TESLA MOTORS Invoice Invoice Date Reference Number

2077 E University Drive 14-Mar-2018 RONS438011068

Tempe, AZ 85281 Date/Time Received Date/Time Promised
SERVICE DEPARTMENT HOURS
Ph: 602-643-0024 Mon-Fri:
Fax: 14-Mar-2018 10:40 a.m. 14-Mar-2018 18:00
Odometer In Odometer Out
42135 Miles 42197 Miles
Ready Date
21-Mar-2018
Service Advisor
Jared Gregory

Bill To Mobile Phone Additional Phone Vehicle Identification Number

480-787-9626 5YJSA1S18EFP55763

Year Model License Plate Color

2014 Model S Black

Job Number Description Of Work Amount (USD)

Concern: Customer states center display touchscreen has bubbling.

Corrections: Media Control Unit (Touchscreen)

Verified touchscreen has bubble in display. Removed and replaced the media control unit
touchscreen. Tested and confirmed operation.

Parts Replaced or Added

1 Part Quantity
0.00

ASY,MCU SUB-ASSY SHP OGS DISP AND 1

PKG (1087293-00-A)

Pay Type: Warranty

Concern: Customer states there is a consistent vibration in A/C on low setting.

Corrections: Cabin HVAC General Diagnosis

Verified concern. Performed thermal test. Secured A/C line and test drove vehicle to
confirm repair. Vibration is no longer present.

2 Pay Type: Warranty

0.00

RONS438011068 21-Mar-2018 9:10 A.m. 1 of 4

 Concern: Customer states vehicle has clunk noise in right front over bumps.

Corrections: Replace LH and RH Front Suspension Lower Fore Links Due To Link Failure

Verified concern. Replaced both fore arms, strut bolts, front left upper control
arm,passenger rear wheel bearing, outer tie rod end, hub, front knuckle and rear drive unit
due to wear. Test drove after repair to confirm clunk is no longer present.

Parts Replaced or Added

Part Quantity
BOLT, M14X2.00X94 (1008614-00-C) 2
STEERING GEAR OTR TIE ROD (6007071- 1
3 00-B)
FRONT LEFT SUSPENSION KNUCKLE 1
0.00
ASSSEMBLY (1013184-00-D)
FR SUSP UCA ASSY LH (6006532-00-A) 1
RR SUSP HUB AND BEARING ASSY 2
PERFORMANCE (1027170-00-A)
ASY,P-TRAIN,MECH,COMPLETE,RC 1
(1002633-00-Q)
212-B ATF (1031106-00-A) 2
HIGH VOLTAGE INVERTER ENCLOSURE 2
COVER O-RING (1003784-00-A)

Pay Type: Warranty

Concern: Customer states vehicle has vibration in front end at highway speeds.

Corrections: Hub - Front - RH

Inspected and replaced passenger front wheel hub and verified smooth driving operation
at freeway speeds.

Parts Replaced or Added

4 Part Quantity
0.00

BOLT, M14X2.00X94 (1008614-00-C) 2

FRONT HUB AND BEARING ASSEMBLY 1
(6007040-00-A)

Pay Type: Warranty

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 Concern: Perform courtesy inspection.

Corrections: Courtesy Inspection

-Checked for Active alerts: No active alert exist

-Checked firmware version: Updated to latest Version
-Topped off washer fluid.
-Verified wiper and washer jet operation: Good no other issue.
-Tire pressure to proper specifications
5 -Measured tire tread depth at:
0.00
(Outer)mm (Center)mm (Inner)mm
LF: 9
RF:9
LR:9
RR:9

Pay Type: Goodwill

Concern: Customer states high beams seem too high.

Corrections: Adjustment General Diagnosis

Inspected headlight aim. Made adjustments and lowered aim of headlight

6 Pay Type: Goodwill 0.00

Service Center hourly rate: USD 125.00 Total Labor & Miscellaneous 0.00
Items
All parts are new unless otherwise specified.
Total Parts 0.00
Notes:
Shipping 0.00
Discount 0.00
Referral Credit 0.00
Subtotal 0.00
Payment Terms: Sales Tax 0.00
Due upon receipt. PLEASE QUOTE THE INVOICE NUMBER
WITH YOUR PAYMENT TOTAL AMOUNT 0.00

Additional Amount Revised Estimate Job Number Date & Time Approved By (# If By
Phone)

Signature: Date:

RONS438011068 21-Mar-2018 9:10 A.m. 3 of 4

 I hereby authorize the repair work about to be done along with the necessary material and agree that Tesla Motors is not responsible for loss or damage to the vehicle or
articles left in the vehicle in case of fire, theft, or any other cause beyond Tesla's control or for any delays caused by unavailability of parts or delays in parts shipments by
the supplier or transporter. I hereby grant Tesla Motors and its employees to operate the vehicle herein described on streets, highways, or elsewhere for the purpose of
testing and/or inspection. The distance could be as little as a couple of miles or could be as high as 100-200 miles. Customer understands and approves the driving of miles
associated with diagnosis and testing. Any express mechanic's lien is hereby acknowledged on above vehicle to secure the amount of repairs thereto. Any warranties on
products sold hereby are those are those made by the manufacturer. The seller hereby expressly disclaims all warranties, express or implied, including any implied warranty
of merchantability or fitness for a particular purpose, and the seller neither assumes nor authorizes any other person to assume for it any liability in connection with the sale
of said parts. Any limitation contained herein does not apply where prohibited by law.

Repairs Payment

Internal Use Only Internal Use Only

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