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WELCOME TO THE SPE MENTOR PROGRAM
Our program intends to provide professional members with a significant industry leadership edge
and aims to harness the wisdom contained in our mentors to provide support for emerging and
existing leaders; and importantly it provides a platform for a successful future of our global Oil &
Gas industry.
FRANCES EATON – Author of the Guides and Workbook, she can be reached at
frances.eaton@westnet.com.au
WHAT IS MENTORING?
Mentoring is intended to be a one-to-one relationship by means of which the mentor invests their
time, knowledge and efforts to help the mentee reach all their potential as a person and as a
professional in their behaviours, knowledge and skills. Mentoring is a very old formula of human
development whose origins lie in the Stone Age, when the artists who painted on cave-walls, the
stone carvers, the medicasters who used medicinal herbs to heal sickness and others instructed
the youths of their clan, in order to transmit their knowledge, thereby contributing to the
evolution of civilization.
Mentoring owes its name to Greek Mythology. Mentor was Ulysses’ close friend, the protagonist
of Homer’s Odyessy. Before setting off to Troy, Ulysses bade Mentor to take care of his son
Telemachus and to prepare him to succeed him as the king of Ithaca. Mentor had to be like a
father, a master, a model and reliable counsellor and challenge-stimulating instructor, so that
Telemachus could become a wise, truthful and prudent king.
Mentoring is becoming very common in Australia. It has gone through a process of transformation
as a consequence of the changes that the business world has undergone from the industrial age
to the age of knowledge. In the industrial age, the mentoring model was orientated towards the
achievement of higher position in the hierarchical scale; in the age of knowledge, this orientation
is turning towards the development of the individuals’ inner power, which originates in mental
ability, persuasion, vision, creativity, capacity to solve problems, passion for the results of
business activity, capacity to create teams, which turns high potential professionals into managers
who contribute effectively to the growth of the business.
Organisations are demanding continuously growing profits, higher quality products and services,
capacity to compete in a more open and globalised market, capacity for creation and innovation
in a technology changing environment, etc. Therefore, leaders and managers must perform more
broad and versatile roles like the creation of new vision, the development of strategies, the direct
involvement in operational issues, team building, leadership etc. Mentoring is an enabler in that
process.
Great leadership requires great influence. Great leaders are not born with a genetic code that
dictates great leadership, nor are they self-made into great leaders. A study of any honourable
effective leader will show that along the way of their development, they received many influences
from relationships and events that they experienced. Emerging leaders use great influence to help
them become great leaders.
The current leaders within our membership are considered as a source of great influence.
Mentoring is a vehicle that taps into this great influence to build and support the current and
future generation of leaders in our industry. Mentoring that builds leadership however, must be
based upon an understanding of how leadership development takes place.
Studies of great leaders have shown 3 common experiences from which these great leaders
learned how to lead:
Observation of Others
Education
These 3 leadership learning experiences suggest 3 services that mentors can provide for the
development of emerging leaders.
THREE MENTORING SERVICES
Guidance
Facilitation
Input
By providing these for their mentees, mentors can speed up the Mentees’ leadership
development process and help insure the quality of their development. Just as a catalyst in a
chemical reaction causes the reaction to take place more quickly and effectively, so a Mentor has
the potential to cause the same effect in their Mentees leadership development process.
GUIDANCE
At regular intervals, developing leaders need guidance that fosters courage for decisive action and
moral integrity. In this way, they need Mentors whose words and actions model the way for
courageous steps forward. Finally Mentees need feedback that guides them as they apply the
lessons learned from their trial and error, observation of others and educational opportunities.
Without guidance from a Mentor, most emerging leaders go through their development
processes lacking the wisdom they need to learn readily and effectively. They tend to need longer
exposure to trial and error, observation of others and educational opportunities to learn the same
lessons that those with mentors learn in a shorter amount of time. Without the catalytic guidance
of a mentor, the leadership development process takes more time to produce the same result.
FACILITATION
Mentors can also serve their mentees by facilitating relationships and learning experiences for
them. In doing this, the mentor uses his/her influence and network of relationships to provide
learning opportunities for the mentee. In the area of trial and error, the mentor facilitates
strategic leadership experiences that stretch and challenge the Mentee. The Mentor’s goal is to
provide broad leadership experiences that require focussed commitment and that at times end in
failure. These experiences build toughness, confidence and leadership knowledge.
Emerging leaders need to observe role models and build relationships with other leaders. Through
their influence and network of relationships, the mentor can introduce and assign their Mentees
to people from which they can learn valuable aspects of the art of leadership.
The educational needs of the Mentee can include such things as attending
training programs and hands-on instruction. Mentors can facilitate meeting this need by providing
access to proven educational opportunities. Similar to the above-mentioned need for guidance,
mentees often need seasoned direction as to what educational opportunities they should pursue.
Committed Mentors use their influence and network to connect their mentees with important
opportunities for instruction and training.
Emerging leaders who do not have the facilitating help of a mentor are at a disadvantage due to
their own limited influence and network. They have to make their own way down the path of
leadership development. As is true with emerging leaders without a Mentor’s guidance, those
without a mentor’s facilitation take longer to get down the road and possibly learn less in the
process.
INPUT
A seasoned Mentor who knows their Mentee well can substantively address the instructional and
training needs of a developing leader. In this role, the Mentor is a provider of wise input that
specifically meets the need of the Mentee. The Mentor serves by giving customised educational
opportunities for the developing leader.
The Mentor’s input generally focuses on four learning areas. The first area is knowledge, which
has to do with basic areas of leadership concepts and content. Secondly, the mentor focuses on
the skills needed for effective long-term leadership. Input related to the kind of character
required for balanced effective leadership is also given by the mentor.
And finally, the Mentee receives input as to the development of compelling vision. Input from the
Mentor gives customised assistance to the Mentee, which also can shorten the leadership
development process. Those emerging leaders who do not have the input of a Mentor usually
learn from generalised and generic education and training opportunities. The limiting effect of
this on their development is obvious.
It should be stated that these three services – guidance, facilitation and input – should, on a
long-term basis, only be given to those who will put into action what they have received.
Mentoring of this kind requires a sacrifice on the part of the Mentor and it should be seen as a
precious investment by the mentee. It should be further stated that excellent mentoring is not a
magic formula for effective leadership development. It is, as was stated above, a catalyst that can
help the leadership development process occur at a more rapid and effective pace.
VALUE OF MENTORING
The advice or guidance of a Mentor on work issues never supersedes that of the Mentee’s
manager in matters that are the manager’s responsibility
The partners (Mentor and Mentee) mutually develop a mentoring agreement to follow
Both partners are expected to be actively involved in the process, both agreeing to
contribute and participate accordingly
Establishing that there is a ‘no fault’ withdrawal provision, where either party can end the
relationship at any time, for any reason, or no reason
ONGOING MEETINGS
Review of their experiences, in light of their expectations and goals, perhaps reviewing
the period since their last meeting, including problems, issues or incidents that could be analysed
according to particular management and leadership framework, concepts and models. It may also
be appropriate to reflect on particular problems and issues that you may be addressing in your
own roles and responsibilities and if appropriate sharing your perspective with those of the
Mentee
Feedback about their progress. Find opportunities for constructive feedback, as well as
discussing alternative solutions to difficult situations that might have arisen
Learning goals and needs. Explore possible learning experiences. Listen to their ideas, and
encourage them to set goals and develop plans to achieve them
Personal issues. If relevant and appropriate provide the opportunity for the mentee to
talk about any personal issues that might be impinging on the roles and responsibilities
USEFUL TIPS FOR PLANNING FOR MENTORING SESSIONS
Discuss the best time and place for your mentoring sessions
It best to schedule approximately 60 minutes for each session. Although some mentoring
can happen on the phone or via email, a face-to-face meeting usually works best. Pick a place that
is quiet, offers some privacy and is convenient.
Discuss the best way to contact one another between mentoring sessions.
Explain any limits you would like to establish to these contact. For example, it would be
useful to know what times of the day it would be inappropriate to call.
As part of the SPE mentoring program the mentoring relationship will continue for a
period of 12 months after that you can both decide if further sessions would be useful
NOTES
ASSUMPTION TESTING ABOUT CONFIDENTIALITY
Please, answer each question with ‘yes’ or ‘no’ or ‘not sure’.
Please, answer all 8 items individually and discuss. Decide whether here are other assumptions
that should be added to the list. Review and discuss each item with your Mentee. Allow for a full
discussion of gaps before coming to consensus.
Mentee misses scheduled meetings and does Mentoring is a partnership build on respect for
not call to explain. the individual. This includes respect for the
Mentor’s time. You may need to re-negotiate
the mentoring agreement
Mentee starts confiding serious personal Avoid playing therapist. The Mentor-Mentee
problems. relationship focuses on fulfilling learning needs,
not psychological needs.
Mentee calls too frequently for advice. Mentor and mentee need to talk about why
this is happening and review the mentoring
partnership agreement
What would you most like to get from the mentoring? Below are some ideas you might like to
consider:
Listen to problems/challenges
Provide encouragement
Talk about mentoring Ask: Have you ever before Talk about your own
been engaged in a mentoring experiences.
mentoring relationship?
What did you learn from
that experience?
Determine the Mentee’s Ask: What do you want to Determine if the Mentee is
goals learn from this experience? clear about his or her own
Give the Mentee an goals and objectives.
opportunity to articulate
broad goals.
Determine the Mentee’s Ask: What do you want out Be sure you are clear about
relationship needs and of this relationship? what your Mentee needs or
expectations wants from this mentoring
relationship. If you are not,
encourage the Mentee to
think through what he or
she wants from the
relationship
Define the deliverables Ask: What would success Do you have an area of
look like for you? experience that is relevant
to this person’s learning
goals?
Share your assumptions, Ask for feedback. Discuss: What are yu willing and
expectations and limitations implications for relationship capable of contributing to
the relationship?
Discuss options and Ask: How would you like to Discuss implications of each
opportunities for learning go about achieving your other’s styles and how that
learning goals? Discuss might affect the
ways: learning and relationship.
communication styles.
Ask: What is the most useful
kind of assistance I can
provide? Discuss means:
shadowing, project?
NOTES
GOAL SETTING – GROW MODEL
Goals
Reality
Options
Wrap Up
The questions below are purely suggestions, which can be adapted to reflect the Mentor’s own
style and used in a framework for the mentoring session. Mentors and Mentees can work through
each part of the GROW process.
GOALS
Who else needs to know about the plan? How will you inform them?
What would need to happen for you to walk away from here feeling that this was time
well spent?
REALITY
Probe questions can be used here – what, when, where, how much, how often – be cautious
when using why?
OPTIONS
WRAP UP
Where does this goal fit in with your personal priorities at the moment?
ARRANGING A MEETING
It is important to arrange a location in which the person feels free to express themselves freely
preferably in a more casual and informal setting than for dealing with work issues on a day to day
basis. Set aside a reasonable amount of time – in order of one hour or so.
MEETING REGULARLY
Initially this can reduce uncertainty and demonstrate commitment and interest that helps the
person’s sense of commitment and of the importance of the process. It is suggested that this be
on a monthly basis.
Establish a friendly but serious atmosphere from the outset. It may be useful to establish
a method of taking notes, key ideas topics, and approaches etc that may evolve from
discussions
Clearly explain and discuss the mentoring process, analysing joint expectations etc
Begin to get to know the Mentee, as well as sharing information about your background,
values and interests as may be relevant and useful.
Make an agreement about confidentiality, the extent to which they feel happy to share
information with you
Discuss the details of your plans for future meetings – time, place, record keeping
requirements. Wider issues for discussion would include how they are getting on
generally at work, what they might like to focus on and what they may need to ‘learn’ and
any other issues that may affect their work.
MEETING 1
MEETING 2
MEETING 3
MEETING 4
MEETING 5
MEETING 6
MEETING 1
DATE:
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