Train The Trainer

Facilitated by Human Resources Training and Development

DISCUSSION GUIDE

Key Points

The best way to tackle challenges is to practice and not memorize.

Using hand gestures during your presentation can increase

communication and recall.

Discover the training method that works best for you and your trainees.

By engaging with your trainees, you can better become an effective

facilitator and leader.

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 Practicing Respect in Cultural Differences

A few things to remember when practicing respect

NOTES
with different cultures.

1. What message do you want to convey to your

trainee?

2. Does the trainee have any challenges

understanding the material?

3. What are you communicating and what response

would you like?

4. Have you tries changing your training method.

NOTES

FROM THE POWERPOINT

Cultural basics are the same everywhere. Facial

expressions and smiles register the same meaning
to people almost anywhere.

1. Become Self-aware - Are your beliefs causing

you to be closed minded?

2. Learn about it - Engage in research.

3. Talk about it – Be polite and just ask!

4. Observe – Observe how different cultures

interact with each other.

5. Accept it - Everyone is different.

Use your body to illustrate what you are trying to

say…or you might just want to draw a picture
instead.

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 Learning
60 seconds. Find the meaning.

What does the following quote mean to you? “If you always do what you’ve always done, you’ll
always get what you’ve always got. If what you are doing is not working, do something else.”

Brain Food. Get to know your brain.

Fill in the parts of the brain!

M_______ _______x Sensory C_____x

Parietal _______

Front____ _______

O___________

________e

Temporal Lobe

Frontal Lobe Executive functions, Parietal Lobe Perception

problem solving
Temporal Lobe Memory, Sensory Cortex Sensations
Understanding,
Language
Occipital Lobe Visuals Motor Cortex Movement

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 Memory
5 minutes. Jot down 5 objects for the facilitator to remember.

The facilitator will take 20 single word items from trainees. Using the memory palace, the
facilitator will remember all 20 objects in perfect order in a limited amount of time.

Brain Food. In this activity we learn how effective a memory palace can be in remembering a
long list of tasks or a specific experience in perfect detail.

Share with your Circle! 2 minutes total.

Mnemosyne is the Greek goddess of memory. While attending a performance in a

coliseum she stepped outside to meet with a friend.

While she waited, the coliseum collapsed taking everyone’s lives, except for
Mnemosyne.

The incident was so massive, the bodies recovered couldn’t be identified by the
authorities; however Mnemosyne was able to remember everyone’s name
perfectly. How was she able to do it?

NOTES
FROM THE POWERPOINT

Acronym = Roy G. BIV = Red, Orange, Yellow, Green, Blue, Indigo, Violet

Acrostic = Please Excuse My Dear Aunt Sally = Parenthesis, Exponents, Multiplication, Division, Addition,
Subtraction

Association = Process of grouping

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Out of Control Audiences
5 minutes. Reflect

With a partner, remember a past experience when a speech, lecture or presentation was
interrupted by rude audience member or trainee.

What Happened? How did the speaker react? What actions

were taken?

What is your creature comfort? ____________________________________________________________ .

Fear of Public Speaking

15 seconds. Accept that you may have the fear.

Admit it to yourself!

Do I have a fear of public speaking? Yes No

What am I going to do to fix it: _____________________________________________________________ .

(See Attached Sheet for other ways to conquer fear of public speaking.)

Draw yourself speaking in front of a group.

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Overcoming the Fear of Public Speaking Hand Out

Any time. Suggestions for Overcoming Fears of Public Speaking before a group.

1. Know your material well. Be an expert.

2. Practice your presentation. Do not memorize entire presentation.

3. Use interactive methods to communicate the information. This takes some of the
focus off of you.

4. Learn your trainees name and use them.

5. Establish credibility early by introducing yourself.

6. Use eye contact to establish rapport.

7. Practice some more and keep learning different methods.

8. Exhibit advance preparation (like hand-outs like these!)

9. Anticipate potential problems.

10. Have materials ready in advance.

11. Relax!

12. Prepare an outline and follow it.

13. Establish presence by managing your appearance.

14. Take care of yourself! Rest the day before.

15. Choose your style or use your own.

16. Use your own words and experiences.

17. Put yourself in your trainee’s shoes.

18. Believe everyone is on your side.

19. Provide an overview of your presentation.

21. Identify and accept some fears as being good.

22. Imagine yourself as a great speaker.

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Communication
5 minutes. Demonstrate communication can be accomplished without words.

Introduce yourself to your partner without using any words. You can communicate nonverbally
by using: visuals, pictures, signs, gestures, signals, ect.

NOTES

1. How accurate were you in describing yourself? Okay Good Awesome!

2. How accurate were you in reading your partner’s gestures? Okay Good Awesome!

3. What were some of the good clues?

4. What were some challenges you faced?

5. How do we break down those challenges?

Credibility and Presence – Find the Meaning

Brain food. Finding the meaning.

What does this quote mean to you? “Don’t do as I do; do as I say.”

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Credibility and Presence
Share with your Circle! 2 minutes total.

1. What did you learn about Authority figures?

2. What effective image does this experiment suggest?

Listening Techniques
10 minutes (total). A lesson in listening.

One individual listens as the other retells a personal experience. After the individual
finishes, the listener then has to retell the other’s story in perfect detail. Roles are switch
after five minutes.

Share with your Circle! 2 minutes total

(1) How many important details did you miss?

(2) What lessons did you learn?

Rate Yourself!

1 – Yikes! 2 - Okay 3 - Good 4 - Great 5 - Awesome

NOTES

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Speaking Delivery Style
15 seconds. Choosing your delivery style.

Circle the style you can use for your location trainings or one that you can relate to.

Story Telling Demonstration

Interactive Informative

NOTES

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Training Methods
Share with your Circle! 2 minutes total.

(1) What difficulties did the trainer have?

(2) Why do you think demonstrations can be so effective?

(3) Why should you, as a trainer, consider feedback?

NOTES

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The Training Objective
Any Time. For your information.

When writing training objectives, you want to keep in mind the three domains: Cognitive,
Affective, and Psychomotor. The below tables display the vital sections of these domains and
some of the verbs to help you write your objectives for a more thorough training.

Cognitive

This section involves knowledge and the development of skills learned.

Remembering: Verbs: defines, describes, identifies, knows,

Recall previous learned information. labels, lists, matches, names, outlines,
recalls, recognizes, reproduces, selects,
states.

Understanding: Verbs: Comprehends converts, defends,

Comprehending the meaning distinguishes estimates, explains, extends,
generalizes, gives an example, infers,
interprets paraphrases, predicts rewrites,
summarizes, and translates.

Applying: Verbs: applies, changes, computes,

Using the concept constructs, demonstrates, discovers,
manipulates, modifies, operates, predicts,
prepares, produces, relates, shows, solves,
uses.

Analyzing: Verbs: analyzes, breaks down, compares,

Separates material into a structure so it contrasts, and diagrams, deconstructs,
can be understood. differentiates, discriminates, distinguishes,
identifies, illustrates, infers outlines, relates,
selects, and separates.

Evaluating: Verbs: Appraises compares, concludes

Compares the value of ideas contrasts, criticizes critiques, defends,
describes, discriminates, evaluates,
explains, interprets, justifies, relates, and
summarizes, supports.

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Creating: Verbs: categorizes, combines, compiles,
composes, creates, devises, designs,
Builds the structure or pattern from explains, generates, modifies, organizes,
elements. plans, rearranges, reconstructs, relates,
reorganizes, revises, rewrites, summarizes,
tells, writes.

Affective

This section includes the manner in which we deal with things emotionally
(feelings, values, appreciation, enthusiasms, motivations, and attitudes.)

Receiving: Verbs: asks, chooses, describes, follows,

Selected Attention gives, holds, identifies, locates, names,
points to, selects, sits, erects, replies, uses.

Responding: Verbs: answers, assists, aids, complies,

Active participation from the learners. conforms, discusses, greets, helps, labels,
performs, practices, presents, reads,
recites, reports, selects, tells, writes.

Valuing: Verbs: completes, demonstrates,

Demonstrates the worth of a value. differentiates, explains, follows, forms,
initiates, invites, joins, justifies, proposes,
reads, reports, selects, shares, studies,
works.

Organization: Verbs: adheres, alters, arranges,

Organizes values into priorities. combines, compares, completes,
defends, explains, formulates, generalizes,
identifies, integrates, modifies, orders,
organizes, prepares, relates, synthesizes.

Internalizing Values: Verbs: acts, discriminates, displays,

Has a value system that controls behavior. influences, listens, modifies, performs,
practices, proposes, qualifies, questions,
revises, serves, solves, verifies.

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Psychomotor

This section includes physical movement, coordination, and use of the motor -
skill section of the brain.

Perception: Verbs: chooses, describes, detects,

Awareness. differentiates, distinguishes, identifies,
isolates, relates, selects.

Set: Verbs: Begins displays, explains, moves,

Readiness to act. proceeds, and reacts, shows, states,
volunteers.

Guided Response: Verbs: copies, traces, follows, react,

Practicing. reproduce, responds

Mechanism:
Learned responses have become Verbs: assembles, calibrates, constructs,
habitual. dismantles, displays, fastens, fixes, grinds,
heats, manipulates, measures, mends,
mixes, organizes, sketches.

Complex Overt Response: Verbs: assembles, builds, calibrates

Expert stage of the learning process. constructs, dismantles, displays, fastens,
fixes, grinds, heats, manipulates, measures,
mends, mixes, and organizes, sketches.

Adaptation: Verbs: adapts, alters, changes,

Modified Skills. rearranges, reorganizes, revises, varies.

Origination: Verbs: arranges, builds, combines,

composes, constructs, creates, designs,
Constructs new theories. initiate, makes, originates.

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Visual Aids
60 seconds. Fill out this inventory.

Arithmetic Test

Directions. Solve the problems. In the following simple arithmetic problems, a

plus sign means to multiply, a divide sign means to add, a minus sign means to
divide, and a times sign means to subtract. Complete the problems following
these directions.

8+2= 14 – 7 =

9 +11 = 6x5=

4x3= 8+3=

6/2= 7x2=

9-3= 9+2=

7x4= 8–4=

4+4= 1/1=

8–4= 8x7=

12 x 2 = 13 – 1 =

20 – 10 = 16 – 4 =

9–1= 8x2=

5+2= 9/9=

2x1= 6x2=

10 – 5 = 8+4=

12 + 2 = 10 – 2 =

6/6= 4–1=

17 x 2 = 18 – 3 =

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Dealing with Glitches
2 minutes. Table Topics
NOTES
Nervousness is natural for these on the spot
assignments. Fear might elevate because of fear of
embarrassment.

Can the same be related to on the spot glitches?

( ) What would you have done?

( ) What would your approach be?

Mesmerizing Leadership
Share with your Circle! 2 minutes total.

What factors motivates employees to do their job

and be happy? As a class discuss what factors are
most important and least important.

o Effective Leadership

o Employee Appreciation

o Including employees

o Help on personal problems

o Job security

o High Wages

o Interesting work

o Promotion within the company

o Good working conditions

o Tactful Disciplines

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Leader Laws
15 seconds. Reflect

MY MOST IMPORTANT LEADER LAW

_______________________________________________________________________

( ) How can you make this useful in your location?

Dealing with Workplace Conflict

NOTES
FROM THE POWERPOINT

Points of View Explained:

For 2 employees in a conflict, there will be 4 points of view expressed.

1st - A point of view coming from one employee

This will be their experience from their point of view.

2nd - Another point of view will come from the other employee
This will be their experience from their point of view. The second point of view will
always be different.

3rd point of view will come from the supervising management

The point of view from management considering employee expectations set by
the company.

4th - an external point of view

Remove yourself from the picture and imagine how would some else would
evaluate this point of view?

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Working with Management
60 seconds. Fill out this inventory

When in a meeting remember the following points:

( ) Know what you want.

( ) Know what others want.

( ) Find ways in which you all can get it.

NOTES

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 NOTES TO MYSELF

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