A STUDY ON CONSUMER SURVEY MARKETING IN THREE AXIS PLATE PRO

INDUSTRY AT KARUR

QUESTIONARIES

1. Name

2. Age

a) Below 25 b)26-30 c)31-35 d)35-40

3. Gender

a) Male b)Female

4. Educational qualification

a) Under Graduation b)Graduate c)Post Graduate d)Any other

5. Type of family

a) Nuclear b)Joint Family

6. Marital status

a) Married b)Unmarried c)Any other

7. FAMILY INCOME (RS. Per month)

a) 5000-10000 b)10000-15000 c)15000-20000 d)20000 & above

8. Which factors motivated you to purchase “three axis plate pro industry ”?

a) Friends [ ] b)Advertisement [ ] c)Relatives [ ] d)Self decision [ ] e)Others [ ]

9. To what extent the “three axis plate pro industry” has satisfied your purpose / need?

a) Fully Satisfied [ ] b)Satisfied [ ] c)Dissatisfied [ ] d)Fully Dissatisfied [ ]

10. As compare to other tyres how do you rate the following characteristics of your “three
axis plate pro industry “Characteristics

a)Excellent b)Very good c)Good d)Average

11. To study the Customers Satisfaction towards three axis plate pro industry

a)Excellent b)Very good c)Good d)Average

12. What was the behaviour of show room people while taking quotations or while
Purchasing “three axis plate pro industry”?

a)Very Friendly [ ] b) Friendly [ ] c)Not-Friendly [ ] d)Don’t Know [ ]

13. What is your opinion about “service charges” in the show room?

a) Very Reasonable [ ] b)Reasonable [ ] c)Costly [ ] d)Very Costly [ ]

14. Why did you prefer “three axis plate pro industry”?

a) Quality [ ] b)Price [ ] c)Service [ ] d)Durability [ ]

15. How often do you typically use the product?

a) Once in a year b)Daily c)Weekly d)Once a month e)Every 2 month

16. Overall, how satisfied were you with your new products

a) Highly Satisfied b)Satisfied c)Dissatisfied d)Highly dissatisfied

17. This is one of the best products i could have bought

a) Strongly agree b)Agree c)Neutral d)Disagree e)Strongly disagree

18. This product is exactly what i need.

a) Strongly agree b)Agree c)Neutral d)Disagree e)Strongly disagree

19. This product hasn’t worked out as well as i thought it would.

a) Strongly agree b)Agree c)Neutral d)Disagree e)Strongly disagree

20. Am satisfied with my decision to buy this product.

a) Strongly agree b)Agree c) Neutral d)Disagree e) Strongly disagree

21. Sometimes i have mixed feelings about keeping product.

a) Strongly agree b)Agree c)Neutral d)Disagree e)Strongly disagree

22. If I could do it over again, I’d buy a different make/model

a) Strongly agree b) Agree c) Neutral d) Disagree e) Strongly disagree

23. I am pretty satisfied with the product i chose.

a) Strongly agree b) Agree c) Neutral d) Disagree e) Strongly disagree

24. I really would not like any more information about the various brands of product in the
study.

a) Strongly agree b) Agree c) Neutral d) Disagree e) Strongly disagree