Pd4x e Map 4 Trouble (Map)

4.
Troubleshooting
4. Troubleshooting
4.1. Checkpoints by Error Mode
4.1.1. First Checklist for Troubleshooting
1) Check the various cable connections first.
• Check to see if there is a burnt or damaged cable.
• Check to see if there is a disconnected or loose cable connection.
• Check to see if the cables are connected according to the connection diagram.
2) Check the power input to the Main Board.
3) How to distinguish if the problem is caused by Main board or Logic Board.
• No Video : If the problem is No Video but Logic Board is on and Indication LED is blinking repeatedly and
faster than normal booting, replace the T-Con board.
• Distorted Picture : Check the inner patterns.
Inner pattern Picture Problem

OK NG Main board
NG NG Main or LVDS cable or Logic Board or Panel.
• How to check inner pattern?

a. Factory mode (mute → 1 → 8 → 2 → Power on when TV is in ‘stand - by mode’ )
b. Move to SVC menu.
c. Move to Test Pattern.
d. Check inner patterns.
Copyright© 1995-2011 SAMSUNG. All rights reserved. 4-1

4. Troubleshooting
4.1.2. Checkpoints by Error Mode
■ No Power
• The LEDs on the front panel do not work when connecting the power cord.
Symptom • The SMPS relay does not work when connecting the power cord.
• The unit appears to be dead.
The SMPS relay or the LEDs on the front panel does not work when connecting the power cord if
the cables are improperly connected or the Main Board or SMPS is not functioning. In this case,
check the following:
Major Checklist • Check the internal cable connection status inside the unit.
• Check the fuses of each part.
• Check the output voltages of the SMPS.
• Replace the Main Board.
Diagnostics <43" PDP>
<51" PDP>
4-2 Copyright© 1995-2011 SAMSUNG. All rights reserved.

4. Troubleshooting
No
P owe r indica tor LED is on? Che ck AC powe r conne ction.
Ye s
Are the S MP S CN801 a nd Ma in CN201 No Conne ct the ca ble be twe e n

conne cte d? CN801 a nd CN201 conne ctor.
Ye s
Is th e Fus e (F8 01S ) of the S MP S P owe r No

Re place Fus e . (F801S )
Input P a rt Ope n?
Ye s
S MP S CN801 No
P IN2 : S TB5V Re place the S MP S .
PIN1_ P S ON : Che ck to s e e if it is 0V?
Ye s
Re place the Main Boa rd.
CAUTION
Make sure to disconnect the power before working on the SMPS board.

4. Troubleshooting
■ No Video
Symptom • Audio is normal but no picture is displayed on the screen.
• The output voltage of the Main SMPS.
Major Checklist • This may happen when the LVDS cable connecting the Main Board and the Panel is
disconnected.
LVDS cable
LVDS cable
<51" PDP>

4. Troubleshooting
Check the LED

Operation.
Che ck the LED ope ra tion of Logic Boa rd No

whitch is norma lly ope ra ting? Re place the Logic Boa rd.
(Norma l : Blink once a s e cond)
Ye s
Che ck the LVDS conne ctor. No

Che ck / Re pla ce the LVDS Ca ble .
Is it conne cte d corre ctly?
Ye s
Che ck All output volta ge s on S MP S . No

Re place the S MP S .
Are a ll volta ge s norma l?
Ye s
Re place the Main Boa rd.
CAUTION
Make sure to disconnect the power before working on the SMPS board.

4. Troubleshooting
■ No Sound
Symptom • Video is normal but there is no sound.
• When the speaker connectors are disconnected or damaged.
• When the sound processing part of the Main Board is not functioning.
Major Checklist
• Speaker defect.
• SMPS not supplying voltage to the main board.
CN801
Speaker
Speaker cable
<51" PDP>

4. Troubleshooting
Is the ca ble conne ction be twe e n No Conne ct the ca ble prope rly or
Main boa rd a nd the s pe a ke r
re place the ca ble, if ne ce s s a ry.
prope rly conne cte d?
Ye s
Is th e output volta ge of S MP S norma l? No

Re place the S MP S .
(CN801 7pin : 15V)
Ye s
(1)
No
Is the s pe a ke r output te rmina l of Re place the Main boa rd.
the Ma in boa rd norma l?
Ye s
Re place the S pe a ke r.
Sound Output Shape
(1)
CAUTION
Make sure to disconnect the power before working on the IP board.

4. Troubleshooting
4.1.3. Faults and Corrective Actions
Symptom Related Image Causes and Countermeasures
• Address buffer defect

• Replace the corresponding upper/lower buffers.
A blank vertical cell (block) (E, F or G)
appears on the screen.
• COF defect (burnt)
• Replace the module.
A green screen appears when • The Scale is not reseting.

the TV is turned on. • Replace the Main board.
• Incorrect program version.

The OSD box appears but
• Check the version of each program.
there is no text.
• Replace the Main board.
A blank upper (or lower) • Upper/Lower Y Buffer defect

block appears on the screen. • Replace the corresponding upper/ lower buffers.
Either the main or sub picture

• Replace the Main board.
does not appear.
• The SMPS voltage is incorrect.

A vertical green line appears
on the screen. • Adjust the SMPS voltage according to the voltage
printed on the module label.

4. Troubleshooting
Symptom Related Image Causes and Countermeasures
• X-Main board defect

Dim screen (blurred in red)
• Replace the X-Main board.
A blank screen appears. • Replace the Y-Main board.

4. Troubleshooting
4.1.4. Operating Logic LED
■ Normal
• LED ON/OFF for 0.5s
ON
OFF
P owe r ON Logic ON S e que nce (P OS ) Norma l Toggling

(e ve ry 32 Vs ync)
-. NT : 534 ms
-. P AL : 640 ms
■ Abnormal
• LED ON/OFF three times for 8.1s
540 540 540 540 540 8 .06 · ª µ ª ¦ ¹ e...

27Mhz ms ms ms ms ms s ec
Exce ption
163 163 163 163 163 2 .44 · ª µ ª ¦ ¹ e...
P LL ON ms ms ms ms ms s ec
■ DRV_RESET
• LED ON for 5s and LED OFF for 2s
5 2 · ª µ ª ¦ ¹ e...
s ec s ec
DRV_RES ET

4. Troubleshooting
4.1.5. Adjust Function Key Sensitivity
1) Select 'Factory'
2) Select 'Control'

4. Troubleshooting
3) Select 'Sub Option'
4) Select 'Key Sensitivity'

4. Troubleshooting
5) Default value (PD490=56, PD550=32)
6) Adjust The Value of Key Sensitivity
No use 'Key Sens itivity' Ve ry Sensitive Insensitive

4. Troubleshooting
4.1.6. Function Assy Pin Map
■ US Main Board
1. IR
2. GND
3. A3.3V
CN1201
4. SCL
Pin map
5. SDA
6. FUNC_ INTR
7. LED_S TB
■ EU Main Board
1. IR
2. GND
3. A3.3V
CN1201
4. SCL
Pin map
5. SDA
6. FUNC_ INTR
7. LED_S TB

4. Troubleshooting
4.1.7. Adjust SMPS Voltage when change SMPS
VS_TP
VS_VR
VA_TP
VA_VR
TIP
• T.P : Test Point
• V.R : Variable Resistor

4. Troubleshooting
4.2. Factory Mode Adjustments
4.2.1. Entering Factory Mode
To enter ‘Service Mode’ Press the remote-control keys in this sequence.

• If you do not have Factory remote-control.
¦ ~¦ ¾ Æ ´ Áo o ¤ £o ¾ Æ ´ Áo
¤ ¾ Æ ´ Áo o ¤ o ¤ £o ¾ Æ ´ Áo
• If you have Factory remote-control.

INFO Factory
• If you don’t have Factory remote control, can’t control some menu.
Option
Control
SVC
Expert
ADC / WB
Advanced
T-MST4AUSC-0408.0
T-MST4AUSS-0019
E-Manual : X6ATSCA-0003
EDID SUCCESS
HDCP SUCCESS
CALIB : AV O COMP O PC O HMDI O
Option : 2701, 1374
SDAL-0.58.1.0
RFS : "Mstar-X5 0039"
KERNEL MODULE VERSION: "00035_90"
2010-12-08
Type : 51DFHcD
Model : PN51D550
MAC SUCCESS
LOCD X
Factory Data Ver : 68
EERC Version : 501
DTP-AP-COMP-582
DTP-BP-HAL-0083
DTP-BP-0582
Date of purchase : mm/dd/yyyy

4. Troubleshooting
4.2.2. Factory Data
■ Option
Item Data Remark
Factory Reset -
Type 43DHHcD
Local Set xx
Model PD490
Tuner xx
Ch table NONE
Front Color T-R-BLK
■ Control
Menu Item Data Remark
EDID EDID ON/OFF ON
EDID WRITE ALL Success
EDID WRITE PC Success
EDID WRITE HDMI ...
EDID WRITE HDMI1 Success
HDMI EDID Ver HDMI 1.2
HDMI EDID Port NONE
EDID WRITE DVI ...
Sub Option RF Mute Time 600ms
RS-232 Jack Debug
Watchdog OFF
WD COUNT 255
Dimm Type
LVDS FORMAT PDP
Language_Arabic xx
TOOLS Support 32
LNA Support 0
MediaPlay DB On with
5MB
MOVIE chapterinmed
DLNA ON
Play List OFF
NETWORK Support Ext-Wifi
Info Link Server Type development

4. Troubleshooting

Info Link Country None
TTX List
TTX Group
24Px4 Support OFF
Power Indicator Support OFF
BD Wise Support OFF
Data Service Support OFF
OTA Duration Test OFF
Alternate Del OFF
OTN Server Type operating
OTN Test Server OFF
OTN Support ON
OTN Reset
OTN Duration OFF
OTN Fail Test OFF
IIC BUS STOP OFF
Visual Test Disable
Emergency Log Copy
Checksum 0x0000
View Log Select Log Type IR KEY
Log View
Delete Log
ColorSpace Support RGB Type
Gemstar On/Off OFF
WSS Support OFF
PVR Support OFF
CI Support OFF
Eepron Reset
Spread Spectrum LVDS Spread ON
Period 40K
Amplitude 1.5
DDR Spread 1.0% Spread
DDR Margin A CTRL_OFFSET_0_3 0x0
A CTRL_OFFSET_D 0x0
B CTRL_OFFSET_0_3 0x0
B CTRL_OFFSET_D 0x0
H.264 Margin 8
MPEG Margin 1000
Tuner Margin 10

4. Troubleshooting

SST Y0 Ref 165
Y1 Ref 148
Y2 Ref 119
Y3 Ref 101
Y4 Ref 76
Y5 Ref 60
Y6 Ref 31
Y7 Ref 0
Cb0 Ref 128
Cb1 Ref 64
Cb2 Ref 148
Cb3 Ref 85
Cb4 Ref 171
Cb5 Ref 108
Cb6 Ref 194
Cb7 Ref 0
Cr0 Ref 128
Cr1 Ref 137
Cr2 Ref 64
Cr3 Ref 74
Cr4 Ref 181
Cr5 Ref 192
Cr6 Ref 118
Cr7 Ref 0
SST_TH Y0 TH 20
Y1 TH 20
Y2 TH 20
Y3 TH 20
Y4 TH 20
Y5 TH 20
Y6 TH 20
Y7 TH 20
Cb0 TH 20
Cb1 TH 20
Cb2 TH 20
Cb3 TH 20
Cb4 TH 20
Cb5 TH 20
Cb6 TH 20
Cb7 TH 20

4. Troubleshooting

Cr0 TH 20
Cr1 TH 20
Cr2 TH 20
Cr3 TH 20
Cr4 TH 20
Cr5 TH 20
Cr6 TH 20
Cr7 TH 20
2nd mips ON
2nd mips count 0
Region xxx
PnP Language xxx
PC Auto Ident Enable
OTP Lock ...
Auto Power MEMORY
KEY SENSITIVITY 56 1(Very Sensitive)~255(Insensitive)
FANET OFF
OTA Support OFF
WIFI REGION V
FKP Down
PDP Option LOGIC CONNECT OFF
PIXEL SHIFT TEST OFF
PANEL VERSION DF
PANEL INCH 51FHD
PANEL TYPE 53
PANEL TEMPERATURE 40
LOGIC ID A712
LOGIC SW VERSION 2010-11-20
LOGIC SW CHECKSUM 0xFC31
MRT 44
SAPC TIMER ON
APC SPEED SLOW
Real 100 Hz Support OFF
XGA Resolution OFF
PLG_SHOP 128
Hotel Option HOTEL MODE ON
POWER ON CHANNEL User
EN Defined
POWER ON CHANNEL 3
CHANNEL TYPE CATV

4. Troubleshooting

POWER ON VOLUME User
EN Defined
POWER ON VOLUME 10
MIN VOLUME 0
MAX VOLUME 100
PANEL BUTTON LOCK Unlock
POWER ON SOURCE TV
Picture Menu Lock OFF
Music Mode AV OFF
Music Mode PC OFF
Music Mode Comp OFF
Music Mode Backlight OFF
Menu Display ON
Power On Option Last Option
Auto Source OFF
Energy Saving OFF
Clone TV to USB
Clone USB to TV
Setting Auto initialize OFF
SIRCH Update Time 2:00 AM
MONITOR OUT CVBS ON
Shop Option Shop Mode OFF
Exhibition Mode OFF
Asia Option TTX OFF
China HD OFF
NT Conversion OFF
Sepco 120Hz OFF
Unbalance OFF
FMTransmitter Support OFF
FMTransmitter Carrier OFF
AF Level adjust 3
TX power Level 0
Mono Last Memory OFF
H Shaking OFF
SOUND High Devi OFF
Carrier Mute ON
Volume Curve Type1
Speaker Delay Normal 50
Pilot Level High Thld 0x28h
Pilot Level Low Thld 0x10h
FM Prescale 0

4. Troubleshooting

AM Prescale 0
NICAM Prescale 0
Amp Volume 0xc7h
Amp Scale 0x82h
Woofer Type 1
Woofer Scale 0x7fh
Woofer Check Sum
Speaker EQ ON
Amp Model 0
Speaker cut-off Freq NTP7411
SPDIF PCM Gain -9 dB
FM M Prescale 48
BTSC Mono Prescale 25
BTSC stereo Prescale 47
SAP Prescale 43
A2 Ident High Thld 31
A2 Ident Low Thld 2
Carrier2 Amp High Thld 4
Carrier2 Amp Low Thld 3
Carrier2 SNR High THR 16
Carrier2 SNR Low THR 80
Audio-IP Test Ready
TruBass-Checksum 0x200190E2
PWM Mode BD
Config Option Num of ATV 1
Num of DTV 1
Num of AV 1
Num of SVIDEO 0
Num of COMP 2
Num of HDMI 4
Num of PC 1
Num of SCART 0
Num of DVI 0
Num of OPTICAL Link 0
Num of MEDIA 1
Num of PANEL KEY 6
Num of USB Port 2
Num of HeadPhone 0

4. Troubleshooting

Num of RVU 0
MFT Offset 62.5
Select LCD/PDP PDP
HDMI/DVI SEL 1
Indicator Led OFF
Wall Mount OFF
HV Flip OFF
Num Of Display 2
DVI/HDMI SOUND Auto
HDMI HOT PLUG Disable
HOTPLUG SWITCHING Boot
HOT PLUG DURATION 1200ms
CLK TERM DURATION 1200ms
HDMI FLT CNT SIG 100ms
HDMI FLT CNT LOS 100ms
UNSTABLE BAN CNT 3500ms
HDMI Err Cnt 1
HDMI ROBIN ON
HDMI Callback OFF
HDMI CTS Thld 8
HDMI CTS Cnt1 1
TMDS_EQ2_Boost 1
TMDS_EQ2_Gain 0
TMDS_PLL_Loop 3
TMDS_CPREG_BLEED 1
HDMI EQ Auto
HDMI EDID wRITE Type Separate
HDMI Switch NONE
DVI SET TIME 300ms
Type Of PANEL KEY PDPVertical
EcoSensor Support ON
LEDMotionPlus Support OFF
Natural Mode Support OFF
All Share Support ON

4. Troubleshooting

Relax Mode Support OFF
DVI-I Support
Melfas Function Support
Light Level Support
H Write
HDMI Sync DE
HeadPhone Port A Out2
SCC SCC Mode Dynamic
SCC ON/OFF OFF
SCC Input Data Hx 272
Hy 278
Lx 272
Ly 278
sSCC Const sSCC Hx 550
sSCC Hy 566
sSCC Lx 598
sSCC Ly 550
pSCC Const pSCC Hx 550
pSCC Hy 566
pSCC Lx 598
pSCC Ly 550
SCC Source Data PBA
SWAP PBA

4. Troubleshooting
■ SVC
Test Pattern Pattern Sel ...
LOGIC Pattern Sel 0
LOGIC Level Sel 255
Panel Auto Setting Failure
PANEL DISPLAY 2Hr
TIME
LOGIC USB D/L off
Tuner Status
T-CON USB Failure
Download
MICOM Off
UPGRADE
BT ADDRESS e4e0c53197db
BT UPGRADE
SVC Reset
■ Expert
N/D ADJ OFF
Source ...
■ ADC/WB
ADC AV Calibration
Comp Calibraion
PC Calibration
HDMI Calibration
ADC Target 1st_AV_Low 64
1st_AV_High 880
1st_AV_Delta 2
1st_COMP_Y_Low 64
1st_COMP_Cb_Low 512
1st_COMP_Cr_Low 512
1st_COMP_Y_High 940
1st_COMP_Cb_High 512
1st_COMP_Cr_High 512
1st_COMP_Delta 2
1st_PC_Low 4
1st_PC_High 1004

4. Troubleshooting

1st_PC_Delta 2
2nd_ACH_Low 4
2nd_ACH_High 940
2nd_PC_Low 4
2nd_PC_High 940
2nd_Delta 2
ADC Result 1st_Y_GH 258
1st_Y_GL 128
1st_Cb_BH
1st_Cb_BL
1st_Cr_RH
1st_Cr_RL
2nd_R_L 133
2nd_G_L 133
2nd_B_L 133
2nd_R_H 70
2nd_G_H 70
2nd_B_H 70
White Balance Sub Brightness 128
R-Offset 128
G-Offset 128
B-Offset 128
Sub Contrast 128
R-Gain 128
G-Gain 128
B-Gain 128
Movie R-Offset
Movie B-Offset
Movie R-Gain
Movie B-Gain

4. Troubleshooting
■ Advanced
• Picture_2D
Sub Setting Gamma 0.95
Natural Gamma 0
Pwm Max 100
PWM Min 0
Pwm Mid 0
Contrast Dimming OFF
7.5 IRE NTSC OFF
7.5 IRE Offset
Comp Phase 110
Led Peak OnOff OFF
Dither Bypass OFF
D Motion Light On
Dynamic Contrast On
EPA Standard Standard Contrast 100
Standard Brightness 45
Standard Sharpness 50
Standard Color 50
Standard Tint 0
Standard Backlight 10
WB Movie W/B Movie On/Off OFF
Model ...
Color Tone ...
Msub Brightness ...
Msub Contrast ...
N_Rgain ...
N_Bgain ...
N_Roffset ...
N_boffset ...
W2_Rgain ...
W2_Bgain ...
W2_Roffset ...
W2_Boffset ...
Movie Contrast ...
Movie Bright ...
Movie Color ...
Movie Sharpness ...
Movie Tint ...
Movie Backlight ...

4. Troubleshooting

Movie Gamma ...
M_Sub_Gamma ...
HDMI Black Level ...
WCE WRHue 64
WRSat 16
WYHue 64
WYSat 16
WGHue 64
WGSat 16
WCHue 64
WCSat 16
WBHue 64
WBSat 16
WMHue 64
WMSat 16
ARHue 64
ARSat 16
AYHue 64
AYSat 16
AGHue 64
AGSat 16
ACHUE 64
ACSat 16
ABHue 64
ABSat 16
AMHue 64
AMSat 16
VDEC AGC mode 3
AGC manual gain 72
Ifcomptype 1
Ifcompsel 15
Saturain Cb/Cr 145
Secam Filter Sel 0
RGB Delay 150
Peaking Gain 0
Coring Gain 3
Chroma Peak 10
2D V Peaking 0
2D H Peaking 0
2D Peaking Gain 0

4. Troubleshooting

Sharpness Post_H1 20
Post_H2 26
Post_H3 20
Post_H4 15
Post_v1 20
Post_v2 18
Post_H2 Overshoot 128
Post_H2 Undershoot 128
Post_H3 Overshoot 128
Post_H3 undershoot 128
Core Gain1 2
CoreGain2 3
D_Tot_Gain 24
S_Tot_Gain 24
ColorMapping A_Red_R 60
A_Red_G 0
A_Red_B 0
A_Green_R 67
A_Green_G 100
A_Green_B 0
A_Blue_R 0
A_Blue_G 49
A_Blue_B 100
A_Yellow_R 100
A_Yellow_G 100
A_Yellow_B 0
A_Cyan_R 0
A_Cyan_G 46
A_Cyan_B 100
A_Magenta_R 27
A_Magenta_G 0
A_Magenta_B 67
N_Red_R 50
N_Red_G 0
N_Red_B 0
N_Green_R 0
N_Green_G 50
N_Green_B 0
N_Blue_R 0
N_Blue_G 0

4. Troubleshooting

N_Blue_B 50
N_Yellow_R 50
N_Yellow_G 50
N_Yellow_B 0
N_Cyan_R 0
N_Cyan_G 50
N_Cyan_B 50
N_Magenta_R 50
N_Magenta_G 0
N_Magenta_B 50
Enhance BLE_Gain 22
D Sub Color 80
D Skin Hue 84
D Skin Sat 18
S Sub Color 80
S Skin Hue 72
S Skin Sat 16
M Sub Color 55
M Skin Hue 64
M Skin Sat 16
Sub Tint 45
CE_Normal_Left_Gain 35
CE_Normal_Right_Gain 20
CE_Normal_Offset -10
CE_Special_Left_Gain 15
CE_Special_Right_Gain 10
CE_Special_Offset -50
CE_S_Left_gain 10
CE_S_Right_Gain 40
CE_S_Normal_Offset -2
LNA_Plus Synctip_Noise 102
dB01_th 3
dB12_th 4
dB23_th 6
dB34_th 8
dB45_th 10
dB56_th 12
dB67_th 15
dB78_th 28
LNA_Plus_Yfiller 3

4. Troubleshooting

YC_Delay RF PAL BG 10
RF PAL DK 11
RF PAL I 13
RF PAL M 6
RF PAL n 11
RF SECAM BG 5
RF SECAM DK 8
RF SECAM L 8
RF NT 358 14
RF NT 443 8
AV PAL 9
AV PAL M 7
AV PAL N 9
AV SECAM 9
AV NT 358 10
AV NT 443 4
AV Pal 60 6
SCART PAL 9
SCART PAL M 9
SCART PAL N 9
SCART SECAM 4
SCART NT 358 10
SCART NT 443 4
SCART PAL 60 6
SCART RGB PAL 8
SCART RGB PAL M 8
SCART RGB PAL N 8
SCART RGB SECAM 8
SCARTRGB NT 358 8
SCARTRGB NT 443 8
SCARTRGB PAL 60 8
Picture Update

4. Troubleshooting
• Picture_3D
Sub Setting_3D 3D_Gamma 0.95
3D_Natural Gamma 0
3D_Pwm Max 100
3D_PWM Min 0
3D_Pwm Mid 0
3D_Contrast OFF
Dimming
3D_Led Peak OFF
OnOff
3D_Dither Bypass OFF
3D_D Motion Light OFF
3D_Dynamic OFF
Contrast
EPA_3D 3D Contrast 100
3D Brightness 45
3D Standard 50
Sharpness
3D Standard Color 50
3D Standard Tint 0
3D Standard 7
Backlight
WB Movie_3D 3D_W/B Movie OFF
On/Off
3D_Model ...
3D_Color Tone ...
3D_Msub ...
Brightness
3D_Msub Contrast ...
3D_C_Rgain ...
3D_C_Bgain ...
3D_C_Roffset ...
3D_C_boffset ...
3D_N_Rgain ...
3D_N_Bgain ...
3D_N_Roffset ...
3D_n_Boffset ...
3D_W2_Rgain
3D_W2_Bgain
3D_W2_Roffset
3D_W2_Boffset
3D_Movie Contrast ...

4. Troubleshooting

3D_Movie Bright ...
3D_Movie Color ...
3D_Movie ...
Sharpness
3D_Movie Tint ...
3D_Movie ...
Backlight
3D_Movie Gamma ...
3D_M_Sub_Gamma ...
3D_HDMI Black ...
Level
3D_Sub Contrast 128
3D_Sub_Brightness 128
WCE_3D 3D_WRHue 64
3D_WRSat 17
3D_WYHue 72
3D_WYSat 17
3D_WGHue 47
3D_WGSat 17
3D_WCHue 58
3D_WCSat 17
3D_WBHue 54
3D_WBSat 18
3D_WMHue 64
3D_WMSat 17
3D_ARHue 64
3D_ARSat 16
3D_AYHue 64
3D_AYSat 16
3D_AGHue 64
3D_AGSat 16
3D_ACHUE 64
3D_ACSat 16
3D_ABHue 64
3D_ABSat 16
3D_AMHue 64
3D_AMSat 16
ColorMapping_3D 3D_A_Red_R 50
3D_A_Red_G 0
3D_A_Red_B 0
3D_A_Green_R 0

4. Troubleshooting

3D_A_Green_G 50
3D_A_Green_B 0
3D_A_Blue_R 0
3D_A_Blue_G 0
3D_A_Blue_B 50
3D_A_Yellow_R 50
3D_A_Yellow_G 50
3D_A_Yellow_B 0
3D_A_Cyan_R 0
3D_A_Cyan_G 50
3D_A_Cyan_B 50
3D_A_Magenta_R 50
3D_A_Magenta_G 0
3D_A_Magenta_B 50
3D_N_Red_R 50
3D_N_Red_G 0
3D_N_Red_B 0
3D_N_Green_R 0
3D_N_Green_G 50
3D_N_Green_B 0
3D_N_Blue_R 0
3D_N_Blue_G 0
3D_N_Blue_B 50
3D_N_Yellow_R 50
3D_N_Yellow_G 50
3D_N_Yellow_B 0
3D_N_Cyan_R 0
3D_N_Cyan_G 50
3D_N_Cyan_B 50
3D_N_Magenta_R 50
3D_N_Magenta_G 0
3D_N_Magenta_B 50
Sharpness_3D 3D_Post_H1 16
3D_Post_H2 10
3D_Post_H3 10
3D_Post_H4 10
3D_Post_v1 20
3D_Post_v2 14
3D_Post_H2 32
Overshoot

4. Troubleshooting

3D_Post_H2 32
Undershoot
3D_Post_H3 16
Overshoot
3D_Post_H3 16
undershoot
3D_Core Gain1 1
3D_CoreGain2 2
3D_D_Tot_Gain 28
3D_S_Tot_Gain 28
Enhance_3D 3D_BLE_Gain 22
3D_D Sub Color 65
3D_D Skin Hue 100
3D_D Skin Sat 18
3D_S Sub Color 65
3D_S Skin Hue 72
3D_S Skin Sat 16
3D_M Sub Color 55
3D_M Skin Hue 64
3D_M Skin Sat 16
3D_Sub Tint 50
3D_CE_Normal_Left_Gain 20
3D_CE_Normal_Right_Gain 30
3D_CE_Normal_Offset -10
3D_CE_Special_Left_Gain 15
3D_CE_Special_Right_Gain 10
3D_CE_Special_Offset -50
3D_CE_S_Left_gain 10
3D_CE_S_Right_Gain 40
3D_CE_S_Normal_Offset -2
3D Setting LED_BT_IR BTPairDis_Ho 2
BTPairDis_sh 25
BTTransDis 10
BTSlaveDelay48 0
BTSlaveDelay50 0
BTSlaveDelay60 0
BTEmiDel_48 0
BTEmiDel_50 0
BTEmiDel_60 0
BTGlsDUTY 100
IREmiDel_48 0

4. Troubleshooting

IREmiDel_50 0
IREmiDel_60 0
IREmiMask 1
IRMASKPRD 1
IREmiNum 1
SlavDelay48 0
SlavDelay50 0
SlavDelay60 0
PDP_BT_IR BTPairDis_Ho_PDP 2
BTPairDis_sh_PDP 25
BTTransDis_PDP 10
BTSlaveDelay48_D 0
BTSlaveDelay50_D 0
BTSlaveDelay60_D 0
BTGlsDUTY_D 100
BTEmiDel_48_S 0
BTEmiDel_50_S 0
BTEmiDel_60_S 0
BTGlsDUTY_S 100
IREmiDel_48_R 0
IREmiDel_50_R 0
IREmiDel_60_R 0
BTGlsDUTY_R 100
BTEmiDel_48_M 0
BTEmiDel_50_M 0
BTEmiDel_60_M 0
BTGlsDUTY_M 100
IREmiMask_PDP 1
IRMASKPRD_PDP 1
IREmiNum_PDP 1
SlavDelay48_PDP 0
SlavDelay50_PDP 0
SlavDelay60_PDP 0
Duty PDuty192 25
PDuty200 25
PDuty240_Dyn 25
PDuty210_Mov 25

4. Troubleshooting

Dcc Glmit_LBT0 88
Glmit_LBT1 89
Glmit_LBT2 90
Glmit_LBT3 91
Glmit_LLT0 95
Glmit_LLT1 96
Glmit_LLT2 97
Glmit_LLT3 98
DCCX1 0
DCCX2 0
DCCX3 0
DCCY1 0
DCCY2 0
DCCH1 0
DCCH2 0
DCCH3 0
DCCV1 0
DCCV2 0
Temp Read 0
Time_HOT 120
Time_Cold 120
Temp_ST 16
Temp_TH 40
delta 5
Effect Depth_Min 10
Depth_Max 100
Viewp_Min_2D3D 64
Viewp_Max_2D3D 192
Viewpoint_Min 64
viewpoint_Max 192
Debug Debug OFF
DccMode 0
DccSele0_0 0
DccSele0_1 0
DccSele0_2 0
DccSele0_3 0
DccSele0_4 0
DccSele0_5 0
DccSele0_6 0
DccSele0_7 0

4. Troubleshooting

PosiSel_0_0 0
PosiSel_0_1 0
PosiSel_0_2 0
PosiSel_0_3 0
PosiSel_0_4 0
PosiSel_0_5 0
PosiSel_0_6 0
PosiSel_0_7 0
PosiSel_0_8 0
PosiSel_0_9 0
PosiSel_0_10 0
PosiSel_0_11 0
Bypass OFF

4. Troubleshooting
4.3. Service Adjustment
- You must perform Calibration in the Lattice Pattern before adjusting the White Balance.
■ White Balance - Calibration

• Factory
ADC / WB AV Calibration
Comp Calibration
PC Calibration
HDMI Calibration
■ Color Calibration
• Adjust spec.
1) Source : HDMI
2) Setting Mode : 1280*720@60Hz
3) Pattern : Pattern #24 (Chess Pattern)
4) Use Equipment : CA210 & Master MSPG925 Generator

Use other equipment only after comparing The result with that of The Master equipment.
Input mode Calibration Pattern

CVBS IN (Model_#1) Perform in NTSC/PAL B&W Pattern #24 Lattice
Component IN (Model_#6) Perform in 720p B&W Pattern #24 Lattice
PC Analog IN (Model_#21) Perform in VESA XGA (1024x768) B&W Pattern #24 Lattice
HDMI IN Perform in 720p B&W Pattern #24 Lattice

4. Troubleshooting
• Method of Color Calibration (AV)

1) Apply the NTSC/PAL Lattice (N0. 3) pattern signal to the AV IN 1 port.
2) Press the Source key to switch to “AV1” mode.
3) Enter Service mode.
4) Select the “ADC” menu.
5) Select the “AV Calibration” menu.
6) In “AV Calibration Off” status, press the “ ” key to perform Calibration.
7) When Calibration is complete, it returns to the high-level menu.
8) You can see the change of the “AV Calibration” status from Failure to Success.
• Method of Color Calibration (Component)

1) Apply the 720p Lattice (N0. 6) pattern signal to the Component IN 1 port.
2) Press the Source key to switch to “Component1” mode.
5) Select the “Comp Calibration” menu.
6) In “Comp Calibration Off” status, press the “ ” key to perform Calibration.
8) You can see the change of the “Comp Calibration” status from Failure to Success.
• Method of Color Calibration (PC)

1) Apply the VESA XGA Lattice (N0. 21) pattern signal to the PC IN port.
2) Press the Source key to switch to “PC” mode.
5) Select the “PC Calibration” menu.
6) In “PC Calibration Off” status, press the “ ” key to perform Calibration.
8) You can see the change of the “PC Calibration” status from Failure to Success.

4. Troubleshooting
• Method of Color Calibration (HDMI)

1) Apply the 720p Lattice (N0. 6) pattern signal to the HDMI1/DVI IN port.
2) Press the Source key to switch to “HDMI1” mode.
5) Select the “HDMI Calibration” menu.
6) In “HDMI Calibration Off” status, press the “ ” key to perform Calibration.
8) You can see the change of the “HDMI Calibration” status from Failure to Success.
■ White Balance - Adjustment

Factory (Low light) (High light)
ADC / WB - White Balance Sub Bright Sub Contrast

R offset R gain
G offset G gain
B offset B gain

4. Troubleshooting
4.4. Software Upgrade
Samsung may offer upgrades for the TV’s firmware in the future.
These upgrades can be performed via the TV when it is connected to the Internet, or by downloading the new firmware
from samsung.com to a USB memory device.
• Alternative Software (Backup) shows The previous version that will be replaced.
• Software is represented as ‘Year/Month/Day_Version’.
The more recent the date, the newer the software version.
Installing the latest version is recommended.
■ By USB
Insert a USB drive containing the firmware upgrade downloaded from samsung.com into the TV. Please be careful to not
disconnect the power or remove the USB drive while upgrades are being applied.
The TV will turn off and turn on automatically after completing the firmware upgrade. Please check the firmware version
after the upgrades are complete (the new version will have a higher number than the older version). have a higher number
than the older version) made will return to their default (factory) settings.
We recommend you write down your settings so that you can easily reset them after the upgrade.

4. Troubleshooting
■ By Online
Upgrades the software using the Internet.
• First, configure your network. For detailed procedures on using the Network Setting.
Refer to the ‘Setting the Network’ instructions.
• If The internet connection doesn’t operate properly, connection can be broken, please retry downloading.
If the problem still happens, download by USB and upgrade.
■ Alternative Software (Backup)

If there is an issue with the new firmware and it is affecting operation, you can change the software to the previous.
• If Software was changed, existing Software is displayed.

• You can change current Software to Alternative Software by ‘Alternative Software’.

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4.

4.1. Checkpoints by Error Mode

4.1.1. First Checklist for Troubleshooting

1) Check the various cable connections first.

• Check to see if there is a burnt or damaged cable.

• Check to see if there is a disconnected or loose cable connection.

2) Check the power input to the Main Board.

3) How to distinguish if the problem is caused by Main board or Logic Board.

• Distorted Picture : Check the inner patterns.

Inner pattern Picture Problem

• How to check inner pattern?

Copyright© 1995-2011 SAMSUNG. All rights reserved. 4-1

4.1.2. Checkpoints by Error Mode

Diagnostics <43" PDP>

4-2 Copyright© 1995-2011 SAMSUNG. All rights reserved.

Are the S MP S CN801 a nd Ma in CN201 No Conne ct the ca ble be twe e n

Is th e Fus e (F8 01S ) of the S MP S P owe r No

Re place the Main Boa rd.

Copyright© 1995-2011 SAMSUNG. All rights reserved. 4-3

Diagnostics <43" PDP>

4-4 Copyright© 1995-2011 SAMSUNG. All rights reserved.

Check the LED

Che ck the LED ope ra tion of Logic Boa rd No

Che ck the LVDS conne ctor. No

Che ck All output volta ge s on S MP S . No

Re place the Main Boa rd.

Copyright© 1995-2011 SAMSUNG. All rights reserved. 4-5

Diagnostics <43" PDP>

4-6 Copyright© 1995-2011 SAMSUNG. All rights reserved.

Is th e output volta ge of S MP S norma l? No

Sound Output Shape

Make sure to disconnect the power before working on the IP board.

Copyright© 1995-2011 SAMSUNG. All rights reserved. 4-7

4.1.3. Faults and Corrective Actions

Symptom Related Image Causes and Countermeasures

• Address buffer defect

A green screen appears when • The Scale is not reseting.

• Incorrect program version.

A blank upper (or lower) • Upper/Lower Y Buffer defect

Either the main or sub picture

• The SMPS voltage is incorrect.

4-8 Copyright© 1995-2011 SAMSUNG. All rights reserved.

Symptom Related Image Causes and Countermeasures

• X-Main board defect

A blank screen appears. • Replace the Y-Main board.

Copyright© 1995-2011 SAMSUNG. All rights reserved. 4-9

4.1.4. Operating Logic LED

P owe r ON Logic ON S e que nce (P OS ) Norma l Toggling

540 540 540 540 540 8 .06 · ª µ ª ¦ ¹ e...

4-10 Copyright© 1995-2011 SAMSUNG. All rights reserved.

4.1.5. Adjust Function Key Sensitivity

Copyright© 1995-2011 SAMSUNG. All rights reserved. 4-11

3) Select 'Sub Option'

4) Select 'Key Sensitivity'

4-12 Copyright© 1995-2011 SAMSUNG. All rights reserved.

5) Default value (PD490=56, PD550=32)

6) Adjust The Value of Key Sensitivity

No use 'Key Sens itivity' Ve ry Sensitive Insensitive

Copyright© 1995-2011 SAMSUNG. All rights reserved. 4-13

4.1.6. Function Assy Pin Map

4-14 Copyright© 1995-2011 SAMSUNG. All rights reserved.

4.1.7. Adjust SMPS Voltage when change SMPS

• T.P : Test Point

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