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Appendix 1:

Questionnaire 1

Name:____________________
Gender________________
Age : ________________
Current Postion in the organization: __________________________
Thank you for taking the time to complete this questionnaire ,which should only take a few minutes to
fill in. The information you give here will be treated strictly for research purpose.The objective of this
questionnaire is to establish a relationship between traing and development techniques used and the
motivation level of the employees.KIndly fill in the blank spaces given next to the questions.Encirlce
the most suitable option where required.
For how long you have worked for this organization? ___________________________________
For how long have you held your current position? _____________________________________
Does your organization have training and development sytem to monitor employee performance and
provide them with career planning?
Yes No
The training and development incentives motivate the employees?
Strongly Agree Agree Strongly Disagree Disagree Never
1 2 3 4 5
The training and development techniques help you understand your job requirements?
Strongly Agree Agree Strongly Disagree Disagree Never
1 2 3 4 5
How would you rate the quality of the training and development process? Is is effective?
Strongly Agree Agree Strongly Disagree Disagree Never
1 2 3 4 5
Training and development motivate you about your job?
Strongly Agree Agree Strongly Disagree Disagree Never
1 2 3 4 5
The involvement of Boss in traning and development process affects motivation of the employees of
your organization?
Strongly Agree Agree Strongly Disagree Disagree Never
1 2 3 4 5
Does Boss's involvement de-motivate the employees?
Strongly Agree Agree Strongly Disagree Disagree Never
1 2 3 4 5
Training and development is Effective for the Organizational objectives along with the helping
motivating the employees?
Strongly Agree Agree Strongly Disagree Disagree Never
1 2 3 4 5
Training and development process increases efficiency in the organization and employee activities?
Strongly Agree Agree Strongly Disagree Disagree Never
1 2 3 4 5
When hiring employees, management screens workers according to skills?
Strongly Agree Agree Strongly Disagree Disagree Never
1 2 3 4 5
Employers are given the training they need to do jobs effectively?
Strongly Agree Agree Strongly Disagree Disagree Never
1 2 3 4 5
Training and development activities improve employee performance?
Strongly Agree Agree Strongly Disagree Disagree Never
1 2 3 4 5
Employees feel good to work, collaborate with fellow employees and others to achieve identified goals
and objectives?
Strongly Agree Agree Strongly Disagree Disagree Never
1 2 3 4 5
Employers are satisfied with the amount of pay they receive as compared to others doing similar work
in hotel industry?
Strongly Agree Agree Strongly Disagree Disagree Never
1 2 3 4 5
Job promotions are fair and equitable?
Strongly Agree Agree Strongly Disagree Disagree Never
1 2 3 4 5
Employers are satisfied with working environment of this organization?
Strongly Agree Agree Strongly Disagree Disagree Never
1 2 3 4 5
The hotel puts extra burden on the employees?
Strongly Agree Agree Strongly Disagree Disagree Never
1 2 3 4 5
The organization is regularly doing employees performance evaluation?
Strongly Agree Agree Strongly Disagree Disagree Never
1 2 3 4 5
The organization provides incentives or reward for bringing forward suggestions on improving
productivity?
Strongly Agree Agree Strongly Disagree Disagree Never
1 2 3 4 5
The management conducts occasional surveys for receiving formal feedback on compensation,
benefits, employee attitude etc?
Strongly Agree Agree Strongly Disagree Disagree Never
1 2 3 4 5
Employees receiving supervision and feedback on regular basis helps them in improving
performance?
Strongly Agree Agree Strongly Disagree Disagree Never
1 2 3 4 5
How much do you think you’re in control of your job?
Strongly Agree Agree Strongly Disagree Disagree Never
1 2 3 4 5
How much effort do you put in your job?
Strongly Agree Agree Strongly Disagree Disagree Never
1 2 3 4 5
Whether an employee thinks he can continue and grow with the organization?- exactly what persistence
means
Strongly Agree Agree Strongly Disagree Disagree Never
1 2 3 4 5
Is TNA being adequate because if it wasn’t, then growth can be slowed?
Strongly Agree Agree Strongly Disagree Disagree Never
1 2 3 4 5
How the training had been carried out and implemented and is it important to the empoyees?
Strongly Agree Agree Strongly Disagree Disagree Never
1 2 3 4 5
Any Comments:
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
___________________________________________________________________________________
I am very thankful to all the participants for this cooperation. I hope all the information that you put in
the questionnaire will be according to your best expertise. Thank you.

Questionnaire 2
Appendix 2:

General Information

Gender Distribution

The survey shows that the 38% of the population of the survey comprises of females where as 62% is

that of males.

Age Distribution

For the survey the age distribution came out as follows

21-30 Years = 56%

31-40 Years = 23%

41-50 Years = 13%

50 Onwards = 8%

Number of employees distribution for the survey

200 Employees from Serena Hotel

200 Employees from Marriot Hotel

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