Cisco 650-175

650-175 SMB Specialization for Account Managers

(SMBAM)
Practice Test

Updated: Sep 30, 2009

Version 1.8
 Cisco 650-175: Practice Exam
QUESTION NO: 1

What are two indicators that a customer should consider the installation of a Wireless LAN
Controller? (Choose two.)

A. want to provide employee wireless access

B. want to provide unsecured wireless access
C. need between two and three access points
D. need one access point
E. need more than four access points
F. want to provide guest wireless access

Answer: E,F

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QUESTION NO: 2

What resource would you recommend to a new Cisco partner for a variety of tools?

A. Channel Incentive program

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B. Unified Communications for SMB
C. Partner Central
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D. Steps to Success
E. Instructions: Number of answers: 1

Answer: C
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QUESTION NO: 3

Which statement best describes what Cisco Smart Care Service provides?
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A. bundled, unlimited support with the purchase of any Cisco product

B. bundled technical support and maintenance for Cisco networks
C. fee-based add-on support and tech-to-tech assistance for Cisco products
D. technical support, maintenance, and monitoring to Cisco networks

Answer: D

QUESTION NO: 4

Which two functions does Cisco Configuration Assistant provide? (Choose two.)

A. call forwarding

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 Cisco 650-175: Practice Exam
B. command line configuration
C. wireless connectivity
D. device discovery
E. call routing configuration

Answer: D,E

QUESTION NO: 5

Increased productivity, minimized legal risks, and improvements in "green" operation

can be easily linked to Cisco solutions in which technology area?

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A. on the destination network, between the server and a router

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B. security
C. voice
D. routing and switching
E. eCommerce
F. web collaboration
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Answer: E
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QUESTION NO: 6
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For which of the following campus LAN areas is the Cisco Catalyst Express 500 Series Switch
most suitable?
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A. backbone area
B. distribution area
C. core area
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D. access area

Answer: D

QUESTION NO: 7

Which Cisco support service product targets customers with up to 48 users on a network where
voice
communication is mission-critical to business operation?

A. SMARTnet Partner Service

B. Cisco Smart Foundation Service

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 Cisco 650-175: Practice Exam
C. Cisco Technical Assistance Center
D. Cisco SMARTnet for SBCS
E. Cisco Smart Care Service

Answer: D

QUESTION NO: 8

In which areas do SMBs tend to require better products than found in retail stores?

A. voice, intranet, and security

B. security, voice, and wide-area networking

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C. wireless, intranet, and wide-area networking

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D. wireless, security, and voice

Answer: D

QUESTION NO: 9
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What are three of the attributes sought in a target customer for Cisco Smart Foundation services?
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(Choose three.)

A. 50 or fewer network devices

B. comprehensive network-wide support requirements
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C. fewer than 250 network users

D. network is not mission-critical to business
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E. network is considered mission-critical

F. skilled on-site customer IT staff
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Answer: A,C,D

QUESTION NO: 10

Which three characteristics are true of the ProtectLink Gateway product? (Choose three.)

A. provides encryption between a browser and a web server

B. provides web server content filtering
C. is bundled in the SPS platform
D. provides content filtering for e-mail
E. blocks 97% of SPAM
F. protects from spyware and phishing attacks

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 Cisco 650-175: Practice Exam
Answer: B,D,F

QUESTION NO: 11

Which three characteristics are indicators that a potential SMB customer is in the
SBR-defined growth phase? (Choose three.)

A. requesting convergence of voice and data

B. providing a customer with a basic up-to-date website
C. wanting greater connectivity for customers
D. needing rapid secure access to customer history, data, or buying behavior

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E. focusing on becoming more efficient

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Answer: A,C,E

QUESTION NO: 12
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What are two components of the Discovery Guide in the Cisco
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sales approach? (Choose two.)
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A. recommending a business needs-based solution

B. probing more deeply into the customer's business challenges
C. calculating the customer's business need priorities
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D. ranking customer business needs

Answer: B,D
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QUESTION NO: 13

For which two reasons are Integrated Services Routers well-positioned for the SMB market?
(Choose two.)

A. They scan packets for malicious activity.

B. They offer superior site-to-site routing.
C. They offer the best choice for remote access needs.
D. They require no configuration to install.
E. They are integrated with firewall capabilities.

Answer: C,E

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 Cisco 650-175: Practice Exam
QUESTION NO: 14

Which three of the following are bundled components in the SPA9000 Voice system?
(Choose three.)

A. intercom and group paging

B. voice mail
C. auto attendant
D. web conferencing
F. contact center features
G. a call-management device

Answer: A,B,C

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QUESTION NO: 15

bMightyResearch indicated that a significant percentage of SMBs are concerned

about which factor in a UC solution? ng
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A. non-Cisco vendors providing more viable SMB solutions
B. minimized call-center effectiveness
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C. cost savings to justify replacing existing legacy systems

D. costs out-weighing benefits

Answer: C
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QUESTION NO: 16

16 SMB network decision makers commonly site which of the following as typical
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network requirements?
Select exactly 1 answer(s) from the following:

A. cost effectiveness, high availability, hosting multiple protocols, hosting web servers
B. scalability, effectiveness, high availability, mobility
C. QoS, multicast, cost effectiveness, redundancy
D. centralization, security, highly available, scalability

Answer: B

QUESTION NO: 17

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 Cisco 650-175: Practice Exam
Which statement is true of Cisco Monitor Director (CMD)?
Select exactly 1 answer(s) from the following:

A. CMD is an SNMP alarm-based monitoring function.

B. CMD allows monitoring of up to 100 SMBs.
C. CMD provides network management at a Cisco partner location.
D. CMD provides a weekly reporting facility.

Answer: C

QUESTION NO: 18

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Select the three features common to the majority of switches in the

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Cisco Small Business portfolio. (Choose three.)
Select exactly 3 answer(s) from the following:

A. Layer 3 functions
B. VLAN support
C. Power over Ethernet
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D. Quality of Service
E. stacking options
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F. firewall support

Answer: B,C,D
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QUESTION NO: 19
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When delivering the results of a Solutions Recommendation, which two of the following
components should be included in the solutions presentation? (Choose two.)
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Select exactly 2 answer(s) from the following:

A. the benefits of your solution

B. the Value Assessment
C. the Discovery Guide
D. employee concerns
E. additional partner services

Answer: B,C

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 Cisco 650-175: Practice Exam
QUESTION NO: 20

Which two benefits does Cisco Unified CallConnector provide to customer

communications? (Choose two.)
Select exactly 2 answer(s) from the following:

A. IM contacts imported to an IP Phone

B. Screen Pops for incoming calls
C. Connect feature in Communications Manager Express
D. click-to-dial access only for WebEx meetings
E. status of coworkers before placing a call

Answer: B,E

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QUESTION NO: 21

Which four vertical markets is IPsmartSuite focused? (Choose four.)

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A. manufacturing
B. financial
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C. automotive
D. retail
E. legal
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F. healthcare

Answer: A,D,E,F
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QUESTION NO: 22
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According to findings of the bMightyResearch report, which two

statements about UC Solutions accurately describe the attributes of
SMB decision makers? (Choose two.)
Select exactly 2 answer(s) from the following:

A. They are generally well-educated on what UC solutions offer.

B. Only 20% of decision makers understand UC solutions.
C. Many are yet to be convinced of the need for UC.
D. They have a tendency to support current telephony vendors.

Answer: A,D

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 Cisco 650-175: Practice Exam
QUESTION NO: 23

What is a primary partner benefit of selling services?

Select exactly 1 answer(s) from the following:

A. increased margins
B. available financing options
C. fewer customer call backs
D. easier customer sales cycle

Answer: A

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QUESTION NO: 24

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What advantage does integrated messaging have over standard voice-mail systems?
Select exactly 1 answer(s) from the following:

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A. eliminates the need for a live operator to answer the phone
B. forwards voice-mail messages to your email at .wav files
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C. provides text versions of your voice-mail messages
D. provides a toolbar to see the status of coworkers
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Answer: B
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QUESTION NO: 25
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What are two of the implementation ratings found in the SBR Value Assessment? (Choose two.)
Select exactly 2 answer(s) from the following:
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A. growth
B. expansion
C. foundation
D. production
F. base

Answer: A,C

QUESTION NO: 26

How does system management differ between Cisco and Cisco Small Business products?
Select exactly 1 answer(s) from the following:

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