191 JASPER DRIVE • SHERWOOD, AR 72710

(501) 707-4694 • E-MAIL FANCHONB@HOTMAIL.COM

FANCHON B. BONE
OBJECTIVE

To obtain a job in education or public relations where I can utilize my management skills,
public relations training and customer satisfaction training.

SKILLS

 Efficient in trouble shooting, taking initiative to solve problems quickly and efficiently
 Proficient at multi-tasking. Able to answer phones, take notes and treat customers with
attentive respect under stress.
 Competent with Windows and Mac. Knowledgeable in Microsoft Office, Adobe
InDesign Print Shop and Department of Education APSCN system.
 Competent in public relations and communications; social media management, web
design, website management, and event planning

EXPERIENCE
School Secretary/ Registrar/Office Assistant/Attendance Clerk/Discipline Secretary
Pulaski County Special School District /Little Rock School District (current) /Lisa Academy 2005-Present

 Receives incoming telephone calls, assists office visitors, and communicates general
information concerning the program to the public.
 Responsible for customer service, filing and bookkeeping
 Maintains attendance for 700 students K-12 grade (APSCN)
 Maintains confidentiality of material and information.
 Registers all new students and assists with other tasks related to student enrollment
(APSCN)

Customer Service Representative

Cardinal Health 2010-2011

 Receive orders from hospitals, medical facilities

 Coordinate customers requests and troubleshoot concerns and complaints
 Maintain accurate records

Waitress 2010 - 2017

West End/Local Lime/JJ’s Grill

 Greet guests in a professional manner and provide information about menu items
 Assess, anticipate, and meet guests’ needs and respond quickly
 Recognize a problem when it arises and be able to resolve it appropriately
 Coordinate employee stations so as to minimize delays and long waits
  Receive guest payments and process transactions.
191 JASPER DRIVE • SHERWOOD, AR 72710
(501) 707-4694 • E-MAIL FANCHONB@HOTMAIL.COM

FANCHON B. BONE

Internship 2010 - 2014

Emmanuel Bible Fellowship Church/Choosing to Excel/Emmanuel Learning Center/
VISIONS Consulting

 Conduct research to determine target audiences of the organization

 Construct a media plan to specifically meet the needs of the organization; social media,
website construction, media spots
 Recognize a problem when it arises and be able to resolve it appropriately
 Coordinate and over see events in efforts to reach new audiences for the organization
 Manage and update website and social media information regularly

EDUCATION

2000 - 2005 Wilbur D. Mills High School Little Rock, AR

High School Diploma

2006 -2009 Pulaski Technical College North Little Rock, AR

Major – Undeclared

2009-2013 University of Central Arkansas Conway, AR

Major – Public Relations

2017-Present Arkansas Tech University Russellville, AR

Major – Public Relations

REFERENCES

Available upon request