OBJECTIVE Seeking part-time position to put my knowledge and skills to better use and contribute to an organization’s success.
SKILLS & Adaptable and quick learner
ABILITIES Strong leadership and communication skills
Ability to work under pressure
Creative problem-solving skills
Conflict resolution skills
Organized and efficient
Able to work with diverse community Courteous and professional demeanor
EXPERIENCE HOSTESS STEAK & SHAKE
JULY 23, 2017 – AUGUST 9, 2017 As a hostess I would greet customers and sit them down. I would clean tables and reset them for new customers. Sometimes I used the cash register using a POS system and even waited tables. I multitasked a lot during shifts. Maintained a positive attitude and a great sense of humor during peak hours. SERVER/TRAINEE CHEDDAR’S SCRATCH KITCHEN FEBRUARY 22, 2018 – MARCH 2, 2018 I trained as a server for a week, where I learned how to greet and engage with customers. I was taught how to pull food from the window, use the POS system, and achieve customer satisfaction.
EDUCATION HOME SCHOOL, 8458 WILKEN PLZ
HIGH SCHOOL DIPLOMA – MAY 2018 3.5 GPA Dual credit courses through Tyler Junior College with 33 credits Took a Business and Professional Communications Speech class Continuing education in Piano, Dance, Voice, and Drama COMMUNICATION TJC speech class helped me develop a better sense of communication and leadership in the business world Professional and friendly communicator Excellent written communication skills Empathetic listener
LEADERSHIP Learns from past mistakes made by myself and others
Aware of own behavior and environment when leading Aware of individual and team needs Accepts responsibility for mistakes and wrong decisions Perseveres when things are going wrong and motivates team Resolves conflicts quickly and effectively
David Freemantle - What Customers Like About You - Adding Emotional Value For Service Excellence and Competitive Advantage-Nicholas Brealey Publishing (1999)