‫ دليل المصطلحات‬-4-13

Accreditation

Activities
Accountabilit
y

Approach

Auditing

Bar Charts

Baseline year
Benchmarkin
g

Budget
Cause-and-
effect
diagram
Certification

Checklist
Compatibility

Communicati
on

exchange understanding
Components
Concept
Constraint
Controlling

Coordination

Corrective
action
 Criterion
(pl. criteria)
Culture

Customer

purchaser 1
2

Data
Data base
(bank)
Decision
Decision-
making chart
Delegation of
authority
Development
Directing

Discrepancy
Dysfunction
Educational
(learning)
objectives
Effect

Effectivness
Efficiency
Element
Enabling
objectives
Evaluation
Facilities
Facilitator
Factor
Feedback

Flowchart

Form
Functions
Structure
 Functional
activities
functional
chart
Goal

Guidelines
(Clinical)
Guidelines

Health

2222
2222
Health
awareness

Health
Culture
Health center
Health
Education

1222 92 Health
1222 12 1222 42
indicator

Health
organaization

…
Health
planning
Health
policies
Health
Service
provider
Health status
or
level of health
Health unit
Human
 Resources
Management
Human
Resources
Planning 
Management
System
Recruitment 
Selection 

Development 




Compensation and Benefits 
Pay 
Benefits 
Non Financial 
Safety 
Health 
Employee Relations 



Research 

Implementati
on
(Performance
)
Improvement





Incidence of a
disease

Health indicator Indicator

Information
Information
System
Impact
 Inspection
check list

92 ISO

9222 ISO 9000

9222

Issue
(Work)
1 Instructions
2
3
4
5
6
Judgments

Learning
objective
Limitation
Management
Management
process
Means
Measure
Medical
Team
Mission
statement

Monitoring
Formative
Evaluation

Motivation
Felt needs Needs
Real needs

Network
Non-
conformity
Obstacle
Objective
Objective
Record
evidence

2222 9222 Organization

 Organization
al chart
Organization
al structure
Outcome

Output

Pareto Charts
82 22

Performance
Measure
Performance
Measurement
Plan
Policy
Practical
Prevalence
preventive
action
Primary
Health Care





Priority
Problem
Procedure

(Administrati
ve)
Procedures

Process

Processing
information
Product
 Program
provider
Protocol
Public
Participation

Purpose
entity Quality

8422
Qualtiy
activities
Quality audit

Quality
assurance

Quality
assessment

Quality
Control
(chance causes)
(Total Quality
Control)

1957 Feigenbaum
Quality cycle
Quality
 evaluation
(Quality
Quality survey Quality appraisal Quality assessment
assessment
Quality
appraisal
Quality
survey)
Quality
management

8422
Quality Policy Quality
Manual
Quality plan
Quality Manual

8422
Quality
planning
–1
–2
–3
Quality policy
Processes Procedures organization structure Quality
system
resources

8422
Quality–
Related Costs

Quality tools
QUALITY
(TOTAL
QUALITY
MANAGEM
ENT)

Quality
(Continuous
Quality
Improvement
)
Resources
Responsibility
Role
Service
Solution
Specification

BS 5750 1894 MIL STD

1891 1895
9001-9002-9003-14001 ISO STANDARDS 1884
0222
(Performance
) Standard
Statistics

Descriptive)
Statistics
(Analytical)
Statistics

Strategy

Summative
Evaluation
(assessment)
Supervision

Supplier

Health Service provider

System

system
(Support)
– Systematic
problem-
solving

Tasks
Validation

1
2

Validated 3
4
Objective evidence Verification

Vision

2
Definition Dimensions

Effectiveness of care
out puts of services
Efficiency of Service Delivery

Technical Competence

Continuity of Services

Safety

Accessibility

Interpersonal Relation
Appropriateness
Timeliness

Choice

Physical Infrastructure & Comfort