1/15/13 Media Search - SENR6477 - 3412, 3412C, and 3412E Generator Set Engines

Shutdown SIS

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Troubleshooting
3412, 3412C, and 3412E Generator Set Engines
Media Number -SENR6477-06 Publication Date -01/11/2010 Date Updated -01/11/2010

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Engine Cranks but Does Not Start

SMCS - 1000-035; 1450-035

Probable Causes
Diagnostic codes

Electrical power supply to the Electronic Control Module (ECM)

Electrical connectors

Personality module or incorrect engine software

Flash file

Engine speed signal

Air inlet and exhaust system

Fuel supply

Engine shutdown switches (if applicable)

Rack controls

Combustion

Overspeed protection

Recommended Actions
Diagnostic Codes, and Electrical Power Supply to the ECM

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Certain diagnostic codes may prevent the engine from starting. Connect Caterpillar Electronic Technician (ET)
and check for active codes and/or for logged codes. Troubleshoot any codes that are present before continuing
with this procedure.

Note: If Cat ET will not communicate with the ECM, the problem is most likely with the electrical power supply
to the ECM. Refer to Troubleshooting, "Electrical Power Supply - Test".

Electrical Connectors

Disconnect the J14/P14 ECM connector. Inspect each connector for moisture and corrosion. Also, inspect the
harness from the ECM to the sensors. Refer to Troubleshooting, "Electrical Connectors - Inspect".

Personality Module or Incorrect Engine Software

Check for a active 252-11 diagnostic code. Also, check for a active 252-12 diagnostic code. Refer to
Troubleshooting, "ECM/Personality Module - Test" if the code is present.

Flash File

Verify that the latest flash file has been installed into the ECM.

Engine Speed Signal

1. Crank the engine and observe the engine speed on the Cat ET status screen. If Cat ET indicates zero rpm,
refer to Troubleshooting, "Engine Speed - Test".

Note: Upon initial cranking, the status for engine speed may indicate that the engine speed signal is
abnormal. This message will be replaced with an engine speed once the ECM is able to calculate a speed
from the signal.

2. Ensure that the timing reference gear is installed correctly. The engine will not start if the gear was installed
backward. Check for proper orientation between the crankshaft and camshaft drive gears. Correct the
orientation and/or replace the drive gear, if necessary. Refer to the Disassembly and Assembly manual.

Air Inlet and Exhaust System

1. Check the air filter restriction indicator for a plugged filter. If necessary, service the engine. Refer to the
Operation and Maintenance Manual.

2. Check the air inlet and exhaust system for restrictions and/or leaks. Refer to Systems Operation/Testing
and Adjusting.

Fuel Supply

1. Visually check the fuel level. Do not rely on the fuel gauge only. If necessary, add fuel. If the engine has
been run out of fuel, it will be necessary to prime the fuel system. Refer to Operation and Maintenance
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Manual for the correct procedure.

2. Check the fuel lines for the following problems: restrictions, collapsed lines and pinched lines. If problems
are found with the fuel lines, repair the lines and/or replace the lines.

3. Check the fuel tank for foreign objects which may block the fuel supply.

4. Prime the fuel supply system if any of the following procedures have been performed:

Replacement of the fuel filters

Service on the low pressure fuel supply circuit

Note: A sight glass in the supply line is helpful in diagnosing air in the fuel. Refer to the Systems
Operation/Testing and Adjusting manual for more information.

5. Cold weather adversely affects the characteristics of the fuel. Refer to the Operation and Maintenance
Manual for information on improving the characteristics of the fuel during cold weather operation.

Engine Shutdown Switches (if applicable)

The engine shutdown switches should be in the OFF position. Use Cat ET to verify the status of the shutdown
switches. When a shutdown occurs, the keyswitch must be turned to the OFF position for at least 15 seconds
before restarting the engine.

Rack Controls

Refer to Troubleshooting, "Fuel Rack Solenoid - Test". Also, refer to Troubleshooting, "Sensor Signal (Analog,
Active) - Test".

Combustion

Check for mechanical problems in the combustion system.

Overspeed Protection

If equipped, the air shutoff solenoids must be manually reset. Use Cat ET to verify the status of the shutdown
switches. Refer to Troubleshooting, "Shutdown - Test" .

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Tue Jan 15 2013 19:26:11 GMT+0530 (India Standard Tim e )
All R ights R e se rve d.
Private Ne twork For SIS Lice nse e s.

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