You are on page 1of 6

Learning Thermostat

Installation Guide
Compatibility Contents
Based on Nest’s online compatibility checker data, the Nest
Thermostat works with most 24V systems, including gas,
electric, oil, forced air, variable speed, heat pump and radiant.
It can control:
• Heating: one, two and three stages (W1, W2, W3)
• Cooling: one and two stages (Y1, Y2)
• Heat pump: with auxiliary and emergency heat (O/B, AUX, E)
• Fan (G)
• Power (C, Rh, Rc)
• Humidifier or dehumidifier (HUM, DEHUM)

The Nest Thermostat’s * connector can accept only one


of these wires: W3, E, HUM or DEHUM.

The Nest Thermostat is designed to work even if your home


doesn’t have a common C wire. Rarely, installing a new C wire Display Base Screwdriver
may be required.

Professional installation recommended for:


• Dual fuel systems (heat pump with furnace)
• Whole-home humidifiers and dehumidifiers

Go to nest.com/works to make sure the Nest Thermostat will work


in your home and find out if you need professional installation.
Wall screws

Optional trim plate Optional steel plate Optional steel


Watch the video plate screws
Before you start, watch our installation video
at nest.com/support
1. Switch off power 2. Remove cover 5. Label wires
This protects you and avoids blowing a fuse Some covers pop off, while others need Peel off the blue labels and attach them to
in your equipment. Adjust the temperature to be unscrewed. your wires. Use the white labels if you have a
on your old thermostat to make sure your E, W3, HUM or DEHUM wire. You can connect
system is off. only one of these wires to the * connector.
See two labels for each connector?
Visit nest.com/2labels for help. Two labels

Tip: Take a
picture of the
wires on your
Breaker box Switch
old thermostat
to help you
remember.

3. Check your system 4. Remove any jumper wires 6. Disconnect wires and 7. Mark where screws will go
If your old thermostat is labeled 120V or 240V Jumper wires are short wires between two
remove base Use the bubble level to make sure the
or has thick wires with wire nuts, your system connectors. You won’t need them. An R wire Nest Thermostat is level.
is high voltage. Not sure? Contact support. can go into either Rc or Rh.

Remember, the power to your


CAUTION: Do not connect Nest to HVAC system must be off to avoid
high voltage wires. blowing a fuse in your equipment.
Optional in most homes
8. Attach base 9. Connect wires
Use trim plate if needed After all the wires are connected, make sure
they’re flush with the wall.
You can cover up holes or marks left by your
old thermostat with the optional trim plate.
Snap the base and trim plate together,
then screw them to the wall.
You’ll find the trim plate in the bottom
of the box.

3/8"

The exposed wire should be straight.

Optional in most homes


10. Attach display 11. Switch power back on
Mounting on an electrical box Press the display until it clicks into place.

Electrical boxes aren’t common, but if you


have one, secure the steel plate to the
electrical box with two of the short steel
plate screws. Insert the screws into the long
slots on the steel plate.
Use the other two short screws to attach the
Nest base and trim plate to the steel plate.
Breaker box Switch
12. Setup and Nest Account Nest Labs, Inc. IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS,
AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.

The Nest Thermostat will turn on and walk Limited Warranty YOUR RIGHTS AND THIS LIMITED WARRANTY
you through setup. Just turn the ring and Learning Thermostat This Limited Warranty gives you specific legal rights. You may also
have other legal rights that vary by state, province or jurisdiction.
press to select. During setup, you can The disclaimers, exclusions, and limitations of liability under
connect the thermostat to Wi-Fi. this Limited Warranty will not apply to the extent prohibited by
applicable law. For a full description of your legal rights you should
Go to nest.com/account or download refer to the laws applicable in your jurisdiction and you may wish to
contact a relevant consumer advisory service.
the Nest app and create a Nest Account.
Your thermostat will connect to your 1. WHAT THIS LIMITED WARRANTY COVERS; PERIOD OF COVERAGE
Nest Labs, Inc. (“Nest Labs”), 900 Hansen Way, Palo Alto, California
account automatically. USA, warrants to the owner of the enclosed product that the
product contained in this box (“Product”) will be free from defects in
Questions about adding a thermostat to your materials and workmanship for a period of two (2) years [one (1) year
Nest Account? Visit nest.com/pairing for Factory Refurbished Products] from the date of delivery following
the original retail purchase (the “Warranty Period”). If the Product
fails to conform to this Limited Warranty during the Warranty Period,
Nest Labs will, at its sole discretion, either (a) repair or replace any
defective Product or component; or (b) accept the return of the
Product and refund the money actually paid by the original purchaser
for the Product. Repair or replacement may be made with a new or
refurbished product or components, at Nest Labs’ sole discretion.
If the Product or a component incorporated within it is no longer
available, Nest Labs may replace the Product with a similar product
of similar function, at Nest Labs’ sole discretion. This is your sole and
exclusive remedy for breach of this Limited Warranty. Any Product
that has either been repaired or replaced under this Limited Warranty
will be covered by the terms of this Limited Warranty for the longer of
ninety (90) days from the date of delivery or the remaining Warranty
Period. This Limited Warranty is transferable from the original
purchaser to subsequent owners, but the Warranty Period will not be
extended in duration or expanded in coverage for any such transfer.

2. TOTAL SATISFACTION RETURN POLICY


If you are the original purchaser of the Product and you are not
satisfied with this Product for any reason, you may return it in its
original condition within thirty (30) days of the original purchase and
receive a full refund.

3. WARRANTY CONDITIONS; HOW TO GET SERVICE IF YOU WANT TO


For more information visit nest.com Recycle your old thermostat: CLAIM UNDER THIS LIMITED WARRANTY
see nest.com/responsibility Before being able to claim under this Limited Warranty, the owner
You can also find answers in the Nest of the Product must (a) notify Nest Labs of the intention to claim by
visiting http://support.nest.com during the Warranty Period and
Community at nest.com/community Please recycle Nest’s 100% providing a description of the alleged failure, and (b) comply with
recyclable packaging. Nest Labs’ return shipping instructions, and (c) ship the Product at
owner’s cost (except where prohibited by applicable law) to Nest 7. LIMITATION OF LIABILITY
Labs for repair or replacement. Nest Labs will have no warranty NEST LABS DISCLAIMS ALL LIABILITY OF ANY KIND OF NEST LABS’
obligations with respect to a returned Product if it determines, in its SUPPLIERS. THE NEST LABS ONLINE SERVICES (“SERVICES”)
reasonable discretion after examination of the returned Product, PROVIDE YOU INFORMATION (“PRODUCT INFORMATION”)
that the Product is an Ineligible Product (defined below). Nest Labs REGARDING YOUR ENERGY USE AND YOUR HVAC EQUIPMENT OR
will bear all costs of return shipping to owner, except with respect to OTHER PERIPHERALS CONNECTED TO YOUR PRODUCT (“PRODUCT
any Ineligible Product, for which owner will bear all shipping costs. PERIPHERALS”). THE TYPE OF PRODUCT PERIPHERALS THAT MAY
BE CONNECTED TO YOUR PRODUCT MAY CHANGE FROM TIME TO
4. WHAT THIS LIMITED WARRANTY DOES NOT COVER TIME. THE SERVICES MAY BE USED TO CONTROL YOUR HEATING,
This warranty does not cover the following (collectively “Ineligible VENTILATION, AND AC SYSTEM OR PRODUCT PERIPHERALS VIA
Products”): Products marked as “sample” or sold “AS IS”; or THE PRODUCT. WITHOUT LIMITING THE GENERALITY OF THE
Products that have been subject to: (a) modifications, alterations, DISCLAIMERS ABOVE, ALL PRODUCT INFORMATION IS PROVIDED
tampering, or improper maintenance or repairs; (b) handling, FOR YOUR CONVENIENCE, “AS IS”, AND “AS AVAILABLE”. NEST LABS
storage, installation, testing, or use not in accordance with the DOES NOT REPRESENT, WARRANT, OR GUARANTEE THAT PRODUCT
Installation Guide or other instructions provided by Nest Labs; INFORMATION WILL BE AVAILABLE, ACCURATE, OR RELIABLE
(c) abuse or misuse of the Product; (d) breakdowns, fluctuations, OR THAT PRODUCT INFORMATION OR USE OF THE SERVICES OR
or interruptions in electric power or the telecommunications PRODUCT WILL DECREASE THE ENERGY CONSUMPTION OF YOUR
network; or (e) Acts of God, including lightning, fire, flood, tornado, HOME. YOU ARE SOLELY RESPONSIBLE FOR ALL ENERGY BILLS
earthquake, or hurricane. This warranty does not cover consumable INCURRED BY YOUR HOME. YOU USE ALL PRODUCT INFORMATION,
parts, including batteries, unless damage is due to defects in THE SERVICES, AND THE PRODUCT AT YOUR OWN DISCRETION
materials or workmanship of the Product, or software (even if AND RISK. YOU WILL BE SOLELY RESPONSIBLE FOR (AND NEST
packaged or sold with the product). Nest Labs recommends that LABS DISCLAIMS) ANY AND ALL LOSS, LIABILITY, OR DAMAGES,
you use only authorized service providers for maintenance or INCLUDING TO YOUR HVAC SYSTEM, PLUMBING, HOME, PRODUCT,
repair. Unauthorized use of the Product or software can impair the PRODUCT PERIPHERALS, COMPUTER, MOBILE DEVICE, AND ALL
Product’s performance and may invalidate this Limited Warranty. OTHER ITEMS AND PETS IN YOUR HOME, RESULTING FROM YOUR
Nest Labs does not warrant that operation of the Product will be USE OF THE PRODUCT INFORMATION, SERVICES, OR PRODUCT.
error-free or uninterrupted or that the Product will in every case PRODUCT INFORMATION PROVIDED BY THE SERVICES IS NOT
process all data correctly. INTENDED AS A SUBSTITUTE FOR DIRECT MEANS OF OBTAINING
THE INFORMATION. FOR EXAMPLE, A TEMPERATURE READING IN
5. DISCLAIMER OF WARRANTIES THE PRODUCT INFORMATION PROVIDED BY THE SERVICES IS NOT
EXCEPT AS STATED ABOVE IN THIS LIMITED WARRANTY, AND TO THE INTENDED AS A SUBSITUTE FOR READING THE TEMPERATURE AS
MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, NEST LABS DIRECTLY DISPLAYED BY THE PRODUCT.
DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES
AND CONDITIONS WITH RESPECT TO THE PRODUCT, INCLUDING 8. VARIATIONS THAT MIGHT APPLY TO THIS LIMITED WARRANTY
THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A Some jurisdictions do not allow limitations on how long an
PARTICULAR PURPOSE. TP THE MAXIMUM EXTENT PERMITTED BY implied warranty lasts or exclusions/limitations on incidental or
APPLICABLE LAW, NEST LABS ALSO LIMITS THE DURATION OF ANY consequential damages, so some of the limitations set out above
IMPLIED WARRANTIES OR CONDITIONS TO THE DURATION OF THIS may not apply to you.
LIMITED WARRANTY.
64-10-0018-ES-A_130618

6. LIMITATION OF DAMAGES
IN ADDITION TO THE ABOVE WARRANTY DISCLAIMERS, IN NO EVENT
WILL NEST LABS BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL,
EXEMPLARY, OR SPECIAL DAMAGES, INCLUDING ANY DAMAGES
FOR LOST DATA OR LOST PROFITS, ARISING FROM OR RELATING TO
THIS LIMITED WARRANTY OR THE PRODUCT, AND NEST LABS’ TOTAL
CUMULATIVE LIABILITY ARISING FROM OR RELATED TO THIS LIMITED
WARRANTY OR THE PRODUCT WILL NOT EXCEED THE AMOUNT
ACTUALLY PAID FOR THE PRODUCT BY THE ORIGINAL PURCHASER.