Competency Name:
Broad Definition:
Criteria
I Criteria for defining
proficiency vis-à-vis
knowledge & skills
1.Precondition
[ Expressed as a prerequisite
- in terms of academic
qualification AND / OR
industry experience
(whichever is applicable) AND
2.
/ ORKnowledge
relevant knowledge in
[Expressed as Area of
any other competency
knowledge and not skill,
includes knowledge of
process, methodologies,
concepts and tools.]
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IT IS_CNS_Data Network_Cisco
The competency refers to the ability of an associate to provide Data Network management support functions in Cisco.
E0
Should have knowledge of the
of the basic concepts of
Networking
- Open Systems
Interconnection (OSI) Seven
Layer Model
- Transmission Control
Protocol/Internet Protocol
(TCP/IP) concepts
- Routing protocols
- Network Architectures
(LAN,WAN, Internet,etc)
- Networking components such
as Switch, Router, Bridge,
access point, etc
E1 E2 E3 E4
Should have atleast 1 year Should have atleast 2 years experience in IT Should have atleast 4 years Should have atleast 7 years
experience in IT Infrastruture Infrastruture support experience in IT Infrastruture support experience in IT Infrastruture
support support
Should have knowledge of the Should have knowledge of Network Should have knowledge of Should have knowledge of
of the basic functions in Administration Networking administration Networking management
Networking - Datagram Encapsulation and Fragmentation - Asynchronous Transfer Mode - Simple Multicast Routing
- Routing Information Protocol (RIP) (ATM) Protocol (SMRP)
- Protocols- - Open Shortest Path First (OSPF) - Fiber Distributed Data Interface - Directory-Enabled Networks
ICMP,STP/RSTP/MSTP,VRR - Domain Name Service (DNS) (FDDI) (DEN)
P,Etherchannel,PPP. - Circuit Switching and Packet Switching - Dual Homing - Web Cache
- Transmission Methods such - Integrated Services Digital Network (ISDN) - Source-Route Bridging Communication Protocol
as Unicast, Multicast, and - Dial-on-Demand routing (DDR) - MultiProtocol Label Switching (WCCP)
Broadcast - Virtual Private Network (VPN-IPSec & SSL) (MPLS) - Multiservice networking
- LAN topologies such as Bus, - Border Gateway Protocol (BGP) - Voice over IP
Ring, Star, and Tree - Enhanced Interior Gateway Routing - Tag-Switching Architecture
- Quality of Service (QoS) Protocol (EIGRP). - Wireless Access
- International Private Leased - Intermediate System-Intermediate Management
Circuit (IPLC) System - IS-IS - Network Virtualization
- Internet Protocol version 6
(IPv6) .
MPLS-TE/VPN
Data Center Networking-
Unified Fabric(FCoE).
Security Products
(Firewalls,IPS/IDS).
Packet Analysis
Capability(Sniffer,Wireshark)
3. Experience
[Expressed as duration in
months / years wrt exposure,
including breadth & the depth
of assignments; also beyond
project experience]

3.1 Type of project
experience
[Includes 'type' in the form of
implementation, end-to-end
project, support, roll outs,
upgrades, professional
services, consulting
engagements AND / OR the
Number of projects AND / OR
Time spent on the project ( for
eg., 3 consulting projects of
minimum
3.2 Beyond6 months
projectduration ;
1 roll out project
development of at least 18
experience
months]
[Includes
[1) Solutioning of proposals
2) Reviews done
3) No. of contributions made
to trainings/training material]
Should have 1 Year experience
in IT Infrastruture Support
activities like monitoring, e-mail
release, password reset, etc..
Should have atleast 1 year
experience in Network
Operations (NOC) which
involves Link monitoring and
troubleshooting, coordination
with International Service
Provider (ISP) for link outages
Should have atleast 2 years experience in
Network components (like Router,Switch etc)
installation, configuration and troubleshooting
Should have conducted at least 2 E0 and E1
level training sessions for Network Operations
support
Should have atleast 3 years Should have atleast 3 years
experience in Network systems experience in Network
management such as configuring Design, Implementation and
Multilink,Hot Standby Router Optimisation
Protocol (HSRP)
Should have experience working in
at least 2 High Availablity(HA) or
Disaster Recovery (DR) solution
projects in Network systems
Should have provided at least 4 Should have conducted 3
RFP/solutions to different customers knowledge sharing sessions
in Network Management on the best practices of
Enterprise Network
Management
Should have reviewed at least 4
assets in Knowmax on Network
System Management

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4. Asset Creation
[Expressed as any reusable
and deployable assets
created in the knowledge
management system of the
organization]
4.1 Process frameworks
defined
[Articulated as the process
improvement designed OR a
new process framework
designed]
4.2 Tool creation
[Expressed as a system or
function tool designed OR
created towards improving
business delivery / learning]
4.3 Reusable & deployable
assets created
[Expressed as reusable and
deployable assets created
(like those in Mighty &
Knowmax]
OR
No. of training material
created
[Expressed as the number of
relevant training material
created towards development
of a particular body of
knowledge or skill]
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Should have proposed
Service/Process improvements in at
least 1 existing delivery process in
Network administration
Should have created and uploaded at least 2 Should have created and uploaded 3 Should have created and
operational procedure documents in Knowmax reusable assets in Knowmax
regarding Network Operations support regarding Network administration
Should have created at least 2 E1 level training Should have created at least 3 E2
materials in Network Monitoring and Operations level training materials for various
support support functions in Network
administration
Should have designed and
implemented minimum 2
service/process improvement
in Network system
management
Should have created/
recommended/improved at
least 1 automation
script/productivity
improvement tool for Network
Management
uploaded atleast 4 reusable
assets in Knowmax on best
practices in Network System
security, capacity planning,
Performance tuning in
Enterprise Network
Management
Should have created atleast
two E3 Level training
materials in Network Design
and Troubleshooting
5. Industry contribution
[Expressed as the
contributions made to the
industry. This criteria
Should be measured by
mechanisms for eg: TCS
GEMS]

5.1 Recognized by Peers Should have received Should have received appreciations through TCS Should have received appreciations Should have been
[Expressed as the appreciations through TCS Gems from Peers / PL / PM / GL / Customer for through TCS Gems from Peers / PL / recognized through TCS
recognition given by the Gems from Peers / PL / PM / outstanding performance in the project. PM / GL / Customer for outstanding Gems for innovations in
peer community and Should GL / Customer for outstanding performance in the project. Network Management
be measured by appropriate performance in the project. domain, process and
mechanism such as TCS methodologies
GEMS]
AND/OR
Recognized by a Parent
Body AND/OR
[Expressed as the contribution
Invited as Speakers
recognized
[Expressed by
as arecognition
renowned
and recognized
from an externalparent body]it
body when
extends an invitation to the
speaker to address a
recognized forum]

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II Assessment / Evaluation
Methodology vis-à-vis
Proficiency Level
1. Certification
[Expressed as achievement of
external programs - certifying
a part of the proficiency level,
Achievement of internal
programs - internal trainings
attended]
Path1
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Network Essentials- TCP/IP - IP Addressing and Routing - Introduction to Building Scalable Cisco IPv6 - ID: 80284_ENG-53086253 CCIE Routing & Switching
OSI - ID: 125071_ENG-- Internetworks- ID: 69597_ENG--1562748569 AND Certification
31843_ENG--1294047697 1248320585 AND IS-IS Protocol Configuration in Cisco OR
AND AND Introduction to MPLS-ID: 80476_ENG- Networks - ID: 00133650 CCIE Service Provider
ICND2 1.0: Routing Operating and Configuring 269330459 AND Certification
Fundamentals, Subnettin, and Cisco IOS Routers - ID: AND Managing IP Traffic on Cisco OR
VLSMs - 00229757 125488_ENG--1861979757 Optimizing Routing Update Operation in a Cisco Networks - ID: 124877_ENG- CCIE Service Provider
AND AND Network - ID: 69601_ENG--2035204894 1692315258 Operations Certification
Switching fundamentals- Interconnecting Catalyst AND AND Cisco BSCI 3.0: Implementing OR
125069_ENG--1741183926 Switches in Cisco Networks - QoS Pre-classify, QPPB, and LAN-based IPv6 - ID: 00151399 CCIE Wireless Certification
AND ID: 38698_ENG-2074624325 Classification and Marking - ID: 00133847 Working with IPv6 and Network OR
ZC11271-BB-E0 AND AND Address Translation -ID: Cisco Certified Internetwork
AND Routing and Switching Using QoS in Wide Area Networks - ID: 119790_ENG-354388446 Expert (CCIE) Security
ZC11186-BB-E0 ZC11271-BB-E1 00133519 AND Configuring and Implementing Certification
AND AND AND BGP in Cisco Networks - ID:
ZC11312-BB-E0 ZC11186-BB-E1 Cisco Internetwork Troubleshooting - Introduction 69600_ENG-1801895886
AND AND - ID: 40504_ENG--108517555 AND Cisco ISCW 1.0: IOS Firewalls
ZC11237-BB-E0 ZC11312-BB-E1 AND EIGRP Configuration in Cisco Networks - and IOS IPS- ID :00151535
AND ID: 69599_ENG-761134788 AND Cisco DESIGN 2.0: IP Address
ZC11237-BB-E1 AND Cisco ISCW 1.0: IPSec VPN Configuration and Routing Protocol Design - ID ID:
- ID: 00063204 00197661
AND Addressing problems at the Physical and AND Cisco Routing Protocol Design
Data Link Layers - ID: 00010599 Considerations - ID :108678_ENG--
AND Introduction to Classification and Marking - 1766547229
ID: 00133839 AND Extracting New Customer
AND Requirements for Designing Cisco
ZC11271-BB-E2 AND Networks - ID: 68411_ENG-
ZC11186-BB-E2 AND 2095657988
ZC11312-BB-E2 AND
ZC11237-BB-E2
Path2
Path3
2. Evaluation Test
[Expressed as the
assessment mechanism
used to assess the
individual for having
achieved the said
proficiency level. (for
eg.,Type of tests for each
proficiency Should be
defined-like for E0 level it
can be only self
assessment, for E1 it can
be panel review etc)]
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c-Develop CCNA Certification -
WBT (ID:00076171)
OR
Cisco Certified Network
Associate (CCNA) - Prep -
Course ID 00012840
Should have completed the
following
Self assessment and
Learning object.
c-Develop CCNA Certification Cisco Certified Network Professional (CCNP)
- WBT (ID:00076171)
OR
Cisco Certified Network
Associate (CCNA) Certification
Cisco Certified Network
Associate (CCNA) Certification prep ID -00012862
AND
Cisco Certified Network
Associate (CCNA) - Prep
-Offering ID 00012840
AND
IP ADDRESSING AND
SUBNETTING (IPV4) - ID :
00302693
Should have completed the
following
Self assessment
Learning object and
Certification [Exam 350-001: CCIE Routing and
Switching Written V4.0 :00003420
OR
Cisco Certified Network Professional
(CCNP) Certification
OR
Cisco Certified Network Professional
(CCNP) Wireless Certification ]
AND
[CCSP Cisco Certified Security
Professional(CCSP) Certification
OR
Cisco Certified Design Professional
(CCDP) Certification ]
Cisco Certified Network Professional (CCNP) -
AND
Cisco Certified Network Professional (CCNP)
Certification
Should have completed the following Should have completed the following Should have completed the
Self assessment Self assessment following
Learning object and Learning object and Self assessment
Supervisor assessment. Supervisor/Manager assessment Learning object and
and SME Supervisor/Manager
assessment & SME
assessment.
 Version History

Project Details:
Unit: Network COE
Parent Project:: IT IS
Project Owner/GL: Siva Sen ( 154667)

Amendment History:
Version Defined By - Role & Group Approved By - Role & Group Facilitated By Date Remarks

SJ Singh - 260245, R Vaitheeswaran - 5487 T. Anandi (118042), Aug-11 New Competency Released
1.0 Network COE Learning Executive, with LO tagged to E0, E1, E2
Corporate L&D , E3 and E4

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