Dr.

PRASHANT MASHETTY COLLEGE OF BUSINESS MANAGEMENT

INTRODUCTION OF WIPRO LTD.

Today Wipro Ltd. is one of the most successful Technological Companies in India and
around the world. Wipro an Indian based company was founded as a peanut oil company with
name of Western Indian Vegetable Products in 1945 by M.H. Premji and later was renamed

"Wipro Ltd." by his son Azim H. Premji.

When Wipro Ltd was first created by M.H. Premji; no one ever thought it would become one
of the leaders in Information Technology. While M. H. Premji lived, the company was
global, with about 350 employees, in and around Bombay, with $3 million in revenues. The
company was already traded when M.H. Premji its founder had passed the way. Many
shareholders did not believe on the new leader of the company, Azim Premji because of his
age. Stockholders demanded to sell the company because of the stock's lousy performance.
Wipro's mainstay was to buy the peanuts from farmers and crush them to produce shortening
and edible cakes. The employees would taste the peanuts to evaluate the farmer's harvest to
make an estimate of the oil they contained and then they would set a price. The system was
improved when A. Premji asked the farmers to send samples that the company would dry and
weigh to calculate oil content.
A. Premji diversified, first into soaps and beauty products and then venturing even further
with manufacturing hydraulic components for construction equipment. The question is how
did Wipro entered the Technology world if it was founded as an oil company and then into
soaps and beauty products. The new Indian government rules passed in the late 1970's
requiring foreign companies to run through Indian-owned affiliates gave Wipro an
opportunity to get involved in technology after IBM took its operations and went out of India.
Wipro didn’t know anything about computers neither Premji nor his lieutenants but this was
not an impediment to make them.
At a 4,000-square-foot office in Bangalore Wipro created its first minicomputer that would

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sell for far less than an IBM mainframe but do similar work. With in a year Wipro got into
the PC business and quickly became the leading computer company in India. With its ups and
downs, today Wipro Ltd. provides software programming, engineering design, and back-
office services for more than 500 of the world's largest corporations.
By employing young technology graduates willing to work almost 80% lower than those
West. Wipro Ltd. and General Electric Co. set up a joint venture, making this Wipro's big
breakthrough. The company now has over421 customers across the USA, Europe and Japan
with clients such as IBM, Sony, etc. It is listed at the New York Stock Exchange and is part
of its TMT (technology media telecom) index testing. Wipro has developed centers and
offices across India, North America, Latin America, Asian Pacific and Europe. Wipro’s 80%
profits come from software exports. The company market capitalization has jumped from $67
million in 1990 to $4.1 billion, making it India’s third largest company by that measure.

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COMPANY PROFILE

Wipro Group of Companies

Wipro Limited is a global company provider of comprehensive IT solutions and services,

including Systems Integration, Consulting, Information Systems outsourcing, IT-enabled
services, R&D services. Wipro entered into the technology business in 1981 and has over
140,000 employees and clients across 54 countries. IT revenues were at $7.1 billion for the
year ended 31 March 2015, with a repeat business ratio of over 95%.

Wipro Consumer Care & Lighting

Wipro Consumer Care and Lighting (WCCLG), a business unit of Wipro Limited operates in
the FMCG segment dealing in consumable commodities. Established in 1945, its first product
was vegetable oil, later sold under the brand name "Sunflower Vanaspati". It sells personal
care products, such as Wipro Baby Soft and Wipro Safewash, toilet soaps Santoor and
Chandrika as well as Yardley. It sells lighting products, including Smartlite CFL, LED, and
emergency lights. Through product sales and acquisitions, Wipro Consumer Care and
Lighting has grown steadily in the FMCG segment.

Wipro Infrastructure Engineering

Wipro Infrastructure Engineering is the hydraulics business division of Wipro Limited and
has been in the business of manufacturing hydraulic cylinders, truck cylinders, and their
components and solutions since 1976. This division delivers hydraulic cylinders to
international OEMs and represents the Kawasaki, Sun Hydraulics and Teijin Seiki range of
hydraulic products in India. It has entered into partnerships Kawasaki and aerospace giant

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EADS. In 2010 Wipro Infrastructure Engineering was the second largest independent
manufacturer of hydraulic cylinders in the world.

Wipro GE Medical Systems

Wipro GE Medical Systems Limited is Wipro’s joint venture with GE Healthcare South Asia.
It is engaged in the research and development of advanced solutions to cater to patient and
customer needs in healthcare. This partnership, which began in 1990, today includes gadgets
and equipment for diagnostics, healthcare IT solutions and services to help healthcare
professionals combat cancer, heart disease, and other ailments. There is complete adherence
to Six Sigma quality standards in all products.

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BACKGROUND

The company was incorporated on 29 December 1945, in Amalner a small town in Jalgaon
district by Mohamed Premji as 'Western India Palm Refined Oil Limited', later abbreviated to
'Wipro'. It was initially set up as a manufacturer of vegetable and refined oils in Amalner,
Maharashtra, India under the trade names of Kisan, Sunflower and Camel.The company logo
still contains a sunflower to reflect products of the original business.

In 1966, after Mohamed Premji’s death, his son Azim Premji returned home from Stanford
University and took over Wipro as its chairman at the age of 21.

During the 1970s and 1980s, the company shifted its focus to new business opportunities in
the IT and computing industry, which was at a nascent stage in India at the time. On 7 June
1977, the name of the company changed from Western India Vegetable Products Limited, to
Wipro Products Limited. The year 1980 marked the arrival of Wipro in the IT domain. In
1982, the name was changed from Wipro Products Limited to Wipro Limited. Meanwhile,
Wipro continued to expand in the consumer products domain with the launch of "Ralak" a
tulsi-based family soap and "Wipro Jasmine", a toilet soap.

1966–1992

In 1988, Wipro diversified its product line into heavy-duty industrial cylinders and mobile
hydraulic cylinders. A joint venture company with the United States' General Electric in the
name of Wipro GE Medical Systems Pvt. Ltd. was set up in 1989 for the manufacture, sales,
and service of diagnostic and imaging products. Later, in 1991, tipping systems and Eaton
hydraulic products were launched. The Wipro Fluid Power division, in 1992, developed
expertise to offer standard hydraulic cylinders for construction equipment and truck tipping
systems. The market saw the launch of the "Santoor" talcum powder and "Wipro Baby Soft"
range of baby toiletries in 1990.

1994–2000

In 1995, Wipro set up an overseas design centre, Odyssey 21, for undertaking projects and
product developments in advanced technologies for overseas clients. Wipro Infotech and
Wipro Systems were amalgamated with Wipro in April that year. Five of Wipro's
manufacturing and development facilities secured the ISO 9001 certification during 1994–95.

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In 1999, Wipro acquired Wipro Acer. Wipro became a more profitable, diversified
corporation with new products such as the Wipro SuperGenius personal computers (PCs). In
1999, the product was the one Indian PC range to obtain US-based National Software Testing
Laboratory (NSTL) certification for the Year 2000 (Y2K) compliance in hardware for all
models.

Wipro Limited joined hands with a global telecom major KPN (Royal Dutch telecom) to
form a joint venture company "Wipro Net Limited" to provide internet services in India. The
year 2000 was the year Wipro launched solutions for convergent networks targeted at Internet
and telecom solution providers in the names of Wipro OSS Smart and Wipro WAP Smart. In
the same year, Wipro got listed on New York Stock Exchange. In early 2000 Wipro Vice
Chairman Vivek Paul and Azim Premji approached KPMG Consulting Vice Chairman Keyur
Patel and CEO Rand Blazer to form an mega-outsourcing joint venture between the two
organizations..

2001–present

In February 2002, Wipro became the first software technology and services company in India
to be certified for ISO 14001 certification. Wipro also achieved ISO 9000 certification to
become the first software company to get SEI CMM Level 5 in 2002. Wipro Consumer Care
and Lighting Group entered the market of compact fluorescent lamps, with the launch of a
range of CFL, under the brand name of Wipro Smartlite. As the company grew, a study
revealed that Wipro was the fastest wealth creator for 5 years (1997–2002). The same year
witnessed the launch of Wipro’s own laptops with Intel's Centrino mobile processor. Wipro
also entered into an exclusive agreement with the owners of Chandrika for marketing of their
soap in select states in India. It set up a wholly owned subsidiary company viz. Wipro
Consumer Care Limited to manufacture consumer care and lighting products. In 2004 Wipro
joined the billion dollar club. It also partnered with Intel for i-shiksha. The year 2006 saw
Wipro acquire cMango Inc., a US-based technology infrastructure Consulting firm Enabler,
and a Europe-based retail solutions provider. In 2007, Wipro signed a large deal with
Lockheed Martin. It also entered into a definitive agreement to acquire Oki Techno Centre
Singapore Pte Ltd (OTCS) and signed an R&D partnership contract with Nokia Siemens
Networks in Germany.

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In 2008 Wipro’s entered the clean energy business with Wipro Eco Energy. In April 2011,
Wipro signed an agreement with Science Applications International Corporation (SAIC) for
the acquisition of their global oil and gas information technology practice of the commercial
business services business unit. In 2012 Wipro acquired Australian Trade Promotions
Management firm Promax Applications Group (PAG) for $35 million. In 2012 Wipro
employed more than 70,000 H-1B visa professional temporary workers in the United States.
In 2012 Wipro Ltd. announced the demerger of its consumer care, lighting, furniture,
infrastructure Engineering (hydraulicsand water and medical diagnostic business into a
separate company to be named Wipro Enterprises Ltd. The merger became effective from 31
March 2013. The demerged companies together contributed about 10% of the revenues of
Wipro Limited in previous financial year.

In 2014, Wipro signed a 10-year $1.2 billion contract with ATCO, a Canadian Energy &
Utilities corporation based out of Calgary, Alberta. This was the largest deal in Wipro's
history.

In October 2016, Wipro announced that it was buying Appirio, an Indianapolis-based cloud
services company for $500 million.

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INFRASTRUCTURE FACILITIES

An efficient agile and cost effective technology infrastructure can be the differentiator for
businesses to refocus on there core services and products.

Our infrastructure management service, with strong domain and specialized capabilities
spanning data centers, networks managed services, cloud business advisory and global
system integration, can help you transform your vision to reality

 Autonomics driven services

 On demand infrastructure capability, including data centers
 Differentiated eco energy solution capabilities
 Two third of our data center solutions are on pay-per-use model

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MISSION AND VISION OF WIPRO LTD.

MISSION OF WIPRO

“They offer services based on world class infrastructure, industry expert skills, proven
process-oriented service operation that are backed by principals to ensure the world’s best
way of delivering IT infrastructure management solution.”

VISION OF WIPRO

“To serve customers with integrity through innovative, value for money solution, by applying
thought day after day.”

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SWOT Analysis of Wipro Ltd.

SWOT Analysis

1. Low cost advantage and High quality standards

2. Broad range of research and development Services
3. Wipro has impressive list of clientele and mega partnership with
– Cisco, Oracle, EMC, Microsoft and SAP
4.One of the top IT Companies in India employing over 130,000
Strengths employees

1. Low operating margin of other group of companies

Weaknesses 2. Free floating stock is very less for the investor

1. Company has good opportunity since the sector is growing

2. Can diversify in brand product category and consulting services
Opportunities 3. Huge potential in domestic market

1. Slowdown in US economy as major client base is from US

2. Attrition and Employee loyalty
Threats 3. Increasing cost of Human capital

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Mckinsey 7s Framework of Wipro Ltd.

Strategy: the plan devised to maintain and build competitive advantage over the
competition.
Structure: the way the organization is structured and who reports to whom.
Systems: the daily activities and procedures that staff members engage in to
get the job done.
Shared Values: called "superordinate goals" when the model was first
developed, these are the core values of the company that are evidenced in the
corporate culture and the general work ethic.
Style: the style of leadership adopted.

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Staff: the employees and their general capabilities.

Skills: the actual skills and competencies of the employees working for the
company.

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Competitors

1. TCS

2. Infosys

3. Mphasis

4. Tech Mahindra

5. Larsen & Toubro Infotech

6. Syntel (company)

7. Genpact India (company)

8. IGATE-Patni Global Solutions

9. kpit technologies ltd.

Competitors
10. Hexaware Technologies Limited

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AWARDS AND ACHIVEMENTS

Wipro Lighting is proud to be recognized by some of the most important and influential
Design Associations around the world. At Wipro, we uphold our mission by working hard
every day to bring value to our clients, our stakeholders, and the global community. Working
with the highest ethical standards, as well as providing excellent quality products, is just good
business. When we are recognized for our work by esteemed organizations, it reconfirms the
fact that we are doing the right things and continuing to be driven by our core values. As we
work to deliver with Purpose, Performance and People in mind, we are proud that numerous
organizations have recognized our progress and achievements.

Received recognition with the acclaimed India Design Mark (2016)

Received recognition with the acclaimed India Design Mark for our best- in - class indoor
suspended luminaries (2015)

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Wins prestigious European Design award: Observer du Design (2013)

Received recognition with the acclaimed India Design Mark for our beautiful outdoor
products (2012)

First Indian Lighting company to win an international "Design for Asia" Award (2010)

In May 2016, it was ranked 755th on the Forbes Global 2000 list.

Wipro was ranked 2nd in the Newsweek 2012 Global 500 Green companies.

Wipro received the 'NASSCOM Corporate Award for Excellence in Diversity and Inclusion,
2012', in the category 'Most Effective Implementation of Practices & Technology for Persons
with Disabilities'.

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In 2012, it was awarded the highest rating of Stakeholder Value and Corporate Rating 1
(SVG 1) by ICRA Limited.

It received National award for excellence in Corporate Governance from the Institute of
Company Secretaries of India during the year 2004. In 2014, Wipro was ranked 52nd among
India's most trusted brands according to the Brand Trust Report, a study conducted by Trust
Research Advisory.

In March 2015, Wipro has been recognized as the world’s most ethical company by US-
based Ethisphere Institute for the fourth consecutive year.

Wipro won Gold Award for ‘Integrated Security Assurance Service (iSAS)’ under the
‘Vulnerability Assessment, Remediation and Management’ category of the 11th Annual 2015
Info Security PG’s Global Excellence Awards.
Wipro won 7 awards, including Best Managed IT Services and Best System Integrator in the
CIO Choice Awards 2015, India.

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FOUNDER, CEO AND CURRENT SHARE HOLDERS LIST:

Key people: Azim Premji (Chairman)

Abidali Neemuchwala (CEO)

CATEGORY OF NO. OF TOTAL TOTAL NO. OF TOTAL SHARES

SHAREHOLDER SHARE- NO. SHARES HELD IN SHAREHOLDING PLEDGED OR
HOLDERS OF DEMATERIALIZED AS A % OF OTHERWISE
SHARES FORM TOTAL NO. OF ENCUMBERED
SHARES NUMBER OF
AS A % OF SHARES
(A+B) AS A % OF
AS A % OF TOTAL
(A+B+C) NO. OF SHARES

(A) Shareholding of Promoter and Promoter Group

(1) Indian

Individuals / 4 95,419,432 95,419,432 4.03 4.01 - -

Hindu Undivided
Family

Central - - - - - -
Government /
State
Government(s)

Bodies Corporate - - - - - -

Financial - - - - - -
Institutions /
Banks

Any Others 6 1,685,181,175 1,685,181,175 71.16 70.74 - -

(Specify)

Sub Total 10 1,780,600,607 1,780,600,607 75.19 74.75 - -

(2) Foreign

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Individuals (Non- - - - - - -
Residents
Individuals /
Foreign
Individuals)

Bodies Corporate - - - - - -

Institutions - - - - - -

Qualified Foreign - - - - - -
Investor

Any Others - - - - - -
(Specify)

Sub Total - - - - - -

Total 10 1,780,600,607 1,780,600,607 75.19 74.75 - -

shareholding of
Promoter and
Promoter Group
(A)

(B) Public Shareholding

(1) Institutions

Mutual Funds / 157 63,626,275 63,626,275 2.69 2.67 - -

UTI

Financial 49 15,392,036 15,392,036 0.65 0.65 - -

Institutions /
Banks

Central - - - - - -
Government /
State
Government(s)

Venture Capital - - - - - -
Funds

Insurance 6 63,947,020 63,947,020 2.70 2.68 - -

Companies

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Foreign - - - - - -
Institutional
Investors

Foreign Venture - - - - - -
Capital Investors

Qualified Foreign 519 237,015,662 237,015,662 10.01 9.95 - -

Investor

Nominated - - - - - -
investors (as def.
in Ch. XA of
SEBI (ICDR)
Regulations)

Market Makers - - - - - -

Any Others 11 18,697,168 18,697,168 0.79 0.78 - -

(Specify)

Sub Total 742 398,678,161 398,678,161 16.83 16.74 - -

(2) Non-
Institutions

Bodies Corporate - - - - - -

Individuals - - - - - -

Individual - - - - - -
shareholders
holding nominal 0
share capital up
to Rs. 1 lakh

Individual 121,277,163 99,858,208 5.12 5.09 - -

shareholders
holding nominal
242,596
share capital in
excess of Rs. 1
lakh

Qualified Foreign - - - - - -
Investor

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Any Others 8,649 67,684,438 116,257,628 2.86 2.84 - -

(Specify)

Sub Total 251,245 188,961,601 216,115,836 7.98 7.93 - -

Total Public 251,987 587,639,762 614,793,997 24.81 24.67 - -

shareholding (B)

Total (A)+(B) 251,997 2,368,240,369 2,395,394,604 100.00 99.42 - -

(C) Shares held by - - - - - - -

Custodians and
against which
Depository
Receipts have
been issued-m

(1) - - - - - -

(2) - - - - - -

Sub Total 1 13,822,356 13,822,356 0.58 0.58 - -

Total (A)+(B)+(C) 251,998 2,382,062,725 2,409,216,960 100.00 100.00 - -

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FUTURE GROWTH, PROSPECTS, AND UPCOMING PLANS OF

WIPRO LTD.

Newly appointed CEO Abidali Z Neemuchwala has outlined a six-pronged strategy in a bid
to get the company back on the growth path, alongside its peers.

Addressing reporters, the CEO of the third largest exporter outlined his strategy of aligning
some business practices such as consulting with digital, as clients are increasingly looking to
spend more in that area.

“With this approach of combining consulting with digital practice, we can secure mindshare
amongst existing and new customers,” he said.

Wipro, had a few months back acquired Designit, a digital start-up company in Europe,
which designs user interface and counts Audi, NTT Data and Samsung as some of its clients.

So far this has started yielding results. In the fourth quarter, it won seven joint deals in digital
business. Wipro is also arming its employees with these kinds of skill-set and as a part of the
programme, it has trained 10,000 employees in digital technologies and plans to cover
another 20,000 employees.

Second, Neemuchwala plans to focus on client mining, an area former CEO TK Kurien had
mixed success in. The company has set up an integrated services unit with a mandate of
integrating technology solutions from different service lines, the CEO said. Further, it has
launched a programme called Addroit, designed for delivery managers, which is aimed at
covering 900 managers.

Analysts believe that this will help the company in scaling up large accounts. According to
Dipen Shah, Senior Vice-President and Head of Private Client Group Research, Kotak
Securities, Wipro continues to be impacted by the lack of scale up in large accounts, apart
from the continuing challenges in the energy and telecom segments.

Another area earmarked by Neemuchwala is localisation. In continental Europe, the IT major

has acquired Cellent, which strengthens its presence, and is looking to setting up a delivery

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centre in Mountain View, California and two other cities in the US. Additionally, it is
investing in markets like Latin America, Canada and Africa.

Neemuchwala believes that taking a non-linear approach, which involves not adding people
to get more revenue, is the way of the future, in addition to automation. In the last quarter,
Wipro had said that it had freed around 4,300 employees.

“This year we plan to do a large scale roll out across many clients and plan to release 4,500
people from our engagements through automation in the year,” he said.

Finally, Neemuchwala has laid out a plan to leverage the partner ecosystem such as start-ups,
acquiring companies and other such things. This is in line with Wipro Ventures, which has a
$100 million fund, headed by Rishad Premji, which has made six investments till date,
spending $20 million.

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WORK FLOW MODLE OF WIPRO LTD:

Wipro Technologies – Wipro Technologies is the global IT services business division of

Wipro Limited. With over 20 offices around the world, Wipro Technologies is the No.1
provider of integrated business, technology and process solutions on a global delivery
platform.

Wipro Infotech– Wipro Infotech is the leading strategic IT partner for companies across
India, the Middle East and Asia–Pacific – offering integrated IT solutions. We plan, deploy,
sustain and maintain your IT lifecycle through our total outsourcing, consulting services,
business solutions and professional services.

Wipro Consumer Care and Lighting– Wipro Consumer Care and Lighting, a business unit
of Wipro Limited, has a profitable presence in the branded retail market of toilet soaps, hair
care soaps, baby care products and lighting products. It is also a leader in institutional
lighting in specified segments like software, pharma and retail.

Wipro Infrastructure Engineering – Wipro Infrastructure Engineering was Wipro

Limited’s first diversification in 1975, which addressed the hydraulic equipment
requirements of mobile original equipment manufacturers in India. Over the past 25 years,
the Wipro Infrastructure Engineering business unit has become a leader in the Hydraulic
Cylinders and Truck Tipping Systems markets in India, and intends growing its business to
serve the global manufacturing requirements of Hydraulic Cylinders and Truck Tippers.

Wipro GE Medical Systems – Wipro GE Medical Systems is a joint venture between Wipro
and General Electric Company. As a part of GE Medical Systems South Asia, it caters to
customer and patient needs with a commitment to uncompromising quality. Wipro GE is
India’s largest exporter of medical systems, with unmatched distribution and service reach in
South Asia. Wipro GE pioneered the manufacture of Ultrasound and Computed Tomography
systems in India and is a supplier for all GE Medical Systems products and services in South
Asia.

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Products and services offered by the company:

Wipro was having its presence across various verticals viz;(it decided to shut its hardware
business in 2013)
 Wipro Personal Computing Products
 Enterprise Products
 Software Products and Licences
Wipro Personal Computing Products:–
DesktopsEntry Level:
 Wipro Desktop WSG37205
 Wipro Desktop WSG37555
 Wipro Desktop WSG15C55
 Wipro Desktop WSG15D55
 Wipro Desktop WSG41155.
Mainstream:
 Wipro Desktop WSG53255
 Wipro Desktop WSG37555
 Wipro Desktop WSG15C55
 Wipro Desktop WSG15D55
 Wipro Desktop WSG41155.
Performance:
 Wipro Desktop WSG38105
 Wipro Desktop WSG41155
Gaming PC :
 Intel® Processor based
 AMD Processor based
Palm–Sized PC:
Protos Desktop
Wipro Green Computing:
 Wipro Desktop WSG 15D55V
 Wipro Desktop WSG 37555V.
Note Book:
 Wipro 7B1610

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 Wipro EM4700
 Wipro 7B1630
 Wipro 7E1100
 Wipro 7B1100
 Wipro 7B3800
 Wipro 7710P
 Wipro 7B1650.
Server:
 Entry level and dual servers
 Performance Segment
 Blade server
 Enterprise class server.
AMD– performance & Enterprise classWipro LooKeys.Supercomputing
Services offered by the company:
 System Integration
 Managed Services
 Total Outsourcing
 Application Development and Portals
 Business Transformation Services
 Security Governance
 Data Warehousing and Biz Intelligence
 Availability Services

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NATURE OF BUSINESSES OF WIPRO

IT Services: Wipro provides complete range of IT Services to the

Organization. The range of services extends from Enterprise Application

Services (CRM, ERP, e-Procurement and SCM) to e-Business solutions.

39

Wipro's enterprise solutions serve a host of industries such as Energy and

Utilities, Finance, Telecom, and Media and Entertainment.

Product Engineering Solutions: Wipro is the largest independent provider

Of R&D services in the world. Using "Extended Engineering" model for

Leveraging R&D investment and accessing new knowledge and experience

Across the globe, people and technical infrastructure, Wipro enables firms to

Introduce new products rapidly.

Technology Infrastructure Service: Wipro's Technology Infrastructure

Services (TIS) is the largest Indian IT infrastructure service provider in terms

Of revenue, people and customers with more than 200 customers in US,

Europe, Japan and over 650 customers in India.

Business Process Outsourcing: Wipro provides business process

Outsourcing services in areas Finance & Accounting, Procurement, HR

Services, Loyalty Services and Knowledge Services. In 2002, Wipro

Acquiring Spectra mind and became one of the largest BPO service players.

Consulting Services: Wipro offers services in Business Consulting, Process

Consulting, Quality Consulting, and Technology Consulting.

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CONCLUSION

At Wipro Spectra mind our years of experience with the world leading companies have
helped global business meet their needs Wipro spectra mind services Delivery Model For
BPO projects, Wipro follow the spectra mind service Delivery model, which is a robustly
defined frame work to manage the complete BPO process migration and transition
management and has been developed based on the experience gained from migrating more
than 390 remote business processes to India over the past ten years. This proven services
transfer’s platform is designed to ensure processingrity and minimize inherent migration
risks. The model includes a tried and tested Transition Toolkit to support transition
management by ensuring that there is a documented methodology with
formats,tools,guidlines and past team in de-risking the transition of a customers’ processes
and reducing the pain of a migration as much as possible. A co-ordinated projects
management systems captures critical client documentation and in corporate an extensive
knowledge base that assists the transition management team in understanding duplicating,
and migrating mission-critical business processes .The model has four key stages, as shown
as in the diagram below and the objectives, activities ,skill, and responsibilities at each stage
are different .

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FINDINGS

At Wipro, a natural extension of “Applying Thought “was to promote the many talented
youngsters in India, in the field of chess. While Wipro took many promising youngsters
under their wig, their ambition saw fruition when P Harikrishna ,at 15, became Indias’s
youngest chess grandmaster His victory bore testimony to the fact that “Applying Thought”
is not just a business philosophy, but also an approach to success in all human endeavour, be
it at work or play. This has further strengthened Wipro’s resolve to make India a chess power.
And thus Wipro is nurturing five more. Budding talent in the future. Wipro is highly sensitive
to the impact of their business activities on environment and society. This is reflected in
treasures taken to monitor and control resources and activities that interact with nature and
people. Wipro commuted to providing a safe and healthy work environment to all the
employee and associates. This is done with the help of suitable management systems that are
aimed at:
 Prevention of accidents
 Conservation of natural resources
 Prevention of pollution and hazzzards
 Compliance with legislation and regulations that are relevant to our
organization
 Development of safe work practices by regular training to employees and
support staff.
 Periodic review of systems and processes aimed at continual improvement
Wipro’s efforts to improve their standards continuously and put an effective
environmental management systems (EMS) in place has resulted in them
being awarded the ISO 14001 certification.
This in effects certifies that Wipro as an organization has a series of international standards
for EMS, voluntary standard that establish and objectively evaluate EMS,process standard’s
,and not just ‘performance standards’, a standardized and internationally recognized blue
prints for effective EMS and frame work for setting and establishing.

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SUGGESTIONS

With a relentless focus on quality processes, Wipro has set international bench mark in
execution excellence that has translated into measurable business benefits for their customers.
Wipro offer their clients the advantages of:
360-degree solutions:
From s strategy to execution, Wipro has the capabilities to provide their customers with
seamless, one-stop solutions .Bait getting closer to their customers or getting their products to
market, Wipro address the entire spectrum of technology needs.

Quality leadership:
With an integrated quality approach of six sigma, SEI CMMi Level 5, SEI CMM 9000,
Wipro have set international benchmarks in quality. However they never lost sight of the fact
that this focus on quality must ultimately translate into benefits for this customer: Post-
release defects at 0.2 per KLOC ,amongst the lowest in the industry 91% projects completed
on schedule as opposed to an industry average of 55% ,98.5% requests serviced on time
productivity (loc/person day) of of 74%as opposed to an industry average of 58%.

Measurable business results:

The primary driver for IT outsourcing is value and Wipro firmly believes that the delivery of
this value must be through measurable business results. Wipro have consistently exceeded
customer expectations by delivering on calculable parameters, be it lower costs, quicker time-
to-time market or greater productivity.
75% faster time-to to market
35% cost savings
35% productivity enhancements.

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 Dr. PRASHANT MASHETTY COLLEGE OF BUSINESS MANAGEMENT

BIBLIOGRAPHY

 WWW.WIPRO.COM

 WIPRO.WIKIPEDIA

 ORGANISATIONAL BEHAVIOR

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