NTPC Reward System Overview

NTPC Limited Section:0608
Corporate Human Resources Division Issue No: II Rev.No.:0

HR Policy Manual Issue Date: 26.09.2011
NTPC Reward System Updated as on: 31.01.2012
Page: 1 of 62
NTPC REWARD SYSTEM

1.0 Preamble:
1.1 NTPC believes in the power of People and it is the professional

philosophy of the management to create an enabling organisational
culture for people to demonstrate their creativity, initiative and involve
in holistic development, through recognition and celebration of
achievements.
1.2 Even the research shown that it is the people’s behaviour and commitment
that create excellence and drive business results. It is also well established
that behavior which gets rewarded gets reinforced.
1.3 Although NTPC has formulated many HR Policies for employees’ development
and growth, it was felt that there is still space for enhancing employees’
motivation and morale on a continuous and sustained basis.
1.4 Keeping the above in mind, a bouquet of special Rewards and

Recognition Schemes is evolved with an objective of reinforcing good
work and behavior of employees in order to achieve Organisational
excellence.
2.0 Objectives:
The objectives of the NTPC Reward System will be:
2.1 To recognize and reward employees behaviour for enhanced motivation
2.2 To create a culture of excellence through Value Actualisation and

demonstration of leadership
2.3 To create role models at all levels for emulation and inspiration
2.4 To foster and nurture a culture of recognition and celebration in NTPC
2.5 To encourage overall development of employees through involvement

in TQM initiatives and other Socio-Cultural activities.
2.6 To encourage involvement in Corporate Social Responsibility efforts.
2.7 To promote exhibition of human values and NTPC Core Values

Page: 2 of 62
3.0 Rewards:
3.1 The various rewards included within the scope of the NTPC Reward
System are as under:
i) Thank You Slips
ii) Applause
iii) Appreciation letter
iv) STAR of the Month
v) Employee of the Year
vi) Vidhyut Awards
vii) Power EXCEL Awards
viii) PEARL Awards
ix) ACE Awards
x) Mentors Samman
xi) Manveeyata Puraskar
xii) Welcome Parties
xiii) Farewell Parties
3.2 The system for administering the above rewards and its presentation
is detailed in the Scheme.
3.4 The revised NTPC Reward System will come into force with
immediate effect.
4.0 Scope:
4.1 The NTPC Reward System will combine in itself the thirteen rewards
& recognition as mentioned above. The System shall in its scope
cover all Projects / Power Stations/Units/Regional Offices/Corporate
Center of NTPC and applicable to all regular employees on the rolls
of the Company subject to meeting specific conditions mentioned in
each Reward System.
5.0 Administration:
5.1 The nodal departments at different locations for administering the

System are:
5.1.1 At Projects / Stations - HR
5.1.2 At Regional HQs - HR

Page: 3 of 62
5.1.3 At Corporate Centre – HR-EOC
5.2 Procedure for administration of different Rewards is detailed in the

Scheme
5.3 Rewards shall be made only, if, in the opinion of the committee of Judges
a recognition really becomes due. The verdict of the competent authority,
with respect to that particular reward, is final and binding. No disputes
will be entertained.
5.4 The NTPC Reward System is purely a voluntary System introduced by

Management for enhancing motivation & morale of the employees and
does not confirm any right or obligation
6.0 Design of the System:
6.1 In the schemes details of aims / objectives, procedural frame work

etc. of each of the eleven rewards have been provided.
6.2 In the entire system the words “Reward” & “Award” have been used as
complementary, with the same meaning, depending upon the context.
7.0 Review:
7.1 The Dire ctor (HR) is empowered to administer, interpret, clarify,

revise, amend or modify any or all the provisions of the NTPC Reward
System.
Auth ority:
1. Corporate HR Circular No. 563/2005 Dated 27.06.2005
Page: 4 of 62
Details of NTPC Reward System
Level wise Location wise

S.No Name of the Reward
Applicability Applicability
01 Thank You Slips All Employees Unil Level
02 Applause All Employees Unit Level

All Employees up to
03 Appreciation Letter Unit Level
E7
04 STAR of the Month Non Executives Unit Level
Deptt. Level &
05 Employee of the Year Non Executives
Unit Level
06 Vidhyut Awards Non Executives Company Level
Power EXCEL Awards - Executives up to E6,

07 Unit Level
Power Executive Excellence excluding HODs
Awards
PEARL Awards -
08 All HODs Region Level
Performance Excellence Awards
for Regional Leadership
09 ACE Awards - All BUH & GMs Company Level

Awards for Corporate Excellence
10 Mentors Samman All Mentors Unit Level
All Employees upto
11 Manveeyata Puraskar Unit Level
E7
New appointees &
12 Welcome Transfer –in Unit Level
employees
All Superannuating
13 Farewell Unit Level
Employees
Page: 5 of 62
THANK YOU SLIPS
i) Objective: To promote a culture of Thanks giving, acknowledgement of help

rendered by other employee(s) and appreciation of any thoughtful gesture /
help extended by an employee to another employee irrespective of level,
function, department & station.
ii) Applicability/ Eligibility: All employees
iii) Criteria: Any good work done by anyone in the department / group may be
appreciated through feel good slips / a card.
iv) Recognition: Employee who wants to recognize another employee for any of
the reasons mentioned above may leave a “Thank You Slip” on the desk of
such an employee or e-mail the same to him/her. This is an appreciation of
one employee by another towards realization of NTPC Core Value “Mutual
Respect & Trust”
v) Responsibility: The respective HRD executive shall arrange sufficient no of

Slips.
vi) HRD – CC shall create a standard Thank You Slip, which can be
replicated.(sample placed below)
Page: 6 of 62
Dear ,
THANK YOU
Your Help was very timely &
supportive.
I am indeed grateful
Name:________ Signature:______
E.No.________ Dated:______
APPLAUSE
i) Objective: To appreciate a task well done / target achieved within stipulated

time by an individual employee or group of employees in a section/department.
ii) Applicability/Eligibility: Individual / group of employees within a section /

department
iii) Criteria: To recognize any initiative/job well done by subordinate/ group in

day-to-day functioning.
iv) Award: '

a. 'Standing applause'' is given to the Individual or the group of employees by
inviting to section/ departmental meeting
b. A list of people who have got applause in a particular month shall be displayed
on the notice board/Local Web Page for a period of 01 month.
v) Responsibility: Head of the dept/Sectional Head

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vi) Frequency of Applause: As frequently as possible. At least one applause in

each meeting /once a week.
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Appreciation Letter
Objective
To place on record good work done by an employee/group of employees for
recognition and motivation.
Applicability
All employees up to the level of E7
Responsibility to issue Appreciation letters
Category Responsibility to issue appreciation

All Non-Executives Concerned Group Head (Mgr/Sr. Mgr) in
consultation with HOD
E1 - E5 Head of the Department ( DGM / AGM)
E6 – E7 Business Unit Head (GM / ED)
Reward
Appreciation letter to the individuals/group of individuals shall highlight the

specific contribution/instance.
Periodicity
As frequently as possible. There is no limit on number of times an employee
could be appreciated for good work.
Process
The section or department that wants to appreciate the good work done by
its employee(s) may present a letter of appreciation as per Proforma – A1 in
case of individuals and Proforma – A2 in case of a member of a Team, duly
signed by the designated officer keeping in view the following guidelines.
• Specific job should be highlighted
• Should be issued within a week
• Copy to go to personal file
• Copy to HOD in case of Non-Executives
• Copy to BUH/ED/Functional ED in case of Executives depending up
on the location viz Project/Regional HQ’s/Corporate center.
• Quarterly report of appreciation letters by all HOD’s to HR in
units/ HR in Regional HQ’s / HR-EOC in CC.
Responsibility
The immediate reporting officer
Page: 9 of 62
Proforma – A1
Letter of Appreciation
(individual)
Date:
Dear Shri / Smt./ Kum.
The following work done by you is noteworthy.
______(describe the specific contribution, with date of occurrence) __

_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
I appreciate the good work done by you. I hope that you will continue
to put in your sincere efforts in future also and spread the culture of
performance amongst others
With best wishes
Yours Sincerely
( )
To
Shri / Smt./Kum. _________________

Emp. No. __________________
Designation________________
Dept. / Sectn. _____________
Copy : BUH/RED/ED(Function)
HOD
Personal File
Page: 10 of 62
Proforma – A2
Letter of appreciation
(as a team member)
Date:
Dear Shri / Smt./Kum.
The following work done by you, as a member of the team, is

noteworthy.
______(describe the specific contribution of the team as well as the

member, with date of occurrence) _______________________________
___ _________________________________________________________
_____________________________________________________________
_____________________________________________________________
I appreciate the good work done through team work by you. I hope
that you will continue to put in your sincere efforts in future also and
spread the culture of team work amongst others.
With best wishes

Yours Sincerely
( )
To
Shri / Smt./Kum. _________________

Emp. No. __________________
Dept. / Sectn. _____________
HOD
Personal File
Page: 11 of 62
STAR of the Month
Objective
To recognise consistent good work done by the employees.
Applicability / Eligibility
All non-executives
Criteria
Non-Executive, who has shown consistent punctuality, discipline, customer
orientation, participation in TQM initiatives, team playing etc.
Number of Awards
01 award may be given by each department in a month to the deserving

employees. One employee may be entitled for more than one star of the
month award in a year.
Reward
¾ A small pin-up badge stating “STAR of the month” by HOD in

presence of team members.
¾ Name of the employee with the photo should be put on notice
boards.
Responsibility
Concerned Head of the Department
Periodicity
Once a month, to be awarded not later than 4th of the following month.
If during a month no employee is found suitable, the award may not be
given for the month.
Process
The concerned Head of the department shall evaluate the recommendations

received from the reporting officer in the format (Proforma – B) and choose
the best employee for the award. Each Departmental Head shall send the
particulars of the winning employee to the Head of HR in units & Regional
Hqrs / HR-EOC in CC, for records.
Page: 12 of 62
Template of the badge for STAR of the Month Award
Size: 2 cm dia
Material: Plastic / Metal
Design Scheme: Base – Plain

Colour - White
Star – Size – fit to circle size
Embossed
Colour – Cerullian Blue
Holding system: Pin up type
Layout Scheme:
Page: 13 of 62
Proforma – B
Star of the Month – Nomination Form

(for Non- Executive Employees)
Month
Name of the Employee: Employee No:
Designation: Section: Department
Max. Marks
S.No Parameter for Evaluation Remark
Marks Awarded
1.0 Punctuality & Regularity in attending Office
- (No. of days attended Office Minimum 80%
20
attendance, and on time etc.)
2.0 Discipline & Amenability to Rules

(Incident of early leaving without permission, 15
availability in work location etc.)
3.0 Customer Orientation

(Polite Behaviour, Courteousness in dealings, 10
Proper use of language etc.)
4.0 Participation in QC / Suggestion Scheme

(Level of Participation in QC, 20
No of Suggestions contributed,
Level of Participation in 5-S activities etc.)
5.0 Team Player 10
(Helps colleagues and other team members)
6.0 Critical/Exceptional Job done:
(give detailed description of the activity that 25
makes him eligible)
TOTAL 100
Reporting Officer Approving Authority (HOD)

Name & Designation Signature Comments Name &
Designation
Approved /
Not approved
Date : Signature of HOD:

Page: 14 of 62
Employee of the Year
Objective
To recognize and reward exemplary performance for creating role models

and a performance culture.
Eligibility
Non-Executives, who have got a minimum of two “STAR of the month”
awards and four “Appreciation Letters” in a year
Criteria
Non-Executives, who exhibit outstanding all round contribution through

regular & active participation in various TQM initiatives, extra curricular
activities, demonstrate additional skills etc. as per the parameters stated in
Proforma- C
Rewards
Two level of awards at each location i.e. unit / region / CC
(a) Unit level – Position no. 1 and 2 based on selection of all

nominated employees from each department, for “Employee of
the Year” with a gift of Rs. 2,000/- each & an appreciation
letter (Proforma enclosed in Annexure C – 6)
(b) Departmental: All those who were nominated for the unit level
employee of the year award but did not qualify for the same
would be considered based on their position for “Department
Employee of the Year” award. There would be only one award
in this category for each department with a gift of Rs. 1000/- &
an appreciation letter (Proforma enclosed in Annexure C – 7)
i. An illustrative list of different departments applicable

to different Units/Projects/Stations/Regions/CC for the
purpose of this reward is enclosed at Annexure C-1 to C- 4
and also the norms for overall limit for no. of
Departments in different locations is enclosed at
Annexure C-5
ii. The recipients of Employee of the year at Unit level

shall be given a letter of appreciation conferring on them
Page: 15 of 62
“Arun / Abha of the Unit” (e.g. Farakka Arun (for male

employees) and Farakka Abha (for female employees) as
the case may be.
Recognition
Category Award Responsibility

- Names with photographs of the - Concerned HOD
recipients of Employee of the Year
Departmental award shall be displayed on
Level Departmental Notice Board, House
journal etc.
- Winners of 1st and 2nd positions to be - Head of HR

given certificates on NTPC Raising Day
(7th Nov) and they should be seated in
Unit / Region/ VIP enclosure along with their families.
CC Level - Employees of the year to be sent on
visit to other organisations or one
week training at other places in the
region.
Periodicity - Annual (1st April to 31st March)

Page: 16 of 62
Procedure
Level Procedure Approving Authority
The concerned HOD will forward the

Department first TWO names of the Non-Executive
BUH / Regional ED /
(Unit/Region/ employees based on the criteria stated
ED(CP)
CC) in Proforma - C to Head of HR for
consideration for Unit level Award.
All nominations of eligible employees

received from each department will be
evaluated by a committee of five HODs
as constituted by BUH / ED for the RHq.
based on the parameters stated in
Unit / Region Proforma - C. BUH / Regional ED
The recommendations of the
committee shall be put up to the BUH/
ED of the RHq. for his approval.
The awards shall be presented to the
winners on in public gathering.
All nominations of eligible employees

shall be sent to HR-EOC, which in turn
puts up the same to a committee of
five HODs as constituted by ED(CP) for
its evaluation based on the parameters
stated in Proforma - C.
Corporate
ED (CP)
Centre The recommendations of the
committee shall be put up to ED(CP)
for his approval.
The awards will be presented to the
winners in a public ceremony by
Director (HR) on NTPC Raising Day.
Maintenance - At Unit / Regional Level – HR

of Records - At Corporate Centre – HR-EOC
Page: 17 of 62
Proforma – C
Employee of the Year – Nomination Form

(for Non- Executive Employees with 02 or more Star of the Month Awards & 04 or more
Appreciation letters)
YEAR: Department:
Employee 1st Employee 2nd Employee

Particulars
Name
E.No.
Designation
Section
Marks allotted
Maximum
SN Parameter
Marks
1st Employee 2nd Employee
TQM initiatives like QC, 5S,
1 10
Suggestion Scheme etc.
Knowledge and skill enhancement
2 like multi skilling, acquiring 10
qualifications, special training etc.
3 Community work 05
4 Sports activities 05
5 Cultural activities 05
Marks allotted for letter of
appreciation received during the
6 10
year (No. of Letters of Appreciation
multiplied by 02)
Marks allotted for STAR of the
month award received during the
7 20
year (No. STAR of the month
awards multiplied by 05)
8 Any other noteworthy achievement 05
9 TOTAL MARKS 70
Signature of the HOD

Page: 18 of 62
Committee Recommendations
Marks Allotted Employee 1 Employee 2 Name & Signature of Members
1. Marks
obtained
[(Sl.1-8) out of
70]
2. Marks
awarded by
Committee
(Out of 30)
Grand Total
(Out of 100)
Remarks of Approving Authority Signature of Approving Authority

Page: 19 of 62
Annexure – C1
Grouping of Departments / Sections for the purpose of Rewarding

For Thermal Power Projects/Stations
Department Sections Department Sections
TSD GM Sectt FINANCE

TS FINANCE
P&S
FQA HR
FE HR
SAFETY PR
VIGIL TRAINING
IT LEGAL
COMMUN RAJ BHASHA
TQM SIMULATOR
R&R
MTP
R&M MEDICAL
R&M -MECH MEDICAL
R&M - ELECT HOSP ADMN
MAINT PLNG NURSING ADMN
O&E SUPPORT
COMMERCIAL C&M
EMG CONTRACTS
ENERGY CONSER MATERIAL
STORE
FUEL MGT.
MECH MAINTENANCE
FUEL HANDLING ELECT MAINTENANCE
MGR C&I and Civil MAINTENANCE
CHP
T/s Admn. Group
OPERATION OPERATION T/S CIVIL MAINT
CHEMISTRY T/S ELECT. MAINT
TOWNSHIP MAINT
HORTICULTURE &
CONST&ERECTION SANITATION
CIVIL CONST
MECH-ERECTION NOTE: The list is only illustrative, BUH may
Page: 20 of 62
C&I ERECTION use his discretion to club different Departments

ELECT ERECTION / Sections with in the prescribed number as
given in Annexure - C-5
Annexure – C-2
Grouping of Departments / Sections for the purpose of Rewarding Employee of

the Year
For Gas & Hydel Power Stations
Department Sections Department Sections
TSD GM Sectt Services

TS FINANCE
P&S HR
FQA PR
FE TRAINING
SAFETY LEGAL
VIGIL RAJ BHASHA
IT HORTICULTURE
COMMUN SIMULATOR
TQM R&R
CIVIL CONST T/S CIVIL MAINT
MECH-ERECTION T/S ELECT. MAINT
C&I ERECTION TOWNSHIP MAINT
ELECT ERECTION MEDICAL
HOSP ADMN
MTP NURSING ADMN
R&M CONTRACTS
R&M -MECH MATERIAL
R&M - ELECT STORE
MAINT PLNG
O&E SUPPORT OPERATION
COMMERCIAL CHEMISTRY
OPERATION
EMG & MAINT MECH MAINTENANCE
PLANT CIVIL MAINT. ELECT MAINTENANCE
ENERGY CONSER C&I MAINTENANCE
FUEL HANDLING
NOTE: The list is only illustrative, BUH may use his discretion to club different
Departments / Sections with in the prescribed number as given in Annexure - C-5
Page: 21 of 62
Annexure – C- 3
Grouping of Departments / Sections for the purpose of

Rewarding Employee of the Year
For Regional Offices
Department Sections
Technical P&S
ENGG
OS
PROJ. MONTG
NEW PROJ
COMMERCIAL
EDP&COMMN
VIGILANCE
INSPECTION SERVICES
ALL INSPECTION OFFICES
Non-Technical HR
F&A
C&M
The list is only illustrative, Regional ED may use his discretion to

club different Departments / Sections with in the prescribed number
as given in Annexure - C-5
Page: 22 of 62
Annexure – C-4
Grouping of Departments / Sections for the purpose of Rewarding

For Corporate Centre
S.no Department Sections

CMD&Directors' Sectt, CP,CMG, Corp.
1 Core functions Vigilance,Comml
2 HR Scope HR, Mtnce,Medical,Corp.Comm
3 EOC HR,Services,Proc,T/S,Rajbhasha,O&M, etc.

4 PMI PMI - HRD
5 Finance Scope Scope- Finance,Legal,Co.Secy.
6 EOC EOC- Finance, IT& Commn.

7 OS OS,R&D & CENPEEP, Fuel Management
PROJ. ENGG ED(Engg),PE(Mech.),PE(Elect.),PE(C&I),

8 TRTF,Env.Engg
NP Group,CSD,Cost Engg.,ES Doc Serv.,Print
9 Engg.Serv. Room,QA&I,Core
Hydro,Hydro,PC,PEM,Spl.Task force
10 CC&M JVC,SPV,EMG,R&R,SAFETY,AUH, APDRP
The list is only illustrative, HR-EOC at CC may use its discretion to club
different Departments / Sections with in the prescribed number as given in
Annexure - C-5
Page: 23 of 62
Annexure – C-5
OVERALL LIMIT FOR NO. OF DEPARTMENTS IN DIFFERENT LOCATIONS
Max.No. of Departments in each of the area in different Units/Stations/Projects/Offices

Station/Project Thermal Gas Hydel Region CC
Capacity
O&M Non-O&M O&M Non-O&M O&M Non-O&M Technical Non-tech.
Upto 1000MW 6 4 3 2 3 2 2 1 10
Upto 2000MW 8 6 - - - - - - -
More than
10 6 - - - - - - -
2000MW
Illustrative lists, grouping different departments/sections are given in Annexure C-1 to

C-3 for the purpose of convenience. However, Regional EDs / BUHs may exercise
Note 1:
their discretion in deciding the groupings of depts., within the overall limits
prescribed in the above table, to suite their specific needs
Note 2: O&M includes Construction and Erection Departments also
Note 3: Annexure C- 4 is applicable for Corporate Centre only

Page: 24 of 62
Proforma – C 6
(Employee of the Year)
I am pleased to confer on you the “Employee of the Year Award”

for the year ______, for demonstrating Core Values, active
involvement in various TQM and HR initiatives, your contribution in
various community work, sports & cultural activities while fostering
a culture of team work and innovation in the Organisation.
I am sure you will continue to involve yourself in such activities and

contribute actively for Organisational excellence.
With best wishes to you and your family
Yours Sincerely,
( )
BUH/RED/ ED (CC)
To
Shri / Smt./ Kum. _________________

Emp. No. __________________
Location _____________
Page: 25 of 62
Personal File
Page: 26 of 62
Proforma – C 7
(Departmental Employee of the Year)
I am pleased to confer on you the “Departmental Employee of the

Year Award” for _____________ department for the year ______,
for demonstrating Core Values, active involvement in various TQM
and HR initiatives, your contribution in various community work,
sports & cultural activities while fostering a culture of team work
and innovation in the Organisation.

Yours Sincerely,
( )
BUH/RED/ ED (CC)
To
Shri / Smt./ Kum. _________________

Emp. No. __________________
Location _____________
Page: 27 of 62
Personal File
Page: 28 of 62
VIDHYUT AWARDS
Objective
To recognize & reward meritorious Non executive employees from amongst

the entries of Shram Awards to Government of India
The entries for Shram awards submitted to Govt. of India, but were not
awarded.
Criteria
Such of those entries, which did not get Shram Award, would be considered
for this award.
Reward
- Letter of appreciation ( proforma D-1) under the signature of Director (HR)
- Cash Rewards
Rank of Award Nos. of the The different recipients of

the Value (Rs.) Awards Vidhyut Awards shall be called:
Award
1st 15,000.00 01 Vidhyut Jyothi
2nd 10,000.00 02 Vidhyut Punj
3rd 7,500.00 05 Vidhyut Kiran
* The Reward is to be equally shared amongst members, in case of a group being

winner. Reward amount to be decided by internal committee and the amount
shall be less than the cash amount given for Shram Awards in that year.
Responsibility - Corporate HR Division, HR-ER Group
Periodicity - Annual (1st April to 31st March)
Process
Page: 29 of 62
1. Selection : At Corporate Office, the committee (in the level of E7A /

E8) consisting of Corporate OS, HR & Finance who evaluates the
nominations sent for Shram award, shall also evaluate all non awarded
cases after declaration of the Prime Minister’s Shram Awards. The
committee will rank the projects as 1st, 2nd and 3rd positions for the
purpose of cash award. The proposals will be evaluated by the
committee as per the criteria prescribed in Proforma – D and send the
proposal after fixing the monetary reward to be given to the awardees
for the approval of competent authority. The monetary reward, so
fixed, shall not be more than the cash reward given for PM Shram Awards in
that year
2. Distribution of Award : To be done by respective BUH on NTPC raising

day i.e. 7th November, based on the format sent by Corporate HR-ER.
3. Publicity : Photographs to be put on Notice Boards and in News letters.
Approving authority: Director (HR)

Page: 30 of 62
Proforma – D
VIDHYUT Award – Evaluation Form

(For Non-Executives recommended for Shram Award but not awarded by GOI only)
Year
Name Brief of the Saving Details (Rs.) Type of Savings Nos of Ranking
of the Innovative Employees
Project Idea involved
Total Foreign One time Recurring
Saving Exchange
Committee Comments and Signature of the

Recommendation Signature of Members Approving Authority Dir(HR)
(Shall include Amount
recommended as cash
reward)
Page: 31 of 62
Proforma – D-1
Letter of Appreciation for Vidhyut Award to be issued on the DO letter of

the signing Authority
Date:
Dear Shri / Smt./Kum.
I am pleased to confer on you the Vidhyut ( Jyothi/ Punj/ Kiran )

award for the year ______, for your exemplary work in ______
___________ ______.
I am sure you will continue to show the commitment and zeal for
Organisational excellence.
Yours Sincerely,
( )
Director (HR)
To
Shri / Smt. / Kum._________________

Emp. No. __________________
Location _____________
Page: 32 of 62
Personal File
Page: 33 of 62
Power EXCEL Awards
Objective
To recognize excellence in discharging official duties & demonstration of
NTPC core values.
Applicability/Eligibility
All executives upto E6, excluding HODs
Criteria
a) -Innovations and improvements in his area of work.
- Contribution towards group efforts
- Demonstrates Core Values at work and during interactions
b) -Should have received at least one 'Appreciation Letter' or
Manveeyata Purskar
Reward
- These awards shall be given under the name POWER EXCEL awards (Power
Executives Excellence Awards)
- Training in India ( upto 7 days as per choice of the executive.)
- Letter of appreciation under the signature of BUH/GM (Proforma E-1)
- A cash Reward of Rs. 5,000/- each to the winners will be presented
NO. OF
LOCATION CATEGORY REMARKS
AWARDS
3 Gas projects to
E1-E4
PROJECT / have one only
STATION
E5-E6 3 Gas projects to
have one only
E1-E4 01
REGIONAL
OFFICE:
E5-E6 01
E1-E4 03
CORPORATE
CENTRE
E5-E6 03
Hydro E1-E4 01
Page: 34 of 62
Projects,
JVs & E5-E6 01
Subsidiaries
Responsibility
Concerned HOD will initiate the proposal for consideration by the

committee consisting of five (05) HODs nominated by BUH/ED. Head of TSD
would be the coordinator for the above committee.
Periodicity - Annual, i.e. Financial Year.
Procedure
The selection would be based on the nominations made by HODs against the
criteria as mentioned above. Each department may nominate two names,
one uptoE4 level and another at E5-E6 level, in Proforma-E.
The committee constituted by BUH/ED would evaluate all the nominations

based on the criteria set in Proforma-E and award marks out of a maximum
of 20 marks and recommend the name of executive(s) for “Power EXCEL
Award” to Approving Authority.
The head of HR/HR-EOC as the case may be, would compile all the data
pertaining to these awards.
The awards shall be finalized by end of April every year and presented in
SMC at units, HOD meeting at Regional Hqrs and special meeting at CC.
Approving authority
The approving authority for different locations would be as under
LOCATION CAGTEGORY
PROJECT / Head of Project /

STATION Station
REGIONAL
Executive Director
OFFICE:
CORPORATE
Executive Director (CP)
CENTRE
Page: 35 of 62
Publicity
Name and photographs to be published on Notice boards and newsletters

Page: 36 of 62
Proforma – E
Power EXCEL Award – Nomination Form
(for Executives upto E6 level)
Year Category O&M / Non O&M/ Region Hq / C.C
Name of the Employee: Employee No

Designation: Department
Marks
Max.
S.No Parameter for Evaluation Remark award
Marks
ed
Innovativeness & Improvements in his area of
1.0
responsibility. 10
2.0 Contribution towards effectiveness of the

Group activities
- Sharing Responsibility 10
- Active participation
- Inter department co-ordination
3.0 Demonstration of Core Values

- At work place & Social life
Courteousness in dealings 10
- Customer HR-EOC, displaying positive
attitude
Initiative taken / Critical incidence
4.0 10
(Please describe)
5.0 TQM Activities:
- Promotion of 5-S, QC activities 10
- Participation in QIT, Benchmarking, etc.
6.0 Knowledge Management
a) Acquisition of M.Tech, MBA or any other
professional qualification
b) Acquisition of IT skills/7 days training
completion 15
c) Participation in NOCET/PC/Quiz etc.
d) Contributing articles in
Horizon/Powerscan/Newsletter/Being a
faculty in training etc.
7.0 Extracurricular activities
10
-Sports/Culture, recreation, community
development etc.
8.0 Nos of appreciation letters received during the 5
year
Page: 37 of 62
TOTAL MARKS OBTAINED 80
Recommendation of HOD Signature of HOD
Committee recommendations
Marks Total Marks obtained Comments Signature of Members
1. (Sl.1-8)
(out of 80)
2. Marks awarded
by Committee
(Out of 20)
Grand Total
(Out of 100)
Recommendation of Approving Authority Signature of Approving Authority

Page: 38 of 62
Proforma – E-1
Letter of Appreciation for Power EXCEL Award to be issued on the DO letter

of the signing Authority
Date:
I am pleased to confer on you the Power Excel Award for the year
______, for demonstrating Core Values, active involvement in
various TQM and HR initiatives and your contribution in fostering a
culture of team work and innovation in the Organisation.

Yours Sincerely,
( )
BUH/RED/ ED (CP)
To
Shri / Smt./ Kum. _________________

Emp. No. __________________
Location _____________
Page: 39 of 62
Personal File
Page: 40 of 62
PEARL Awards
(Performance Excellence Awards for Regional Leadership)
Objective
To recognise excellence in leadership & demonstration of NTPC core values
Applicability /Eligibility
All HODs and E7 & E7A at units & Regioanl Hqrs and at CC.(Excluding Head
of Project / Station)
Criteria
- Exhibition of Leadership qualities
- Achieving Excellence in his area of responsibility
- Demonstration of Core values
- Implementation of Strategic initiatives in HR, TQM, Cost control
measures, Corporate Social responsibility etc.
- Encouraging Creativity, innovation
Reward
- The awards shall be given under the name PEARL (Performance Excellence
Awards for Regional Leadership)
- Upto 10- days training of his choice in India & a cash award of Rs.10,000/-
to each award winner
- Appreciation Letter under the signature of Concerned ED (Proforma –F-1)
- Copy to be place in personal file/ PAR file.
Responsibility
Page: 41 of 62
RED
ED (HR) corporate Center
Periodicity - Annual (Financial Year)
Procedure
The selection would be based on the nominations made by BUH of Projects
and Regional Headquarters against the criteria as mentioned above. Each Unit
may nominate two names and Regional Headquarter one name in the
Proforma-F.
Committee consisting of ED of the region and all BUH of the region would
evaluate the nominations received based on the criteria mentioned in the
said Proforma and award marks out of a maximum marks of 20 to select two
from the region for the award.
At corporate centre each GM may nominate in Proforma – F, name of

E7/E7A meeting the criteria. A Committee consisting of D (HR) as chairman
and ED(CP), ED(F), ED(Engg) & ED(OS) as members will evaluate the
nominations received based on the criteria mentioned in the said Proforma
and award marks out of a maximum marks of 20 to select two for the
Award.
The awards shall be distributed in the RMC before June at Regional hqrs and
at CC in a Special meeting by June.
Publicity
Names and photographs on Notice boards and in NTPC News letters
Approving authority
Region: Executive Director
Corporate Centre: Director (HR)

Page: 42 of 62
Proforma – F
PEARL Awards– Nomination Form

(For HODs of units , RHqs and CC)
Year Unit / Location
Name of the HOD: Employee No:

Designation: Department:
Marks
Max.
S.No Parameter for Evaluation Remark awar
marks
ded
1.0 Exhibition of Leadership Qualities
- Assuming responsibility
- Subordinate Development (Training, Job
Rotation etc.) 25
- Motivational Ability
- Delegation and Empowerment
- Support to Cross functional efforts
2.0 Excellence in his area of responsibility
- Timely & Quality Decisions 15
- Commitment to Orgnl. Goals
- Inter department co-ordination

- Should be a Role model for Others 15
- Measures taken in the dept. for actualization
of Core Values
4.0 Implementation of Strategic initiatives
- In HR (like Mentoring, DC, getting trained as
Assessor etc.
- TQM (like 5-S, Benchmarking, PC, QC etc.) 15
- Cost control measures
- Introduction of new systems
- Encouraging Creativity & Innovation in Deptt.
Assuming Leadership role
5.0
- in Socio Cultural events
- Activities of Corporate Social Responsibility 10
- Participative forums
- Communication meeting with Employees
TOTAL 80
Recommendation of BUH / GM Signature of BUH / GM

Page: 43 of 62
1. (Sl.1-5)
(out of 80)
2. Marks awarded
by Committee
(Out of 20)
Grand Total
(Out of 100)
Recommendation of Approving Authority Signature of Approving Authority

Page: 44 of 62
Proforma – F1
Letter of Appreciation for PEARL Award to be issued on the DO letter of the

signing Authority
Date:
I am pleased to confer on you the Performance Excellence Award

for Regional Leadership (PEARL) for the year ______, for
demonstrating Leadership qualities in practicing and promoting Core
Values and encouraging various TQM and HR initiatives.
I am confident, you will continue to lead your team for achieving

Organisational excellence.
Yours Sincerely,
( )
RED/ Director (HR)
To
Shri / Smt. / Kum._________________

Emp. No. __________________
Location _____________
Page: 45 of 62
Personal File
Page: 46 of 62
ACE Awards
(Awards for Corporate Excellence)
Objective
To recognize excellence in leadership & demonstration of NTPC Core Values
Applicability/Eligibility
All Heads of Project/Stations

GMs in Regions and Corporate Centre
Criteria
Following parameters shall be considered for evaluating the award
Parameters Indicators
Introduction of new initiatives to
enhance productivity
Excellence in Strategic Leadership Reduction in Project / Station cost
Establishing business linkages with
Corporate Plan etc.
Implementation of TQM initiatives

Excellence through innovation, creativity, HR initiatives
knowledge management
Cost control measures etc.
Demonstration of Core Values as a

Core Values and Corporate social Role Model
responsibility Facilitating attitude
Implementation of CSR policy
Reward
- These awards shall be given under the name ACE Awards (Awards for
Corporate Excellence)
- up to 07 days of Training Abroad and a cash reward of Rs.15,000/- each to

the winners
Page: 47 of 62
-Letter of Appreciation to be presented in ECM by CMD/Special functions

In Delhi (Proforma –G-1)
Responsibility - ED (HR)
Procedure
The selection would be based on the nominations made from concerned ED of
the Region against the criteria as mentioned above. Each Region may
nominate one name in the Proforma-G.
At corporate centre each ED may nominate a General Manager in Proforma –

G, meeting the criteria.
A committee of Functional Directors with CMD as Chairperson will evaluate

the nominations received based on the criteria mentioned in the said
Proforma and award marks out of maximum marks of 20 to select one
General Manager from Corporate and two BUH / GM from all Regions /
Project/Station/Unit/ for the award.
Approving authority - Chairman and Managing Director
Publicity
Coverage in NTPC Corporate house journal

Page: 48 of 62
Proforma – G
ACE Award- Nomination Form
(For BUH / GMs)
Year Unit / Region /CC
Name of the BUH/GM Designation
Employee No Location
Max Marks
S.No Parameter for Evaluation Remark
Marks awarded
1.0 Strategic Leadership
- Establishing business linkages with
corporate plan
- Introduction of New Initiatives to
enhance productivity 25
- Communication Ability
- Subordinate Development
- Risk taking ability
- Entrepreneurship
2.0 Excellence in innovation & creativity
- Improvement of productivity
- Empowerment 15
- New strategic initiatives
- Winning of awards by project/stations
teams in NOCET/PC/QC/NCYM etc.
- Should be a Role model for Others 15
- Measures taken for actualization of
Core Values
4.0 Initiative taken
- In HR, TQM, Safety, IT, benchmarking 15
- Reduction in project / station cost
- Introduction of new system
Cultural Leadership role
5.0
- Vibrancy in Township socio cultural
events
10
- Activities of Corporate Social
Responsibility
TOTAL 80
Recommendation of Executive Director* Signature of Executive Director

Page: 49 of 62
* This should be supported by a write-up by ED.
1. (Sl.1-5)
(out of 80)
2. Marks awarded
by Committee
(Out of 20)
Grand Total
(Out of 100)
Remarks of Approving Authority Signature of Approving Authority

Page: 50 of 62
Proforma – G-1
Letter of Appreciation for ACE Award to be issued on the DO letter of the

signing Authority
Date:
Dear Shri / Smt. / Kum.
I am pleased to confer on you the Award for Corporate Excellence

(ACE) for the year ______, for demonstrating Core Values, excellent
Strategic initiatives, Leadership qualities and in fostering a culture
of creativity and innovation for various TQM and HR initiatives.
You have set yourself as a role model for others to emulate. I am

confident, you will continue to demonstrate strategic leadership
qualities for achieving Organisational excellence.
Yours Sincerely,
( )
Chairman and Managing Director
To
Shri / Smt. / Kum._________________

Emp. No. __________________
Location _____________
Copy : RED/ED(Function)
Page: 51 of 62
Personal File
Mentors Samman
Objective
To recognise the active services of mentors in socio cultural integration of

mentees with the company’s environment.
Applicability
All mentors who have been attached with current batch of ETs for
mentoring.
Reward
- A letter of appreciation – as per Proforma – H
- A token gift/memento of Rs. 1000/-
- To be awarded on 5th Sept.
Responsibility
Unit Head of HR is responsible for implementation
Approving authority: Business Unit Head

Page: 52 of 62
Proforma – H
Letter of appreciation – Mentors Samman
Date:
We are proud of your contribution towards the socialization of young

Executive Trainees into our culture. We in NTPC attach extreme
importance to mentoring process which enables the new comers to
smoothly get adapted to our socio-cultural environment.
We take this opportunity to wish you and your family all happiness and
continue to look forward for your support in grooming youngsters in the
Organisation
With best wishes
Yours Sincerely
( )
Business Unit Head
To
Shri / Smt. / Kum. _________________

Emp. No. __________________
Dept. / Sectn. _____________
Copy : HOD
Personal File
Page: 53 of 62
Manveeyata Puraskar
Objective
To recognise good values exhibited by employees in official & social life. This
shall include Human Values, Core Values (COMIT) of the Company for creating
role models in the company.
All employees upto E7 are eligible for this award.
Criteria
Should have exhibited an exemplary Value
Reward
Appreciation Letter (Proforma – I)

A Gift of an amount upto Rs. 1000/- based on the merit of the case.
No. of cases is left to the discretion of BUH/GM/ED at all locations
Periodicity Should be done immediately upon noticing such behaviour or

on reporting of such event by employee or by others.
Page: 54 of 62
Proforma – I
HT TH
Letter of appreciation – Manveeyata Puraskar
Date:
The following contribution of yours towards the good cause of society

is noteworthy.
______(describe the specific contribution, with date of occurrence) __

_____________________________________________________________
_____________________________________________________________
_____________________________________________________________
I appreciate the good human values demonstrated by you. I hope that

you will continue to exhibit such exemplary values in future also and
spread the culture among all.
With best wishes
Yours Sincerely
( )
BUH/GM/RED/ED(Function)
To
Shri / Smt. / Kum._________________

Emp. No. __________________
Dept. / Sectn. _____________
Copy :
HOD
Page: 55 of 62
Personal File
Page: 56 of 62
Welcoming
HT TH
Objective
To welcome new joinees/transfer-in’s for their socialisation .
Applicability / Eligibility - All Employees
Periodicity - Within one week of the joining of an employee
Procedure
- Welcome letter, as per Proforma – J
Get-together for the new joinees / Transferees shall be hosted as per the
following procedure
Category of
Letter to be issued Get-together at
the Responsibility
by work place
Employee
Non - All employees Concerned

Concerned HOD
Executives of the Section Group Head
All employees
Executive Concerned
Concerned HOD of the
upto E5 Group Head
Department
BUH- at units All HODs with
E6 and above - BUH -at units
Concerned HOD
ED’s –at - ED’s –at
Regions/CC regions/CC
Page: 57 of 62
Proforma – J
HT TH
Welcome to …unit/region name..
Date:
Dear Colleagues
Affix Photograph of the

Employee
It gives me a great pleasure to welcome Shri/Smt. / Kum.___________,

Designation________, who joined our ____________ from
____________ on ________. Shri /Smt. / Kum. __________ has joined
NTPC in the year________ as ____________ and worked in __________,
_________, (places).
He loves (hobbies)_______________________.
We look forward to a long and fruitful association with him/her. We

also welcome ___________________(name of the
spouse)____________, __________(children) and wish a pleasant stay
with us.
With best wishes
Yours Sincerely
( BUH / HOD/ DGM )

Distribuition:
1. Concerned Employee
2. All HODs
3. Department Notice Board
Page: 58 of 62
4. Personal File.
Page: 59 of 62
Bidding Farewell
HT TH
Objective
To bid farewell to an employee on his/her Retirement
Applicability / Eligibility - All Employees
I. On attaining the age of Superannuation OR

II. Voluntary Retirement Scheme (VRS)
Periodicity - On the day of Retirement of the employee
Reward Procedure
- Letter from BUH/ED highlighting his/her association with Organisation, as

per Proforma – K
- A Gold coin weighing 10 grams
- Get-together with employees of the concerned department, all HODs and
BUH
Category of
Letter to be issued Get-together at
the Responsibility
by work place
Employee
Non - All employees Concerned

Concerned HOD
Executives of the Section Group Head
All employees
Executive Concerned
Concerned HOD of the
upto E5 Group Head
Department
BUH- at units All HODs with
E6 and above - BUH -at units
Concerned HOD
ED’s –at - ED’s –at
Regions/CC regions/CC
Page: 60 of 62
Proforma – K
HT TH
Thank You for your Contribution
Date:
Dear Shri / Madam
On the day of your retirement from the services of NTPC, I would like
to appreciate your services and the contribution made by you since
your joining in the year_______. Your association with NTPC would be
fondly remembered by us. I hope that you would have also enjoyed
your stay with us and I am sure that you would be carrying pleasant
memories with you.
I, on behalf of my self and the Organisation, wish you and your family
sound health and happiness.
With regards
Yours Sincerely
( BUH /ED )
To
Shri / Smt./Kum. _________________

Emp. No. __________________
Dept. / Sectn. _____________
Page: 61 of 62
Page: 62 of 62
RECORD OF REVISIONS
Section-Clause No. Revision Revision Amendment Details

No. Date
0608-Record of 0 13.02.2012 Provision Added
Revisions
PREPARED BY REVIEWED BY APPROVED BY
Disha Awasthi Prem Chand Rakesh Prasad

DM(HRD) DGM(HRD) DGM(HRD)

NTPC Reward System Overview

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NTPC Reward System Overview

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NTPC Limited Section:0608

Corporate Human Resources Division Issue No: II Rev.No.:0

NTPC REWARD SYSTEM

1.1 NTPC believes in the power of People and it is the professional

1.4 Keeping the above in mind, a bouquet of special Rewards and

The objectives of the NTPC Reward System will be:

2.1 To recognize and reward employees behaviour for enhanced motivation

2.2 To create a culture of excellence through Value Actualisation and

2.4 To foster and nurture a culture of recognition and celebration in NTPC

2.5 To encourage overall development of employees through involvement

2.6 To encourage involvement in Corporate Social Responsibility efforts.

2.7 To promote exhibition of human values and NTPC Core Values

5.1 The nodal departments at different locations for administering the

5.1.1 At Projects / Stations - HR

5.1.2 At Regional HQs - HR

5.1.3 At Corporate Centre – HR-EOC

5.2 Procedure for administration of different Rewards is detailed in the

5.4 The NTPC Reward System is purely a voluntary System introduced by

6.0 Design of the System:

6.1 In the schemes details of aims / objectives, procedural frame work

7.1 The Dire ctor (HR) is empowered to administer, interpret, clarify,

Details of NTPC Reward System

Level wise Location wise

02 Applause All Employees Unit Level

Power EXCEL Awards - Executives up to E6,

09 ACE Awards - All BUH & GMs Company Level

THANK YOU SLIPS

i) Objective: To promote a culture of Thanks giving, acknowledgement of help

ii) Applicability/ Eligibility: All employees

v) Responsibility: The respective HRD executive shall arrange sufficient no of

i) Objective: To appreciate a task well done / target achieved within stipulated

ii) Applicability/Eligibility: Individual / group of employees within a section /

iii) Criteria: To recognize any initiative/job well done by subordinate/ group in

iv) Award: '

v) Responsibility: Head of the dept/Sectional Head

vi) Frequency of Applause: As frequently as possible. At least one applause in

Category Responsibility to issue appreciation

Appreciation letter to the individuals/group of individuals shall highlight the

Dear Shri / Smt./ Kum.

The following work done by you is noteworthy.

______(describe the specific contribution, with date of occurrence) __

With best wishes

Shri / Smt./Kum. _________________

Dear Shri / Smt./Kum.

The following work done by you, as a member of the team, is

______(describe the specific contribution of the team as well as the

With best wishes

Shri / Smt./Kum. _________________

STAR of the Month

01 award may be given by each department in a month to the deserving

¾ A small pin-up badge stating “STAR of the month” by HOD in

Concerned Head of the Department

The concerned Head of the department shall evaluate the recommendations

Template of the badge for STAR of the Month Award

Design Scheme: Base – Plain

Star of the Month – Nomination Form

2.0 Discipline & Amenability to Rules

3.0 Customer Orientation

4.0 Participation in QC / Suggestion Scheme

Reporting Officer Approving Authority (HOD)

Date : Signature of HOD:

Employee of the Year

____(describe the specific contribution, with date of occurrence)