MQD Installs New Officers!: C C T U

Vol. 19, No.
3 The Newsletter of the Measurement Quality Division, American Society for Quality September 2005
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The Standard TABLE OF CONTENTS
Vol 19, No. 3, September 2005 CHAIR’S COLUMN ......................................................................3
LETTERS TO THE EDITOR......................................................4/5
Editor and Publisher
Jay L. Bucher
EVENTS CALENDAR ..................................................................5
6700 Royal View Dr. CCT UPDATE ................................................................................6
De Forest, WI 53532-2775 METROLOGY JOB DESCRIPTION INITIATIVE ......................6
Voice: 608-277-2522 THE STANDARDS COMMITTEE ACTIVITY ...........................7
Fax: 608-846-4269 CONSIDERATIONS IN DETERMING CALIBRATION
Email: yokota-69@charter.net
or jay.bucher@promega.com
STATUS .........................................................................................8
THE LEARNING CURVE...........................................................11
Advertising MQD MEETING MINUTES .......................................................12
Submit your draft copy to Jay Bucher, with a NCSLI WORKSHOP & SYMPOSIUM PHOTOS ......................16
request for a quotation. Indicate size desired. MAX J. UNIS AWARD ...............................................................18
Since The Standard is published ‘in-house’ MQD OFFICERS AND COMMITTEE CHAIRS ..................23/24
the requester must submit a photo or graphic
of their logo, if applicable. The following
MQD / ID CONFERENCE PAMPHLET.....................................25
rates apply: MSC 2006 PAMPHLET ...............................................................31
Business card size ............................ $100
1/8 page .......................................... $150
1/4 page ........................................... $200 FROM THE DESK OF THE EDITOR/PUBLISHER
1/3 page ........................................... $250
½ page ............................................. $300 In this edition, you’ll find three different open letters to
Full page ......................................... $550 the editor...please see pages five and six. By the time
Advertisements will be accepted on a ‘per this goes to print, another successful NCSL Interna-
issue’ basis only; no long-term contracts will tional Workshop and Symposium will have happened
be available at present. Advertising must be in Washington, D.C. MQD’s showing can be found on
clearly distinguished as an ad. Ads must be pages 16, 17 and 18. We have the minutes from our bi-
related to measurement quality, quality of
monthly division meetings, and some photos to accom-
measurement, or a related quality field. Ads
must not imply endorsement by the Measure- pany the event in our nation’s capital. A synopsis of the
ment Quality Division or ASQ.
Tidewater Community College Scholarship can be
found on page 20 (congratulations to Chris Grachanen
Letters to the Editor for having a scholarship issued in his name). I would also like to welcome
The Standard welcomes letters from mem- Instrument Rental Labs as a paid advertiser to The Standard. Our adver-
bers and subscribers. Letters should clearly tisement for the upcoming conference jointly sponsored by MQD and the
state whether the author is expressing opin- Inspection Division is at the back of this newsletter; along with 2006
ion or presenting facts with supporting infor- Measurement Science Conference (MSC) pamphlet. We hope you enjoy
mation. Commendation, encouragement, this edition of The Standard.
constructive critique, suggestions, and alter-
native approaches are accepted. If the con-
tent is more than 200 words, we may delete
portions to hold that limit. We reserve the The Standard is published quarterly by the Measurement Quality Division of
right to edit letters and papers. ASQ; deadlines are February 15, May 15, August 15 and November 15. Text infor-
mation intended for publication can be sent via electronic mail as an attachment in
Information for Authors MS Word format (Times New Roman, 11 pt). Use single space between sentences.
The Standard publishes papers on the qual- Graphics or illustrations must be sent as a separate attachment, in jpg format. Pho-
ity of measurements and the measurement of tographs of MQD activities are always appreciated. Publication of articles, product
quality at all levels ranging from relatively releases, advertisements or technical information does not imply endorsement by
simple tutorial material to state-of-the-art. MQD or ASQ. While The Standard makes every effort to ensure the accuracy of
Papers published in The Standard are not
articles, the publication disclaims responsibility for statements of fact or opinion
referred in the usual sense, except to ascer-
tain that facts are correctly stated and to as- made by the authors or other contributors. Material from The Standard may not be
sure that opinion and fact are clearly distin- reproduced without permission of ASQ. Copyrights in the United States and all
guished one from another. The Editor re- other countries are reserved. Website information: MQD’s homepage can be found
serves the right to edit any paper. at http://www.asq.org/measure. © 2005 ASQ, MQD. All rights reserved.
MQD The Standard Page 3
CHAIR’S COLUMN In my view, we are not doing as well in tactical and

strategic planning. I would like to see us change
By Graeme C. Payne that. I believe we need to have a long term vision
Planning for the Future of where we want to be, a set of strategic goals that
reflect that vision and are aligned with ASQ's stra-
One of the tasks of leader- tegic plan, and targeted tactical action plans for
ship is to provide ideas achieving the goals. We may want to benchmark
(some call it “vision) to aid some other Divisions that do a good job in this
in the organizational plan- area, such as Statistics and Quality Management.
ning for the future. Plan- For instance, I know that several other Divisions
ning, and a process for hold one or two weekend planning sessions each
planning, is something I year; we should find out if that is a workable idea
believe we need to empha- for us.
size more in the future than
we have in the past. A good For a strategic plan, we need to define a set of
planning process will enable us to be better in han- goals that can be used to pull us forward and to
dling current and future changes in our Division, in measure progress. The strategic plan should enable
ASQ as a whole, with our membership and with the Division to move in the direction indicated by
the society that we live and work in. our mission and vision, support and improve the
management system of the Division, and it should
There are three types of organizational planning, be aligned with and support the ASQ strategies.
with different time frames and goals. Short term or
operational planning focuses on immediate objec- Intermediate or tactical goals are really of two
tives, rarely looking beyond the upcoming 12 kinds at this time. One kind targets the mission and
months. Intermediate term or tactical planning fo- vision related goals of the strategic plan. They will
cuses on goals with a longer time scale, looking out be developed at some time in the future. The other
to the two to four year period. Long term or strate- kind supports the management of the Division. In
gic planning focuses on goals that are five years this area, we need to develop plans for areas such
and more away. Planning is an essential quality as member satisfaction, event planning, volunteer
process that, as quality professionals, we should all development and leadership succession. Eventu-
pay more attention to. ally, the Division management goals will be part of
the strategic plan so the two kinds will disappear.
Short term planning is the area of finalizing and
implementing goals and projects that have (ideally) I believe an effective way to aid intermediate plan-
been set in motion by intermediate and strategic ning, and eventually strategic planning, is to de-
planning processes. Short term projects in our cur- velop and implement a documented and accessible
rent calendar include next month's technical con- quality management system. This should not be a
ference with Inspection Division, preparing for the new concept to any of us. I am sure most members
Measurement Science Conference in February/ work in (or have worked in) a management system
March, and preparing for ASQ's WCQI in Milwau- under ISO 9001, AS-9100, TS-16949, ISO/IEC
kee next May. We are pretty good at this, with the 17025 or any of the other similar systems. I am
awareness that as in all processes there is some sure that developing a documented system based
room for improvement. on ISO 9001 would be beneficial for the Division,
and I would like to see it accomplished and imple-
Note: if you want to participate in or work on mented by the end of June 2007. Note that I am not
any of these – and some have a very short lead talking about going to the final step of becoming
time – please contact the Arrangements Com- registered to the standard. At least not yet – but I
mittee Chair, Dilip Shah. don't know what the future will bring.
(Continued on page 22)
Vol. 19, No. 3 The Newsletter of the Measurement Quality Division, American Society for Quality September 2005
Letters to the Editor

Mr. Editor,
Mary L. Anderson of Ocilla, Georgia received her
Just a few lines to express my appreciation for your
Associate of Applied Science Degree in Metrology.
efforts. I always look forward to receiving my issue
(Mary assisted in 2 ASQ CCT workshops)
of "The Standard". I particularly enjoy Phil Pain-
chaud's column "The Learning Curve", the Chair's
Don Schreiber of Macon, Georgia received his As-
column, (I arranged for Dilip Shah to come and
sociate of Applied Technology Degree in Metrol-
speak to our local section and his presentation was
ogy in addition Don was awarded a Technical Cer-
enjoyed by all in attendance), and Chris
tificate of Credit (TCC) in ISO 9000 Quality Sys-
Grachanen's CCT updates. I usually am not recep-
tems. Don was an Honor Graduate with a Cumula-
tive to publications sent in electronic format how-
tive GPA of 3.89 out of a possible 4.0.
ever you and your staff have done an excellent job
with the electronic version of "The Standard".
James E. Wheeler of Warner Robins, Georgia re-
Keep up the good work as I eagerly await my next
ceived his Associate of Applied Technology De-
issue.
gree in Metrology.
Steven D. Scott CCT, CQT
Richard Francis of Bonaire, Georgia received his
ASQ Section 0904
Diploma in Metrology
Treasurer
Education Chair
Derek L. Smith of Warner Robins, Georgia re-
Examining Chair
ceived his Diploma in Metrology and Derek was
also an Honor Graduate with a cumulative GPA of
Thank you, Steven, for the kind words. This
3.65 out of a possible 4.0
has become a regular ‘labor of love’ for me,
myself, and I (the entire staff). I greatly appre-
Thanks for everything you do to assist the CGTC
ciate you taking the time send along your note.
Metrology Program,
Tony Abel
Hello, I am Tony Abel, Program Chair for the Me- Program Chair
trology Program here at Central Georgia Technical Metrology Program
College (CGTC). Chris Grachanen asked me to Central Georgia Technical College
send you a short update on our 2005 graduates for 3300 Macon Tech Drive
publication in the Standard. Macon, Georgia 31206
478-757-3637
Tony Abel and Mary Anderson tabel@centralgatech.edu
Thanks to Tony for keeping us informed and

up-to-date on what is happening at CGTC. Our
hearty congratulations go out to all the gradu-
ates. I had the pleasure on a couple of occa-
sions to work with Mary at CCT workshops,
and send along my personal congratulations:
“You go girl!”
(Continued from page 4) here’s an example. What if me pressure was

First Impressions, Second Thoughts, 120/80? What if the unit that has been squeezing
and The Third Degree! me arm is +/- 10% of reading? Then I could have
By The Laird of Glencairn had a reading of 132/88 (time for high blood pres-
sure medication?) or 108/72, or any combination in
Please consider this an open letter to the editor, between. I be pretty sure they rely on their instru-
officers of the Measurement Quality Division ments the same as most of us rely on ours…the
(MQD), its members, and calibration practioners numbers are correct unless proven differently,
everywhere. right? So those readings go into my files and deci-
sions are made that affect me medications, and
Me first impression after a few years of reading dose sizes. Maybe some of you working in the in-
The Standard is that there must have been a change dustry can send a note to the illustrious editor of
at the top. All of a sudden, The Standard is coming this ‘rag’ and let all of us know there’s a happy
out on a regular basis. It’s great to know that every ending, that somebody is actually calibrating these
three months something will be available, rather I instruments and we have nothing to worry about. A
agree with ‘Old Pappy’ or not; rather a new article dinna ken.
is published or not; or if there are a lot of missing
names among the Regional Councilors. Who cares? Howp ye enjoy whit we hae tae offer, so just sign
Get your ‘rag’ (I believe Mr. Bucher has a sense of me…A Juicy Hub Loser!
humor) on the newsstands and we will continue to
applaud your efforts.
Now for me second thoughts. I’ve noticed that ba-

sically the same groups of people are doing all the
work…or at least have their names attached to the
officer and/or committee chair positions. We have
an old saying here in the land of heather…”The
willing horse is always worked to death.” If the rest
of us don’t step up to the plate before this batch of
volunteers gets worn out, then the ball gets dropped
and the MQD, newsletter, and a valuable source for
networking and communicating fades to black. The
bimonthly meetings are held by way of a toll-free
telephone conference call. Benchwarmers we have
a plenty. How about some new players?
Now for me third degree. How many of you have

paid a visit to your local medical practioners and
been given results? I went to see the local saw-
bones and had the usual bunch of tests performed. I
was curious if the unit hanging on the wall to take
(http://www.coolopticalillusions.com/
me blood pressure was ever actually calibrated.
ladderupdown.htm)
Nobody knew! To those of us anal-retentive types,
EVENTS CALENDAR
ASQ ID/MQD September 22nd ~ 23rd, 2005 Corona, CA www.asq.org/measure

MSC February 27th ~ March3rd, 2006 Anaheim, CA 866-672-6327 www.msc-conf.com
NCSLI August 6th ~ August 10th, 2006 Nashville, TN 303-440-3339 www.ncsli.org
CCT UPDATE Note: Chris is signed up on the Standard Occupa-

By Chris Grachanen tion Classification (SOC) mail list to receive for-
mal notification of the federal register announce-
MQD Certification Chair
ment soliciting input for the new SOC.
There were a total of
Note: Chris has been in correspondence with a
152 who sat for the
SOC economist who will hand walk the finalized
June 7 offering of the
MJD initiative job descriptions to the appropriate
CCT exam with 116
folks at the SOC
passing. Congratula-
tions go out to all
new CCT alumni!
Current CCT program stats are:

Sat for Passed %
Date of Exam Exam Exam Passed
7-Jun-03 97 69 71%
6-Dec-03 107 69 65%
23-May-04 4 4 100%
5-Jun-04 133 102 77%
4-Dec-04 139 104 75%
4-Jun-05 152 116 76%
Total CCT
Alumni: 464
MQD officers have approved the creation of a

commemorate coin for all CCT alumni. Artwork is
currently at the vendors with an expected comple-
tion date of mid-September. Special thanks go out
to Jay Bucher, Dilip Shah and Keela Sniadach for
all their hard work on this project.
METROLOGY JOB DESCRIPTION

INITIATIVE (UPDATE) At first glance, this looks like a spiral. But use your
By Chris Grachanen finger and trace the line, starting in the middle or
outside. You'll never get to the middle because they
• 1st pass of MJD pilot survey has been completed. are actually concentric circles!
• MJD pilot survey has been updated with core team
comments / additions. Core team to make final com- How does this work? First, the background draws
ments / additions (week after NCSLI conference). your eyes to the center. But mainly it works be-
• MJD survey participation mass e-mail to NCSLI & cause of how the circles are created. Instead of be-
ASQ MQD constituents scheduled for end of Aug. ing a solid line, you'll see that each circle actually
• Compiled survey results by Professional Examina- looks like a two shades of something twisted to-
tion Services (PES) anticipated by end of Sept. gether, and that further leads your eyes into the
• Core team review of final job descriptions antici- center.
pated 1st week of Oct
Final job descriptions submitted to SOC anticipated no (from: http://www.coolopticalillusions.com/
later than end of Oct. circlespiral.htm)
THE STANDARDS COMMITTEE that feels that we only need one calibration stan-
dard and appose Z540 in favor of ISO 17025. I am
ACTIVITY of the opinion that it leaves us with a standard that
By Bill McCullough emphasizes standards lab practices and accredita-
tion and overlooks some prime elements of calibra-
In two separate meetings, the
tion.
NCSLI 174 Committee and
Writing Group met at the
Recognizing that, a faction of calibration commu-
NCSLI’s August Washington
nity did not fully embrace ISO 17025, the 174
DC Conference. The 174
committee resolved to produce as standard that
Committee is responsible for
would fill the gap. The issues:
the ANSI/NCSL Z540 family
of standards. A couple of
• The standards labs focus on producing a de-
years ago we were tasked
scribed value with an associated uncertainty,
with updating Z540-1, the US
whereas calibration lab focus is on tolerance
standard on the care and feed-
testing.
ing of measurement and test
• The standards lab is experiment orientate and
equipment. After a great deal of work putting to-
the cal lab is process or procedure orientated.
gether the best of the current Z540-1 and other best
• The standards lab is not particularly interested
practices, the Working Group circulated the first
in calibration intervals, but the calibration lab
coordination, or for you familiar with ISO termi-
most certainly is.
nology, committee draft to the full committee for
• There are control elements that are a part of
comment. We reviewed, appraised and proposed
calibration such as labels and procedures.
responses on the excellent comments received by
• The scope of the labs is very different.
the deadline. The Working Group, through the con-
sensus process, fined-tuned those changes, or posi-
Z540 is directed the organization that uses meas-
tions, the Sunday before the convention. Except for
urement and test equipment but does not need an
a technical issue on the scope of the standard most
internal accredited cal lab or out-sources calibra-
of the comments were editorial in nature or a result
tion. It is not intended for the cal lab per say, al-
of a committee member not fully appreciating or
though such a cal lab would use the control tools.
understanding the scope and purpose of the stan-
Z540’s scope is to provide the tools that define
dard. It occurred to me that if committee members
what such an organization needs to ensure the qual-
knowledgeable about the standard made the misun-
ity of the M&TE. There are those that believe that
derstandings, The Standard Report readers might
every lab needs to be accredited, but that is not the
be interested in what we are doing and why. Seeing
case. The lab that is internal to a company and does
that there is no news to report from the TAG this is
not sell the majority of their calibration service to
a good issue to discuss it.
customers, and of course has no customer accredi-
tation requirements, would find no return on in-
The current version of Z540 consists of two parts,
vestment in accreditation. That is no small target;
part 1 being an, edited for US use, version of ISO
about 80% of the current labs are not accredited.
GUIDE 25 and part 2 control and calibration re-
Even if an organization chooses to outsource cali-
quirements directed at the users of measurement
bration to an accredited laboratory, they still need a
and test equipment (M&TE). In 1999 GUIDE 25
process in place that monitors the supplier and con-
was abandoned and ISO 17025 replaced it. Al-
trols M&TE use to produce or service their prod-
though technically much improved, from a contract
uct. ISO 17025 provides sparse control guidance
perspective it is missing key calibration perspec-
but the new Z540 contains a wealth of advice and
tive. Assessors and Standard Lab Experts are the
guidance to help to manage M&TE.
primary authors of ISO 17025 and expectedly the
standard’s focus reflects that bias. Reasonable peo-
ple do not agree on where that leaves the calibra- (Continued on page 18)
tion laboratory. There is a faction in the Committee
Considerations in Determining duce quantitative measurements that are accurate

and traceable. Measurement accuracy in terms of:
Calibration Status “does a measurement represent the correct amount
By Christopher L. Grachanen of something” and traceability in terms of: “is that
Manager Houston Metrology Group amount faithfully represented in accepted units of
Hewlett-Packard Company measure i.e. volts, inches, degrees Fahrenheit,
etc.?” Simply stated, if a measurement needs to be
Much literature has elucidatory to a specific level of confidence, then
been devoted to ex- chances are the IM&TE producing the measure-
amining the virtues ment should be calibrated.
of calibrating inspec-
tion, measuring and The need for calibration of IM&TE can be largely
test e q u i p m e n t attributed to component aging (drift) and as a result
(IM&TE) with re- of being exposed to environmental changes and/or
gard to measurement mechanical stress which alter their performance
integrity and trace- characteristics. These influences have the effect of
ability. The outer fringes of these arguments in- degrading IM&TE performance such that their per-
volve situations where IM&TE is represented as formance can not be assumed to be within original
essentially non-quantitative in nature with appar- equipment manufacturer (OEM) specifications nor
ently no hard and fast requirements for traceability. within subsequent characterization ranges beyond
This article will examine a few scenarios encoun- the time interval established for their recalibration.
tered by calibration facilities that attempt to breach Most IM&TE operational or functional verification
the traditional lines of reasons for determining the are contingent on performance specifications being
calibration status of IM&TE. met.
Traditional Criteria Often, measurement applications that use both a

measurement device and a measurement source can
IM&TE calibration status is often classified into seemingly negate the calibration requirement of
one of the following categories: either one depending on how they are being used.
• Calibration Required — The following two scenarios will help illustrate this
unit requires a calibration point:
• Calibrate Before Use — 1. “Dummy” Measurement Source - A measure-
unit must be calibrated before being used ment source is used to produce a general
• Limited Calibration — “bulk” output such as temperature or pressure
some attributes of a unit’s performance is and relies on an external measurement device
limited to determine actual output values.
• No Calibration Required (NCR) — 2. “Smart” Measurement Source - The measure-
as the calibration status implies ment source output is known via its own instru-
• Special Calibration — mentation (typical of multifunction electronic
some qualifier is associated with a unit’s calibrators) or uses something analogous to
performance lookup tables such as the frequency response
for a RF power source. In this scenario an ex-
Note: From an auditor’s perspective, the absence ternal measurement device may be used to give
of IM&TE calibration status does not constitute an a “ballpark” indication that the smart measure-
inferred NCR status but rather brings the question: ment source is working and that the output is
Has this unit been properly evaluated for calibra- not fluctuating beyond a level so as to be unus-
tion status or has it been overlooked? able for an application.
Traditional criteria used to determine IM&TE cali-

bration requirement focus on a unit’s ability to pro-
(Continued from page 8) or load changes thus the need for power supply line
It can be construed from the aforementioned sce- and load regulation verification.
narios that the decision to calibrate a measurement
device or source may be derived from the way it is The reality is “monitor output” power supplies may
being used. An example of this is the decision to migrate to other user applications that could be
limit calibrate or NCR a measurement source with negatively impacted by excessive non-monitored
the recommendation that its output be monitored. power supply performance specifications. Without
In this scenario it is assumed that knowledge of IM&TE user applications and the
1. The target application the IM&TE will be used means to control IM&TE deployment, assignment
in will not change and that of other than a “calibration required” status for
2. Non-monitored performance specifications of power supplies is not recommended.
the measurement source, normally confirmed
in a calibration, will have an insignificant ef- Go-NoGo Instrumenation
fect on the application.
Another common situation bordering on the fringes
Power Supplies of “calibration required” status justifications are
measurement devices used for Go-NoGo indica-
These are often the assumptions made regarding tions. Typically, measurement devices used for
the calibration status of power supplies. Many fa- “indication only” are only required to respond to
cilities regard the calibration status of power sup- the presence of a stimulus. Often these measure-
plies as NCR such that it is up to users of power ment devices are designed to compare one item to
supplies to setup and monitor their output. It must another such that relative information between
be emphasized that this calibration status assumes them can be obtained. Relative indication informa-
the existence of control over deployment and the tion is frequently used to evaluate qualitative infor-
determination has been made that excessive non- mation about the items such as shape or other
monitored performance specifications will not ad- qualitative attribute. Scenarios such as this are typi-
versely effect a target application. cally ratiometric in nature and as such can be ar-
gued that traceability does not have to be estab-
The aforementioned assumptions should put up a lished as one is only interested in comparing a
red flag for seasoned calibration practitioners. “widget” with another “widget” in order to obtain
Typically calibration facilities 1) have no assurance relative “widget” information.
nor power to enforce that a unit will only be used
in a particular application (IM&TE users tend to Logic Analyzers
borrow equipment as needed) and 2) do not have
detailed information about IM&TE user applica- A common type of measurement device that is of-
tions. Often IM&TE users have only a cursory ten categorized as Go-NoGo are logic analyzers.
knowledge of IM&TE specifications and very little Logic analyzer users are often unwilling to send
understanding as to how these specifications, if not their units to a calibration facility for periodic cali-
met, can adversely impact their application. bration under the notion that they are only used for
Go-NoGo indications, despite the fact that most
To illustrate this point, the testing of a high-speed, logic analyzer OEMs recommend periodic calibra-
multichannel printed circuit board (PCB) powered tion.
by a power supply would typically have a very low
threshold of tolerance regarding excessive ripple In addition to this mindset, today’s microprocessor
and noise (a power supply performance specifica- controlled products are more complex and employ
tion commonly referred to as PARD - Periodic and high logic analyzer channel count resulting in labo-
Random Deviation) as would a RF switch in a RF rious fixturing which users are reluctant to break
test rack. Similarly an application where a power down in order to move their logic analyzer to the
supply is initially setup for a specific load condi- calibration facility. Logic analyzer users who apply
tion may respond inappropriately when the AC line (Continued on page 10)
(Continued from page 9) grounding (floating ground potential problems of-

them only in Go-NoGo situations often are not ten will show up during IM&TE calibration),
aware that uncalibrated performance attributes can frayed power cord, (most calibration facilities per-
dramatically skew intercomparisons leading to er- form a visual inspection of the IM&TE they ser-
roneous assumptions being made about the prod- vice), proper safety interlock operation (normally
uct’s performance they are assessing. verified in order to perform an IM&TE calibration)
as well as the obvious hazards of excessive high
Logic analyzer intercomparisons commonly re- voltage, intense luminosity, etc. should be periodi-
quire evaluating relative proportionality of differ- cally verified for safe operation. Whatever the cir-
ent signals in terms of their amplitude and shape. cumstances, the justification to forego an OEM
Amplitude and shape discrepancies can occur due recommendation to calibrate a piece of IM&TE
to differences in channel to channel sensitivity, should be well thought out, documented and ap-
frequency responses, etc. At the heart of logic ana- proved by management.
lyzer design is its ability to capture events in the
time domain in order to determine when signals The preceding article is a re-print from the
occur relative to other signals. Excessive logic ana- April-May-June 2005 edition of
lyzer channel to channel timing skew can produce
misaligned (askew) event capture. Excessive chan-
nel to channel skew can be especially detrimental
to development and debugging efforts involving
gigahertz, multi-channel product designs. Misinter- Our thanks to Carol Singer and Chris Grachanen
pretation of Go-NoGo indications due to errant for allowing us to use this article.
logic analyzer performance attributes can result in
time to market delays due to chasing down phan-
tom problems and/or troubleshooting masked prob-
lems.
Non-technical Considerations
Scenarios that border on the "gray areas” of tradi-

tional IM&TE calibration justification very often
are influenced by non-technical considerations
which have no direct connection with IM&TE per-
formance. Mitigating factors such as calibration
expense, support costs (shipping/ handling), down-
time criticality, transportation hazards, lack of ade-
quate backup IM&TE resources, etc., often influ-
ence calibration status determination and as such
may outweigh the risk of possibly using IM&TE
with errant performance.
This is a variation of the Hermann grid illusion,
A company’s interpretation of ISO IEC 9000/2000 named after L. Hermann. While he was reading a
quality standard regarding the calibration of book on sound by John Tyndall, Hermann (1870)
IM&TE may mandate that all IM&TE receive a saw spots in the intersections of spaces among the
“calibration required” status regardless of user ap- figures that Tyndall had arranged in a matrix.
plication and other mitigating factors. In addition,
an often overlooked consideration in determining Scan your eyes over the figure. Do you see the
IM&TE calibration status concerns safety related gray spots at the intersections? Stare at one of
issues. IM&TE which could conceivably injure them and it will disappear.
personnel due to such problems as defective
THE LEARNING CURVE Hart to “cease and desist” all effort to establish a
Metrology curriculum at that institution.
By Phil Painchaud
I was just about at this point in writing this column
This is the forty-second in an
when I received an urgent e-mail from Larry
uninterrupted succession of dis-
Kreyer. I can hear the questions now—“Who in
courses ostensibly chartered to
the Sam Hill is Larry Kreyer?” I don’t doubt that
be on the subject of Metrology
most of you have never heard of him. He has kept a
Education. Oftentimes due to
very low profile over the years. But if any of you
the pressure of items of higher
are involved in computer controlled automated
priority or because of the dearth
calibration, you can thank Larry.
of current news from our educa-
tional institutions, we are forced
I was looking over his shoulder during the late
to digress and discuss other
1960’s when he designed the first fully automatic
matters—hopefully related to Metrology. As usual,
calibration center based upon an IBM 1130 com-
this will be in form of an open letter to our Boss,
puter and composed entirely of off the shelf com-
the Editor of this periodic journal.
ponents—nothing had to be invented. He later re-
luctantly grossly scaled it down to become the
Dear Boss:
Navy’s ACS-200, which was commercially pro-
duced and eventually deployed to the fleet. Further
Unfortunately, this offering is again to be not very
evolution, to which he was also a contributor,
newsy concerning Metrology Education. As usual,
brought about the MECCA system that included
at this time of year, we have the “Summer Dol-
portable units small enough to pass through a sub-
drums”. Most educational institutions are shut
marine’s hatch.
down for the summer. Naturally, not much is hap-
pening. While I am sometimes in contact with But-
During most of these automated calibration days,
ler and Dominguez Hills, I never hear anything
he ostensively was in charge of a design group in
from any of those other institutions purporting to
Santa Barbara responsible for the design of the in-
be teaching Metrology. How about you folks at
strumentation used to measure the nuclear blasts
Ridgewater, Aurora, and all of those other institu-
out on the Nevada flats. Because of his calibration
tions who are purporting to be teaching Metrology,
experience, almost every major manufacturer of
occasionally sending me updates on your activi-
automated calibration equipment quietly engaged
ties? I know that I see most of you at the annual
him as a consultant to get their in house develop-
Measurement Science Conference. But why wait
ments working and marketable. He later became
until then. Fill me in frequently in between and I
involved in the development of satellite navigation
will tell the world about you.
systems (Yes, the very ancestors of the same ones
that some of you now have today on your cars and
Now for the bad news; a few months ago in this
boats). He eventually returned to Santa Barbara
column, I asked each one of you to write a letter to
and became head of Quality Assurance for his
Dr, Louis Hart at West Liberty State College in
original employer. After his retirement, he moved
West Virginia, expressing an interest in his efforts
to Santa Fe and now works part time in Quality at
to establish a Metrology curriculum at that institu-
the Los Alamos National Laboratories.
tion and defining the need for such a program. I am
told that I have at least ten thousand readers of this
Larry is not only a leading authority on automated
column. Only one of you out of that ten thousand
calibration, but is also a good friend of long stand-
answered and wrote a letter to Dr. Hart. That was
ing, so when I received this message from him. I
Steve Scott of the Duffy Tool & Stamping Co. of
knew that I was obligated to respond.
Muncie, IN. That is 0.001%—not a very notewor-
thy showing. Thank you Steve, but your lone con-
tribution was not enough, the administration at (Continued on page 19)
West Liberty, without evidence at hand, told Dr.
MQD PHONE CONFERENCE

16 JUNE 2005
Attendees:
Dilip Shah
Graeme Payne
Chris Grachanen
Jay Bucher
Bill McCullough
Karl Wigdal
Duane Allen
Minutes:
Dilip Shah: Called the meeting to order and we have a quorum so we could conduct business and vote
on issues as required. Keela Sniadach’s design for the CCT coin will be used as the foundation for
developing the coin. Will use just the Q for ASQ without the wording (too small to use on this coin).
Chris will check with the vendor to see if we can get an extra large version for display/advertisement
in our booth. Any additions or changes to current design need to be submitted on our Share Point site
as soon as possible.
ASQ’s template for Division Operating Agreement (DOA) will be used to replace the division bylaws.
Dilip will contact Karen Prosser to get the latest template of the DOA for use by MQD.
A motion was made and seconded to nominate Jay Bucher as the Chair-elect for 2005-06 and 2006-07
(Graeme Payne has accepted the Chair position for two consecutive terms, starting July 1st, 2005), and
Chris Grachanen as the Secretary for the same period. The motion passed by unanimous approval of
the attendees. Jay reminded the attendees that he was accepting under the condition that his term for
Chair was for one (1) year, not two. This was also agreed to by the members in attendance.
NIST Measurement System initiative, participation, and funding:

A motion was made and seconded to nominate Jay Bucher to be the MQD Champion/and Bill McCul-
lough as the alternate, to represent MQD during the US Measurement System initiative. This passed
unanimously. Also, a motion was made and seconded to allow an initial travel funding not to exceed
$10,000 for support of this initiative. It was noted that our coffers are in good shape, and that $20,000
a year is being saved by going electronic with The Standard, as well as having ASQ webmaster our on
line web site. Bill will represent MQD in Jay’s absence.
Joint MQD/Inspection Division Conference:

Dilip, our program chair, will discuss more about the conference during the NCSLI conference in Au-
gust, attended by Graeme and Chris.
NCSLI conference in August, 2005:

Four presenters are scheduled to attend and do booth duty – Dilip Shah, Graeme Payne, Chris
Grachanen, and Keith Bennett. NCSLI has expressed interest in becoming a sanctioned provider of
CEUs within the next couple of years, similar to what ASQ is currently doing.
Reviewing and planning for the 2005/2006 budget:

Anyone that has inputs for the upcoming budget year should submit their requests to Dilip Shah and
Karl Wigdal before the 24th of June, so they can submit the final budget in a timely manner.
(Continued from page 12)

MQD Committee roster – updates and final listing:
Graeme will submit the final committee roster to ASQ by the 24th of June, 2005. Following is the final list of
officers and chairs for the 2005-2006 year:
Position Title Name of Member
Arrangements Chair Dilip A. Shah
Body of Knowledge Chair Chris Grachanen
Certification Chair Chris Grachanen
Chair* Graeme Payne
Chair Elect* Jay Bucher
Conference Chair Dilip A. Shah
Examining Chair Graeme Payne
Historian Keela Sniadach
Immediate Past Chair* Dilip A. Shah
Internet Liaison Chris Grachanen
Liaison to Certification Board Chris Grachanen
Newsletter Editor Jay Bucher
Nomination Chair Dilip A. Shah
Programs Chair* Dilip A. Shah
Publications Chair* Jay Bucher
Scholarship Chair Dilip A. Shah
Secretary* Chris Grachanen
Treasurer* Karl Wigdal
Share Point administrator Jay Bucher
* denotes voting members
Action items:
• Chris will contact Karen Prosser to produce an email/mailing for members concerning RUs by at-
tending NCSLI this year.
• Dilip will contact Karen Prosser to get a copy of the template for a Division Operating Agreement.
• Jay will make contact with Georgia Harris at NIST concerning where we go from here on the USMS
initiative.
• Any budget changes, requests concerning MSC 2006, the September MQD/Insp Conference,
NCSLI, or any other travel expenses should be submitted to Dilip and Karl ASAP.
• Graeme will send the updated committee roster to ASQ before the 24th of June.
Respectfully submitted:
Jay L. Bucher, ASQ CCT

Secretary, MQD
MQD Meeting Minutes

NCSLI Conference, Washington DC
10 August 2005
ATTENDEES PRESENT:
• Keith Bennett
• Georgia Harris
• Bill McCullough
• Graeme Payne
• Don Ruth
• Dilip Shah
• Howard Zion
ATTENDEES VIA PHONE:

• Jay L. Bucher
• Randy Farmer
• Chris Grachanen
• Karl Wigdal
OPENING
• Graeme welcomed everybody to the meeting.
• Dr. Richard Pettit recognized for being NCSLI 2005 William A. Wildhack Award winner (award is
presented annually to recognize outstanding contributions to the field of metrology and measure-
ment science, consistent with the goals of NCSL International). Dr. Pettit is an ASQ member.
• Chris recognized for being NCSLI 2005 Outstanding Regional Coordinator
• Jay read previous meeting minutes (June 2005) - minutes approved as read
JAY
• Metrology Handbook is in its 2nd printing (all corrections have been incorporated)
• Monday 15 Aug. is article deadline for next issue of The Standard - some folks have requested ex-
tensions.
• Jay and Bill are MQD champions for NIST U.S. Measurement System (USMS) Initiative (travel
budget not to exceed $10k for attending the many USMS workshops schedule later this year and in
2006)
KARL
• The Standard is making money having received first paid advertisement.
• Received and paid ASQ 2005 WCQI bill.
• CCT alumni coin down payment has been sent
CHRIS
• CCT alumni coin design has been finalized.

• June 4, 2005 CCT exam review completed
• Latest CCT program Stats: 152 sat for exam, 116 passed (76% pass rate), CCT alumni is 464.
• Suggestion made to develop a game plan addressing non-U.S. CCT exam opportunities. Folks from
the Netherlands, S. Africa and Mexico have expressed interest in tailoring the CCT exam for their
countries.
• Dec 06, 2005 CCT exam item review completed.
• Metrology Job Description (MJD) Initiative:
• 1st pass of MJD pilot survey has been completed.
• MJD pilot survey has been updated with core team comments / additions. Core team to make
final comments / additions (week after NCSLI conference).
• MJD survey participation mass e-mail to NCSLI & ASQ MQD constituents scheduled for end
of Aug.
DILIP
• MQD joint conference agenda is being finalized
• 2005 NCSLI conference has been very positive with a lot of interest in MQD, CCT, The Standard,
Metrology Handbook, etc.
• MQD conference track was standing room only (> 150 attendees) with presentations being well re-
ceived.
• Dilip put forth the motion to update MQD conference booth (booth has old ASQ logo) not to exceed
$1k. Motion approved.
• Two Metrology Handbooks presented to NCSLI as door prizes.
• Metrology handbook presented to Charlie Mays for his outstanding support of MQD and Measure-
ment Community.
RANDY
• Expressed concern over the lack of Metrology (MQD, CCT, etc.) activities / involvement in his re-
gion and requested ideas to help get people involved.
GRAEME
• MQD officers can now make announcement changes directly to MQD website
• Division session for ASQ 2006 WCQI is due 23 Sept.
• ASQ Testimony submission due by end of the month (Aug)
GEORGIA
• Open discussion about the virtues of MQD and MSC endorsing NCSLI Training & Education Road-
map – the subject was favorable received. Georgia is still accepting comments on the Roadmap and
will provide Chris with its contents to post on MQD website.
ACTION ITEMS:
• Chris – Submit CCT Alumni Coin art work to vendor.
• Chris – Submit MQD NCSLI Liaison report ASAP for NCSLI BOD meeting
• Chris – Write MJD survey E-mail coversheet to include hyperlink to NCSLI Training & Education
roadmap posted on MQD website.

• Chris – Develop game plan for addressing non-U.S. CCT program opportunities.
• Dilip – Finalize MQD joint conference agenda
• Dilip – Submit Past Chair report
• Dilip – Finalize and submit 2006 ASQ WCQI MQD conference track
• Dilip – Finalize and submit 2006 MSQ MQD conference track
• Graeme – Investigate MQD shirts
CLOSING
Graeme thanked all attendees. Motion to close meeting – motion approved.
Respectfully Submitted,
Christopher L. Grachanen
MQD Secretary
Photos from NCSL International’s 2005

Workshop & Symposium
Washington, DC
Our sincere appreciation and thanks to

the NCSLI Board for providing the
booth to MQD and to Craig Gulka for
helping with other teleconference logis-
tics during the conference.
Dilip Shah was one of several MQD members

representing the Division in Washington, DC.
Here, he is seen talking to one of the attendees
from Michigan.
MQD Chair Graeme Payne (2nd from right), with Dilip Shah (R) and Keith Bennet (L), presents
a copy of The Metrology Handbook to Charlie Mays, in appreciation for his support of the Divi-
sion. Charlie had been instrumental in helping us host the 2004 MQD/ID conference in Heath,
Ohio at the Air Force METCAL facility. The Metrology Handbook presented to Charlie is auto-
graphed by 5 of the 8 authors (three of which are pictured above). Since Charlie plans to tour the
country in his camper, we have a mission for him (if he chooses to accept so). He has to find the
other 3 co-authors and get their autographs, too. Who knows, he may be the first one to get all 8
autographs! Happy Retirement Charlie. Now, you really have a listen to your boss at home!
The Measurement Quality Division (MQD) attended the NCSL International conference in Wash-
ington DC last week. MQD was an exhibitor at the four-day event, and experienced a lot of inter-
est in the CCT program, The Metrology Handbook, the Division and ASQ. We promoted the ASQ
Quality Press by providing 10% off book coupons during the conference. MQD also had a book
drawing each day for books donated by the ASQ Quality Press. In addition, a copy of The Metrol-
ogy Handbook was donated for the NCSLI raffle door prize. In addition, Keith Bennett, (shown
below) Graeme Payne and Dilip Shah were speakers at the event in a session sponsored by MQD.
Keith spoke on Test Uncertainty Ratios; Graeme talked on lessons learned about virtual teams
while writing The Metrology Handbook; and Dilip presented updates on the CCT program and the
Metrology Job Description Initiative. The MQD session was attended by over 150 attendees
(standing room only) indicating that there was a lot of interest in all four presentations.

Much of the argument heard in ’94 was that
GUIDE 25 was not something conducive to write a
contract to and ISO 17025 has not done much to
remedy the situation. The Work Group designed
Z540 to be an effective contracts document. Some
customers are or will accept 17025 but with addi-
tional requirements. Several customers requiring
the same additional requirement with different ver-
biage could add confusion and cost to calibration
providers. Z540 has aligned itself to the known
additional requirement. The Work Group feels that
Z540 adds value by using common verbiage that
will be suitable to use in contracts giving the pro-
viders one set of terminology.
Going forward, the Work Group will create a sec- MQD members Hershal Brewer (Left
ond and hopefully a final committee draft that will and co-author of The Metrology Hand-
include the work done at NCSLI for action at book) and Bill McCullough attended
MSC. There is a good chance that we could have a the 2005 NCSL International Sympo-
new Z540-1 published next year. sium and Workshops in Washington,
DC. Bill is MQD's representative on
Bill McCullough the ISO Standards Committee and his
McCullough Consulting latest report can be found on page 7.
Carson City, NV 89706
Phone 775-883-3042
Cell 775-220-2464
Email billmccullough@gbis.com
Max J. Unis Award

Max J. Unis was the first chairman and a founder of the Metrology Technical Committee of the Ameri-
can Society for Quality Control (ASQC), which became the American Society for Quality (ASQ) Meas-
urement Quality Division (MQD) in 1991. Max, a former director of the National Conference of Stan-
dards Laboratories (NCSL), was the founder of Gage Lab Corporation of Hutchington Valley, PA, and
served as its Chairman of the Board until his death in July 1990. Max was a Mechanical Engineer spe-
cializing in Dimensional Metrology, and was considered a pioneer in the field of Metrology. Max par-
ticipated on the ASQC-sponsored trip to the People’s Republic of China during the Nixon administra-
tion, to promote Metrological advancement and cooperation between the U.S. and China. Max was
elected a Fellow of ASQC in May 1975.
When Gage Lab built their new facility, Max had an area within the building set up as a classroom for
teaching Metrology-related subjects. At his passing, a request was made that donations in lieu of flowers
be made to Drexel University Mechanical Engineering Department for the purchase of Metrology
equipment.
The Max J. Unis award is the highest honor bestowed by MQD, to recognize outstanding contributions
to the Metrological community. The recipients in the recent past have been the late Phil Stein, in 2002,
Chris Grachanen in 2003, and Jay Bucher in 2004.
(Continued from page 11) as "tampering." I have many years of experience

“Phil, please review the ISO Calibration in the field of Metrology and saved the US Navy
definition. Let's make some noise about this gross $20M per year by getting them to change their
return to the land of the tweakers. (Remember calibration process from "Tweaking" to Inspec-
when the Navy was adjusting oscilloscope powers tion as their first step in the Calibration Process,
supplies as the first step in their calibration proce- following the ASQ Glossary definition, above. —
dure, thus throwing all parameters out of calibra- Larry”
tion?) Glad we stopped that, but here go the ISO
folks screwing up in the same fashion! — Larry” I did answer Larry’s e-mail as follows:
I wasn’t quite sure what he meant until he sent me “LARRY: You just dropped a thermonuclear bomb!
the rest of an internal Los Alamos National Lab It is difficult for me to believe that such retrogres-
communication: sion actually exists. I'll make an issue of it in my
next "THE LEARNING CURVE" column that I am
“From: Jacqueline Kolakowski currently composing.
<JKolakowski@ADESTAGROUP.COM> This is even worse than what I experi-
To: lkreyer@aol.com enced at an 1991 IEEE meeting in Washington that
Sent: Fri, 05 Aug 2005 11:12:48 -0500 I sat in on where a gang of representatives from
Subject: Re: Your Opinion two major instrument manufacturers tried to throw
out all of the International pulse standardization
Actually Larry--that is the definition from ISO- work we on the IEEE and IEC Pulse Working
9000. What is "required" by the ISO is that you Groups had done over the twenty-five previous
use their definitions. This is a good point and one years. They were demanding that they be allowed
might one to write ISO about their definitions. to re-establish all of the so-called "intuitive" gar-
Per ISO, the definition of calibration is bage words we had gotten rid of in the US and In-
as follows: ternational standards.
Thanks for asking my opinion. You have
"Adjusting a measuring instrument to make it made my day! People generally are not much inter-
accurate. The set of operations which establish, ested in what I have to say these days. It seems to
under specified conditions, the relationship of many people today that I represent a Paleolithic
values indicated by a measuring instrument or age of Metrology of sometime before the invention
measuring system and the corresponding values of the Egyptian cubic — Phil”
of a quantity realized by a referenced stanard."
So Readers, that is what has been keeping me oc-
I don’t know who Ms. Kolagowski is, but she must cupied for the past couple of days—now, is there
be important in the Los Alamos structure for Larry anyone out there reading this column who still be-
to have answered her thusly: lieves that a measuring device should only to be
calibrated AFTER it has been first repaired and/or
“Jackie: Wow! I can't believe this! I'll forward adjusted? I hope not, but if someone such does ex-
your message to the greatest living expert in Me- ist, please contact me—I am always ready for a
trology, Phil Painchaud for a reaction. It will be good argument.
explosive! [NOTE: I realize that not everybody,
including myself, shares Larry’s opinion of my As Larry aptly pointed out, unless you calibrate
personal expertise!] “As Received” you lose any possibility of main-
The ADESTA [re Local organization] defini- taining statistical control of the device’s accuracy
tion is wrong, wrong, wrong! One does not adjust parameters and drifts. If the device is found to be
a measurement instrument to make it accurate! outside specification limits, then and only then ad-
Doing so moves an instrument which was in a just and/or repair. Even if a parameter is at, or just
state of statistical control to a state which is out of inside of the specification limits, DO NOT AD-
statistical control. This is what Deming refers to (Continued on page 21)
Virginia Beach Campus Scholarships @ TCC
SCHOLARSHIP
NATIONAL INSTRUMENTS / CHRIS GRACHANEN METROLOGY SCHOLARSHIP
DESCRIPTION
Established in January 2005 by National Instruments Company. This scholarships goal is to attract stu-
dents into curricula that will prepare them to enter the metrology field in order to alleviate a shortage of
trained Metrologists.
CRITERIA
• Must be or must have been a TCC student in good standing during the year immediately preceding the
award.
• Must be specializing in either mechanical or electronic metrology.
• Must have a cumulative grade point average at TCC of at least 2.500.
• Must have completed at least 32 credits toward the AAS degree with a specialization in Mechanical or
Electronic Metrology.
• Must submit a typed original essay describing his/her reasons for studying metrology and the antici-
pated benefits of the metrology curriculum. Optional additional topics include past experience in metrol-
ogy, future and present career plans in metrology, and the importance of measurement expertise in in-
dustry. The essay should be not less than one nor more than two 8.5 x 11 inch sheets, double spaced,
using 12 pitch Times New Roman or similar font. The essay is to be submitted to the Dean of Engineer-
ing and Industrial Technology at the Virginia Beach Campus after announcement, typically in the Fall
semester, and prior to the middle of the following semester. The scholarship will typically be awarded in
February.
• May be required by the scholarship committee to be interviewed for selection from among finalists.
The scholarship committee determines by consensus whether or not to hold interviews.
• Award Amount: Selected recipients will receive an award of $1,000.00 to either be applied toward fu-
ture courses taken toward the AAS degree or as reimbursement for courses completed that lead to the
metrology specialization.
• The recipient must send an acknowledgment letter to National Instruments and another letter to Mr.
Chris Grachanen through the Development Office at the time of award. Original letters should be sent to
Tidewater Community College , PO Box 3575 , Norfolk , VA 23514-9887 . The Development Office
will distribute the letters.
http://www.tcc.edu/students/admissions/scholarships/vabeach.htm
(Continued from page 19) he caused to be wasted there, I could have used to
JUST! If adjustment or repair proves necessary build up the rest of the lab”.
because of this “As Received” calibration, then do
a second total calibration after the repair or adjust-My friend left that employer shortly after my visit.
ment is completed and before releasing the device He went to a new startup company, and there laid
to the user. In this manner, you establish a new sta- the foundations for what eventually became one of
tistical base. Naturally, if the device is received the premier metrology organizations in the nation.
completely defunct or totally nonfunctional, it will The assistant? Well, he hung around long enough
be impossible to perform an “As Received” cali- to become the president of one of the metrology
bration, you must forego the “As Received” cali- professional societies—then he just disappeared.
bration and repair it first. Nobody that I know of has heard from him in the
last forty years. His laboratory? Eventually the en-
To leave you in a lighter mood, I must tell you one tire operation was shut down and the work con-
of my “horror tales” concerning calibration. As tracted out.
unbelievable as it may seem, this is not fiction—it
really happened. Many years ago, I was visiting a With that bit of humor(?) I’ll sign off. If you wish a
“rival” calibration lab (that is one in the same cor- conversation concerning Metrology or Calibration,
poration as mine, but in a totally different division or anything for that matter, I am always available.
and location). I knew the manager fairly well and
respected his competence. He introduced me to his Phil Painchaud
assistant, an older gentleman who claimed over 50 1110 West Dorothy Drive
years experience in the calibration and repair of Brea, CA. 92821-2017
defection type meters. He had set up a separate Phone: 714-529-6604
laboratory for the calibration and maintenance of FAX: 714-529-1109
multimeters (The parent organization had several E-Mail:
hundred type Simpson 260 Multimeters. Remem- painchaud4@cs.com or olepappy@juno.com
ber them?). There he showed me eighteen specially
designed benches lined up, with eighteen entry-
level young ladies he had personally trained to DeWAYNE B. SHARP
“calibrate” multimeters. They had been trained,
when calibrating multimeters, to first totally disas- Many of you who have been with the Measurement
semble the devices and to bridge each and every Quality Division for any length of time will re-
internal resistor to determine if they were within member DeWayne Sharp, the former Editor-in-
tolerance. They were then, after testing all of the Chief of THE STANDARD. DeWayne was more
other non-resistive components, re-assemble the than just the Editor, he was the FOUNDING EDI-
devices and to check them out on at least ten points TOR, in other words, he was the CREATOR of
on every scale of every range against a calibration this Journal. He and I have been close personal
device (If I remember correctly these were the clas- friends for forty-two years, each of us a frequent
sic RFL-829 Meter Calibrators). And then the ad- visitor at each other’s homes while our wives were
justment screw, normal on most deflection meters, alive. In fact, he gave the principal eulogies at the
was to be sealed. Incidentally, no values were ever funerals of both of my wives. He is the one who
recorded. coerced me into writing the LEARNING CURVE
column, the forty-second of which appears in this
When I got free of the assistant and got back to my issue.
friend the manager, I asked him, “ What in blazes
is going on here? You know better than this!”. My Geographic separation had reduced the frequency
friend’s reply was, “Yes, I know, but he went of our visits during recent years; I had heard that
around me direct to top management. Somebody his family had moved him from Washington State
up there was impressed with his white hair and to Santa Barbara, California, and that he was in
years of experience and overruled me. The money (Continued on page 22)

declining health. So on last Saturday, August 13,
2005, my daughter, Dr. Denise Michelle and I de-
cided that we should take a daylong trip and drive
up to visit him.
To say the least, I was shocked by the degree of

decline that I found—this is no reflection on the
ability and quality of his caretakers, they are superb
—it is the natural decline that many of us that man-
age to survive must surely face. The human body
just naturally wears out in time. The human mind is
something else again. It needs stimulation by expo-
sure to what it is familiar.
After an hour and a half of Metrology talk and an

exchange of friendly barbs, the repostè was almost
to the level of twenty years ago.
I feel that it would be a great boon if some of you

could take the time to write a letter to DeWayne
and in it discuss Metrological matters; or ask his
opinion on some matter; or talk about ASQ or
QMD news; or something of the sort. I could give
him just the stimulation he needs. His address:
DeWayne B. Sharp, P.E.

7190Davenport Road, Apt 103
Goleta, CA 93117-2944
(continued from page 3)
I am enclosing a photo my daughter took after we
Why is this important?
had been talking for about an hour. At an hour and
a half, he was exhausted and we had to leave.
Change is happening in ASQ, as in all other
places. In the past couple of years we have seen
Phil Painchaud
the new Living Community marketing model, the
new membership model, and major changes in the
Society bylaws and at the Director level. In the
Sections we have seen a shift in operating structure
from a bylaws-based system to an operating agree-
ment that gives the Sections more freedom in their
operations. A similar change is in the works for the
Divisions. We need to be prepared and able to
manage this change, and use our strengths as an
organization to take advantage of opportunities and
overcome weaknesses and threats.
(By the way, information on the ASQ strategic

plan is at http://www.asq.org/strategy/ – it took me
a while to find it!)
DeWayne B. Sharp
MEASUREMENT QUALITY DIVISION OFFICERS AND COMMITTEE CHAIRS

Chair, Examining Chair Immediate Past Chair / Nominating Chair
Graeme C. Payne Joe Simmons Scholarship MQD Representative
GK Systems, Inc. Program Chair
4440 Weston Drive SW, Suite B Dilip A. Shah
Lilburn, GA 30047 USA E = mc3 Solutions
Voice: (770) 931-4004 / Fax (866) 887-9344 197 Great Oaks Trail #130
E-mail: Graeme@gksystems.biz Wadsworth, Ohio 44281-8215
Voice (330) 328-4400 / Fax (330) 336-3974
E-mail: emc3solu@aol.com, dashah@aol.com
Chair-Elect, Publication Chair, Newsletter Edi-
tor/Publisher, Share Point Administrator
Jay L. Bucher Joe Simmons Scholarship
Bucherview Metrology Services Norm Belecki
6700 Royal View Dr. 7413 Mill Run Dr
De Forest, WI 53532-2775 Derwood, MD 20855-1156
Voice (608) 277-2522 / Fax (608) 846-4269 Voice (301) 869-4520
E-mail: jay.bucher@promega.com, E-mail: n.belecki@ieee.org
yokota-69@charter.net
Historian
Secretary, Certification Chair, Website Keela Sniadach
Manager, NCSL International Representative Promega Corp.
Christopher L. Grachanen 5445 East Cheryl Parkway
Manager, Houston Metrology Group Madison, WI 53711
Hewlett-Packard Voice (608) 298-4681 / Fax (608) 277-2516
P. O. Box 692000 MS070110 E-mail: keela.sniadach@promega.com
Houston, TX 77269-2000
Voice (281) 518-8486 / Fax (281) 518-7275
E-mail: Chris.Grachanen@hp.com ASQ Division Administrator
Ms. Karen Prosser
Voice (800) 248-1946, x7471
Treasurer E-mail: Kprosser@asq.org
Karl Wigdal
Promega Corp.
5445 East Cheryl Parkway
Madison, WI 53711
Voice (608) 277-2633 / Fax (608) 277-2516 Volunteers aren't paid...
E-mail: karl.wigdal@promega.com Not because they're worthless,
but because they're priceless
Standards Committee Representative
Please consider volunteering with MQD. If anyone
Bill McCullough
has questions or needs more information, contact
McCullough Consulting
any officer or committee chair.
1936 June Cr
Carson City, NV 89706
Thank You!
Voice: (775) 883-3042 Fax: (775) 883-3042
Cell: (775) 220-6424
E-mail: billmccullough@gbis.com
ASQ MEASUREMENT QUALITY DIVISION REGIONAL COUNCILORS
Regional Councilors represent the Division to members and Sections in their

geographic areas. Regional Councilors are appointed for renewable two-year
terms, and are advisory members of the Division leadership team.
Region 1 (CT, MA, ME, NH, RI, VT) Region 9 (IN, KY, OH)
Volunteer Opportunity! Volunteer Opportunity!
Region 2 (NJ, NY, PA) Region 10 (OH, MI)
Region 3 (CT, NJ, NY) Region 11 (NC, SC, TN, VA)
Mr. Eduardo M. Heidelberg Volunteer Opportunity!
Pfizer
Parlin, NJ 08859 Region 12 (IL, MN, ND, SD, WI)
E-mail: eheidelb@yahoo.com
Dr. Donald S. Ermer
Region 4 (Canada) ASQ Fellow; Eugene L. Grant Medal
(2001)
Mr. Alexander T. C. Lau University of Wisconsin—Madison
ExxonMobil Madison, WI 53706
Whitby, ON L1R 1R1 E-mail: Ermer@engr.wisc.edu
E-mail: alex.t.lau@exxonmobil.com
Region 13 (CO, IA, KS, MO, NE, SD, WY)
Region 5 (DC, DE, MD, PA, VA)
Volunteer Opportunity!
Mr. Richard A. Litts
Litts Quality Technologies Region 14 (AR, LA, NM, OK, TX, part of
Downington, PA 19335 Mexico)
E-mail: info@littsquality.com Mr. R. Keith Bennett
TRANSCAT
Region 6 (AK, CA, HI, ID, MT, OR, UT, WA, Kingwood, TX 77339
WY) E-mail: kbennett@transcat.com
Volunteer Opportunity!
Region 15 (AL, FL, GA, LA, MS, Puerto Rico)
Region 7 (AZ, CA, NV, part of Mexico) Mr. E. Bryan Miller
Mr. Randy D. Farmer ASQ Fellow
Metrology Solutions Bryan Miller Consulting
Chula Vista, CA 91913 Florence, AL 35633
E-mail: farmerrd2@cox.net E-mail: milleb@mindspring.com
Region 8 (OH, PA) Region 25 (all other countries)

Measurement Quality Division
Inspection Division
Joint Conference
September 21-23, 2005
Hosted by:
NSWC Corona
2300 Fifth Street
Norco, CA 92860
Registration and Continental Breakfast Starts at 7:30 am
Conference : 9:00 am to 4:00 pm
Please join us for this informative and educational conference.
All conference attendees receive the full conference proceedings on CD.
2005 MQD/ID Conference Committee:

Mr. Duane Allen, NSWC Corona – ASQ Measurement Quality Division (NSWC Liaison)
Ms. Mollie Brown , Lilly Technological Center – ASQ Inspection Division
Ms. Jenny Persful, Sabin Corporation – ASQ Inspection Division
Measurement Quality Division

Inspection Division
c/o 197 Great Oaks Trail #130
Wadsworth, Ohio 44281-8215
http://www.asq.org/inspect
http://www.asq.org/measure
Conference Location:
NSWC Corona
2300 Fifth Street
Norco, CA 92860
Nearby Airports:
There are three major airports serving the greater LA area: Los Angeles International (LAX), John Wayne Airport (SNA)
in Orange County, and Ontario International Airport (ONT) in Ontario. The Ontario International Airport is the rec-
ommended destination since it is the closest to NSWC Corona Division and avoids hectic traffic at LAX.
Estimated drive time for each airport is given below. Maps for each airport are obtainable on the internet at various web-
sites.
• Ontario International Airport (20 min)
• John Wayne/ Orange County Airport (45 min)
• Los Angeles International Airport (90 min)
CORONA AREA HOTELS ONTARIO AREA HOTELS

Ayres Suites - Corona East (Designated Conference Hotel) Ayres Suites at the Ontario Mills Mall
2260 Griffin Way 4390 East Mills Circle
Corona, CA Ontario, CA 91764
(951) 734-2140 (909) 481-0703
www.ayreshotels.com/coronaeast/ www.ayreshotels.com/ontariomills/
Ayres Suites - Corona West Residence Inn by Marriott

1900 Frontage Road 2025 Convention Center Way
Corona, CA Ontario, CA 91764
(951) 738-9113 (909) 937-6788
www.ayreshotels.com/coronawest/ www.marriott.com
Residence Inn by Marriott Hilton - Ontario Airport

2025 Montecito Dr. 700 North Haven Ave
Corona, CA 92879 Ontario, CA 91764
(951) 371-0107 (909) 980-0400
www.marriott.com www.hilton.com
RIVERSIDE AREA HOTELS

The Historic Mission Inn
3649 Mission Inn
Riverside, CA 92501
(800) 843-7755
www.missioninn.com
2005 MQD/ID Conference Committee
Mr. Duane Allen, NSWC Corona – ASQ Measurement Quality Division (NSWC Liaison)
Ms. Mollie Brown, Lilly Technological Center – ASQ Inspection Division
Ms. Jenny Persful, Sabin Corporation – ASQ Inspection Division
Mr. Dilip A. Shah, E = mc3 Solutions – ASQ Measurement Quality Division
Thursday, September 22, 2005
Time Program
7:30 - 8:30 Registration, Breakfast
8:30 - 9:00 Welcome, Opening Remarks
9:00 - 9:45 Insuring the Quality of your Measurement Data
Robert M. Graham, Sandia National Laboratories
Millions of measurements are taken every day, in all types of operations. But how do you know that those measurements are
valid? This talk will present four questions you should ask yourself; the answers will tell you where to concentrate your re-
sources to insure that your measurements will have the necessary level of quality.
9:45:10:00 Coffee Break, Exhibit Viewing
10:00-10:45 Understanding Test Uncertainty Ratio Helps Improve Calibration Service
Keith Bennett, Transcat Corporation
Test and measurement equipment (T&ME) must be periodically calibrated to ensure it's operating within its specified parame-
ters. Of course, the uncertainty of the system used to calibrate the equipment shouldn't add appreciable error to this process. As
TUR’s decrease the confidence of the UUT being in tolerance also decreases.
10:45-11:30 Practical Example of Mass Calibration and determining Measurement Uncertainty
Emil Hazarian, NSWC, Corona.
This presentation provides a practical example of mass calibration and determination of measurement Uncertainties associated
with the calibration.
11:30 1:00 Lunch and Award Presentations
1:00 - 3:00 Measurement Science and Technology Laboratory TOUR (Pre-register for tour before September 10. Certain
restrictions apply) U.S. Citizens only. See Tour registration Form
3:00-3:15 Coffee Break, Exhibit Viewing

3:15 - 4:00 USP 41 Panel Discussion
Mark Ruefenacht, Heusser Neweigh
The Pharmacopeial Forum—the U.S. Pharmacopeia’s (USP), Rockville, Md., journal for the development and revision of its
official standards—recently published recommended changes to the USP, Chapter 41, Balances and Weights. Four significant
changes have been proposed to USP 41 for the evaluation and use of weighing instruments (scales and balances) used in the
pharmaceutical environment.
4:00-4:15 Wrap up for the day

Friday, September 23, 2005
Time Program
7:30 - 8:30 Registration, Breakfast
8:30 - 9:15 Quality, Culture and Social Responsibility Approaches
Navin S. Dedhia, (Retired: Hitachi Global Storage Technologies, Inc.)
Many companies and organizations strive to be quality conscience, culture sensitive and socially responsible. Poll shows that
84% of consumers agree that it is important to buy from an organization with a high degree of social responsibility. By some
measures, modern-day consumers appear to be more concerned about social and environmental issues than ever before. Many
business leaders have moved beyond the basic need to justify the incorporation of greater corporate social responsibility (CSR)
into the way they manage their enterprise. Statistics prove that CSR profiling increases sales, customer dedication and brand
recognition. Whatever dollar value is invested in it, ten-fold return is obtained. CSR is the future role of business. Well estab-
lished culture and social responsibility give birth to the quality product. Quality, culture and social responsibility have the same
relation as the quality, cost and delivery. Quality, culture and social responsibility are interrelated.
9:15-10:00 Process Control for Personal Health: Using The HOPE Model.
Dr. E.F. “Bud” Gookins, Strategic Quality Consulting
The Process Control Analysis is a widely used tool for analyzing variation in manufacturing processes. Once a manufacturing
process is deemed stable and the process functions have been "frozen" the monitoring and maintaining criteria become an essen-
tial process applicator. This paper walks us through the "How to" of a typical process control analysis by using our personal
health factors and applying the "HOPE Model", a paradigm for losing weight and maintaining good health.

(1.5 Recertification Units are granted for conference attendance)
Friday, September 23, 2005
Time Program
10:15-11:00 Lean Sigma: Application for Fleet Management Services

John Vandenbemden, VP Quality Assurance and Process Development, First Vehicle Services
Six Sigma methodologies have only begun to be applied to such areas as Fleet Management Services. Combining aspects of
Lean manufacturing and ISO9000: 2000 allows this industry to utilize these techniques and increase profitability of the business.
The implementation of Quality Management Systems and Six Sigma is new approaches to this industry. The small independent
job shop approach is being replaced with systematic repeatable information driven system focused on customer service. This
approach provides new business opportunities in both the private and public markets.
11:00-11:45 Topic: To be announced
Willy Zech
To be announced: Check website for updated brochure. (http://www.asq.org/inspect or http://www.asq.org/measure)
11:45-12:45 Lunch and Award Presentations
1:00-1:45 Recent Measurement Quality Division Initiatives
Graeme Payne, Chair-MQD/Dilip A. Shah, Past Chair-MQD
The American Society for Quality‘s Measurement Quality Division has taken an active role on various metrology related activi-
ties since 1999. This presentation summarizes the accomplishments of the Measurement Quality Division and provides a general
report. Topics include the ASQ’s certified Calibration Technician Exam, the Metrology Handbook and the Joint MQD/NCSLI
Metrology job description initiative.
1:45-2:30 Changes to ISO 17025 standard: 2005 revision
Dilip A. Shah, Past Chair, Measurement Quality Division, E = mc3 Solutions
The 2005 revision of ISO 17025 standard was released on May 15, 2005. This presentation highlights the changes and how it
can affect your laboratory.
2:45-3:45 Closing Remarks, Raffle Drawing
HAVE A SAFE TRIP BACK HOME!
Measurement Science and Technology Laboratory Tour Registration

(Thursday, September 22, 2005 (1:00—3:00 PM)
Full Name: ______________________________________________________________
Job Title: _______________________________________________________________
Organization/Company: ___________________________________________________
Are you a representative of a Foreign Interest? _____ YES _____ NO
If yes, state your affiliation: _______________________________________________________
Are you a US Citizen? _____ YES _____ NO (The tour is open to US citizens only)
Phone Number: _________________________________
I certify that the above statements are true.
Signature: _______________________________________ Date: _________________
During the tour, cell phones must be turned off. NO photo capable cell phones allowed. No recording devices
allowed. NO cameras allowed (We advise leaving the phone/camera in the car or the hotel).
All tour participants must have a valid government issued photo ID. (e.g. Driver’s License, passport)
This tour registration MUST accompany conference registration and reach us before September 10, 2005. Absolutely NO
exceptions! Late registrations for the tour will not be allowed.
Tutorial Workshop on September 21, 2005 (9:00 AM—1:00 PM) - Choose one
Calibration & Use of Weighing Devices in an Analytical

Environment Workshop
Weigh processes are a significant part of many manufacturing and analytical processes. This workshop will present an overview
of the calibration and use of weighing devices in the analytical environment. It will focus on the use of weighing techniques, cor-
rect procedures, eliminating and minimizing sources of errors, and compliance with weighing requirements of the USP and ASTM.
Additionally, the workshop will present basic concepts and methods for calculating and evaluating the uncertainty of balance and
scale calibrations. This approach is based on the content of NIST IR6919, Recommended Guide for Determining and Reporting
Uncertainties for Balances and Scales.
Proposed changes to USP 41 and current status of the changes will be discussed. Presentation handouts and NIST IR6919 will be
provided to all participants.
(0.5 Re-certification Units Granted)
Workshop Leader: Mark Ruefenacht, HEUSSER NEWEIGH
Breakfast, Lunch and refreshments are included in the workshop registration.
Tutorial Workshop on September 21, 2005 (9:00 AM—4:00 PM) - Choose one
Geometric Dimensioning & Tolerancing Workshop

The basics of GD&T will be reviewed. Included will be some hands on examples of measuring of part features using the applica-
tion of GD&T principals. Starting with attendee's basic print reading knowledge, the tutorial will cover the symbols, terminology
and rules of Geometric Dimensioning & Tolerancing as based on the current version of the standard ASME Y14.5M-1994.
Areas covered will include the basics of datums, material condition symbols, form, profile, orientation, run out, and location toler-
ances. Also included is a review of bonus tolerancing and a comparison between conventional tolerancing and positional toleranc-
ing. Composite positional tolerancing will be reviewed including use of the two single segment feature control frames.
In addition, the use of GD&T with gages will be reviewed including the concepts of a MMC hole in relation to another MMC hole
and a MMC hole in relation to a RFS hole.
This tutorial is designed for inspectors, quality engineers, quality managers, machinists, supervisors, manufacturing engineers and
others interested in greater understanding of engineering drawings with GD&T specifications.
The tutorial is presented from the perspective of an Inspector. Attendees should have an understanding of conventional engineer-
ing drawings.
(1.0 Re-certification Units Granted)
Learning objectives:
After attending, participants will be able to
Identify Datums and their use
Understand the relationship of size dimensions to the form of the part.
Interpret feature control frames
Compute MMC & LMC values
Compute positional tolerance zones including use of bonus tolerancing.
Design simple MMC gages under GD&T control
Interpret the Five General Rules of GD&T
Inspect to composite positional tolerancing requirements
Workshop Leader: Gregory S. Gay, ASQ Fellow - ASQ Certified CMI, CQT, CQA, CQE
Breakfast, Lunch and refreshments are included in the workshop registration.
Tutorial Workshops
In addition to the conference program, 2 tutorial workshops are planned on September 21, 2005:
Calibration & Use of Weighing Devices in an Analytical Environment Workshop
Geometric Dimensioning & Tolerancing Workshop
Workshop registration begins at 8:00 a.m. Complimentary Breakfast, coffee breaks and lunch is provided.
Full-day Workshop starts at 9:00 a.m. and ends at 4:00 p.m.
Half-day Workshop starts at 9:00 a.m. and ends at 1:00 p.m.
Name: ___________________________________________ Phone ( ) __________________________
Company: ________________________________________ Fax ( ) ___________________________
Address: ______________________________________________ E-Mail__________________________

(required for confirmation)
Please photocopy for additional attendees or send additional attendee names on a separate piece of paper.
Mail or Fax this form to:
ASQ Member? Y / N : Membership Number: __________________________
DIVISION MEMBER? Measurement Quality ________ Inspection ________

Measurement Quality/
Inspection Division
NSWC Employees check here: ______ Conference
c/o E= mc3 Solutions
U.S. Citizen? Yes ________ No ________ Other: ___________________________________
197 Great Oaks Trail #130
(1.5 Recertification Units are granted for conference attendance)
Conference Admission includes breakfast, coffee breaks and lunch. Wadsworth, OH
44281-8215
ASQ
Qty. Description ASQ Member Non Member Amount Phone: (330)--328-4400
SEPTEMBER 21, 2005:G D & T Workshop (8 Fax: (330)- 336-3974
hours) $ 225.00 $ 275.00
SEPTEMBER 21, 2005: Calibration & Use of E-Mail: emc3solu@aol.com
Weighing Devices in an Analytical
Environment Workshop (4 hours) $ 125.00 $ 150.00
Confirmations will be sent
Deduct $25.00 from Workshop for early via e-mail on September 12,
registration before Sep. 10, 2005 $ (25.00) $ (25.00)
2005
Conference (September 22-23, 2005) $ 200.00 $ 225.00
EXHIBITORS:
Early Registration Discount
(Before Sep. 10, 2005) $ 175.00 $ 200.00
Exhibit displays shall be set up in
the conference hall perimeter .
Exhibit Table: $ 200.00/table $ 200.00 $ 200.00
The cost to set up an exhibit
Note: Workshops run concurrently. Choose one only Total display table is $200.00.
Note: Registrations must be received by September 10, 2005 to qualify for early registration discount If you would like to set up a
Method of Payment: display, please call or e-mail:
Check or money order # ___________________ We regret that we cannot accept a Purchase Order. Dilip Shah -
Phone: (330)--328-4400
Credit card: VISA _____ MASTERCARD _______AMEX________ Authorized Amount: $ __________
E-Mail: emc3solu@aol.com
Card Number: ______________________________________________ Exp. Date: __________________
Authorized Signature: _________________________________(Required for credit card Authorization)

Registrations will not be processed without authorized signature.
Make checks payable to: Measurement Quality Division. Credit Cards will be processed by E = mc3 Solutions and
reflected so on your credit card statement. All cancellations after September 12, 2005 are subject to a $75 cancella-
tion fee . However, no shows and cancellations received within 5 working days prior to the conference will be charged the
full amount. Substitutions/alternates are permitted without any extra cost. Audio/videotaping not allowed.
NIST Seminars
Monday & Tuesday $695
Tutorial Workshops
Wednesday $465
Measurement Science Conference

Thursday & Friday $595

Thursday Only $495

Friday Only $495
Reset Form
Continue w ith Registration
http://2006.msc-conf.com/2006/registration/index1.cfm

MQD Installs New Officers!: C C T U

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Vol. 19, No.

CHAIR’S COLUMN In my view, we are not doing as well in tactical and

Letters to the Editor

Thanks to Tony for keeping us informed and

(Continued from page 4) here’s an example. What if me pressure was

Now for me second thoughts. I’ve noticed that ba-

Now for me third degree. How many of you have

ASQ ID/MQD September 22nd ~ 23rd, 2005 Corona, CA www.asq.org/measure

NCSLI August 6th ~ August 10th, 2006 Nashville, TN 303-440-3339 www.ncsli.org

CCT UPDATE Note: Chris is signed up on the Standard Occupa-

Current CCT program stats are:

MQD officers have approved the creation of a

METROLOGY JOB DESCRIPTION

Considerations in Determining duce quantitative measurements that are accurate

Traditional Criteria Often, measurement applications that use both a

Traditional criteria used to determine IM&TE cali-

(Continued from page 9) grounding (floating ground potential problems of-

Scenarios that border on the "gray areas” of tradi-

MQD PHONE CONFERENCE

NIST Measurement System initiative, participation, and funding:

Joint MQD/Inspection Division Conference:

NCSLI conference in August, 2005:

Reviewing and planning for the 2005/2006 budget:

(Continued from page 12)

Jay L. Bucher, ASQ CCT

(Continued on page 14)

(Continued from page 13)

MQD Meeting Minutes

ATTENDEES VIA PHONE:

(Continued on page 15)

(Continued from page 14)

(Continued from page 15)

Photos from NCSL International’s 2005

Our sincere appreciation and thanks to

Dilip Shah was one of several MQD members

(Continued from page 7)

Max J. Unis Award

(Continued from page 11) as "tampering." I have many years of experience

Virginia Beach Campus Scholarships @ TCC

NATIONAL INSTRUMENTS / CHRIS GRACHANEN METROLOGY SCHOLARSHIP

• Must be specializing in either mechanical or electronic metrology.

• Must have a cumulative grade point average at TCC of at least 2.500.

(Continued from page 21)

To say the least, I was shocked by the degree of

After an hour and a half of Metrology talk and an

I feel that it would be a great boon if some of you

DeWayne B. Sharp, P.E.

(By the way, information on the ASQ strategic

MEASUREMENT QUALITY DIVISION OFFICERS AND COMMITTEE CHAIRS

ASQ MEASUREMENT QUALITY DIVISION REGIONAL COUNCILORS

Regional Councilors represent the Division to members and Sections in their

Region 8 (OH, PA) Region 25 (all other countries)

2005 MQD/ID Conference Committee:

Measurement Quality Division

CORONA AREA HOTELS ONTARIO AREA HOTELS

Ayres Suites - Corona West Residence Inn by Marriott

Residence Inn by Marriott Hilton - Ontario Airport

RIVERSIDE AREA HOTELS

2005 MQD/ID Conference Committee

3:00-3:15 Coffee Break, Exhibit Viewing

4:00-4:15 Wrap up for the day

10:00-10:15 Coffee Break, Exhibit Viewing

10:15-11:00 Lean Sigma: Application for Fleet Management Services

Are you a representative of a Foreign Interest? _ YES _ NO

Signature: _______________________ Date: _

Name: _________________ Phone ( )

Company: ______________ Fax ( ) _

Address: ____________________ E-Mail

DIVISION MEMBER? Measurement Quality Inspection