Network Configuration Manager 7.5 Release Notes

Network Configuration Manager 7.
5 Release Notes
Last updated: May 6, 2016
These release notes describe the new features, improvements, and fixed issues in this release. They also provide
information about upgrades and describe workarounds for known issues.
New features and improvements

Read this section for descriptions of the new features and improvements NCM offers in this release, or compare this
release with previous releases of NCM.
Brand new look and feel

The first thing you’ll notice about this release is that the SolarWinds Orion Platform user interface is more modern-
looking. The main menu bar on the top of every page has been reorganized to make navigation faster and easier,
and to save space so there’s more room for data. We've also condensed the Notifications into a drop-down located in
the upper-right corner.
Check out this video (2:44) on using the new UI.
Read more about these changes.
Copyright © 1999-2016 SolarWinds Worldwide, LLC. All rights reserved worldwide. No part of this document may be reproduced by any
means nor modified, decompiled, disassembled, published or distributed, in whole or in part, or translated to any electronic medium or other
means without the written consent of SolarWinds. All right, title, and interest in and to the software and documentation are and shall remain 1
the exclusive property of SolarWinds and its respective licensors.
ServiceNow integration
You can now integrate SolarWinds Orion Platform products with the ServiceNow, Inc. incident management
system. With this integration you can:
• Automatically create incidents in ServiceNow based on alerts that trigger in your SolarWinds Orion products
• Synchronize the acknowledgement of SolarWinds alerts and ServiceNow incidents.
• Update, close, and reopen ServiceNow incidents.
Read more about this feature.
More powerful and easier-to-use discovery

As part of the new discovery, you can add an Active Directory (AD) Controller and then select the Organizational
Units (OUs) you want to scan. Using AD for discovery is particularly useful for adding large subnets because
SolarWinds Orion products can communicate directly with the devices instead of scanning every IP address.
Automatic Monitoring imports discovered devices, such as nodes, interfaces, or volumes, based on the monitoring
settings you define. This means you don't have to go through the discovery import wizard after each discovery. Anything
new will be monitored automatically.
Check out this video (1:53) on using the new discovery.
Read more about discovery.
Binary Configuration Support

NCM supports transfer and storage of large binary configuration files. NCM allows you to download, back up, and
restore the binary file sets, which are maintained on a network share. The device template for F5 devices supports
binary files. For other devices with binary file sets, you can modify the appropriate template for your device type. For
more information about the requirements for working with binary configs, see the SolarWinds Network Configuration
Management documentation.
F5 LTM and GTM UCS Configuration Management

Monitor and manage Local Traffic Manager and Global Traffic Manager configurations. Use NCM to back up
these BIG-IP configurations, and monitor LTM and GTM activity with the GTM Object Activity and LTM Object
Activity reports.
New F5 inventory reports
New Web-based reports show status and other details about F5 devices discovered by NCM. For this
information and capacity and activity information, see the F5 Device Inventory report, the F5 Capacity
Planning report, and the LTM and the GTM object activity reports .
New STIG reports for Cisco and F5 devices

Check compliance with DISA Security Technical Implementation Guidelines (STIGs). The Defense Information
Systems Agency (DISA) provides these guidelines as a standard for determining the level of security for
configured devices. Simply add a device_type custom property to specify the appropriate policies for the
report. For details, see "Configuring DISA STIG reports" in the SolarWinds Network Configuration Manager
Administrator Guide.
Other improvements
• User interface improvements: new Getting Started resource; access to reports from Home Dashboard or Reports
tab.
• Improved performance of configuration file transfer jobs
• Updated Firmware Vulnerabilities database
New customer installation

For information about installing SolarWinds Network Configuration Manager, see the orionNCMAdministratorGuide.pdf.
Before you upgrade!

If you are upgrading from a previous version, be aware of the following considerations:
• When upgrading to NCM 7.5 on the same server with DPA installed, the DPAO piece causes issues with
alerting.
• NCM 7.5 integrates with Network Performance Monitor version 12.0.
• NCM 7.5 no longer supports OS Windows Server 2003 R2 SP2, 2008, 2008 SP2, and 2008 R2 without SP1.
• If you have written your own code, such as changing SolarWinds .css files or adding .js files, it may be overwritten
with the upgrade. You can learn more about custom code in this article.
• If you have edited resource properties, the All Groups resource may be empty after upgrading to NCM 7.5.
• When upgrading to NCM 7.5, using the group by feature for custom properties may return no results, and the
data loading may hang or not complete. All regular functionality is unaffected by the issue.
• Always upgrade NPM first if you have it installed. NPM includes platform features to support all Orion products.
• If you have SAM without NPM, upgrade SAM first. SAM includes platform features to support all Orion products.
• Always use the Product Upgrade Advisor to build your upgrade path.
How to upgrade
Use the following resources for planning and upgrading:
• Use the Product Upgrade Advisor to build your upgrade path. The path provides the exact products and versions to
upgrade in a sequence to the latest versions.
• If you are upgrading:
◦ NCM and other modules (NPM, SAM, NTA, etc.), use the multiple products upgrade guide.
◦ NCM as a single product, use the single product upgrade guide.
Each guide includes checklists and instructions to help you plan and execute your upgrade.
• When you are ready, download the upgrade package from the SolarWinds Customer Portal.
Fixed issues
Network Configuration Manager 7.5 fixes the following issues.
Case number Description
A vulnerability matching Issue on Cisco ASA, in which the version number for devices in the
950323 Orion database did not match the IOS version listed in CVE announcements, has been
corrected.
A device template was not functioning properly. The MorePromptKey command was not being
965012
recognized by the NCM transfer engine, which has been corrected.
The "Real Time Config Change Detection" default alert was not triggered. This has been
corrected.
Issues working with menu-based devices when device template is set up to work in menu-
889888
based mode has been corrected.
895620
The default Fortigate device template has been updated.
Not receiving Real Time Change Detection emails for specific node(s) issue has been
832527 addressed.
An issue existed in NCM 7.4 in which the Orion Web Console showed a blank page instead of
the login page after installing NPM 11.5.2 when NCM 7.4 is already installed. This is no longer
an issue.
NCM resources are now working correctly when they are on the same view as IPAM;'s
resources.
Orion Platform 2016.1 fixes the following issues.
Case number Description
938709, 962846,
939548, 942011,
980275, 983329, Trend and 95th percentile lines in charts and graphs display now.
967758, 964060,
980391, 944764
972182, 901168, Successfully clear Syslog messages in the Orion Web Console for messages with IDs greater
945415, 898931
than four billion.
602451 Views by Device for Cisco devices now display correctly.
982962, 930453 After adding a variable to an alert, SWIS v3 does not increase in memory usage and restart.
968094, 797829,
919286, 923532,
930106, 963834,
919286, 928652, The SolarWinds Information Service v3 does not use a large amount of memory and slow down
951369, 971526, the Orion Web Console in the following areas: viewing or managing alerts; limitations; group
873440, 906788, limitations.
847425, 842702,
937966, 963834,
885828, 941708,
902413
285255 SolarWinds Orion EOC reports now can have the same names as existing NPM reports.
951643, 952481, When one agent using server-initiated communication is unresponsive, other agents using
940764 server-initiated communication no longer become slow.
942697, 821824 Agents no longer stop polling intermittently and require a restart.
942537, 944099,
943472, 945395,
View a list of resources on a node and add resources to monitors.
951003, 956896,
951493, 945400,
945911
953553
The Average Percent Memory Utilization column uses a percentage in reports.
Some nodes and applications are listed as unknown because they are no longer polled. After
879129
uninstalling agent plugins the agent stops and does not resume polling until it is restarted.
952402
The F5 machine type does not display as Linux.
948689, 952451,
858217 Accounts with limitations can no longer view all alerts in the Active Alerts resource.
936994, 903523,
847859, 789243,
False alerts are not sent after the alert service restarts.
931074, 877897
772266, 850670,
834886, 930283,
929019, 838502,
850670, 874673,
919674, 789010,
Alert variables resolve correctly when the alerting object is removed from monitoring.
850551, 855505,
772266, 411372,
806760, 789010,
902337, 812703,
808373
809564, 849230,
938521, 820373, Nodes are remanaged when the unmanage expiration time is met. You can also remanage
820389 nodes manually.
831198, 940302,
807479 Nodes can be restricted based on view limitations that use custom properties.
806413, 906413,
920330, 916584,
408355, 420624, Ignore interfaces and nodes when the caption changes.
940642
909507
Nodes in groups can be limited by custom properties.
933686, 912525 Volumes, interfaces, and components in groups of groups that are restricted by limitations are
now visible.
914607
The SolarWinds Information Service and app pool use less memory.
933214
ESX versions 5 and 6 are detected correctly.
913493
Schedule a report with a colon to save to disk.
927721, 892512,
887801, 920942 Alert triggers for custom pollers.
922142
Added more 4RF radio devices types to the MIB.
922703
Enabling and adding alerts are included as auditing events.
920215, 909061
Muticast does not impact performance when you list or modify node resources.
924202
The Orion Web Console stays up when there are agent management issues.
904628
Hewlett Packard added as a vendor for more devices.
873543, 901883
Use a variable in an alert's email reply field.
916867, 819315
Updated the MIB to identify more Cisco devices and software correctly.
906893
Test the Send an Email/Page alert action with an internal address.
909197, 870804,
421330, 818925 Report schedules display in your server's local time instead of UTC.
911976, 888673
Node locations are more accurate in the Worldwide map.
910389 Use the ${netobjectid} variable in custom charts and tables with custom SQL/SWQL.
887267
When a parent node goes down, the child nodes' status is marked as Unreachable.
900766
An account with a Group of Groups limitation can create and view child groups.
887891, 861606 Custom charts that sum a data series display correctly when you stop polling on interfaces or
an interface included in the data series is unknown.
896530
Updated the MIB to recognize more wireless controllers.
88743 Alerts trigger when there is no reset condition and you select the condition must exist for more
than x minutes option.
831356, 846288,
870126, 851803,
Improved the performance when monitoring downtime.
882310
419147, 866710,
885496, 872124, Improved how Database Maintenance supports long running queries to improve performance,
847512 especially around alerting and interfaces.
917856
The module engine no longer restarts due to a large store.dat file.
846439 Receiving data from unknown protocols no longer causes the QoE sensor status to be
unknown.
838052, 876311
Improved alerting performance.
865994
Custom SQL supports UNION joins.
867289, 806498,
789566, 808532 The Additional Website displays updated group statuses.
865296
Execute an external program using an alert action and a non-service account.
867189
HTML is processed correctly in maps when objects reach the warning threshold.
858515
Maps load more quickly, and long running queries are processed faster.
843815 When you switch an agent using agent-initiated communication to another polling engine, the
agent connects to the new polling engine and are not reported as DOWN.
870045
Use separate Windows credentials to authenticate through the Desktop Notification Tool.
867403
Status changes are reflected accurately when the child dependency is a group.
855490, 836592
Data is available for the latest baseline details.
859747, 711194,
778573 Fixed hard drives are not labeled as network drives.
831472, 850142 Use GPS coordinates in addition to street addresses for automatic geolocation in the Worldwide
Map.
827428
Change credentials to SNMPv3 on multiple nodes.
850945
Traps using pre-2015.1 variables do not return an error, and all XML parses correctly.
821824 When an agent status is unknown, the server no longer appears to be UNKNOWN.
841389, 843683 View the Interface Details and the Percent Utilization gauge without IIS
NullReferenceException errors.
838626
IIS does not restart and slow down the Orion Web Console's performance.
842167 Added more Cisco models to the MIB.
850986 Added a new setting to the database to leave line breaks in HTML messages or to convert line
breaks to <br />.
848166, 831011,
815399, 815443,
822534, 822931,
All group objects are clickable, and their status updates as expected on Addition Websites.
419445, 820172,
828185, 823760
839998
Use phone numbers in the recipient list for the Send email/page action.
839386, 839548
Account limitations on nodes are respected by all resources.
815142, 815102,
819909, 831276,
831398, 821577,
826485, 825920, When running database maintenance, stale data is deleted and database maintenance
852070, 827406, warnings are not received erroneously.
829027, 830084,
828900, 819670
837409
Add custom SQL/SWQL variables to emailed reports.
825071
Filter in customized dashboards.
835682
Write to the Windows Event Log on a remote server.
837196 CPU and memory usage is lower, especially when you run trigger or reset SQL queries that
return a large number of results.
833753
Edit multiple objects within a group.
837652
Object statuses are correct for the Groups with Problems resource.
833259
Memory usage lowered when displaying NOC views in Internet Explorer.
831690
Alert variables resolve correctly when simulating an alert based on a group.
831033
The Message Center filters items correctly when using captions or the host name.
834498, 834949, Improvements to security to reduce the number of cross-site scripts, prevent SQL injections,
419501, 973864
validate URL redirects, and to disallow interactions with external web services.
823648
The correct page is displayed when you click an assigned alert in the Action manager.
747415, 740245
IP addresses are not used when a host name is available.
824392, 828709
Filter reports and account limitations based on SQL/SWQL queries.
827593
Discoveries complete when there are a large number of interface information to discover.
824728 When you edit an alert that uses custom properties in the trigger or reset condition, the alert
saves the property you have selected instead of the first item in the custom property list.
824856
You can use commas inside of columns when you export reports to CVS files.
826790
Alert actions trigger once for each alert instance.
772277
Edit the Value field in the alert sharing settings.
811487, 816259,
818753, 823790,
823845, 822266, Thresholds are filtered by type automatically to prevent other thresholds from triggering an alert
818798, 818694,
821972, 823897, and to prevent multiple entries in reports that query thresholds.
821701
817272, 800495,
806580, 767988, Alerts based on interfaces do not trigger when a node or a monitored interface is deleted.
785976, 820122,
814430, 804173,
791378, 807233,
817272, 797450,
808198, 816645,
799875, 800058
815381
Multiple interface connections are not shown for a single connection.
758118, 781883
Custom graphics display correctly in Network Atlas and do not cause issues when imported.
768215 Increased the default password length in the Add Node wizard to 127 characters to match
Microsoft's standard.
786521, 782540 Restricted nodes based on account limitations enabled on custom properties do not display in
views.
784126, 796136
Access the Message Center when you do not have an administrator account.
802204
Added a default entry to the web.config to increase the timeout value when editing accounts.
795342, 762655 Added a default proxy entry to the Business Layer configuration file to integrate the Customer
Portal into the Orion Web Console when using a proxy.
803398
Reports show values for custom properties.
785077, 716754
Custom charts display the correct values on the Y-axis.
793099 The Nodes with High Memory Utilization resource uses the correct error levels and the warning
and critical colors are correct.
773254
When you create and edit report frequencies, the number of time entries displayed is the same.
807722
Removed an unnecessary DPI licensing error from the business layer log file.
Known issues
(Case 35722) Orion Web Console inaccessible after installing NCM

Issue: Access to Orion Web Console is blocked after NCM installation if the SQL account you have assigned to your
Orion Platform database has not been configured with appropriate permissions.
Work-around: Create a new SQL account with required permissions as detailed in this knowledge base article.
(Case 674544 ) Node Discovery not adding nodes after upgrade

Issue: Node Discovery may not always successfully add nodes after an upgrade. This issue results when upgrading
from NCM 7.3.x to current versions.
Work-around: If you encounter this issue, following an NCM upgrade, add a new Connection Profile (select "Use for
auto detect"), and then re-run the node discovery.
(Case 674544) Error connecting to devices with SSH-only login

Issue: NCM is not able to connect to certain devices with SSH-only login, receiving this error from the server: "Invalid
username or password".
Work-around: See this Knowledge Base article for the workaround to this issue.
Large reports export limitation

Issue: Unable to export large reports, such as vulnerability reports, that have more than 50,000 items.
Work-around: Open the report for editing, choose Edit Table in the Content section, and filter the results to 50,000 or
less.
Unable to manage pollers

Issue: If you have NCM installed as a stand-alone product, you cannot manage pollers in the SolarWinds Orion Web
Console's Threshold and Polling Settings.
Node Groups concept not supported
Issue: In versions 7.4 and later, NCM does not support the concept of Node Groups. You might notice that Web-based
reports look different in comparison with NCM 7.3 and before.
Work-around: To restore the previous display, edit the relevant report and add the appropriate property.
Drag-and-drop functions may not work properly

Issue: Resources such as Node List, Search NCM, Inventory Details, Compare Configs, Download, and all charts, stop
working when dragged and dropped.
Work-around: Refreshing the page should resolve this issue.
Issues after uninstalling NCM

Issue: After uninstalling NCM, you might encounter a problem when you open the SolarWinds Orion Web Console, and
charts you export to PDF may not display the correct time range or colors.
Work-around: If you encounter this issue, open the folder on your SolarWinds Orion web server, and remove all NCM
files.
End of support
For information about supported versions of SolarWinds products, see this article.
This version of Network Configuration Manager no longer supports the following software versions:
Type Versions
Windows 7, Windows 8 other than Windows 8 Server R2

OS
NOTE: Windows 10 is now supported
IE versions prior to IE 11 (Edge is now supported)

Web browsers
Firefox and Google Chrome - use latest supported
versions
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Network Configuration Manager 7.

New features and improvements

Brand new look and feel

Check out this video (2:44) on using the new UI.

Read more about these changes.

• Synchronize the acknowledgement of SolarWinds alerts and ServiceNow incidents.

• Update, close, and reopen ServiceNow incidents.

Read more about this feature.

More powerful and easier-to-use discovery

Check out this video (1:53) on using the new discovery.

Read more about discovery.

Binary Configuration Support

F5 LTM and GTM UCS Configuration Management

New STIG reports for Cisco and F5 devices

New customer installation

Before you upgrade!

Case number Description

Orion Platform 2016.1 fixes the following issues.

Case number Description

602451 Views by Device for Cisco devices now display correctly.

842167 Added more Cisco models to the MIB.

(Case 35722) Orion Web Console inaccessible after installing NCM

(Case 674544 ) Node Discovery not adding nodes after upgrade

(Case 674544) Error connecting to devices with SSH-only login

Large reports export limitation

Unable to manage pollers

Drag-and-drop functions may not work properly

Work-around: Refreshing the page should resolve this issue.

Issues after uninstalling NCM

Windows 7, Windows 8 other than Windows 8 Server R2

IE versions prior to IE 11 (Edge is now supported)

SOLARWINDS DISCLAIMS ALL WARRANTIES, CONDITIONS OR OTHER TERMS, EXPRESS OR IMPLIED,

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