(+358) 40 510 9588 | katya.kemppi@gmail.

com

KemppiEkaterina
In 2017 I moved to Helsinki from Saint Petersburg, Russia. I am searching for
the career opportunities in tourism, hospitality and event management.
Currently, I am broadening my skills studying tourism and event
management at Haaga-Helia UAS.

EMPLOYMENT

Feb 2017 – May 2017 CU STO ME R S UC CE S S MA N A GE R – AppFollow.fi Oy

AppFollow is a start-up company offering mobile application updates and
reviews monitoring services. My tasks were:

- customer support through Intercom platform, solving technical and

payment problems;
- implementing marketing campaigns to convert free accounts to
premium.

2016 - 2017 S AL E S M A N AG E R – RestAdviser, Saint Petersburg

The company offers its services to restaurants in Saint Petersburg. The main
product was an online table reservation system. My duties included:

- searching for new customers, meeting them and making them

interested in the reservation system;
- maintaining relationships with the existing customers and collecting the
feedback and suggestions concerning the system.

2010 - 2015 DE V EL O PM E NT M A N A GE R – WebInvest, Saint Petersburg

The company offered marketing consulting services to other companies
from different fields. Over the years I worked with multiple projects:

- designing a task management system into the company's CRM system;

- redesigning customer's order management system and corporate site;
- planning and implementing successful marketing strategies for dozen
different customers (including company's branding, designs of logo,
brochures and promo-sites, offers content and frequency, marketing
analytics).

2008 – 2009 S AL E S A ND M A R K ET I N G M A N A GE R – Business Development, Saint Petersburg

The company's main product was a CRM.
- My main task was searching for new customers through marketplaces
and address books. By the end of my working period I managed to raise
the number of customers by 30% and the company's profit - by 20%.
 (+358) 40 510 9588 | katya.kemppi@gmail.com

- I also worked on promotional offers (discounts, additional products, etc.)

to new and existing customers to increase sales.

EDUCATION

2017 – present B AC H EL O R’ S D EG R EE , TO U RI SM A N D E VE N T MA N A GE ME N T –
Haaga-Helia UAS, Porvoo campus
Activities:
- being a team leader in arranging the study tour program;
- participating in the university business plan competition and taking the
second place;
- being a host at the DigiDay event of the Haaga-Helia Porvoo campus;
- being a Slush volunteer in the badge claim.
2005 – 2008 S P EC I AL IS T, F OR EI G N L A N GU A GE – Saint Petersburg College “The Emperor
Alexander’s Lyceum”
SKILLS

E NGL IS H (full professional proficiency)

RU S SI A N (native speaker proficiency)
FI N N IS H (elementary proficiency)
CL E A R A N D E FF ECT I V E COM MU N IC A TI O N
TE AM L E AD E RS H I P
P ROJ EC T M A N AG EM E NT
CU STO ME R S E RV IC E
S AL E S
P RE S E NT AT IO N S KIL L S
MA R K ET I NG
DI GI T AL M AR K ET I NG
WE B CO NT E NT W R IT I N G