Beruflich Dokumente
Kultur Dokumente
No Connection between
Lack of Inspiration
Customer and Hairdresser
Voyager Team
*TNS Woman & Salon Report
how to seize the oppotunity and over-
come the problem?
Brand Story : Journey to Find Beauty
Redefining Customer Journey
L’oreal Professional have to redefine their
customer journey with an injecting brand story
in every step of it.
the impact
awarness
knowledge Inspire woman & hairdresser
consideration Promoting imagination that addressed hairdresser
and woman by telling that they are part of some-
action thing special, a journey to find beauty.
loyalty
Voyager Team
#BeautyJourney : Application that connecting beauty multi platform access
This application redefine the salon experience into become connected to digital aspect. By connecting every customer
journey with this application, it will deliver consistence brand story for every customer in every step of it.
Customer journey
Curated hair & beauty Information about salon Consult with expert and Records hair data about Salon reviews and com-
latest trends and book salon online hairdresser online customer treatment in salon munity discussion