KPIs Target

Call Setup Success Rate >=99%

Incoming InterCell Handover Success rate >=98.0%

Outgoing InterCell Handover Success rate >=98.0%

TCH Drop Rate <0.5%

SDCCH Drop Rate <0.2%

TCH Congestion Rate <1%

SDCCH Congestion Rate <0.2%

PDCH establishment Success Rate >98.5%

PDCH Congestion Rate <0.0004%

PDCH Drop Rate <0.0003%

 KPI Description

Total successful 2G speech call setups divided by the total number of call setup attempts for speech c
expressed as a percentage.
Total Incoming Intercell handover attempts successfully completed divided by total Incoming intercell han
attempts expressed as a percentage.
Total Outgoing Intercell handover attempts successfully completed divided by total Outgoing intercell han
attempts expressed as a percentage.
The total of abnormally released Circuit Switched (TCH) calls divided by the total abnormal and norm
released CS (TCH) calls expressed as a percentage.
The total of abnormally released SDCCH calls divided by the total abnormal and normal released SDCCH
expressed as a percentage.
The sum of all unsuccessful TCH resource allocation requests (call origination and incoming handover req
that fail due to non-availability of TCH resources) divided by sum of all such TCH resource allocation req
expressed as a percentage.

The sum of all unsuccessful SDCCH resource allocation requests that fail due to non-availability of SDC
resources divided by sum of all such SDCCH resource allocation requestsexpressed as a percentage

Total number of successful PDCH establishment divided by the total number of establishment attempts fo
calls in the network expressed as a percentage.
The sum of all unsuccessful PDCH resource allocation requests (call origination and incoming handov
requests for GPRS/EDGE that fail due to non-availability of PDCH resources) divided by sum of all such P
resource allocation requests expressed as a percentage.
The total of abnormally released Packet Switched (PDCH) calls divided by the total abnormal and norm
released PS (PDCH) calls expressed as a percentage.
 KPIs Target
RAB Establishment Success Rate CS >=99%

RAB Establishment Success Rate PS >=99%

RRC Connection Establishment Success

>=99%
Rate

Call Setup Success Rate, CS >=98%

RRC congestion rate <0.5%

CS RAB congestion rate <2%

PS (R99+HS) RAB congestion rate <2%

Call Setup Success Rate, PS >=98%

Call Drop Rate CS(AMR) <1%

Call Drop Rate CS(VP) <1%

Call Drop Rate PS(HSDPA) <1%

Call Drop Rate PS(R99) <1%

Inter-RAT CS Outgoing Handover

>=97%
Success Rate (WCDMA->GSM)

Soft Handover Success Rate >=99%

Softer Handover Success Rate >=99%

HS-DSCH Serving Cell Change >=99%

PS (R99) Success rate >=99.99%

PS (HS) Success rate >=99.99%

RNC CPU Load for control plane <70%
RNC CPU Load for user plane <70%
 KPI Description
Total successful 3G voice RAB establishments (including CS64 Video) divided by the total number of RAB
establishment attempts expressed as a percentage.
Total successful 3G PS RAB establishments divided by the total number of RAB establishment attempts for
PS calls expressed as a percentage.
Total successful 3G RRC voice connection establishments divided by the total number of RRC connection
establishment attempts expressed as a percentage.
Total successful 3G speech call setups (inclusive of CS64 Video) divided by the total number of call setup
attempts expressed as a percentage.
The sum of all unsuccessful RRC establishments cell in the network due to insufficient resources, divided by
sum of all such RRC establishment attempts expressed as a percentage.
The sum of all unsuccessful CS RAB establishments cell in the network due to insufficient resources,
divided by sum of all such CS RAB establishment attempts expressed as a percentage.
The sum of all unsuccessful PS RAB establishments due to insufficient resources, divided by sum of all such
PS RAB establishment attempts, expressed as a percentage.
Total number of successful 3G PS data call attempts divided by the total number of call setup attempts for
data calls in the network expressed as a percentage.
The total of abnormally released Circuit Switched (voice and CS64 Video) calls divided by the total
abnormal and normal released CS calls expressed as a percentage.
The total of abnormally released Circuit Switched (voice and CS64 Video) calls divided by the total abnormal
and normal released CS calls expressed as a percentage.
The total of abnormally released Packet Switched HS calls i divided by the total abnormal and normal
released PS HS calls expressed as a percentage.
The total of abnormally released Packet Switched R99 calls divided by the total abnormal and normal
released PS R99 calls expressed as a percentage.
The total successful 3G – 2G handover attempts divided by the total number of such handover attempts in
the network, expressed as a percentage.
The total successful radio link additions within a single 3G UTRAN Carrier (i.e. Intra Frequency) divided by
the total number of such link addition attempts in the network, expressed as a percentage.
The total successful radio link additions within a single 3G UTRAN Carrier (i.e. Intra Frequency) divided by
the total number of such link addition attempts in the network, expressed as a percentage.
The Total HS-DSCH Service Cell Change Success with Soft Handover divided by the attempt to change the
HS-DSCH with Soft Handover
Total successful 3G PS (R99) establishments divided by the total number of RAB establishment attempts for
PS (R99) calls expressed as a percentage.
Total successful 3G PS (HS) establishments divided by the total number of RAB establishment attempts for
PS (HS) calls expressed as a percentage.
Peak CPU Load
Peak CPU Load