TRAINING & EDUCATION
The area of education and training in which training is offered may be classified into:-
Knowledge:-
Here the trainees learn about a set of rules and regulation about the job, the staff and
the product or services offered by the company. The aim is to make the employee fully aware of
what goes inside and outside of the company.
Technical skill:-
The employee is taught a specific skill so that he can acquire that skill and contribute
meaningful.
Social skill:-
The employee is made to learn about himself and other to develop a right mental
attitude towards the job, colleagues and the company. The principal focus is on teaching the
employee how to be a team member and get ahead.
Techniques:-
This involves the application of knowledge and skill to various on-the-job situations.
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EDUCATION AND TRAINING ORGANISATION
CHART
STEERING
COMMITTEE
NAVNEET SETHI
VIJAY RANGA
PRODUCTION
H.R. CO-ORDINATOR
COORDINATOR
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MASTER PLAN – E & T
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INDUSTRIAL PROFILE
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Soft Drinks Industry
Industry Structure
The main three teams in the production and the distribution of the carbonated soft drinks are the
concentrate producers, the bottlers and the retailers who are actually responsible for the sales of
the product. The concentrate producers produce the concentrate and them sell it to bottlers, who
adds a sweetener to the carbonated water and then pack it in the bottles and cans. These bottlers
can be either the PepsiCo itself or the franchisees who work on the behalf of Pepsi. One half of
the sales of the Pepsi is through the company owned bottlers (COBO) and other half of the sale
is through the franchisees bottlers (FOBO). FOBO’s had the right to the product and then sells it
in the defined territory and is not allowed to market the competitive brand. Then through the
distribution channel the product reaches to the retailer who finally sells the product to the
consumers.
The principle retail outlets for the CSD are the supermarkets, convenience stores, fountain
services and thousands of small outlets.
The sale of the soft drinks is a seasonal affair. The sale increase tremendously during the
summer season and falls down during the winter season.
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HOW SOFT DRINKS ARE MADE?
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4FILLING THE BOTTLES
After the drink has been carbonated, it is transferred under pressure to the filling machine.
Here, the bottles or cans are filled and are then passed by conveyor belt to the sealing machine.
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6LABELS & PACKAGING
Most soft drink bottles have labels applied by a labeling machine. There are still some
bottles, mostly returnable, which have the label information printed directly on to the glass.
Cans also have the label printed on them, before they arrive at the soft drink manufacturing
plant.
7QUALITY CONTROL:
The success of any industry depends on the quality of the product it provides. Therefore quality
measurements are done on each step in order to ensure that the product that finally reaches the
consumer is fit for consuming. The packed bottles are checked for the gas content, sugar
content, organic and for the microbiological quality. Here the quality invariable remains the
constant because of the continuous on –line checking.
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RESEARCH METHODOLOGY
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Research Methodology
It is a process of systematically gathering, recording and analysis data and information about
customers, competitors and the market. Its uses includes help to create a business
plan, launch a new product or services, fine tune existing product or services and expanded in to
new market.
Research design:
Research design is the conceptual structure within which research is conducted; its constitutes
blue print for collection, measurement and analysis of data. A research design is the
arrangement of the condition for collecting analysis of data in a manner that aim to combine
relevance to research purpose with economy in process or that is to save the time and cost.
Descriptive research was carried out which was experimental in design. it was necessitated, as it
was require to get in depth in side into customer’s satisfaction level towards the PepsiCo
products and to know how to maintain their relation with worker and executive, how they make
their salary and how they analysis their performance, how they make skill matrix, how they give
them training and education to improve their skill level and achieve organization objective .in
this the main objective in writing this report and conducting this research is to enhance the
productivity in manufacturing operation by making skill matrix under TPM after Training and
Education.
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The research methodology consists of the following steps:
Research Approach:
The research was carried in to one phase was descriptive research.
Descriptive research is used to obtain information concerning the current status of
the phenomenon to describe “what exists” with respect to conditions in a situations & its
major emphasis is on determining the frequency with which something occurs. In HR dept. it
helps to define the various ways through which they analysis their skill and improve their skill level
through training and education.
The outcome of the secondary data collected has been analyzed to get a clear end objective
understanding of working of pepsico international, the other secondary source will include:
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Books
Manual documents
Articles, Magazines, Newspapers
Thesis
Practical implication:
The research details the development of a model that has been
validated using practical shopfloor data, hence implying its application in wide variety of
situation.
Originality/ value:
The original value of the paper lies in identifying the critical
parameters of analysis skill levels .
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Analysis
Of
Study
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Skill Assessment of associates
Step a – Job Skills Finalization
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Multi shilling of employees as per
Requirement of business
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Skill Assessment of associates
Step C – Deciding desired level for
each associate.
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Rating the skill levels
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Skill Assessment of associates
Step D – Assessment of present skill
level of each associate.
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Skill Assessment of associates
Step E – Preparation of Skill Matrix for
each associate.
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Skill Assessment of associates
Step E – Preparation of Skill Matrix for
each associate.
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Skill Assessment of associates
Step E – Preparation of Skill Matrix for
each associate.
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LIMITATION OF THE STUDY
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Sources were confounded some time to give proper information.
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FINDING AND INTERPRETATION
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SKILL 2.25 2.25 3.10 3.80 E&T PM
Level(Technician) Level(1-4)
2.
MULTISKILLED No./year 57 75 E&T PM
Employees 10 10
3.
INTERNAL No./year 5 10 E&T JH,PM
TRAINER 0 0
4.
TRAINING Man 3.1 10 E&T Other
EFFORT days 0 0 Pillars
5. /person/
year
2 1.5 E&T Other
ABSENTISM % 4 3 Pillars
6.
Level LEVEL
0 1 Responsibility
Sr Parameter 2006 2007 2008 2009 better secondary
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. Unit B.M Actua Actual Actua Target primar
no l l y
.
SKILL 2.00 2.21 2.61 2.90 3.50 E& JH
Level(Operator) Level(1- T
1. 4)
SKILL 2.25 2.25 3.10 3.40 3.80 E& PM
Level(Technicia Level(1- T
2. n) 4)
MULTISKILLE No./year 57 60 75 E& PM
D 10 10 T
3. Employees
INTERNAL No./year 5 6 10 E&T JH,PM
TRAINER 0 0
4.
TRAINING Man 10 E& Other
EFFORT days 0 0 3.1 5 T Pillars
5. /person/
year
2 E& Other
ABSENTISM % 4 3 1.29 1.5 T Pillars
6.
All fig of bench mark All fig is achieved fig. All fig is achieved fig
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Interpretation
Through E & T pillar under TPM skill level of the worker is increase as we seen in that chart :
In year 2006 skill level of the worker is 2% which was bench mark
In year 2007 skill level is 2.21% which was increased because of education and training.
In year 2008 & April 2009 which increase 2.61% to 2.90% it just because of education
and training.
At the end of year 2009 a desire target was set that is 3.50%.
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Interpretation
Education and training also helps in increase multi skill of the workers.
In year 2006 it was only 10% which was very less but was bench mark.
In year 2009 it was increased from 57% to 60% all it’s done through regular education &
training.
Absenteeism
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Interpretation
In year 2007 absenteeism percentage was very high that was 4%.
In year 2008 it was 2.27% it’s because of regular education and training.
HR Manager of the plant has decided target which will be 1.5% in the year 2010 that will
help in increase productivity.
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Identification of skill gaps based on the skill matrix.
Training based on skill gap analysis through OPLs, OJT, job rotation & lessons.
It will be a continuous process and the skill evaluation will be done on six monthly
bases.
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Water consumption
Lit./ 8 oz case
GOOD
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Kwh/80Z CASE
GOOD
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LINE PRODUCTIVITY (IN %)
GOOD
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FURNACE OIL CONSUMPTION
LIT./CASE
GOOD
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CONCLUSION
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CONCLUSION
This 8 weeks Training gives me immense pleasure to state that this project have helped me
a lot to understand the corporate world. The main thing that I have learned during this project is
much more different than that what I have learned in my theory part during my course. It gave me
practical exposure a company works in HR dept. and maintain there record how company utilize
their resources in effective and efficient manner and how they analysis their skill level and prepare
their skill matrix. Now after this project I am quite confident and have learned a lot with the help of
my mentor Mr. Mohit Kumar who helped me a lot in every step where I was trembling.
With this project I came to know that the FMCG sector is the most competitive market sector
because the other competitor is equally strong and can snatch the market if we don’t operate
properly or we let ourselves loose. It taught me that there is a cut-throat policy in the market and
there is minimum margin of safety as the time one let loose the very moment the other grab the
opportunity and there is no hope to get the same back. So if one need to say and maintain the status
than they should always be alert and think new strategies to bid back the market.
New generation is getting conscious about their health, so the future of the beverage market lies in
the health drinks. Future plan of PepsiCo is to manufacture the Milk Based Products to satisfy their
customer’s satisfaction level.
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SUGGESTIONS
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Suggestions
I suggested various policies to Plant which I think that if they implemented in the right manner
increase the earnings of the Plant which in turn increases the goodwill of the market, then it will
raise funds at low interest rates.
Plant should recruit new agents or consultants. It is necessary for company to trend them
in a well manner therefore they will gave good results.
Plant should open customer service point in rural area also.
Plant should make plans for promotion of Plant business it should organize road shows
seminars, exhibition or contests because these things make clear picture of co’s plans.
For each and every activity, a standard should be fixed and made clear to one and all.
The concerned persons should regularly measure their performance with reference to
standards.
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BIBLIOGRAPHY
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BIBLIOGRAPHY
1. WEBSITE:-
www.pepsicointernational.com
www.pepsico.org
www.google.com
2. BOOKS:-
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ANNEXURE
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Annexure
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Ques:- Keeps his workstation clean & clean it before the shift end?
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Ques:- Waits for his relievers to come & perform proper handover?
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Ques:- Report/returns to line on time at shift change/after break inform the supervisors prior to
taking leave, as per procedure?
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Ques:- Dresses smartly in uniform & is clean shave, keeping workstation neat & tidy?
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Ques:- Performance of all jobs, on all station, as assigned by superior show flexibility in
working as per company’s needs?
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Recommendation:-
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Signatures:
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BENCH MARKS AND TARGETS
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