Why and How to Use

Deployment Best Practice for SAP HANA

Deployment Best Practice for SAP HANA
Active Global Support, SAP AG – 2015
Deployment Best Practices for SAP HANA
Innovations from SAP…
?
SAP HANA

We accelerate your business ... and we also help you to

at the speed of thought adopt SAP innovations faster
with innovations such as the by enabling your IT department.
SAP HANA platform…

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Deployment Best Practices for SAP HANA
Challenges for Your IT Professionals…
Leverage latest IT service management
SAP innovations infrastructure to run
Implement applications SAP HANA
based on the
SAP HANA platform Improve
IT operations
Align IT
initiatives with Ensure business
business goals Your IT Department continuity

SAP Active Global Support

Empower Automate Collaborate

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Deployment Best Practices for SAP HANA
Collaboration with SAP Active Global Support
Leverage latest IT service management
SAP innovations infrastructure to run
Implement applications SAP HANA
based on the
Build SAP
SAP HANA platform Run SAP Improve
Like a Factory Like a Factory IT operations
Align IT
initiatives with Ensure business
business goals Your IT Department continuity

driven by…

Business Challenges Incidents

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Deployment Best Practices for SAP HANA
Build and Run Innovations from SAP

SAP HANA

We accelerate your business ... and we also help you

at the speed of thought to bring your people
with innovations such as the up to speed as well with
SAP HANA Deployment Best Practices
platform… from SAP AGS.

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Standard Approach for Building-Up HANA Operations Knowledge
along your project from scratch to wisdom

How does it work ?

Kick-off and Hands-on Technical Integration with Coaching and Testing, Optimization, Go-live Review &
Plan L1 Training Setup Custom Processes Training-on-the-job Fire-drill Support Optimization

• Acquire SAP HANA operation

knowledge from scratch to wisdom.

• Establish new standard operation

procedures for SAP HANA with
minimal disruption.

• Ensure fire-proof operations by

learning along your program.

• Establish Governance and

Collaboration processes for smooth
transition from project to regular
operations.

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Deployment Best Practices for SAP HANA
Deployment Best Practices Categories support.sap.com/dbp4hana

Fundamentals Architecture Transition Operations

 HANA Technology  Sizing  Rapid Prototyping  SAP HANA Administration

 Data Warehouse & Data  Technical Infrastructure  One-Step Migration  E2E Monitoring &
Management  Non-Productive  In-Memory Optimization Guided Procedures
 SAP Business Suite System Landscape  Custom Code Optimization  E2E Performance
powered by SAP HANA  Integration Services  Data Model Optimization Expert Analysis
 SAP HANA Supportability  Application Services  E2E Change Control
 Test Management
and Operational Tools Management
 Data Volume Management
 SAP HANA Security
 Supportability Setup

Expert Guidance - Meet the expert sessions & Expert Guided Implementations

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Deployment Best Practices for SAP HANA
Knowledge Base Articles

Knowledge Base Articles (KBAs) are

unique articles containing:
 Troubleshooting knowledge
 Known issues
 Common issues

They do NOT contain code corrections.

KBAs are available to customers with note access on the

SAP Service Marketplace. They are created and updated by
SAP Employees.

SAP Notes to gain list of KBAs:

 2000003 - FAQ: SAP HANA
 2053330 - FAQ: Operations Recommendation on SAP HANA Alerts

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Deployment Best Practices for SAP HANA
Guided Procedures – Why ?

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Deployment Best Practices for SAP HANA
Guided Procedures Management

Guided Guided
Procedure Procedure
Browser Authoring

Guided Guided
Procedure Procedures
Log Book Scheduling

Guided
Procedures
Runtime

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Deployment Best Practices for SAP HANA
SAP HANA Platform Monitoring and Alerting && IT Task Management
Full Integration into E2E Technical Monitoring & Alerting Infrastructure and
day-to-day IT operational task management

 System Monitoring
 Load distribution
 Exceptions
 Database Monitoring
– Performance
Threshold value
exceeded! – Memory Consumption
 Performance Monitoring
 Backup- and Disaster Recovery
Monitoring
 Alerting
 Housekeeping
 Mini Checks

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Workplace for Administrators - E2E Monitoring and Alerting
Event based Training on the Job while running SAP HANA Platform
1

11. Utilize established SAP

Solution Manager functions
Threshold value
exceeded! 3 22. Knowledge Articles explain
how to handle exceptions

33. Notifications lead to Guided

4 Procedures that document
2 the individual steps
 Daily/weekly/monthly HANA
Database Administration tasks
 Handling of HANA Database Alerts

44. … and provide access to

required activities

Context-specific guided procedures in SAP Solution Manager

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 Expert Guided Implementation for SAP HANA

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What is an Operations Control Center for SAP HANA Platform?
Establish Run SAP Like a Factory

Central Monitors/Dashboards
Business process
operations Continuous
Change
improvement
Management
process

Application Business Processes Business Users

operations
Incident and
Event and alert problem
management management
IT infrastructure Alert Inbox System / Interfaces
operations

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Run SAP Like a Factory for Private and Hybrid Cloud
SAP End-to-End Solution orchestrated with SAP Solution Manager
SAP Cloud
Consumption Layer
Software as a Service
(SaaS) Layer
SAP Business Process Management (BPM)
Orchestration Layer SAP Process Orchestration (POL)
SAP Solution Manager

SAP Process Integration(PI) e.g. SAP S/4 HANA,

SAP Landscape SuccessFactors,
Virtualization Ariba, hybris, ...
Management HANA Platform Non-
App Layer
ECC CRM SCM
SAP
BW
Platform as a Service
HANA (PaaS) Layer
SAP native
HANA
HANA Platform SAP HANA Cloud
DB Layer HANA
Platform
Views

SAP Identity Infrastructure as a

Management SAP HANA Platform Service (IaaS) Layer

HANA Platform SAP HANA

Non-SAP HW Layer Enterprise Cloud
Management Tools

© 2015
2015 SAP
SAP SE
SE or
or an
an SAP
SAP affiliate
affiliate company.
company. All
All rights
rights reserved.
reserved. Deployment Best Practices for SAP HANA 15 15
 SAP HANA Operations Map
for Baselining HANA Platform Operations

OCC Room Operations practices

Operations and continuous improvement

Process Emergency
Governance Audit Cloud
Compliance Concept
 Clear baseline for defining and
implementing changes to the existing Operation
Users and
Administration Support
Alerting
Authorizations and Monitoring
Operation Concept.

 Continual guidance along SAP best Setup Configuration Integration Data

practices.
Maintenance
Code Custom Code
 Joins your continual improvement of SAP and Partner Code

process with latest supportability HANA

Operating
Support
Infrastructure Frontend
Database
System and Network
Infrastructure
improvements and content of SAP Storage

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Deployment Best Practices for SAP HANA
Your Benefits

Fundamentals Architecture Transition Operations

Deployment Best Practices for SAP HANA

from SAP Active Global Support… … powered by:
 Guidance to a smooth implementation and shorter time to value  SAP Solution Manager
 Efficient operation of your SAP HANA-based IT solution  SAP Enterprise Support Academy
 Less effort for repetitive tasks in day-to-day operations
 Reduced effort for knowledge transfer

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© 2015 SAP SE or an SAP affiliate company. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG.
The information contained herein may be changed without prior notice.

Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.

National product specifications may vary.

These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and
SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth
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Please see http://www.sap.com/corporate-en/legal/copyright/index.epx#trademark for additional trademark information and notices.

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