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INTERFACES HRD Practices and Philosophy

presents articles focusing on


managerial applications of of Management in Indian
management practices,
theories, and concepts
Organizations
Anil Kumar Singh

Executive The managerial philosophy of a company is generally based upon the top management’s
assumptions about people working in the organization. It reflects the attitude of the top manage-
Summary ment towards the human resources of an organization. Managerial philosophies of companies are
embedded in the society. McGregor (1960) has labelled these managerial philosophies as ‘Theory
X and Theory Y.’
This paper is an attempt to identify the relationship between human resource (HR) practices and
the philosophy of management of the Indian business organizations. For this, the different variables
of HR practices were studied and the management’s philosophy was identified by measuring beliefs
of top management about employees in the organizations. The sample for the study consisted of
95 respondents from two private sector organizations and 119 respondents from two public sector
organizations.
The findings of the study indicate that the variables of HR practices (planning, recruitment, and
selection) were highly but negatively related to the philosophy of management in the private sector
organizations. This meant that the Indian organizations were practising traditional philosophy of
management in such organizations. The prevalence of traditional managerial philosophy focusing
on managerial control has always dominated the managerial community in the sense that it is more
prevalent and is more ‘tightly’ linked to managerial practice. As new managerial ideologies evolved,
the older ones “never disappeared; instead, images and practices central to each were gradually
institutionalized” (Barley and Kunda, 1992).
The philosophy of management showed a blurred picture in the public sector organizations.
Though the top management’s views and balance sheet emphasized the belief of the organization
towards Theory Y, the analysed responses proved that management philosophy was not clear to
managers working in these organizations.
In fact, the Indian public sector organizations started as welfare organizations. However, the
impact of market economy has led to a competitive environment. Though the public sector
organizations have started realizing the impact of competition, it is difficult for them to understand
when they lost their focus on the managerial philosophy.
The following key issues emerged from the study:
¾ Organizations will have to design managerial philosophy which is sensitive to human
existence.
¾ The managerial philosophy in the organization has an impact on the organizations of the
future.
¾ HR concepts that get packaged along with modern managerial philosophy are likely to
revolutionize the workplace.
KEY WORDS
¾ The bottom line is that people want to be cared for and respected.
Human Resource On their part, organizations want commitment and integrity. A successful combination of
Development committed people and a benevolent organization could well be the way for organizations in this
competitive environment in India.
Managerial Philosophy
Theory X Note : This paper is a part of a larger research project on HR practices in the public and private sector organizations
in India.
Theory Y

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T
he changes in the market scenario have necessi- tion, appraisal-reward process, and a favourable organi-
tated the Indian industry to look inward for the zational culture. As suggested by Spindler (1994), psy-
development of human resources (HR). If the chological contract creates emotions and attitudes which
Indian organizations are to develop and maintain their form and control behaviour. Sims (1994) felt that ba-
competitive edge, the potential value of the employees lanced psychological contract is necessary for a continu-
needs to be increased by enhancing and linking their ing, harmonious relationship between the employee and
skills and capabilities in tune with the contemporary the organization.
requirements of the market. Barney (1991) felt that firms The idea that individuals are capable of develop-
could develop strategic capability and, for attaining this, ment is founded on the conviction that people are
the strategic goal will be to create firms which are more important and their involvement is necessary for an
intelligent and flexible than their competitors. organization to be effective. This conviction is translated
The human resource management (HRM) function into practice through a variety of programmes that
has emerged as one of the most important areas of facilitate individual development and lead to better
organizational practice. It has not been developed in adjustment with the environment. Thus, human resources
isolation but rather in the context of industrial change are a company’s most valuable and strategic asset and
and economic development. The uniqueness of HR the focused involvement of the top management with
requires a totally different type of attention from man- institutionalized leadership down the hierarchy is a pre-
agement. The HR function has the characteristics that requisite to attract and retain people. The patterns of
provide the greatest challenge as well as the opportu- work relationships at work reflect the HR philosophy.
nity. A company’s HR is fragile, relationships are deli- The managers who are encouraged to follow the role
cate, contributions are unpredictable, and stability is model of their seniors perpetuate the philosophy and
uncertain. Youndt (2000) felt that since employees are practices of HR. In the process of organizational
free, within limits, to leave their firm, there is a signifi- socialization, they internalize the values and attitudes
cant risk of organizations incurring an intellectual capi- of their leaders. The entire process is thus institution-
tal loss unless individual knowledge is transferred, alized. Schein (1990) indicates that people identify with
shared, transformed, and institutionalized. The crucial the visionary leaders — how they behave and what they
inputs to an organization include, among others, its expect. Enterprise vision and mission will not become
human resources. People bring to their jobs diversity of a reality unless employees are involved and integrated
skills, needs, goals, and expectations. Barney (1991) with the company’s goals. HR provides the enabling
proposes that sustainable competitive advantage is work climate of the organization comprising of mana-
attained when the firm has a human resource pool that gerial values, attitudes, and styles.
cannot be imitated or substituted by its rivals. The With the ‘license system’ being replaced to a great
employees are socialized into the organization first by extent by the ‘market system,’ the new economic envi-
way of recruitment and then through continuous func- ronment is primarily marked by the freeing of shackles
tioning in the organization. According to Schuller (2000), for entrepreneurship and economic growth. The chal-
“skills, knowledge, and competencies are the key factors lenge of human resource development (HRD) practices
in determining whether the organizations and nations would be to create an environment of resilience which
will prosper.” can successfully accommodate and assimilate changes
The interface between the individual and the or- in systems, structures, technologies, methods, etc. The
ganization is critical to full utilization of human re- pressures of change are most likely to be felt by those
sources. The individual and the organization establish who have to lead and manage the change process in such
a ‘psychological contract.’ The individual member ex- a volatile economic environment. HRD would have the
pects to make contributions to the organization and ability to attract and retain people and is the key to
receives certain rewards in return. The organization manage this macro change—both in terms of pace and
provides certain rewards and expects in return certain rate. The change leaders would be confronted with the
contributions from the individual. This interface can be need to reorient culture, thinking, and paradigms. The
effectively handled with the help of HR planning, work challenge is for the change agents to get individuals who
analysis, career development, leadership, job motiva- would have a sense of belonging and commitment to the

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organization and who would welcome the impending comes like productivity, turnover, and market value
changes. Hamel and Prahalad (1991) contend that a firm (Becker and Gerhart, 1996; Becker et al., 1997).
would achieve competitive advantage if it can obtain In the US, there are two opposing models of HR:
and develop human resources which would enable it to the Harvard model (Beer et al., 1985) which stresses on
learn faster and apply its learning more effectively than the developmental aspects of HR and the Michigan model
its rivals. or the ‘matching model’ (Fombrun, Tichy and Devanna,
Managing in a turbulent environment is not easy 1984) emphasizing its utilitarian/instrumental functions
and managers are constantly looking for new concepts, in the achievement of managerial objectives. Arguments
tools, and techniques to help them cope with the demand made in related research are that a firm’s current and
of accelerating change. There are 25 leading manage- potential human resources are important considerations
ment tools and techniques and according to an annual in the development and execution of its strategic busi-
survey, the average company used 11.8 of these tools ness plan. This literature, although largely conceptual,
in 1993, 12.7 in 1994, and 13 in 1997 (Micklethwait and concludes that HRD practices can help create a source
Wooldridge,1996; Rigby, 1998). Unfortunately, mana- of sustained competitive advantage.
gers often find that the management tools that they The Harvard model is conceived as an analytical
adopt are not magic bullets. A study by Rigby (1998) framework which is premised on the view that if general
found that 77 per cent of the executives reported that managers develop a viewpoint of how they wish to see
these tools promised more than they delivered. This employees involved in and developed by the enterprise,
finding is consistent with other accounts of implemen- they would solve most of the problems of HR. Compared
tation failure across the range of managerial innovations to the matching model, this model is termed as the ‘soft
(e.g., reengineering, TQM) and technological innova- variant.’ It stresses on the human aspect of HR and is
tions (e.g., flexible manufacturing technologies, enter- more concerned with employer-employee relationship.
prise resource planning systems) where failure rates are It also highlights the interests of different stakeholders
above 50 per cent. The result is that managerial inno- in the organization,
vations become management fads which are tried and This model allows for multi-level analysis of these
then abandoned. These failures may be attributed to an outcomes. It can provide a useful basis for comparative
organization’s HR practices and the underlying philoso- analysis of HRM (Poole, 1990). Such an approach is
phy of management (Barley and Kunda, 1992). completely missing in the matching model. The main
criticism of this model is that it does not explain the
HRM DEBATE AND HR MODELS extensive relationship between strategic management
The debate about HRM could be regarded as an outcome and HRM (Guest, 1991).
of the current interest in corporate and business strategy. The Michigan model is based on the paradigms
Strategic management has assumed an overwhelming developed by Chandler (1962) and Galbraith and
significance among practitioners partly as a result of Nathanson (1978). It is argued that an organization’s
being heavily promoted in the management literature structure is an outcome of its strategy (Chandler, 1962).
(Peters, 1988; Peters and Waterman, 1982). Mintzberg This argument was extended by linking different per-
(1978) and Porter (1985) have also contributed to the sonnel functions such as career paths, rewards, and
populism of the concept of strategy in the HR lexicon. leadership styles to the organization’s mission (Galbraith
A number of researchers abroad (Ichniowski, Delaney and Nathanson, 1978).
and Lewin, 1989; Ichniowski, 1990; Huselid, 1993) and The matching model has been criticized as being too
in India related a comprehensive measure of HR prac- prescriptive by nature mainly due to the fact that its
tices to the firms’ financial performance (Rao, 1982; Rao assumptions are too unitarist (Boxall, 1992). It empha-
and Pereira, 1987; Business Today, 1996; Singh, 2000). The sizes a ‘tight fit’ between organizational strategy and HR
impact of HR practices on organizational level outcomes strategies and, while doing so, completely ignores the
such as productivity, turnover, performance, and prof- interest of employees and hence considers HR as a totally
itability was an important research issue in the early passive, reactive, and implementationist function. The
nineties. Most of the work was undertaken to study the model’s emphasis on tight fit makes the organization
relationship between HR practices and firm level out- inflexible and incapable of adapting to the required

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changes and hence is a ‘misfit’ in today’s dynamic its components or practices, its expected impact on the
business environment. The very idea of the model to organization, and its internal working and support
consider and use human resources like any other re- provided to it by the management (Pareek, 1997). In an
sources in an organization seems unpragmatic as it misses era of competitive market, implementation of HRD
the human aspect. practices without extensive empirical studies may turn
Despite many criticisms, the matching model pro- out to be disastrous for the Indian organizations.
vides a good framework to theory development in the
field of HRM. It also provides a promising schema to MANAGERIAL PHILOSOPHIES
look at the HR practices in universal and generic term. The managerial philosophy is based upon the top
It, however, ignores the cultural processes. management’s assumption about people working in the
The matching model and the Harvard analytical organization. Whether managers are aware of these
framework represent two very different emphases — the assumptions or not, they decide how to deal with their
former is closer to strategic management literature while superiors, peers, and subordinates. In the words of Schein
the latter to human relations tradition. (1970), the kinds of assumptions a manager makes about
Some aspects of the basic philosophy of ‘soft HRM’ the nature of people will determine his managerial
can be traced back to the writings of McGregor (1960) strategy and his concept of the psychological contract
who, as mentioned by Truss (1999), even used the ter- between the organization and the employee. Schein (1970)
minology ‘hard’ and ‘soft’ to characterize the forms of also felt that the tradition of philosophy of management
management control. McGregor’s Theory X describes underlies the doctrine of rational-economic man derived
the ‘control’ model of management (Walton, 1985) while originally from the philosophy of hedonism which ar-
Theory Y emphasizes the importance of integrating the gued that man calculates the actions that will maximize
needs of the organization and those of the individual his self-interest and behaves accordingly. The economic
— the principle of mutual trust again being expressed doctrine of Adam Smith which was built on this assump-
by Walton (1985). The soft model of HRM traces its roots tion led to the theory that relationships in the market-
to the Human Relations School. It involves “treating place between organizations and customers or buyers
employees as valued assets, a source of competitive should be left alone because the separate pursuits of self-
advantage through their commitment, adaptability, and interest would regulate market relationships. The ideas
high quality of skills, performance etc.” (Storey, 1992). of Adam Smith propounded in his Wealth of Nations have
HRM as a concept emerged in the mid-1980s with the served for about two hundred years as the basis of our
efforts of the writers of management of that decade capitalistic system.
including Pascale and Athos (1981) and Peters and The modern philosophy of management is based
Waterman (1982) who listed the attributes which they upon an optimistic view of the nature of men and women.
claimed as characterizing successful companies. The They are considered to be potentially creative, trustwor-
‘school of excellence’ writers may have exerted some thy, and cooperative. McGregor (1960) has labelled this
influence on management thinking about the need for managerial philosophy as ‘Theory Y.’ The traditional
strong culture and commitment (two features of HRM) managerial view that the average human being working
but, they were ‘right enough to be dangerously wrong’ in an organization has an inherent dislike for work,
(Guest, 1993). avoids responsibility, lacks ambition, and wants to be
It has, however, been observed that “even if the closely directed is termed ‘Theory X.’ Faced with this
rhetoric of HRM is soft, the reality is often hard with fundamental ‘fact,’ the only option open to management
the interests of the organization prevailing over those is to exercise close control and to coerce and threaten
of the individual” (Truss,1999). Gratton et al. (1999) people working in the organization in order to attain the
identified a combination of soft and hard HRM ap- organizational objective. A basic tenet of the traditional
proaches in the eight organizations studied. point of view is that the authority of the employer is
The Western countries, especially the US, have done supreme, is synonymous with power, and that authority
a lot of empirical studies in the area of HR practices. In comes from the top and is transmitted down through
India, on the other hand, no attempt has been made to the organization structure. Control is exercised through
systematically evaluate the extent of HRD function or command. The power and the right to make decisions

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must be centralized at the top. sumption about people in organizations largely reflected
‘Theory Y’ holds that all motives — economic, social, philosophical positions on the nature of man. On the one
egoistic — must be activated. The employee is highly hand, there is a genuine interest in human beings and,
motivated to work when he derives satisfaction from on the other, there are fears about the consequences of
doing it himself. Emphasis is placed upon activating the human growth and deep pessimism about human beings
higher needs such as responsibility, recognition, achieve- changing their behaviour.
ment, and innovation. People are taught to accept Tannenbaum and Davis (1969) do see a trend to-
responsibility and exercise self-control. The philosophy wards acceptance of ‘Theory Y’ as a philosophy of
of management reflects the attitude of the top manage- management. They assert that growing evidence sug-
ment towards the human resource of an organization. gests that humanistic values not only resonate with an
Argyris (1964), McGregor (1960), and others felt that increasing number of people but are also highly consist-
the jobs in modern industry are so specialized that they ent with the effective functioning of organizations built
neither permit the people working in the organization on the newer organic model.
to use their capacities nor enable them to see the rela- Hofstede (1987), who surveyed employees from 50
tionship between the job done by the human beings countries, suggests that American management theories
working in the organization and the overall organiza- are not universally applicable. He points out that
tional mission. In the self-actualizing man theory, the McGregor’s ‘Theory X’ and ‘Theory Y’ reflect the Ameri-
contract involves the exchange of opportunities to obtain can’s cultural emphasis on individualism and hence do
intrinsic rewards (satisfaction from accomplishment and not apply in South East Asia. According to him, people
the use of one’s own capacities) for high-quality per- in South East Asia behave as members of a family and/
formance and creativity. Herzberg, Mausuer and or group and those who do not are rejected by the society.
Snyderman (1959) found that the self-actualizing man Haire, Ghiselli and Porter (1966) found that the Indian
felt good about his job which invariably had to do with managers report the highest degree of fulfilment of
accomplishments and feeling of growth in job compe- security needs as compared to the managers in any other
tence. Pelz and Andrews (1962) confirmed the findings country; the lowest degree of fulfilment of esteem and
that productivity and creativity are strongly related to autonomy needs; and the second lowest fulfilment of
challenge, job accomplishment, and autonomy. self-actualization needs in comparison with managers
In summary, the assumptions underlying the con- from all the other 13 countries. This points to the fact
cept of self-actualizing man emphasize on higher order that people working in the Indian organizations are in
needs for autonomy, challenge, and self-actualization. the category of ‘Theory X.’
Such needs exist in all men and become active as lower The liberalization, privatization, and globalization
order security and social needs come to be satisfied. of the Indian economy has resulted in a competitive
Organizations and managements have both tended market economy. The need of the hour is to attract high
towards a simplified and generalized conceptualization level of initiative and innovation. Before recasting the
of man. Consequently, many decades of research has philosophies and practices, there is a need to understand
resulted in vastly complicated models of man and at- the philosophy of management of Indian organizations.
titude of the management towards the human resources The initial stimulus came from the realization that the
of the organization. Schein (1970) felt that man is a more paternalistic philosophy of management in the past gave
complex individual than the rational-economic, social or little momentum for growth in future. Managements had
self-actualizing man. Not only is he more complex within developed plans for growth but they have now realized
self, being possessed of many needs and potentials, but that they had not developed the attitudes and skills
is also likely to differ from others in the patterns of his within them to take initiatives, make decisions, and take
own complexity. It has always been difficult to gener- risks (Theory Y).
alize about man. While there is empirical evidence of relationship
The top management of an organization makes between the philosophy of management and organiza-
assumptions about the human resources. Managerial tional culture, in the Indian context, one finds little
effectiveness will depend on the degree to which these evidence of research on the relationship between the
assumptions fit empirical reality. Historically, the as- philosophy of management and HR practices. It is in this

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context that this paper examines the relationship be- Training and development: The items related to the set
tween HRD practices and the philosophy of manage- of activities designed to increase an individual’s skills,
ment. In other words, it explores the impact of HRD knowledge or change an individual’s attitudes to pre-
practices on the philosophy of management and, at the paring individuals to assume higher level or different
same time, maps the attitude of the management to- responsibilities.
wards employees working in the private and the public Performance evaluation: The items focused on measur-
sector organizations. ing and evaluating an employee’s past performance
against a standard of performance.
HRD PRACTICES AND MANAGEMENT Career management: The items related to the process of
PHILOSOPHY IN INDIA designing and implementing goals, plans, and strategies
The objectives of this study are to: to satisfy the organizational needs while allowing indi-
• examine the assumptions of the top management viduals to achieve their career goals.
about the people working in the organization Rewards: The items focused on repaying equitably for
• understand the social organization through HRD a service based on the quality of service.
belief and the philosophy of management in the Measure of Philosophy of Management
organization The management belief questionnaire examined the
• examine the nature of differences in the philosophy theory and beliefs of managers regarding the top man-
of management subscribed to by the organization agement’s philosophy on people working in the organ-
towards employees working in the public and the izations. Haire, Ghiselli, and Porter developed this
private sector questionnaire in 1966 and surveyed the attitudes of 3,000
• examine the nature of relationship between HRD managers in 14 different countries across the world. This
practices represented by planning, recruitment, se- questionnaire consisting of eight items is used in this
lection, performance evaluation, training and de- study to examine the philosophy of management to-
velopment, career management and rewards and wards people working in the organizations.
the philosophy of management in the private and The questionnaire probed four areas of manage-
the public sector organizations. ment belief system:
We hypothesize that HRD practices in terms of • belief in individual’s innate capacity for initiative,
planning, recruitment, selection, performance evalua- individual action, and leadership
tion, training and development, career management, • belief in the value of sharing information and ob-
and rewards are significantly related to the philosophy jectives
of management. • belief in participative management
Measures • belief that individual control should be by self-
control rather than control by supervisors.
Measure of Human Resource Development Practices
Characteristics of Organizations Studied
For the purpose of measuring HRD practices, the ques-
tionnaire developed by Gordon (1986) was used. The The sample consisted of 214 participants working in four
questionnaire was standardized and spilt half reliability different organizations — two belonging to the public
was calculated to be 0.81. It consisted of 69 items includ- sector and two belonging to the private sector (see Box
ing the following variables: for a profile of the organizations). There were 95 re-
Human resource planning: The items focused on the spondents from the private sector organizations (Organ-
process of analysing an organization’s human resource ization ‘A’ and Organization ‘C’: 54+41) and 119 from
needs and developing the activities necessary to satisfy the public sector organizations (Organization ‘B’ and
these needs under changing conditions. Organization ‘D’ = 68+51).
Recruitment: The items focused on identifying and All the organizations in the sample were either
attracting candidates for current and future jobs. listed in Group A of the Bombay Stock Exchange or
Selection: The items focused on obtaining employees contributed significantly to the development of the nation.
who are most likely to meet the desirable standards of At the time of selection, all the companies were profit-
performance. making organizations. The sample size consisted of

76 HRD PRACTICES AND PHILOSOPHY OF MANAGEMENT

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Box: A Profile of the Sample Organizations Table 1: Correlations between HRD Practices and the
Philosophy of Management for the Private Sector
• Set up primarily to meet the needs of the power sector in the
country, Organization ‘A’ had grown to become India’s leading
engineering company. It is among the top ten best employers Variables Philosophy of Management
in India and the only public sector organization in the top ten Planning -.23
list. Recruitment -.23
• Organization ‘B’ has global recognition and is ranked the ninth Selection -.23
highest in terms of total electric power generated and the Performance evaluation -.07
second most efficient among the top ten worldwide thermal
Training and development -.24*
power generating companies.
Career management -.11
• Organization ‘C’ is India’s largest private sector enterprise in
the area of electrical engineering. In 1985, the Managing Rewards - 27*
Director of Organization ‘C’ identified the need for a change No. of cases = 95.
in the mindset of employees and articulated new values for *1-tailed significance = -.01.
the organization such as concern for customers, people, and
cost. He also conducted an organization-wide communication Table 2: Correlations between HRD Practices and the
exercise for sharing a vision of renewal of the organization. Philosophy of Management for the Public Sector
The main message in the communication exercise was
excellence through concern for QPCE — Quality, Productivity, Variables Philosophy of Management
Cost, and Employees.
Planning .09
• Organization ‘D’ is one of the largest producers of paper. It
Recruitment .15
has always relied on its strong cash generation and leveraging
capacity to grow. Most of its expansion schemes have been Selection .19
financed by internal accruals and borrowing and it has not Performance evaluation -.01
raised any money from its shareholders except in 1994. The Training and development -.16
organization has a personnel department and its managerial Career management -.02
staff and workers are provided housing, education, free Rewards .17
electricity, and water.
No. of cases =119.
executives in various positions (right from entry level
economy, especially after liberalization and globaliza-
to top position). We collected the data personally and
tion, it is a cause for concern that Indian private sector
also by mail using non-probability incidental sampling
organizations still have faith in ‘Theory X.’
with an assurance that information obtained would be
The philosophy of management projected a blurred
kept confidential. The sample size comprised of all
picture in the public sector organizations. Though the
management levels but most of the respondents were
top management’s views and the balance sheet empha-
from middle level management with an assumption that
sized the belief of the organization towards ‘Theory Y,’
they would possess an accurate perception of HRD
the response showed that the management philosophy
practices employed in their organizations. The sample
was not clear to managers working in the organization.
also included other departments such as production,
Contrary to the hypothesis, the results showed that
marketing, finance, HRD, etc. The purpose of including
there was no significant relationship between the vari-
managers other than the HRD function was to get an
ables of HR practices and the philosophy of management
honest account of HRD practices in their organizations;
in the public sector organizations whereas, in the private
it was felt that their personal involvement in policy
sector, the variables of HR practices, particularly train-
formulation would be much less than the HRD depart-
ing and development and rewards, were highly but
ment.
negatively related to the philosophy of management.
Thus, the hypothesis has been partially proved by this
RESULTS AND DISCUSSION study.
We analysed the data and computed the correlations The issue of HRM practices in large business organi-
considering that our main objective was to examine the zations was explored in this study to determine whether
nature of relationship between various aspects of HR organizations were practising traditional or modern
practices and the philosophy of management. The find- philosophy of management. The findings pertaining to
ings are presented in Tables 1 and 2. private sector organizations reflected that Indian organi-
The perceived negative correlation of philosophy of zations were practising traditional philosophy of man-
management with HRD practices showed that the pri- agement. The traditional philosophy of management
vate sector organizations still had belief in ‘Theory X’ depends primarily upon economic motivation, i.e., ‘the
of McGregor. In the fast changing scenario of the Indian carrot and stick’ policy — the rewards go to the perform-

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ers who are retained and promoted while those who are colonial rule and coercive ways of dealing with those
less efficient are not rewarded and, at times, demoted, ruled (Nandy, 1982). This psychology requires the rulers
laid off or discharged. to maintain their distance and yet keep a close control
The results are paradoxical: on the one hand, while over the ruled lest the latter defy their authority. Hence,
managers believed in shared objectives, participation, emotional aloofness combined with high control of
and individual control, yet they tended to have serious subordinates characterized the British style of Indian
doubts about the capacity to demonstrate initiative, management. This was the model that Indian managers
individual action, and leadership. inherited from the British (Sinha, 1990).
The top managers of the public sector and their On the other side of the parallel stream emerged a
public documents show belief in modern philosophy of contrary trend particularly after the opening up of the
management; however, the survey results project a economy. It provided conditions where the outward-
blurred picture of the philosophy of management. It has looking market-oriented globalized economy constituted
also been observed by Micklethwait and Wooldridge the bulwark of economic transition. The Indian organi-
(1996) that managers often find themselves “living in zation could compete in the global market in which
dual world: the real world and the world of officially maximum utilization of human resource is possible by
sanctioned ideology. Thus, they talk about ‘empower- adopting the modern philosophy of management. In this
ment’ but habitually hoard power or they proclaim that era of globalization, organizations will have to deal with
they are ‘reengineering’ their organizations when they the convergence of technologies and a mature set of
are really just firing a few of the lacklustre workers.” customers and employees.
Haire, Ghiselli and Porter (1966) suggested that Organizations would have to design managerial
managerial beliefs can be better understood by having philosophy which is sensitive to human existence. The
a knowledge of cultural traditions. They felt the need managerial philosophy in the organization has an im-
to consider both economic and cultural traditions as they pact on the organizations of the future. HR concepts that
were broadly taken as determinants of managerial get packaged along with modern managerial philosophy
philosophies, values, and the concept of man. are likely to revolutionize the workplace. The bottom
Looking back, the origins of the modern Indian line is that people want to be cared for and respected.
organization can be traced to the British rule. The British On their part, organizations want commitment and in-
were the first to introduce the Western type of admin- tegrity. A successful combination of committed people
istration in India. The belief that the colonizers are and a benevolent organization would be beneficial in the
superior to the colonized on the scale of social evaluation long run. This is possible only if organizations adopt HR
is part of the colonial psychology which legitimizes practices with modern managerial philosophy.

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Anil Kumar Singh is currently a Reader in the Department of HR practices, his areas of interest are HRD/HRM, corporate
of Commerce, Sri Aurobindo College (E), University of Delhi, social responsibility, and ethics.
Delhi. A doctorate from the University of Delhi in the area e-mail: anil@shtr.org

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