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Water Technologies & Solutions

capability profile

membrane element storage


q & a about SUEZ membrane element storage

why is membrane element storage important? Membrane element boxes should be stored inside,
in a dry, cool place out of direct sunlight. Cooler
All spiral-wound membrane elements feature flat ambient temperatures are better than warmer, but
sheet membrane manufactured in a wet process. avoid freezing. Elements shipped from SUEZ are not
Water must always be present in the membranes completely filled with water. If the water freezes, it
pores to keep the membrane water permeable. If the will not damage the elements, provided the
pores in the membrane dry out completely, it is elements do not move. If the elements move or
difficult, and for RO and NF membranes, which have vibrate, ice crystals formed during the freezing or
very small pores, practically impossible, to rewet the thawing processes might damage the membrane.
pores. For that reason, the membrane must always be There is no documented case where elements have
kept moist. been damaged by freezing, but if high solute
Membrane elements that are delivered dried have passage through the membrane is caused by cuts in
been pre-conditioned with a humectant, for example the membrane, any warranty is void.
glycerol or propylene glycol, which has a high boiling • Ideal storage temperature: 33-59 °F (1-15°C)
point and retains water. This humectant ensures the
• Maximum storage temperature: 122 °F (50 °C)
presence of residual moisture after drying.
As a result, all membrane elements, both dried and
storage of element pallets?
wet models, contain a certain level of moisture. Prior
to bagging and boxing and for some elements, drying, Large quantities of membrane elements are
membrane elements are soaked in preservative supplied on shrink wrapped pallets. Pallets can be
solution to minimize microbiological growth during stacked 2 high unless posted, “DO NOT DOUBLE
storage. Wet shipped elements are stored in sealed STACK” or a similar warning is affixed to side of
bags to prevent them from drying out, while dried pallet. Never stack more than 2 pallets under any
elements are shipped in open bags to prevent circumstances.
condensation inside the bag. Condensed water would
lead to microbiological growth. It is important to follow how long can dried elements be stored?
the below directions when storing membrane
elements prior to use. In original factory packaging, out of direct sunlight
or artificial light, and at below 100 percent relative
humidity, dried membrane elements can be stored
what are ideal storage conditions? for the following periods with full warranty. The time
Membrane elements should be stored in the original is from that the element left the SUEZ facility:
factory bag and box prior to installation.

Find a contact near you by visiting www.suezwatertechnologies.com and clicking on “Contact Us.”
*Trademark of SUEZ; may be registered in one or more countries.
©2017 SUEZ. All rights reserved.

CP1134EN.docx Sep-15
If a membrane element is to be returned for
Non-Cellulosic Elements
warranty inspection, the User must obtain a Return
below 100°F (38°C) 12 months Goods Authorization (RGA) number from SUEZ
before returning the membrane element. Membrane
100-122°F (38-50°C) at any time 3 months elements are to be returned freight prepaid to SUEZ,
and SUEZ will return any warranty replacement
above 122ºF (50ºC) at any time 0 months
membrane element to the customer prepaid.
Membrane elements must be kept moist at all times
and must be clean and bagged in a watertight bag
Cellulosic Elements before returning. Only SUEZ-approved cleaners,
biocides, dispersants, or other chemicals may be
below 86°F (30°C) 6 months used with the membrane elements. Use of other
chemicals may void the warranty. The User is
above 86°F (30°C) at any time 0 months
responsible for knowing the membrane element
material and for ensuring that chemicals harmful to
how long can wet elements be stored? the membrane or material are never in contact with
the membrane element.
In original factory packaging with the vacuum-sealed
plastic bag intact, out of direct sunlight or artificial
light, wet membrane elements can be stored for the where can i direct additional questions or
following periods with full warranty. The time is from concerns?
that the element left the SUEZ facility:
Please direct additional questions or concerns to
our website.
Non-Cellulosic Elements

below 86°F (30°C) 6 months

above 86°F (30°C) at any time 0 months

Cellulosic Elements

below 86°F (30°C) 6 months

above 86°F (30°C) at any time 0 months

can unused elements be returned?


All membrane elements being returned for re-
stocking must be returned unused in their original
packing. Membrane elements returned not
conforming to said criteria will be subject to rejection
or added fees to restore membrane elements to
sellable condition.

Page 2 CP1134EN.docx

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