Beruflich Dokumente
Kultur Dokumente
Unit Number and Title HNBS 327 Consumer Behaviour and Insight
Issue Date
Assignment 1
Submission Format
The submission of Assignment 1 is in the form of an individual written report. This should be written in
a concise, formal business style using 1.5 line spacing and font size 12. You are required to make use
of headings, paragraphs and subsections as appropriate and ensure that the report is justified
aligned. All work must be supported with research and all research resources should be cited &
referenced using the Harvard referencing system. Please also provide a Reference List including all
cited materials using the Harvard referencing system. The recommended word limit is 1000–15000
words, although you will not be penalised for exceeding the total word limit.
Unit Learning Outcomes
LO1 Demonstrate the ability to map a path to purchase in a given category, including the decision-
making process
Scenario
You work in a small organisation. You have been asked by your manager to advise him/her on
consumer decision-making process. You have also been asked to carry out a detailed research in
order to address the topic in a detailed way.
Carry out your research on the concept of consumer decision-making process. The findings of your
research should be presented in a business report.
The assignment requires you to work independently. The report should include the following:
Mapping out the decision-making process for a particular product or service of your choice
Concluding statement
Grading Criteria
LO1 Demonstrate the ability to map a path to purchase in a D1 Critically evaluate the
given category, including the decision-making process application of appropriate theories,
P1 Explain and analyse the stages M1 Evaluate how concepts and models that
of the consumer decision-making marketers are responding influence and impact upon the
Assignment 2
Submission Format
The submission of Assignment 1 is in the form of an individual written report. This should be written in
a concise, formal business style using 1.5 line spacing and font size 12. You are required to make use
of headings, paragraphs and subsections as appropriate and ensure that the report is justified
aligned. All work must be supported with research and all research resources should be cited &
referenced using the Harvard referencing system. Please also provide a Reference List including all
cited materials using the Harvard referencing system. The recommended word limit is 2000–25000
words, although you will not be penalised for exceeding the total word limit.
LO2 Evaluate appropriate forms of research to understand influences on the decision-making process
(B2C and B2B)
LO3 Evaluate how marketers influence the different stages of the decision-making process (B2C and
B2B)
Scenario
Following a successful presentation (in assignment 1), you have been asked by your manager to write
a report to address some wider issues of decision-making, with particular reference to B2C and B2B
decision-making process.
The assignment requires you to work independently. The report should include the following: