Beruflich Dokumente
Kultur Dokumente
ON
“STUDY OF TRAINING AND DEVELOPMENT OF EMPLOYEES IN
INDORAMA SYNTHETICS (India) LTD. BUTIBORI, NAGPUR”
SUBMITTED BY
KARAN K KAMDI
GUIDED BY
Mr. S. Subramaniam
Asst. Professor, DMIMS
The work presented here is not duplicated from any other source
& also not submitted earlier for any other degree/diploma to any
university.
JASDEEP KAUR
ACKNOWLEGEMENT
01. Introduction 2
09. Conclusion. 58
11. Bibliography. 62
12. Annexure.
INTRODUCTION
INTRODUCTION TO HUMAN RESOURCE MANAGEMENT
‘’The policies and practices needed to carry out the people or human
resources aspects of a management position including recruiting, screening, training,
rewarding and appraising.’’
-E.F.L.Breach.
INTRODUCTION OF THE TOPIC
One of the most talked subjects in corporate circles, in recent times is how
to optimize the contributions of human resources in achieving organizational goals.
An efficient and satisfied workforce is the most significant factor in organizational
effectiveness and marginal excellence. But experiences in business and service
organizations however indicate that management, comparatively speaking, bestow
more time and attention to policies and systems relating to production, technology,
investment, inventory, marketing, etc than to human resources.
TRAINING DEVELOPMENT
1.Training means learning skills and 1.Development means growth of an
knowledge for doing a specific job. employees in all respects.
2.It is concerned with maintaining and 2.It seeks to develop competence and
improving current job performance. skills for future performance. Thus, it has
Thus, it has short-term perspective. a long-term perspective.
3.It is job-centered in nature. 3.It is career-centered in nature.
4.The executives has to be motivated
4.Role of trainer is very important.
internally for self development.
In simple terms, training and development refer to imparting specific skills, abilities
and knowledge to an employee.
knowledge.”
The need of training and development is determined by employee’s performance
Training is an organised activity for increasing the knowledge and skills of people for
a definite purpose. It involves systematic procedure for transferring technical know-
how to employees so as to increase their knowledge and skills for doing specific jobs
with proficiency.
According to Edwin B. Flippo, “Training is the act of increasing the knowledge And
skills of an employee for doing a particular job.”
Training involves the development of skills that are usually necessary to perform a
specific job. Its purpose is to achieve a change in the behavior of those trained and to
enable them to do their jobs better. It makes newly appointed workers fully
productive in the minimum of time. It is equally important for the old employees due
to frequent changes in technology.
PROCESS OF TRAINING AND DEVELOPMENT
Process of training and development is a well planned process. The following graph
represents this in a graphical manner:-
ORGANISATIONAL
OBJECTIVES AND
STRATEGIES
ASSESSMENT OF
TRAINING NEEDS
ESTABLISHMENT OF
TRAINING AND
DEVELOPMENT GOALS
DEVISING TRAINING
AND DEVELOPMENT
PROGRAMME
IMPLEMENTATION OF
TRAINING AND
DEVELOPMENT
PROGRAMME
EVALUATION OF
RESULTS
NEED OF TRAINING AND DEVELOPMENT
Training is important not only from the point of view of organization ; but also for the
employees. Training is valuable to the employees because it will give them greater
job security and opportunity for advancement.
useful and productive for all categories of workers and supervisory staff. The
helps in increasing the job knowledge and skills of employees at each level. It
the employees.
PRODUCTIVITY :-Training and development helps in increasing productivity
TEAM SPIRIT:-Training and development helps in inculcating the sense of
JOB TRAINING:-Job training relates to specific job which workers has to handle. It
gives information about machines, process of production, instructions to be followed,
methods to be used and so on. It develops skills and confidence among the workers
and enables them to perform the job efficiently. It is the most common of formal in-
plant training programmes.It helps in creating interest of the employees in their jobs.
REFRESHER TRAINING:-As the name implies, the refresher training is meant for the
old employees of the enterprise. The basic purpose of this training is to acquaint the
existing work-force with the latest methods of performing their jobs and improve their
efficiency further. In the words of Dale Yoder, “Retraining programmes are designed
to avoid personnel obsolescence.” The skills with the existing employees become
obsolete because of technological changes and of the human tendency to forget.
The various methods of training may be classified into the following categories:
On-the-job training
Vestibule training
Off-the-job training
COACHING:-Under this method, the supervisor imparts job knowledge and skills to
his subordinate.The emphasis in coaching the subordinate is on learning by
doing.This method is very effective if the superior has sufficient time to provide
coaching to his subordinates.
VESTIBULE TRAINING
The term ‘vestibule training’ is used to designate training in a class-room for semi-
skilled workers. It is more suitable where a large number of employees must be
trained at the same time for the same kind of work. Where this method is used, there
should be well qualified instructors in charge of training programmes.Here the
emphasis tends to be on learning rather than production. It is frequently used to train
clerks, machine operators, typists, etc.
Vestibule training is adapted to the general type of training problem that is faced
by on-the-job training. An attempt is made to duplicate, as nearly as possible, the
materials, equipments and conditions found in real work place. The human resources
department makes arrangements for vestibule training when the training work exceeds
the capacity of the line supervisors. Thus, in vestibule training, the workers are
trained on specific jobs as they would be expected to perform at their work place.
Vestibule training has certain demerits also. The artificial training atmosphere may
create adjustment problem for the trainees when they are sent to their actual work
place. It is relatively expensive as there is duplication of materials, equipments and
conditions found in the real work place.
OFF-THE-JOB TRAINING:-It requires the workers to undergo training for a specific
period away from the work place. Off-the-job methods are concerned with both
knowledge and skills in doing certain jobs. The workers are free of tension of work
when they are learning.
Over the years, GNA Enterprises has been investing in creating state-of-the-art facilities, world-class capacities and
capabilities. Our facilities include, fully automated forging and machining lines. GNA Enterprises has built up a strong
capability in process design and engineering, including a comprehensive product testing and validation facility.
Its customer base includes virtually every global vehicle maker like Tata Motors Ltd., Arvin Meritor of Italy, France,
Sweden, Brazil & China, Ford of Turkey, Power & Sons of USA, Maruti Suzuki Ltd., Eicher Motors Ltd., Swaraj Mazda
Ltd., Toyota Kirloskar Auto Parts, Mahindra & Mahindra, Spicer India Ltd., Automotive Axles Ltd., Vehicle Defense
Factory-Jabalpur, International Cars & Motors Ltd., MLR Motors etc.
GNA Enterprises is a recipient of several national honors, recognition and awards. Automotive Component Manufacturers
Association of India (ACMA) has honored its export excellence in the year 2005~06 and 2006~07. Business Sphere
has recognized Mr. Jagdish Singh as the "Business Man of Year" for the year 2008. Eicher Motors & Sona Steering has
decorated in the past with Best Supplier epithets.
Currently, GNA Enterprises has upgraded its capacity and capabilities. The capability to produce technology intensive
small or stub components is developed with the installation of new Hesenclever Forging Press that comes with integrated
Billet Heater. On the other front Company has finished up with productionising of FICEP make DD Screw Press and
CEMSA MGM to produce quality forging components of near net shape with full automation. Also the Machining line has
been made more advanced with installation of the DACKEL-MAHO VMC, HMC, MAZZAK CNCs etc. This has created
enough capabilities in the company to start with producing technology intensive components for the Railways, Power and
Oil sector, Marine and Aerospace. Simultaneously, the company continues to pursue opportunities for inorganic growth
that would result in an enlarged geographical presence and customer base.
BUSINESS
Automotive
GNA Enterprises, today, is one of the premium forging and machining auto components supplier to
global vehicle manufacturers. Since its inception in 1946 the products of the company are supplied
to developed markets of Europe and America.
Company manufactures wide range of highly engineered critical and safety components for
transmissions of Commercial Vehicles and SUVs.
Non - Automotive
GNA Enterprises has taken conscious decision to venture into critical and high value addition
sectors of railways, aerospace, oil & power, defense and marine etc. The company will capitalizes
on available capacities, capabilities and expertise build over years for the manufacturing of quality
components for this sector.
The company has initiated this with the identification of components and setting up highly flexible
machining line to meet the forecasted demands .
PRODUCTS
GNA Enterprises is currently largest facility of OEM Axle Shaft manufacturing in Indian
subcontinent. The Company is preferred choice of the leading Commercial Vehicles in India and
overseas. The Axle Shafts produced by the Company are known for its good quality in terms
mechanical and physical properties. Right from the sourcing of good quality steel through forging
and machining, the axle shafts are built to quality at every stage. At the core of its manufacturing is
the process design excellence that delivers defect free axle shafts.
GNA Enterprises has developed over 370 different types of Axle Shafts ranging from 3~50 kgs of
Finish Weight for LCVs, M & HCVs, SUVs and Off-highway Vehicles. Axle Shafts are
manufactured upto 325 mm Diameter Flange.
Axle Shafts manufactured are for different applications like:
Fully Float
Semi Float
Hub Reduction
Axle Shafts are manufactured using different suitable technologies like Screw Press, Upset and
Cold Extrusion. They are subsequently machined on fool proof CNC Centers and Induction
Hardened to perfection to deliver high quality Axle Shafts. We employ cold spline rolling (Rack
type and Roller type) technology, which is preferred by the customers today as rolled splines are
35% stronger than the cut splines.
FACILITIES
Over the years GNA Enterprises has created world-class capacities and capabilities. Our forging
facilities consist of over fully automated forging press lines of different technologies.
Currently, company is having total installed Forging Capacity of five million components pa. All
forging press lines are highly flexible, which gives the company the inherent advantage to
simultaneously meet different customer demands and optimize capacity utilization. This allows GNA
Enterprises to meet the growing demands of its customers continuously.
The entire forging operation is equipped with highly sophisticated and time-tested equipments like
Horizontal & Vertical Induction Heaters, MGM, Billet Heaters etc.
The process control is through the employment of Infra red pyrometers for non-contact temperature
sensing and control.
With established systems of Qualified Set up approvals, In-process Inspection, Last Piece Inspection
and Process Qualification is done to ensure zero defect.
Other advantage with us is complete in-house die design and design fabrication facilities for the
Forging
Clients
GNA Enterprises is today OES to leading commercial vehicle manufacturers globally. Through Arvin Meritor our Rear Axle Shafts find place in
power transmission modules of the trucks manufacturers like Renault, Volvo and Lveco in Europe. The company is also supplying to Ford, BMC
and Lveco in Turkey. We are proud to be associated with Indian defence by supplying components that meet most rigorous field tests.
Quality Policy
GURU NANK AUTO ENTERPRISES LIMITED
Environment Policy
The project is entitled as, “Study of Training and Development of employees in GURU
NANAK AUTO ENTERPRISES.”
The IRSL provides the training session to the every level of employee in the
organization. It begins from manager level to the worker level.
Even the new fresher including Management trainee (MT’s) and General engineering
trainee (GET’s) gets the training.
TRAINING PROGRAME
The training program is given at IRSL at every month according to the training
calendar is being schedule. The induction program at IRSL is normally of 6 month. It
is designed as per the departmental requirements.
In the beginning of this program, the employee is required to fill a particular form.
This form contains his basic information. The induction program for the employee is
designed after studying this form, taking into consideration his background, areas of
interests, weaknesses, strengths etc.
Normally, Butibori is the only centre for induction at IRSL. Employees from different
place are trained at Butibori plant. To begin with the induction the very first thing is
to develop amongst these employees, a feeling of togetherness. For this, these
employees are given classroom training for about a month. Various departments come
to the class room to deliver lecture. During these classrooms training the employees
get familiar & friendly with each other. To strengthen the feeling of togetherness
&develop a sense of belonging groups are formed in the classroom. These groups are
given various tasks and intergroup competitions are conducted. Thus they are kept
busy all the time.
In the evening these employees are taken for plant visits. Outing is also planned to
frame people in the area. During this one month training examinations business
games, presentations are taken after this 1 month.
Here the GET’s and MT’s are taken to different units. In this training they learn the
setup of the company. Until this rotational training the placements of the candidates
are not disclosed. Placements are decided on completion of the rotational training. At
placement branch again the candidate is sent to different department. This may take 2-
4 months. Then they are back to their respective departments. No leaves are allowed
during the 6 months of induction period. After the completion of induction period a
week’s leave is permitted before joining.
The difference between the induction of GET’s and MT’s is that the MT’s have to go
deeper into the management part than the technical part.
At the end of the induction a report and feedback s has to be submitted by the
employee.
Induction of the GM and above level includes only the visit to different department
people. Induction program for workers is restricted to his department & place at work.
FLOWCHART OF TRAINING PROCEDURE
Identify training needs
Program schedule
Training calendar
A
A
Send nomination
Nomination letter
s
Collect feedback assess competency
Prog. Feedback
from Mgt. and
above
File File
File
Follow up action on feedback
Follow up action
File
BEHAVIOURAL TRAINING IN INDORAMA SYNTHETICS (India) LTD.
Planning and Organising Training programmes :- The HRD will make plan for
training programme based on needs of the firm. This may include training related to
product image, process change, fire and safety, environmental change, etc.
RESEARCH METHODOLOGY
.
RESEARCH METHODOLOGY
Research in common parlance refers to the search for knowledge. It can be also
defined as a scientific and systematic search for pertinent information on specific
topic. Infact, search is an art of scientific investigation. In simple terms, research
means, ‘ a careful investigation or enquiry especially through search for new facts in
any branch of knowledge.’
Identification of problem
Research objective
Sources of data
Data collection
Sample
Sample Size
Data interpretation
Data analysis
Conclusion
Recommendation
RESEARCH DESIGN
Research design can be thought of as the structure of research. It is the glue that holds
all the elements in a research project together. Research design is a vital part of the
research study. It is the logical and systematic planning and directing of piece of
research. It is the master plan and blue print of the entire study.
SOURCES OF DATA
PRIMARY DATA:-
[ Questionnaires ].
SECONDRAY DATA:-
In the random sampling method, all items have some chance of selection that can be
calculated. Random sampling technique ensures that bias is not introduced regarding
who is included in the survey.
SAMPLE SIZE
The sample size taken is 20 employees from the Human Resource Department of
Indorama synthetics (India) ltd. Butibori, Nagpur.
DATA COLLECTION
INTERPRETATION
No of Somewhat
employees Strongly agree Agree Disagree agree
20 08 10 01 01
According to the above data, it is clear that out of 100% employees of Indorama :
50% of employees consider training as a part of firm’s strategy.
On the basis of the analysis made, the following conclusions are drawn:
work place.
Lack of interest in employees act as a barrier in training programmes.
Maximum employees said that they get help whenever they require.
Employees are satisfied with the training and development programmes given
to them.
The training programmes has helped in developing skills of the employees.
After attending the training programme most of the workers find their attitude
better towards the job.
Most of the employees wants to the workplace to be redesigned where the
training sessions are been conducted.
Employees felt the time wastage during training session. But trainees were
satisfied with activities conducted during training program because it was
related to their job.
RECOMMENDATION
RECOMMENDATIONS AND SUGGESTIONS
QUESTIONNAIRE
PERSONAL DETAILS:
NAME:
AGE:
Strongly agree
Agree
Disagree
Somewhat agree
New staff
Junior staff
Senior staff
Based on requirement
Q.3 What are the barriers to training and development in your organisation?
Time
Lack of interest
Money
Job relation
Conference/Discussion
External training
Programmed instruction
Q.5 “ Training and Development sessions conducted in your firm are Useful.”Do
you agree with this statement?
Strongly agree
Agree
Disagree
Somewhat agree
1-2 months
2-4 months
Q.8 . What are the conditions that have to be improved during training
sessions?
Remove interference