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To cite this article: Judith Gebauer, Michael J. Shaw (2002) Introduction to the Special Section:
Business-to-Business Electronic Commerce, International Journal of Electronic Commerce, 6:4,
7-17, DOI: 10.1080/10864415.2002.11044250
Article views: 46
International Journal of Electronic Commerce / Summer 2002, Vol. 6, No. 4, pp. 7–17.
Copyright © 2002 M.E. Sharpe, Inc. All rights reserved.
1086-4415/2002 $9.50 + 0.00.
8 JUDITH GEBAUER AND MICHAEL J. SHAW
Procurement Management
Buyer Decision Supplier
Authorization & Product
support
Security catalogs
Web-based
management management
collaboration
Buyer Supplier
Procurement Transaction Support
Shipping &
Logistics
Buyer Supplier
Market Making
sky high. 1 Only a few years later, however, it became obvious that many of
these expectations would not materialize as fast as had been predicted. Elec-
tronic procurement projects found it difficult to establish aggregated on-line
catalogs and obtain sufficient participation from suppliers; system integra-
tion proved more difficult than expected; and implementation costs exceeded
early estimates. On-line markets could not reach the critical number of trans-
actions, and many startups were forced to refocus their business models or
even to close. From the beginning, developments in B2B e-commerce were
monitored closely and covered extensively by industry analysts,2 trade jour-
nals,3 and practitioner-oriented conferences. After some delay, B2B-related is-
sues are now being addressed in academic outlets as well. Many questions
remain open, and B2B e-commerce is likely to provide a fruitful field for re-
search for some time to come [11].
Research Methods
B2B e-commerce provides a rich field to which to apply established, as well as
new, methods of research. According to the survey, the most prominent re-
search methods include case studies of single firms [15], multiple firms [18],
and industry studies [38]; descriptive forms of research using minicases and
anecdotes [19]; and conceptual frameworks, typically based on theoretical con-
cepts developed in other research disciplines [8]. In addition, empirical work
has been done [26], as well as exploratory studies combining data from a num-
ber of different sources [3] and analytical modeling [40]; prototyping [5]; and
simulation [35].
INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE 11
The survey did not reveal a clear trend toward certain research methods
over time. As more real-life data become available, however, quantitative re-
search could become more feasible and consequently more prominent, though.
Given the complexity of the area, the combination of different approaches
into interdisciplinary research efforts appears particularly promising.
Research Issues
As is evident from the brief summary of the survey of IS journals, B2B e-
commerce research has its roots in interorganizational systems and technolo-
gies preceding Internet-based electronic commerce. Future research can be
expected to focus more specifically on the idiosyncrasies of the emerging tech-
nologies, as many questions will need to be answered in order to develop a
full understanding of the opportunities, challenges, and impacts of B2B e-
commerce.
Listed below are a series of research issues that merit the attention of B2B e-
commerce researchers:
EDI
results, as the findings are not all in sync with expectations. The paper points
to the need to assess very carefully the (often implicit) assumptions that un-
derline a body of research. Overall, it is a valuable contribution that helps to
advance knowledge about how coordination structures “evolve over time.”
The paper by Padovan, Sackmann, Eymann, and Pippow, “A Prototype
for an Agent-Based Secure Electronic Marketplace Including Reputation-
Tracking Mechanisms,” extends the authors’ earlier research on software
agents to enable electronic marketplaces. The objective of modeling market-
places where the software agents resemble agents in the real world with re-
spect to their ability to make independent decisions, but also with respect to
variations in honesty, leads the authors to include a mechanism that can track
the reputations of the agents. Utilizing simulation techniques, Padovan et al.
demonstrate the effect of a single fraudulent participant on the market. With-
out reputation tracking, the market essentially breaks down, whereas the in-
troduction of a mechanism to track the reputation of the participants allows
for the exclusion of the fraudulent participant over time, while the honest
participants are able to keep their profits. The speed with which the fraudu-
lent participant is driven out of the market depends, to a large extent, on the
availability of reputation information in the market. This result demonstrates
the value that can be derived by making reputation data available market-
wide—for example, by establishing a central reputation service. It also allows
the application of the research of Padovan et al. to the design of both agent-
based and “real” marketplaces where reputation plays a role.
Three of the four papers included in the Special Section were presented at
HICSS-34 in early 2001, and one of them (Padovan et al.) was awarded Best
Paper of the “Internet and the Digital Economy” Track. We are grateful to the
authors for allowing us to include their work in this Special Section, and for
their collaboration and patience during several rounds of revisions. We also
thank the anonymous reviewers for their hard work behind the scenes, as
well as the editors for giving us the opportunity to present our selection of
research in the area of B2B electronic commerce. We hope readers will find the
contributions insightful and stimulating for their own research.
NOTES
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