Beruflich Dokumente
Kultur Dokumente
LEARNING
Khalifa S. Elgosbi
(Fall 2016)
Parent-interface interaction in K-12 web based learning 2
Abstract
In the present paper, phenomenological research methodology was used to collect systematic
data and in-depth interpretations from five parents of 4th through 8th students in the Chromebook
initiative of 428 Education District, Dekalb area in Illinois. The participants were recruited to be
observed and to answer open-ended questions about the impact of their interaction with the
interface of the Chromebook, which the school district has given to their children to be used at
home. The Chromebook initiative is a part of a large-scale national education program intending
to improve school outcomes by means of using technology education principles to enhance use
of the program goals. Lack of parent engagement in the design of the interface is causing such
and expected from them. In conclusion, I can say that my experience in doing qualitative
research is very little as this is my first time I have chosen to work with qualitative design. So
this is an opportunity for me to learn from this experience and to understand through practical
work how qualitative research is used to study phenomena that occur in educational fields.
Parent-interface interaction in K-12 web based learning 3
Introduction
In recent years, 1:1 computing initiative in schools has been a topic of discussion
among educators (Bebell, & Kay, 2010; Bebell, & O'Dwyer, 2010; Lowther, Inan, Strahl, &
Ross, 2012). In fact, many research studies have recommended innovation to facilitate teaching
As a result, nearly all educators and policy makers decided to enhance innovation initiatives that
suggested using technology for improving educational outcomes. Specifically, this study is an
attempt to look at one of these initiatives, which gained momentum in the last decade to inter
many school districts. This initiative is called the Chromebook initiative and it is based on the
idea that every child in the K-12 school system starting from grade three on should be included
in the K–12 1:1 computing programs. The K-12 1:1 computing program has been adopted in
many regions and school districts in the US, but the scale and seriousness of its implementation
differs from one state to another depending on the school district program (Bebell, & Kay, 2010).
In this study I will interview some parents and observe them working on this initiative with their
This study is about the parent-interface interaction of the parents of 4th through 8th
students in the Chromebook initiative of 428 Education District, Dekalb area. The topic of this
study will be parent-interface interaction and how it exists in the education of 4th grade through
8th grade in k-12 web based learning. This is a qualitative study of parent-interface interaction in
K-12 web based learning. The parents of five 4th grade through 8th grade students who live and
go to school in Dekalb (n= 5). All the participants are parents and experienced users of
instructional technology as ETRA Department grad students. The objective of this study is to
parent-interface interaction in K-12 web based learning utilizing interview method. The
researcher will investigate this topic and try to get answers to the research questions how, why,
and what.
How does parent-interface interaction take place in K-12 online learning? Why is it
important that the parents of K-12 learners interact with the materials and tools of the web? What
knowledge do parents need to have in order to interact effectively with the technological
interface that is presented as part of their kids’ learning? This study is aiming to explore parent
interaction with interface website of web-based learning of students, who are 4th graders through
12th graders and who need to do part of their learning online learning from web based materials.
Using the activity theory as a conceptual framework, I will investigate the following
questions: 1) How does parent-interface interaction take place in K-12 online learning? 2) Why
is it important that the parents of K-12 learners interact with the materials and tools of the web?
3) What knowledge do parents need to have in order to interact effectively with the technological
What really attracted my attention and intrigued me was the amount of details one can
get from talking to people about their issues and concerns around technology and use of
technological tools in education. Although I approached this topic with very little information
about the context of my study (i.e. using Cromebooks in 4th through 8th grade education for
involving children in web based learning and online education), my initial contacts with some of
the participants (i. e. parents of 4th through 8th grade students) have been very fruitful and I am
I am approaching this research with the idea that I have to “bracket” my presence as
much as possible. However, I am really worried about my assumptions and thought that fathers
have to be responsible for their kids’ education and interaction with technology. This
preoccupation makes me think that some answers to my interview questions can be expected or
taken for granted. I have already decided to do something about this problem so that it would not
bias or contaminate the data I am going to collect. In fact, I am thinking of filtering these
concerns by working hard on the interview questions. The questions have to be accurately
written to avoid including any hints or clues that might work toward soliciting information.
Hopefully, my awareness of this problem will make things work better for my research.
So far, there are no issues or problems related to the ethical side of the research. I think
nothing personal is involved nor do I need to have any contact with the children (the study does
not involve the children anyway); all I needed so far was to ask the parents for their acceptance
I have met three of the sampled participants and so far they are showing considerable
understanding and enthusiasm to participate in my study. Now they know that they are going to
participate as interviewees and two of them have agreed to be subjects of my observations. The
first meetings with some of the participants have already given me some acquaintance of the
context and the background of the participants. In general my meeting with them went well. We
talked about how the school district wanted the students to use technology on their own at home
as an after school program to help them do extra study and things with technology. I also wanted
to know how the parents felt about the idea that their children would have to work extra school
Parent-interface interaction in K-12 web based learning 6
tasks on their own, and if they have any concerns. For my research understanding the standpoint
As I am the method and instrument at the same time, my role will be to design the
research procedures such as preparing the time line for the interviews and observations, writing
the interview protocols, designing observation sheets, and administrating these procedures to the
participants. This role is full of contact scenarios with the participants so it is a double-edged role
and I have to be very careful not to confuse my role as a researcher with my identity as a friend
and a colleague of the participants. Confusing these roles might result in lack of seriousness and
then it can affect my plans and procedures. For example, they might think I know about
technology as much as they do and so they do not need to tell me in details about something. If
this happens, then I need to adjust my interview questions to help obtain more information.
In qualitative research “rapport” is how close the relationship between me, (the
researcher), and my participants (the parents of 4th though 8th grade students in Dekalb). I think
because all the parents in the sample are ETRA department students, I have good chances of
benefiting from the colleagueship connections with them. This fact will help me create the right
atmosphere for the interviews and the observations. The fact that I already know all my
participants, as they are my classmates and colleagues, is a positive point toward building the
information, which these parents know much more than I do. All my five participants are
actually parents of K 12 students in the above-mentioned district and in Dekalb to be exact. They
students, who are studying to become instructional technology specialists and web-based
learning students, are all coinsidingly. These students are at the same time parents 4th grade
Parent-interface interaction in K-12 web based learning 7
through 8th grade k-12 education in Dekalb. They live in Dekalb with their families and their
children go to school in Dekalb. As parents, they are expected to interact with the technological
interface of this web based learning in order to help their children learn what their schools have
designed for them as web based learning. This situation is very serious and vey important
because it can enhance the child’s use of web based materials if their parents are able to interact
with the technological interface needed by the district’s policies. We do not know much
information about how the parents are doing this at the moment or whether they are able to help
papers that investigated education problems and challenges to examine and explain the
problems. If I can explore this topic by means of qualitative research design, I will be able to
understand if such interaction can help or otherwise hinder the students’ performance in doing
their assignments at home. The amount of information, which I need for this study, will come
from the interviews and observations that I will conduct as data collection procedure part of this
research.
The parents of K 12 students in 428 Education District, Dekalb area, have to handle
some of their children’s online and web-based learning because their schools require them to do
part of their education on “Chromebooks”. According to the district’s policies the school
provides each student with a Chromebook laptop starting at grade 3 and the students are
This situation is very serious and vey important because it can enhance the child’s use
of web based materials if their parents are able to interact with the technological interface needed
by the district’s policies. We do not know much information about how the parents are doing this
at the moment or whether they are able to help their children benefit from the web-based part of
their learning. I will explore this issue of study and try to investigate parent-interface interaction
and how it exists in the education of 4th grade through 8th grade in k-12 web based learning.
Theoretical Framework:
Activity theory is associated with online and technology instruction because it explains
the interactional components of an educational setting. The original concept of the framework is
people involved in the activity) and objects (i. e. the outcomes of the activity).
interaction, which is the main question in this study. During this interaction, human mental
processes appear as a result of interrelationships between an educational activity and its actors
(subjects/people). According to activity theory, activity is oriented toward the goal. During any
educational activity, humans create objectives and goals that are a necessary for the development
of an educational task. Through the use of tools, the activity is modified in accordance with the
required goal. The result will be self-regulation and participation through social interaction with
This framework also provides a rich new insight with which to interpret and understand
the findings of this study. In this study the parents of 4th through 8th graders will be observed and
interviewed about their interaction with the interface of the Chromebooks of their children. The
Parent-interface interaction in K-12 web based learning 9
differences between the parents’ goals and stakeholders’ goals will explain what modifications
Using the activity theory as a conceptual framework, I will investigate the following
questions: 1) How does parent-interface interaction take place in K-12 online learning? 2) Why
is it important that the parents of K-12 learners interact with the materials and tools of the web?
3) What knowledge do parents need to have in order to interact effectively with the technological
Research Goals
facing parents of students who are studying in 4th grade through 8th grade in public schools
regarding the integration of web based learning into the learning opportunities of their kids. Also
to investigate whether integrating educational web based learning is important in the early years
of education?
The contribution of my study will help an education district (i.e. 428 School District) to
understand; how integrating technology into the educational curricula might improve learning
and affect the teachers’ efforts and the students’ achievement. Intellectual goal is to find out what
concerns do parents have regarding the implementation of Chromebook web based program.
Which parent concerns should school districts be aware of when integrating web-based learning.
Research Questions
• Why is it important that the parents of K-12 learners interact with the materials and tools
of the web?
• What knowledge do parents need to have in order to interact effectively with the
papers that investigated education problems and challenges to examine and explain the
education problems. If I can explore this topic by means of qualitative research design, I will
be able to understand if such interaction can help or otherwise hinder the students’
performance in doing their assignments at home. The amount of information, which I need
for this study, will come from the interviews and observations that I will conduct as data
Methods
Methodological concerns
According to Creswell (2012), “As a new researcher, you may wonder whether you
have the ability to read, evaluate, and actually conduct research. Knowing the process of
research, you may say, does not guarantee an adequate research study” (p, 23). So, for me it is a
challenge that my knowledge and my skills need to be improved through some practical tasks
during this class. I think it is the right decision to attend this class before I start writing my
dissertation proposal because whatever knowledge I have to learn from this class will help form
my research identity in the future. Building research skills involves what Maxwell (2005) calls
“using matrices as a tool” that can help a novice qualitative researcher to acquire skills for
Parent-interface interaction in K-12 web based learning 11
ongoing research practices. According to Maxwell (2005), in order “To design a workable and
productive study, and to communicate this design to others, you need to create a coherent design,
one in which the different methods fit together compatibly, and in which they are integrated with
the other components of your design (p, 102). These skills are what will make me accomplish the
For this class, my study includes five participants and all of them are my colleagues at
the ETRA Department and are my friends, so I will work so closely with my participants and I
can double check from them on things that are ambiguous or that need more explanation. Also I
will have my participants review my analyses for me so that I make sure every single
Sampling procedures
The sampling will be purposeful and the research will select five parents to be the
participants in this study. Because I wanted the sample to only include parents with technological
knowledge, all the participants I am contacting now are parents whose knowledge of technology
is excellent. I have not met all the participants so far but I have contacted all of them by email
and explained to them that I am doing this qualitative study to see how parents interact with the
technological interface of the Web-based learning, which their children are required to do at
home on the school district’s Cromebook laptops. They all agreed to participate in my study and
Data collection
The researcher used semi-structured interviews and observations to collect the needed
data from the participants. This research design was helpful to enable the researcher during the
Parent-interface interaction in K-12 web based learning 12
interview to elaborate and expand the responses depending on the participants’ readiness to
contribute how much they know. The interviews were flexible in number of questions and time
so that the participants will feel free to provide more information. Each interview was between
20 – 40 minutes long and the participants were asked to feel free to ask for breaks if they feel
they like to. All the interviews were video recorded to include not only the verbal side of
communication but also the facial expressions and gestures. The participants were reassured that
all the recording will be confidential and will be destroyed immediately after being analyzed and
After collecting the data, the researcher conducted a qualitative transcription of the
responses into word format to allow coding and analyzing the data. Coding in qualitative
research involves forming of themes that capture the information to be used in answering the
research questions (Maxwell, 2005). Analyzing of the data from both the interviews and the
observation was done by means of interpretations made by the researcher. One advantage of
being a colleague and a friend of the participants is the fact that the researcher was able to go
back to the participants and ask them for a further review of the comments and conformity of the
analyses. The researcher conducted this procedure of response checking to maintain validity of
the results.
Then I conducted the observations. For more data, I had to observe two of the five
participants, who attended the interviews. The first observation was in the College of education
learning center; whereas, the second observation took place in the home of the participant. There
was a coach and there were some armchairs in the living room but the observation started with
only two people so there was a lot of space and although the I sat away from the participant and
his child, most of the time I concentrated on the parent’s interaction with the interface of the
Parent-interface interaction in K-12 web based learning 13
Chromebook . The interface included a school Website, school emails, some games,
applications, Internet information, reading Website, and a lot of Internet information. However,
there was no blackboard or discussion boards or any type of feed back platforms.
The living room also had two doors and two glass windows on both sides. The coach
and chairs were navy blue color and nicely manufactured to suit gusts’ choices in terms of size,
comfort, cleanness, sociability, and how comfortable you can be in a home. All the furniture in
the room was nicely arranged for use and the door way was clear. At the front there was a TV
screen on which I glanced there was some news program, but there was no sound as the volume
was mute. Towards the back there is another door, which leads to the yard but I did not go that
far. Clearly this was a family home because it had picture of a family hanging everywhere on the
walls. It also had another painting of the sea on the wall behind me. I did not notice any noise of
any other children but when I asked the parent he said he had another two children who are
It is really essential for the qualitative researcher to build good relationships with
participants because the researcher in qualitative research is considered both the investigator and
the instrument (Bogdan, & Biklen, 2007). In my study all the participants are already my friends
whom I have met and worked with on the different doctoral program courses. They know that I
am a researcher and that I need this information for the completion of my study so they
contributed the best of their knowledge to make this study. The researcher had to tell the
participants that he knows very little about the topic since he is not a parent of K-12 students
himself. As ETRA department students, the participants have known the researcher and known
Parent-interface interaction in K-12 web based learning 14
that the interviews are vital for collecting the research information. This fact was also helpful in
making the participants’ responses factual and academic. The distance between the researcher
and the participants was very important for the completion of the interviews in time for the
conducting the observations carefully to accomplish this study. The researcher applied to the
ETRA department for official permissions to do this study and to interview the participant. The
participants were all informed that the researcher has the ETRA department’s permission to
interview them. This knowledge helped reassure them that their information is confidential and
research skills and then moved to writing the research questions to create guidelines for my study
and work with the questions to reach findings and conclusions. I also knew that as a university
teacher I have already learned valuable evaluation skills through my career experiences. These
skills include assessment criteria, needs analysis procedures, and ways of asking questions that
provide feedback in order to understand the aspects of a given situation when I have to evaluate
my teaching methods for developing myself. Although I have never done any qualitative
research before, I have had the skills to investigate situations and phenomenon through using the
right tools for getting enough details. Similarly, in qualitative research, we need to gather data
about the situation and use the analyses of such data in reporting the findings once the data
collected from the participants is transcribed, coded, and analyzed. I also know that the
qualitative research design is dependent on how much information the researcher obtains from
each participant.
Parent-interface interaction in K-12 web based learning 15
which these parents know much more than I do. All my five participants are actually parents of
educational background, they are doctoral students, who are studying to become instructional
technology and web-based learning specialists. I chose these doctoral students, partly because
they are at the same time parents 4th grade through 8th grade k-12 education in Dekalb, and
partly because I wanted to control for the factor of technological knowledge in this study. They
live in Dekalb with their families and their children go to school in Dekalb. As parents, they are
expected to interact with the technological interface of this web based learning in order to help
their children learn what their schools have designed for them as web based learning. for the
analyses, I used qualitative coding procedures to capture the emergent themes and use them in
the findings to explain how parent-interface interaction might help to enhance the Chromebook
initiative.
Below are some themes/codes that I listed after interviewing three participants and
observing two other participants. I am working to collect qualitative data about parent-interface
interaction of parents whose children are targeted by the 428 Dekalb School District’s
How does parent-interface interaction take place in K-12 Chromebook initiative? Do parents
have knowledge to interact effectively with the technological interface that is presented as part of
their kids’ learning? What are the major obstacles of interacting with educational technology
Findings
Descriptive Findings
Observations
The first observation started at 7:10 exactly and I had to set up my cell phone to time
myself although there was a clock on the wall opposite me. The reason I did this was that I was
not sure that clock was working properly because it looked as if not moving, but in fact it was
working. I thought the parent and his child might be feeling strange that someone is observing
Parent-interface interaction in K-12 web based learning 18
them working on a school task, but they did not worry about my presence during the observation
which I thought was an advantage for my study. They were looked interested in their work
despite the fact that they knew I was watching them, perhaps the position of the coach which I
I arrived at my participant’s house at 6:45 and he opened the door and invited me into
the living room. When the time was 7:05, I asked him to start get ready for working on the
Chromebook. Then, my observation started 5 minutes later (at 7:10). At first, there was a
problem seeing the information on the screen from where I was sitting but then I told the parent
about this problem and he shared t on the TV screen so now I was able to follow every single
very professional in sharing the stuff on the TV screen and it only took about three minutes.
On the school website, Steve showed me how they communicate with the school
administration and teachers. however, he indicated his worry that this communication is mainly
regarding administrative issues rather than pedagogical and teaching issues. There is no platform
specially designed to handle the Chromebook tasks and feedback. The school website does not
have any feature that is allocated to this Chromebook initiative per se. the participant worked on
some school emails regarding social and sport activities, then he moved to a reading website that
he says he discovered by himself, as an instructional technology specialist, but the school does
not require them to use any links or site that are suggested by the school educators.
On the second observation, I observed Brian (pseudo name), who is a parent of a sixth
grader. This observation took place in the College of Education learning center and was from
Parent-interface interaction in K-12 web based learning 19
10:30 to 11:00 o’clock one Friday the morning. The observation started by covering the
interaction of the parent with a reading website and this parent asked his child to read something
and tell us what it said. The child spent some time reading from the website on the Chromebook
and then talked to his father about it and asked his father some questions. (this was a positive
point in using this initiative, but my concern here is that it is discovered by this very particular
parent, so what will happen to hundreds of student who do not have such a parent).
Finally, the participant went into games, which he said his child liked playing on the
Chromebook and shared some concerns about them such as addiction of such websites and
availability of games on every technological device other than the Chromebook. I did not want
the parent too discuss this issues with me as I really was interested in how he interactes with this
When it was only five minutes left, I reminded my participant that it is nearly time and
that I had to stop the observation. So, he moved to an old assignment which was required by the
teacher some weeks before and talked about saying that it was agood idea but there weren not
many similar assignments. according to this parent, the school leaves the parent and children
alone with the Chromebook. Therte is no guidance or advice ar tasks or assignments. the teacher
does not require you to do anything apart from the keeping of the Chromebook and taking
responsibility that it is safe and intact. There is not much educational stuff on the Chromebook
that is designed to the specific school environment or the specific district curriculum.
From both observations I was able to collect data related to my topic and this helped me
in reaching conclusion about parent-interface interaction. In fact, both parents acted in the
absence of any school instructions that can guide them through the interface content. This lack of
Parent-interface interaction in K-12 web based learning 20
such important information in the design of web based learning for school children might cause
problems for the implementation of the Chromebook initiative, especially if the parents find it
Interviews
development of the interface, and students and parents’ engagement as well as parents’ concerns.
Two themes of the topic emerged from the coding procedures and the researcher analyzed and
One of the aspects of parents’ contribution to the Chromebook initiative is that parents
can support the teacher’s efforts by providing supervision at home. Two of the interviewees
indicated that teachers expect parents to get involved in such initiative through supervision and
guidance. Steve (pseudo name) who is a parent of a fourth grader, said that he is convinced that
his child needs to be supervised at home as well as at school. When asked What expectations the
teacher has concerning parents’ participation, Steve answered that: “that’s.., that’s a good
question, really. Steve also indicated that there is lack in communication over issues regarding
the Chromebook initiative. Steve’s comment was: “To be honest, we haven’t been, like, you
know, contacted by the teacher, asking to be involved into whatever project, just whatever
assignment, juss’ whatever website, juss’ whatever activity”. Steve also was worried about other
parents who actually are not technology specialists. He indicated that it is difficult for them to
help their children with something they themselves are not good at. He stressed on the absence of
Parent-interface interaction in K-12 web based learning 21
school instructions and requirement that the parents need in order to interact effectively with the
interface content. He says that otherwise they will only behave according to their cultural
comparing other parents: “we haven’t contacted there at all. So what we are doing right now,
maybe because my major is educational technology, I’m …uh…I’m just pushing myself to be
involved”. Steve explained further that his son needs to be pushed toward using the Chromebook
in an educational way. He said: “to see what’s goin’ on there and trying ti push my son to juss’
Another point is the issue of the relationship between teacher expectations and parents’
supervision and Carole (pseudo name) expressed her argument with necessity for parents’
supervison to show how the Chromebook initiative paying attention to both parents acceptance
and parents’ contribution. In fact this opinion on the parents’ part is consistent with previous
research that maintains the importance of parents’ contribution. She described how the teachers
are expecting parents to help their children with the Chromebook interface, because sometimes it
believe…err…that… the teacher expect from us to encourage our children to use the Chrome
books for educational purposes, … I mean…. not to watch video for fun or text.”
In general, all the interviewees agreed that parents can contribute a great deal to the
Chromebook initiative, especially if they know more about technology and about the
and engagement.
Parent-interface interaction in K-12 web based learning 22
interviewees stressed the significance of participation and engagement for the successful
implementation of the Chromebook initiative. They related the amount of interacting with the
Chromebook interface to awareness, satisfaction, and competence. Steve, for example, indicated
that awareness on the part of the parents should not only include the security issues but also
parents’ computer and technological knowledge. According to Steve, this knowledge should be
consisting of interface and design. For example the fact that some websites are more complicated
and higher level for the students’ conceptual level is a concern of many parents. Steve described
how involving parents to help their children with the Chromebook interface might benefit both
the children and their schools. He said: “I think so, I’m juss’, like um parents’ involvement in
this issue is kind of really important, Ah ….so….they would need to know what’s goin’ on, you
know, you know with the computer, who…., what type of education that he’s using, what kind of
websites that he using, what type of interface that he’s …err err….using, so I think the parents
need to be really involved with what’s goin’ on, you know computer use and computer
Carole indicated that her child benefited from her technological knowledge about the
interface of the Chromebook through the guidance that she provided at home toward using the
Chromebook effectively to achieve learning and progress. She commented saying: “My
which,… they provided for the parents,…err… efficiently, an’ it open my eyes to see the good
Parent-interface interaction in K-12 web based learning 23
and bad points in there application. I would say…err.. the relationship is successful, but the
curriculum need more work to fit with the device, not just having books in a digital copy.
However, Carole raised another issue related to use of the Chromebook interface. Clearly,
parents will be concerned with the issue of complexity of the Chromebook interface whether
they are technologically knowledgeable or not. For example although Carole is an ETRA
enrolled and technology specialist, she still feels that her knowledge about technological
interface is a significant factor. So how can parents without such technological knowledge be of
any good to their students. Carole said that it is a problem to leave those children face this
technological initiative alone. Certainly, they need help because the interface complexity is
inevitable. Carole states it as: “the complexity can make the parents feel isolated from their
child’s school environment, the parents will not be able to keep track of what their
kids,….err…are doing in school, and,….an’ they will not be able to see their grades.
she said: “So, ….err…in…to help with the complexity, the school need to give very clear
instruction and steps, especially when the parents are old….., because, you know,…they…err…
their technological skills are limited and they are not familiar to the devices.”
In general the Chromebook initiative can be a good jump in the country’s education system.
However, parents’ technological knowledge is one of the factors that can make it successful and
effective. I really like how enthusiastic and responsible the parents were when I asked them
questions about their technological knowledge and how it is related to the beneficial of their
children.
Parent-interface interaction in K-12 web based learning 24
Analytical Findings
how parents’ interaction with the interface of the Chromebook might affect their children’s
realized that although most parents agreed that their children bring the Chromebook home, it did
no cause them to interact with the interface, either because the parent is not aware of what is
posted or because the interface itself does not include any educationally designed stuff at all. For
example, one of the parents said that the neither the school nor the class techer required them to
do anything or give any help to their children on the Chromebook. Looking back at my interview
themes, it is clear that the school district did not require the teahcers to communicate with the
parents or ask them to participate and interact with the course design of the Chromebook
initiative. Steve for example indicated that there is a lack of communication with the parents. He
said: “To be honest, we haven’t been, like, you know, contacted by the teacher, asking to be
involved into whatever project, just whatever assignment, juss’ whatever website, juss’ whatever
activity”. This finding shows that the Chromebook initiative does not include the parent-interface
Both in the interview and in the observations I noticed the parents’ isolation from the
content of the Chromebook initiative. When I asked what they thought the school wanted them to
do with it, they explained that was just to keep it at home and look after it. The school website
did not include anything about how to use the Chromebook or how to benefit from it. Parents
still think that it is something extra fro the students to enjoy in their free time and that this
initiative has nothing to do with school assignments or school work. For example one of the
Parent-interface interaction in K-12 web based learning 25
parents I observed took complete control of the Chromebook while his child was watching TV.
Although the parents agreed that their children would bring the Chromebook home with them,
the school did nothing to utilize the child’s time with the Chromebook or to make them work on
something that is specially and educationally designed to the students’ situation and learning
environment. It created a feeling in side myself that these devices do not really affect our
understanding of our role as parents toward the schoolwork of our children and the world around
us. Parents’ interaction is very limited to issues of security and control and safety of the
Chromebook itself as it is required by the school. However, this limitation is caused by their total
lack of engagement with electronic device that is supposed to improve their children’s school
achievement and outcomes. Since the school has not required them to interact with the
Chromebook interface or offer them any help toward effective use of such innovation, the
parents continue misunderstanding the real purpose of this initiative. Unless the interface is
educationally designed to meet the needs of each learning environment, it will remain far from
achieving its purposes. He says that otherwise they will only behave according to their cultural
comparing other parents: “we haven’t contacted there at all. So what we are doing right now,
maybe because my major is educational technology, I’m …uh…I’m just pushing myself to be
involved”. Steve explained further that his son needs to be pushed toward using the Chromebook
in an educational way. He said: “to see what’s goin’ on there and trying ti push my son to juss’
As far as reading on the Chromebook is concerned, I observed that parents might ignore
reading benefits of this device unless the school designs the interface for such purpose and
instructions should be given to parents on how to use this interface. For example, this
Parent-interface interaction in K-12 web based learning 26
Chromebook initiative can be very beneficial in making the parents read some passages to their
children at home once we design something that is instructional and suitable for a specific
situation, the parents can be asked to read for their children and make them do a school task on
it. However, their behavior showed that they fully misunderstand the purpose of this initiative
and that hteir misunderstanding is a result to the lack of school instructions that require the
parents to interact with the interface such as reading something to their children or supervising
their children to do a school task at home. None of the parents whom I observed helped their
children to do anything. This does not mean that this is the first time they parents have seen these
devices, but it can explain that interacting with the social media for the sake of a school task does
not exist spontaneously and needs to be designed in the Chromebook interface. Parents
understanding alone can not help the Chromebook initiative achieve its goals; there need to be
some school instructions to the parents to raise their awareness and to invite them to interact with
the interface, especially if the interface is instructionally designed to enhance such interaction.
I also noticed that parents might resort to social media applications on their
Chromebook such as games to solve problems of security and control. Some of prefer that their
children spend most of the time playing than risk the child’s drifting into some complicated or
dangerous websites and applications such as looking at photos and browsing other skeptical
social media applications. This observation brought many speculations and hunches on my mind
regarding parents’ behavior toward security and control issues as well as time management. For,
example one of the parents whom I observed indulged himself in creating a webpage for his
child, which reflected good resource management strategies for his student who needs to utilize
research has the potential to obtain data of very important details that cannot be obtained
otherwise by using other research design instrument. I also needed this observation to work as an
additional instrument of data collection in order to make sure my data is free from validity
issues.
Validity Issues
One of the threats to validity in my study is reactivity since all the parents whom I have
interviewed are at the same time my colleagues at ETRA Department. On one hand I have
selected them on purpose in order to be studying parents who have technological knowledge and
can interact with the Chromebook interface, but on the other hand this feature we have in
common will cause reactivity. Validity might be at risk in my study because the interviewees
will certainly pay attention to my being there with them and will have to respond to my questions
in an unreal way because they will be taking in account the fact that we are colleagues in ETRA
their being parents of 4th graders through 8th graders, they might avoid saying things related to
their technological knowledge as the topic of the study is related to educational technology. Also,
being colleagues will make them say things, which they think I like to hear because I belong to
the field. So to satisfy me, they might include information, which is not accurately real and this
need to be aware of and consider very carefully. According to Maxwell (2005), “it is the
influence of the researcher on the setting or individuals studied” (p. 108). By being there and part
Parent-interface interaction in K-12 web based learning 28
of the research procedures, the researcher can cause the respondents to diverge from what they
intend to say either to satisfy the researcher or because they psychologically feel they need to
save their faces. The result is that the data from the interview will be affected in terms of reality
and accuracy and the influence will tickle down to the interpretations of the study. Maxwell
(2005) considers “the fact that the researcher is part of the world he or she studies- is a powerful
and inescapable influence; what the informant says is always influenced by the interviewer and
My solution to this validity problem was that I used open-ended questions for data
collection. All the interviewees were given equal opportunity to choose ten out of fifteen
questions before the interview started. This right of choice helped me to eliminate the areas that
each interviewee felt unwanted or psychologically non-relaxing for them. In this way I did not
only gave each interviewee the choice to speak their mind but also I helped them feel as if they
were controlling the interview. According to Maxwell, in order for the researcher to mitigate the
influence he or she needs to know the extent to which this influence is affecting the validity of
the study in hand so that whatever conclusions and interpretations the researcher draws from the
data will be valid and representative to the informant’s real meaning. As Dr. Shimizu indicated
in the audio lecture, “you try not to elicit certain responses but let the informant speak on their
own terms. Well that alleviates some of the problems, but it doesn’t completely solve that
In the light of the results and the analytical findings, it is clear that parent-interface
interaction in K-12 Chromebook initiative lacks designing instructions and guidance efor parents
learning with technology involves a great deal of human computer interaction (Bedny, &
Karwowski, 2004). However, the components of the interface design of the Chromebook
initiative might have neglected this aspect of interaction that web based learning needs for
creating elements of engagement and interaction. Using the activity theory and the answer to the
first research question in this study- “How does parent-interface interaction take place in K-12
online learning?”- it can be concluded that without parent-interface interaction, the parents will
not be able to benefit their children from this initiative of technology. Also, if we use evidence
from the observation, we notice that parents might ignore reading benefits of this device unless
the school designs the interface for such purpose and instructions should be given to parents on
Another question was: Why is it important that the parents of K-12 learners interact
with the materials and tools of the web? This question focuses on the significance of such
interaction for the implementation of the Chromebook initiative. It is clear from the interview
and the observations that the participants emphasized the significance of the proper use of
Chromebook in benefiting their children. This awareness on the part of the parents should be
parallel to accessibility on the interface for parent interaction to achieve effective use of this
technological tool. For example Carole, who is a parent of an eight grader, commented saying:
“My instructional technology academic knowledge helped my child to use the websites,…the,
which,… they provided for the parents,…err… efficiently, an’ it open my eyes to see the good
and bad points in there application.” This emphasis indicates the importance of such initiative for
the development of good learning habits by both children and their parents. Carole also pointed
out the absence of the school policies and curriculum with regard to the design of educational
Parent-interface interaction in K-12 web based learning 30
interface. She said “I would say…err.. the relationship is successful, but the curriculum need
more work to fit with the device, not just having books in a digital copy.”
As for the question that says: “What knowledge do parents need to have in order to
interact effectively with the technological interface that is presented as part of their kids’
learning?”, all the responses from the interviews and observations indicated that technological
knowledge is the most needed type of knowledge by 4th through 8th graders’ parents. As it is
stated above, all the participants in this study were technology specialists who are studying at
ETRA department as doctoral students. This fact alone shows that the participants were able to
realize the role that technological knowledge played in the parent-interface interaction. One of
the interviewees stated that on many occasions, her knowledge of technology was helpful for
interacting effectively with the interface content and that this ease trickled down on her
In general, all the three questions were answered in the light of activity theory and
under the scopes of the data collection methods as well as the findings of the study after
analyzing the interviews and the observations. The questions were used to guide the research
study to reach its conclusions and hence they were consulted throughout the different stages of
the study until the results were used to provide the related answers to each question.
Discussion
The parents of K 12 students in 428 Education District, Dekalb area, have to handle
some of their children’s online and web-based learning because their schools require them to do
part of their education on “Chromebooks”. Parents of 4th through 8th graders need to supervise
their children and help them to do a school task at home. According to the district’s policies the
Parent-interface interaction in K-12 web based learning 31
school provides each student with a Chromebook laptop starting at grade 3 and the students are
expected to work on them at home under the supervision of their parents. This role that
educational technology is imposing on the parents of school children can be very demanding if
left unplanned. At the moment, not many parents are able to help their children due to many
reasons. This study revealed that lack of parent-interface interaction can be negative factor in the
enhancement of the Chromebook initiative and consequently might badly affect the children’s
improvement at school. The researcher noticed, from the observations and the interviews with
the parents of 4th through eight graders, that the interface of the Chromebook is not designed to
engage neither the children nor their parents into activities of interaction with the content. This
study showed that not only the course design does not include such interface interaction, but also
the parents are not willing to interact due to lack of instructions and follow-up from the school
and the teacher. Parents understanding alone can not help the Chromebook initiative achieve its
goals; there need to be some school instructions to the parents to raise their awareness and to
invite them to interact with the interface, especially if the interface is instructionally designed to
enhance such interaction. The researcher of this study recommends that the school district should
direct its educators toward the exploitation of such interaction to benefit from the Chromebook
initiative in achieving effective teaching and learning activities. According to Weston, & Bain
(2010), the failure to engage parents in technology-based learning and interaction is one of the
implementation problems, which educators and instructional designers might ignore and
underestimate.
This study was consistent with previous research in showing that I also noticed that
integrating technology in general and web-based learning programs in particular is important but
it needs identifying the factors of success to direct the computing initiatives into proper
Parent-interface interaction in K-12 web based learning 32
implementation (Bebell, & O'Dwyer, 2010; Lowther, Inan, Strahl, & Ross, 2012; Weston, M. E.,
The finding of this study revealed that parents of 4th through 8th graders have concerns
toward the implementation of the Chromebook initiative. Technology integrating and computing
initiatives are a source of concern to parents who might refrain from interaction with the
and control. The contribution of this study will help an education district (i.e. 428 School
District) to understand; how integrating technology into the educational curricula might improve
learning and affect the teachers’ efforts and the students’ achievement. Consulting parents of 4th
through 8th graders can provide advice on how to conduct web-based design that is parent
friendly and that will enhance parents participation. Discovering the many concerns that parents
have regarding the implementation of Chromebook web based programs will positively impact
can enhance the child’s use of web based materials if their parents are able to interact with the
technological interface needed by the district’s policies. Knowing the factors that control
parents’ understanding and participation might bring about benefits to the Chromebook initiative
and similar programs of web-based learning. Activity theory holds that parent-interface
interaction exists in the education in the form of human computer interaction and it is central to
learning and teaching because it provides meaningful collaboration between the object (the
learning environment) and the subject (the learner and learner’s community), so this type of
interaction is vital for school curriculum and should be designed in the learning environment of
the child (Bedny, & Meister, 1997; Bedny, G. & Meister, D. 1999).
Parent-interface interaction in K-12 web based learning 33
References
Bebell, D., & Kay, R. (2010). One to one computing: A summary of the quantitative results from
the Berkshire Wireless Learning Initiative. The Journal of Technology, Learning and
Assessment, 9(2).
Bedny, G. & Meister, D. 1997, The Russian Theory of Activity: Current Applications to Design
Bedny, G. & Meister, D. 1999, Theory of activity and situation awareness, International Journal
Bebell, D., & O'Dwyer, L. M. (2010). Educational Outcomes and Research from 1: 1 Computing
Bogdan, R. & Biklen, S. (2007). Qualitative Research for Education. Boston: Pearson.
Lowther, D. L., Inan, F. A., Strahl, J. D., & Ross, S. M. (2012). Do one-to-one initiatives bridge
the way to 21st century knowledge and skills?. Journal of Educational Computing
Maxwell, J. (2013). Qualitative Research Design: An Interactive Approach. (3rd Ed.) Thousand
Onwuegbuzie, A. J., Leech, N. L., & Collins, K. M. (2012). Qualitative analysis techniques for
Weston, M. E., & Bain, A. (2010). The end of techno-critique: The naked truth about 1: 1 laptop
Assessment, 9(6).
Weiss, R. (1994). Learning From Strangers: The Art and Method of Qualitative Interview
Appendices
Appendix I
Parents’ orientedness / Ask respondents about their How did you react when the
familiarity with WBL readiness and their school decided to give your
familiarity with WBL. Find kid a chrome book and want
out how much they know them learn on their own. If
about this type of education. you were a chooser would
you choose to this type of
education for your kid? Tell
us about your time that you
have for helping with this
activity? Can you tell us
about your technological
knowledge? So what is your
attitude toward using
technology in your child’s
education?
Parents’ educational level Ask respondents about their Did you go to a similar
learning experiences and school as your kid? Can you
how technology was walk me through your
integrated into their experience with educational
education. technology? What
requirements were there to
get the qualification you
have now? Did you have to
have technological
knowledge of any kind?
How did you relate your
self to educational
technology? How would
Parent-interface interaction in K-12 web based learning 36
Parents’ awareness of Ask the interviewees to talk How do you evaluate the
interaction significance about their views of web- step of integrating WBL
based learning. Why they into your child’s curricula?
think it is important for Can you tell me about your
their kids. first experiences with
WBL? How do you think
WBL is going to affect the
learning of your child? How
about suggesting any ideas
for improving your child’s
school? Why is WBL
needed? On a scale of 0-10,
how do you rate WBL in
K12 education and why?
Parents’ worries and Ask the respondents to How would you like to
concerns contribute their fears toward describe your concerns
using WBL, and if they about this innovation of
have any worries, learning? Can you tell us
expectations, or hopes. something about the
difficulties that WBL might
bring with it? Having
mentioned the challenges,
how would you rate your
hopes?
Parents’ relationship with Ask the respondents about How often do you help your
children their relationships with their child with school
children and how it affects assignments? Why do you
their role in assisting with think it is enough? Can you
WBL. share your suggestions for a
more interactive
communication with school
children? Do you remember
the last time your child
wanted you to paly with
him/her? Do you
Parent-interface interaction in K-12 web based learning 37
communicate
technologically with your
child? How do you feel
about your child’s
technological knowledge?
Parent-interface interaction in K-12 web based learning 38
Appendix II
Observation Notes
Observation Setting
• Date 11/02/2016
• Time 7:10 – 7:35 pm
• The observation took place in a living room. Steve (pseudo name), who is a parent of a
fourth grader, received me in his living room invited me for some coffee and I observed
how he and his son worked together on the Chromebook. This parent is highly interested in
the Chromebook initiative and knows a lot about it.
• The tools used in this observation included a timing device (my cell phone), observation
sheets, a pen and pencil, an NIU student ID.
• The room was not very large but it was light and comfortable. The whole meeting was
about an hour long but this observation only covering the 25 minutes from 7: 10 7:35 pm.
• The environment was very quiet in the apartment and my conversation started with the
parent (Steve) to find out what he was going to do and to let he know that the observation is
voluntary and that he can stop me at any time.
• I sat in one of the coaches so that I would be separate from the work itself but I was able to
hear clearly every single conversation between them it was easy for me to observe the rest
of the setting.
• I was interested in the parent’s interaction, so the child was excluded from this observation.
• The weather was pleasant despite a little decrease in temperature as the evening was taking
over and the dark was overwhelming the town.
There was a coach and there were some armchairs in the living room but the observation started
with only two people so there was a lot of space and although the I sat away from the participant
and his child, most of the time I concentrated on the parent’s interaction with the interface of the
Chromebook . The interface included a school Website, school emails, some games, applications,
Internet information, reading Website, and a lot of Internet information. However, there was no
blackboard or discussion boards or any type of feed back platforms.
The living room also had two doors and two glass windows on both sides. The coach and chairs
were navy blue color and nicely manufactured to suit gusts’ choices in terms of size, comfort,
cleanness, sociability, and how comfortable you can be in a home.
All the furniture in the room was nicely arranged for use and the door way was clear. At the front
there was a TV screen on which I glanced there was some news program, but there was no sound as
the volume was mute. Towards the back there is another door, which leads to the yard but I did not
go that far. Clearly this was a family home because it had picture of a family hanging everywhere
on the walls.
It also had another painting of the sea on the wall behind me. I did not notice any noise of any other
children but when I asked the parent he said he had another two children who are younger than his
son.
The observation started at 7:10 exactly and I had to set up my cell phone to time myself although
there was a clock on the wall opposite me. The reason I did this was that I was not sure that clock
was working properly because it looked as if not moving, but in fact it was working.
I thought the parent and his child might be feeling strange that someone is observing them working
on a school task, but they did not worry about my presence during the observation which I thought
was an advantage for my study. They were looked interested in their work despite the fact that they
knew I was watching them, perhaps the position of the coach which I chose helped me become
invisible to them.
I arrived at my participant’s house at 6:45 and he opened the door and invited me into the living
room. When the time was 7:05, I asked him to start get ready for working on the Chromebook.
Then, my observation started 5 minutes later (at 7:10).
At first, there was a problem seeing the information on the screen from where I was sitting but then
I told the parent about this problem and he shared t on the TV screen so now I was able to follow
every single piece of information. Being an educational technology specialist, my participant
(Steve) was very professional in sharing the stuff on the TV screen and it only took about three
minutes. Perhaps, this was one of the advantages of parent’s technological knowledge.
On the school website, Steve showed me how they communicate with the school administration and
teachers. however, he indicated his worry that this communication is mainly regarding
administrative issues rather than pedagogical and teaching issues.
There is no platform specially designed to handle the Chromebook tasks and feedback. The school
website does not have any feature that is allocated to this Chromebook initiative per se. the
participant worked on some school emails regarding social and sport activities, then he moved to a
reading website that he says he discovered by himself, as an instructional technology specialist, but
the school does not require them to use any links or site that are suggested by the school educators.
On the reading website this parent asked his child to read something and tell us what it said. The
child spent some time reading from the website on the Chromebook and then talked to his father
about it and asked his father some questions. (this was a positive point in using this initiative, but
my concern here is that it is discovered by this very particular parent, so what will happen to
hundreds of student who do not have such a parent).
Finally, the participant went into games which he said his child liked playing on the Chromebook
and shared some concerns about them such as addiction of such websites and availability of games
on every technological device other than the Chromebook.
I did not want the parent too discuss this issues with me as I really was interested in how he
interactes with this initiative rather than in his opinion.
When it was only five minutes left, I reminded my participant that it is nearly time and that I had to
stop the observation. So, he moved to an old assignment which was required by the teacher some
weeks before and talked about saying that it was agood idea but there weren not many similar
assignments. according to this parent, the school leaves the parent and children alone with the
Chromebook. Therte is no guidance or advice ar tasks or assignments. the teacher does not require
you to do anything apart from the keeping of the Chromebook and taking responsibility that it is
safe and intact. There is not much educational stuff on the Chromebook that is designed to the
Parent-interface interaction in K-12 web based learning 41