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Hardware Installation
Guide
for the
MAX
TM
Family
Version 1.0
THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE
SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND
RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED
WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL
RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS.
THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE
SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE
INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE
SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR NET2PHONE REPRESENTATIVE
FOR A COPY.
The following information is for FCC compliance of Class A devices: This equipment has been tested and
found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC rules. These
limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can radiate radio-frequency
energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference, in which case users will be required to correct the interference at their own expense.
The following information is for FCC compliance of Class B devices: The equipment described in this
manual generates and may radiate radio-frequency energy. If it is not installed in accordance with
Net2Phone's installation instructions, it may cause interference with radio and television reception. This
equipment has been tested and found to comply with the limits for a Class B digital device in accordance
with the specifications in part 15 of the FCC rules. These specifications are designed to provide
reasonable protection against such interference in a residential installation. However, there is no
guarantee that interference will not occur in a particular installation.
Modifying the equipment without Net2Phone's written authorization may result in the equipment no longer
complying with FCC requirements for Class A or Class B digital devices. In that event, your right to use the
equipment may be limited by FCC regulations, and you may be required to correct any interference to
radio or television communications at your own expense.
You can determine whether your equipment is causing interference by turning it off. If the interference
stops, it was probably caused by the Net2Phone equipment or one of its peripheral devices. If the
equipment causes interference to radio or television reception, try to correct the interference by using one
or more of the following measures:
· Turn the television or radio antenna until the interference stops.
· Move the equipment to one side or the other of the television or radio.
· Move the equipment farther away from the television or radio.
· Plug the equipment into an outlet that is on a different circuit from the television or radio. (That is, make
certain the equipment and the television or radio are on circuits controlled by different circuit breakers or
fuses.)
Modifications to this product not authorized by Net2Phone could void the FCC approval and negate your
authority to operate the product.
NOTWITHSTANDING ANY OTHER WARRANTY HEREIN, ALL DOCUMENT FILES AND SOFTWARE
OF THESE SUPPLIERS ARE PROVIDED "AS IS" WITH ALL FAULTS. NET2PHONE AND THE ABOVE-
NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING,
WITHOUT LIMITATION, THOSE OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OR ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE
PRACTICE.
IN NO EVENT SHALL NET2PHONE OR ITS SUPPLIERS BE LIABLE FOR ANY INDIRECT, SPECIAL,
CONSEQUENTIAL, OR INCIDENTAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST PROFITS
OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL,
EVEN IF NET2PHONE OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
Net2Phone MAX, Net2Phone, the NET2PHONE logo and the Net2Phone logo are registered trademarks
of Net2Phone in the U.S. and certain other countries. All other trademarks mentioned in this document are
the property of their respective owners.
Printed in Korea.
Contents
1. About This Guide.................................................................................................................................1
2. Overview of the Net2Phone MAX.......................................................................................................2
2.1. System Features ..................................................................................................................2
2.2. User interfaces.....................................................................................................................2
2.3. QoS enhancement functions................................................................................................2
2.4. Operation and maintenance .................................................................................................2
2.5. System Configuration..........................................................................................................3
2.5.1. Analog voice version ..................................................................................................3
2.5.2. Digital voice version ...................................................................................................3
2.5.3. System Specification...................................................................................................4
3. Planning Your Installation....................................................................................................................5
3.1. Location and Mounting Requirements ................................................................................5
3.1.1. Heat Dissipation..........................................................................................................5
3.1.2. Access to Chassis........................................................................................................6
3.1.3. Power Source ..............................................................................................................6
3.2. Distance Limitations for Interface Cables ...........................................................................7
3.2.1. Ethernet Maximum Distance ......................................................................................7
3.2.2. Serial Port Maximum Distances .................................................................................7
3.2.3. Digital Voice Port Maximum Distances......................................................................7
3.2.4. Analog Voice Port Maximum Distance.......................................................................8
3.3. Interference Considerations.................................................................................................8
3.4. Safety Precautions ...............................................................................................................9
4. Installing Net2Phone MAX................................................................................................................10
4.1. Safety Recommendations ..................................................................................................10
4.2. Considerations for System Installation..............................................................................11
4.3. Standalone (desktop) installation ......................................................................................11
4.4. Rack mount installation (19 inch racks only) ....................................................................11
4.5. Cable connection ...............................................................................................................12
5. Powering Up Net2Phone MAX..........................................................................................................13
5.1. Checklist for Power-Up.....................................................................................................13
5.2. Power-Up Procedure .........................................................................................................13
5.3. Setting the Ethernet Port IP Address .................................................................................18
5.4. Troubleshooting.................................................................................................................22
6. Cable Specifications...........................................................................................................................23
i
6.1. Ethernet port......................................................................................................................23
6.2. Console port ......................................................................................................................23
6.3. FXS/FXO port (analog voice port for analog telephone) ..................................................24
6.4. T1/E1 port .........................................................................................................................24
ii
net2phone MAX Hardware Installation Guide About This guide
This preface discusses the audience, organization, and conventions of this publication, and describes how
to obtain additional documentation.
This publication is designed for people who have some experience installing networking equipment such
as routers, hubs, servers, and switches. The person installing Net2Phone MAX should be familiar with
electronic circuitry and wiring practices and have experience as an electronic or electromechanical
technician.
Your Net2Phone MAX is also shipped with a quick start guide to help you quickly install the hardware
and connect the cabling. It also details the initial configuration of the Net2Phone MAX. Basic
configuration instructions are described in the Net2Phone MAX User Guide that accompanied your
Net2Phone MAX.
Convention Description
Caution This symbol means reader be careful. In this situation, you might do something
that could result in equipment damage or loss of data
Warning This symbol means danger. You are in a situation that could cause bodily injury.
Before you work on any equipment, you must be aware of the hazards involved with
electrical circuitry and be familiar with standard practices for preventing accidents.
1
net2phone MAX Hardware Installation Guide Overview of the YAP MAX
Net2Phone MAX is a box-type Internet telephony gateway system that provides real-time telephone
communication service over Internet/Intranet.
Net2Phone MAX sends/receives voice packet through the packet network using Net2Phone propriety
VOIP (Voice over IP) protocol.
Net2Phone MAX complies with the international electrical interface standards and allows easy
configuration of various subscriber interfaces.
Net2Phone MAX accommodates Net2Phone protocol specifications to provide Internet telephone service,
and implements the echo cancellation function to assure clear call quality. Also, Net2Phone MAX
provides easy system setup and management features through console interface, Telnet client, and web
browser.
2
net2phone MAX Hardware Installation Guide Overview of the YAP MAX
3
net2phone MAX Hardware Installation Guide Overview of the YAP MAX
4
net2phone MAX Hardware Installation Guide Planning Your Installation
Before you begin to install your Net2Phone MAX, consider the information in this chapter:
l Location and Mounting Requirements
l Distance Limitations for Interface Cables
l Interference Considerations
l Safety Precautions
Make sure that these requirements are met before you begin the installation.
The room where the Net2Phone MAX is operated must maintain a temperature between 32 and 122° F (0
to 50° C) and must have adequate air circulation to ensure proper cooling.
Enclosed racks must have adequate ventilation. An enclosed rack should not be overcrowded and should
have louvers and a fan.
Make sure that the ventilation ports of the Net2Phone MAX are not blocked. If the chassis is installed
using slide rails, check for blocked ventilation ports when it is fully in position.
If the Net2Phone MAX is installed in an enclosed rack with a ventilation fan at the top, make sure that
heated air drawn upward is not too hot for adequate cooling.
Baffles can help to isolate exhaust air from intake air, which also helps to draw cooling air through the
5
net2phone MAX Hardware Installation Guide Planning Your Installation
chassis. The best placement of the baffles depends on the airflow patterns in the rack, which are found by
experimenting with different arrangements.
Caution
If the unit is placed on a desktop, the rubber feet must remain in place to provide space for cooling
air circulation. Inadequate ventilation can result in overheating and damage.
Allow space at the rear of the chassis for cable connections. Consider also the need to access the chassis
for future upgrades, maintenance, and troubleshooting.
If you suspect that your AC power is not clean---if lights flicker often or there is machinery with large
motors nearby---have a qualified person test the power. Install a power conditioner if necessary.
Warning
Read the installation instructions before you connect the system to its power source.
Warning
Before working on a chassis or working near power supplies, unplug the power cord.
Warning
This product relies on the building's installation for short-circuit (overcurrent) protection. Ensure
that a fuse or circuit breaker no larger than 120 VAC, 15A U.S. (240 VAC, 10A international) is
used on the phase conductors (all current-carrying conductors).
Caution
To avoid damage from lightning and power surges, install proper grounding.
A Net2Phone MAX with AC power supply auto-selects either 100-127 volt or 200-240 volt operation. AC
versions include a 6-foot (1.8-meter) electrical power cord.
6
net2phone MAX Hardware Installation Guide Planning Your Installation
When planning your installation, consider distance limitations and potential electromagnetic interference
(EMI) as defined by the Electronic Industries Association (EIA). Following are the distance limitation
specifications for Ethernet, serial, T1/E1, and analog telephone interfaces.
The maximum segment distance for Ethernet 10BaseT is 330 feet (100 meters) (specified in IEEE 802.3).
Table 4 shows the standard relationship between baud rate and maximum distance for EIA/TIA-232
signals.
Caution
EIA/TIA-232 is often used at greater distances than specified in Table 2-3. If you understand the
electrical problems that can arise and can compensate for them, you might still be able to get good
results; however, Net2Phone recommends that you keep your cable runs within the standard-
defined distance.
The maximum distances between the digital voice port of a Net2Phone MAX and a digital PBX are
shown in Table 5.
Table 5 Speed and Distance Limitations for the Digital Voice Port
7
net2phone MAX Hardware Installation Guide Planning Your Installation
The maximum distance is established by a total allowable loop resistance, including the phone or terminal
equipment, of 600 ohms.
When you run cables for any significant distance in an electromagnetic field, interference can occur
between the electromagnetic field and the signals on the cables. This has two implications for the
installation of terminal plant cabling:
l Unshielded plant cabling can emit radio interference.
l Strong electromagnetic interference (EMI), especially as caused by lightning or radio
transmitters, can destroy the EIA/TIA-232 drivers and receivers in the Net2Phone MAX.
If you use twisted-pair cables with a good distribution of grounding conductors in your plant cabling,
emitted radio interference is unlikely.
If you have cables exceeding recommended distances, or if you have cables that pass between buildings,
give special consideration to the effect of lightning strikes or ground loops. If your site has these
characteristics, consult experts in lightning suppression and shielding. The electromagnetic pulse caused
by lightning or other high-energy phenomena can easily couple enough energy into unshielded conductors
to destroy electronic devices.
Most data centers cannot resolve the infrequent, but potentially catastrophic problems just described
without pulse meters and other special equipment. Take precautions to avoid these problems by providing
a properly grounded and shielded environment and by installing electrical surge suppression.
If you remove any module, you must either install a module in its place or install a cover plate over the
opening. All module openings must be either occupied or covered to prevent electromagnetic interference
(EMI).
8
net2phone MAX Hardware Installation Guide Planning Your Installation
l The removal and installation of FRUs (Field Replaceable Units) must be carried out by certified
engineer who is experienced with the product.
l The removal and installation of FRUs (Field Replaceable Units) must be carried out with
appropriate tools (medium-size flat-blade screwdriver).
l One must not put hand into any empty slot where FRU is not installed.
l AC power must be supplied to the system after the blank face-plate is placed in appropriate empty
slots.
l When the Lithium battery embedded in the NVRAM (MPU board component No. U5) is fully
discharged and is not functional, the product supplier must collect the MPU board and replace the
NVRAM. The NVRAM with discharged Lithium battery must be discarded in a method which is
instructed by according laws.
l The disassembly of product chassis must be carried out by certified person who is experienced with
the product.
l The product chassis must not be disassembled when the power is on.
l The replacement of power related components {AC/DC converter, DC/DC converter, Fuse
component} must be executed after consulting the product supplier.
l After installing the FRUs into the system, the spring screws attached on the face-plate must be
fasten before using the system.
9
net2phone MAX Hardware Installation Guide Installing net2phone MAX
There are 2 ways to install Net2Phone MAX, which are standalone (desktop) installation and rack mount
installation.
Warning
Do not touch the power supply when the power cord is connected. For systems with a power
switch, line voltages are present within the power supply even when the power switch is off and
the power cord is connected. For systems without a power switch, line voltages are present within
the power supply when the power cord is connected.
Warning
Before working on a chassis or working near power supplies, unplug the power cord on AC units.
Warning
Before working on equipment that is connected to power lines, remove jewelry (including rings,
necklaces, and watches). Metal objects will heat up when connected to power and ground and can
cause serious burns or can weld the metal object to the terminals.
Warning
This equipment is intended to be grounded. Ensure that the host is connected to earth ground
during normal use.
l Locate the emergency power-off switch for the room in which you are working. Then, if an
electrical accident occurs, you can act quickly to turn OFF the power.
l Disconnect all power before installing or removing a chassis.
l Do not work alone if potentially hazardous conditions exist.
l Never assume that power is disconnected from a circuit. Always check.
l Look carefully for possible hazards in your work area, such as moist floors, ungrounded power
extension cables, and missing safety grounds.
10
net2phone MAX Hardware Installation Guide Installing net2phone MAX
① When installing equipment, connect the ground line first; and when moving the equipment,
disconnect the ground line last.
② When installing equipment, always wear an anti-electricity wrist strip.
③ The power cable to be used should be provided by the equipment supplier or must be a certified
product.
④ The environment of the equipment should maintain a temperature range of 0°C ~ 50°C and well
ventilated.
⑤ Verify if the power quality is appropriate (In case an electrical light is flickering or there exists a
large-size monitor nearby).
⑥ Verify if there is a fuse in the fuse holder, which is beside the equipment switch. (Fuse
specifications: T2AL250V made by Schurter)
⑦ Connect/disconnect cables always after power switch is turned off.
⑧ When viewed from the front, a wall or other obstacles should not block the ventilation holes located
on both sides of the system.
① Fix the mounting handle to Net2Phone MAX with the bolts in left and right edge. (in front or rear)
② Fix the mounting handle to a rack with bolts.
③ Connect the ground line {supplied by rack} to the ground screw of Net2Phone MAX. (Ground line
specifications: AWG18, GREEN/YELLOW)
⑥ Connect the system power cable to the power outlet with the ground terminal.
11
net2phone MAX Hardware Installation Guide Installing net2phone MAX
The following figure shows the equipment connection with Net2Phone MAX
RJ-11 RJ-11
to to
AVU RJ-11 RJ-11
[FXO] cable cable
RJ-11 RJ-11
AVU MPU RJ-45
[FXS] to to 9-pin RS-232C
RJ-11 RJ-11 cable Power
cable cable cable cable
HUB
10/100 PC
phone FAX RS-232C port AC power
baseT
port outlet
l Connection between the console port and the serial port of a PC: Uses 9-pin EIA-232 female-male
straight-through connection cable.
l Connection between the LAN port of Net2Phone MAX and the LAN port of a hub/router : Uses the
RJ-45 cable (UTP 5)
l Connection between the T1/E1 port of Net2Phone MAX and the T1/E1 port of a digital PBX: Uses
the RJ-48 cable(STP 3)
l Connection between the FXS port and a telephone : Uses the RJ-11-to-RJ-11 cable (UTP 1)
l Connection between the FXO port and an analog PBX: Uses the RJ-11-to-RJ-11 cable (UTP 1)
12
Hardware Installation Guide Powering Up YAP MAX
Read the "Checklist for Power-Up" and perform the "Power-Up Procedure" starting on this page.
If you need to prepare your Net2Phone MAX for configuration through a Telnet or Web connection,
perform the procedure in the "Setting the Ethernet Port IP Address" section.
You are ready to power up a Net2Phone MAX if it meets these requirements (described in "Installing
Net2Phone MAX"):
l Securely mounted
l Power connected
l Interface cables connected
Perform this procedure to power up your Net2Phone MAX and verify that it goes through its initialization
and self-test. When you are finished with this procedure, the Net2Phone MAX will be ready to configure
for network interfaces and services.
The boot loader loads the system bootstrap code (boot image) into RAM. The bootstrap code performs a
series of system diagnostic routines that check the functions of the CPU, memory, and system interfaces.
Messages similar to those shown below are displayed while the system checks are executed during a first-
time power-up:
pSOSystem V2.5.0
Copyright (c) 1991 - 1998, Integrated Systems, Inc.
----------------------------------------------------------------------
13
Hardware Installation Guide Powering Up YAP MAX
START-UP MODE:
Run the BOOT
HOST DEBUGGER CONNECTION (if activated):
Network connection
NETWORK INTERFACE PARAMETERS:
IP address on LAN is 165.243.134.103
LAN interface's subnet mask is 0xffffff00
IP address of default gateway to other networks is 165.243.134.254
HARDWARE PARAMETERS:
Serial channels will use a baud rate of 19200
HARDWARE PARAMETERS:
Processor : MPC860 (Rev B.0), Running at 48Mhz
Board Info : MVC Board
Board memory : EPROM : 2Mbytes, ~120ns, Enabled
DRAMs : 16Mbytes, 60ns, Enabled, EDO
Board's Ethernet hardware address : 0:40:5A:23:23:53
BOOT PARAMETERS:
DHCP Used : No
DHCP Program Delay 1
After board is reset, start-up code will wait 1 seconds
----------------------------------------------------------------------
To change any of this, press ENTER key within 1 seconds
+-----------------------------------+
| ###### #### #### ###### |
| ## ## ## ## ## ## # ## # |
| ##### ## ## ## ## ## |
| ## ## ## ## ## ## ## |
| ###### #### #### #### |
+-----------------------------------+
| Boot Program V.1.3.2 |
| 2000. 7. 14. |
+-----------------------------------+
Press ENTER key to enter management Mode. (Waiting for 1 seconds)
copy and jmp to code...
Suspend PNAD
14
Hardware Installation Guide Powering Up YAP MAX
15
Hardware Installation Guide Powering Up YAP MAX
16
Hardware Installation Guide Powering Up YAP MAX
R2 Initialization Success
R2 Binding to Trunk 2 Success
!!Codec[0] Ch[1]: FXS Thermal Alarm Cleared
!!Codec[0] Ch[0]: FXS Thermal Alarm Cleared
!!Codec[0] Ch[2]: FXS Thermal Alarm Cleared
DNS Resolver Started
LAN LINK UP
Login:
* type ‘root’for user ID & ‘n2p’for password.
17
Hardware Installation Guide Powering Up YAP MAX
If you are going to configure the Net2Phone MAX remotely through an Ethernet connection, connect its
Ethernet port to a live Ethernet connection using a standard Ethernet cable with RJ-45 connectors; then
use this procedure to set an IP address for the Ethernet port.
[Example]
SYS_NAME:/CONFIG/IP> change
SYS_NAME:/CONFIG/IP> change
18
Hardware Installation Guide Powering Up YAP MAX
1. Change IP Address.
2. Change IP Netmask.
3. Change Def. G/W IP.
4. Change Console Baudrate.
0. Exit Menu.
What do you want to change (0-4) ? : 1
1. Change IP Address.
2. Change IP Netmask.
3. Change Def. G/W IP.
4. Change Console Baudrate.
0. Exit Menu.
What do you want to change (0-4) ? : 0
SYS_NAME:/CONFIG/IP> ../system/reset
19
Hardware Installation Guide Powering Up YAP MAX
SYS_NAME:/CONFIG/IP> change
1. Change IP Address.
2. Change IP Netmask.
3. Change Def. G/W IP.
4. Change Console Baudrate.
0. Exit Menu.
What do you want to change (0-4) ? : 2
1. Change IP Address.
2. Change IP Netmask.
3. Change Def. G/W IP.
4. Change Console Baudrate.
0. Exit Menu.
What do you want to change (0-4) ? : 0
20
Hardware Installation Guide Powering Up YAP MAX
SYS_NAME:/CONFIG/IP> ../system/reset
SYS_NAME:/CONFIG/IP> change
1. Change IP Address.
2. Change IP Netmask.
3. Change Def. G/W IP.
4. Change Console Baudrate.
0. Exit Menu.
What do you want to change (0-4) ? : 3
21
Hardware Installation Guide Powering Up YAP MAX
1. Change IP Address.
2. Change IP Netmask.
3. Change Def. G/W IP.
4. Change Console Baudrate.
0. Exit Menu.
What do you want to change (0-4) ? : 0
SYS_NAME:/CONFIG/IP> ../system/reset
5.4. Troubleshooting
If there appears to be any malfunction, you should first check all cables and connections. If these appear
to be in order, see Table 6 for specific troubles and solutions.
For problems with the configuration, see the Net2Phone MAX User Guide.
Table 6
22
Hardware Installation Guide Cable Specifications
6. Cable Specifications
This section describes connectors and cables used for connecting Net2Phone MAX to other equipments.
This port uses RJ-45 modular jack and is connected by UTP5 (Unshielded Twisted Pair class 5) cable.
The maximum allowed length of the cable is 100 m.
Table 7 Pin connection table of the RJ-45 cable for Ethernet (NC : No Connection)
RJ-45 Plug
Pin Signal
1 TX+
2 TX-
3 RX+
4 NC
5 NC
6 RX-
7 NC
8 NC
This port uses D-sub 9-pin (DB9) female connector and is connected by D-sub male-to-female 9-pin
connector cable with straight pin-to-pin connections (i.e. pin#1 goes to pin#1, pin#2 goes to pin#2, … ).
23
Hardware Installation Guide Cable Specifications
This port uses RJ-48 modular jack and is connected to an analog telephone by RJ-11-to-RJ-11 UTP1
(Unshielded Twisted Pair class 1) cable.
Table 8 Pin connection table of the RJ-11 cable for FXS/FXO port
RJ-11 Plug
Pin Signal
1 NC
2 NC
3 Ring
4 Tip
5 NC
6 NC
This port uses RJ-48 modular jack and is connected to a digital PBX by RJ-48 STP3 (Shielded Twisted
Pair class 3) cable.
The maximum allowed length of the cable depends on the load of telephone or other equipment
connected to the line.
Table 9 Pin connection table of the RJ-48 cable for digital trunk
RJ-48 Plug
Pin Signal
1 RX(input)
2 RX(input)
3 NC(Not Connected)
4 TX(output)
5 TX(output)
6 NC
7 NC
8 NC
24