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Summary of Qualifications
● Technology: Highly skilled worker who is efficient in computer applications such as Quickbooks, Microsoft
Excel, Microsoft Office, Pipedrive, and Online banking.
● Customer Service: Over 4 years of experience of assisting, resolving, or escalating issues
● Communication: team player with solid interpersonal skills with people of diverse backgrounds
● Internship: Completion of one year accounting internship in a professional setting.
Education
Bachelor of Science in Accountancy May 2019
Lewis University Romeoville, IL 60446
Work Experience
Shift Leader
Jersey Mike’s Subs, Oswego, IL August 2013 - January 2017
● Promoted fundraisers, seasonal special offers, or loyalty cards
● Assisted a variety of customers with product selection and addressing any questions, concerns or issues
● Worked as a team to be the most efficient in a fast paced environment
● Maintained a clean and organized work environment
● Guided and trained new employees on what tasks to complete and the scope of their role
● Processed 50+ transactions daily; balance cash drawer
Team Member
Panda Express, Normal, IL March 2017 - June 2017
● Promoted specialty items and fundraisers
● Multitasked to complete customer orders and maintain a clean work environment
● Communicated with other team members in order to complete orders efficiently
● Processed over 60+ transactions per shift; tracking accuracy in donations and cash balance
● Relayed product knowledge onto customers
Maintenance Worker Summer 2014
Joliet Park District, Joliet, IL
● Removed waste and unwanted greenery; cultivate landscape for future projects
● Implemented of butterfly garden
● Tended to plants and a variety of animals
Computer Skills
● Proficient in Microsoft applications: Excel, Word, PowerPoint, and other applications such as quickbooks,
Pipedrive, skype, MB Web Express, Google applications.
● Familiar with navigation of Mac and Dell computers