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STUDENT TRAINING & DEVELOPMENT

Claudia Emily Ko, Montclair State University

INTRODUCTION AND COURSEWORK •   As a freshman, meeting peer mentors changed my definition of

INTRODUCTION AND COURSEWORK

As a freshman, meeting peer mentors changed my definition of leadership

As a senior, ELAD 670 helped me explore careers in Higher Education

ELAD 542 – Supervision

ELAD 670 – Assessment and Evaluation

COUN 558 – Consultations in Organizational Development

•   ELAD 670 – Assessment and Evaluation •   COUN 558 – Consultations in Organizational

COMPETENCIES REFLECTION:

Acquired Competencies

Leadership Competency Area

Give appropriate feedback to colleagues and students on skills they may lack to become more effective leaders (Intermediate)

Student Learning & Development Competency Area

Create and assess learning outcomes to evaluate progress toward fulfilling the mission of the department, the division, and the institution (Intermediate)

evaluate progress toward fulfilling the mission of the department, the division, and the institution (Intermediate)

PROFESSIONAL DEVELOPMENT

PLAN: Developing Competencies

Organizational & Human Resources Competency Area

Develop recruitment and hiring strategies that increase individuals from under-represented groups to apply for positions (Intermediate)

WORK

EXPERIENCE

PRESENT AT A CONFERENCE

groups to apply for positions (Intermediate) ① WORK EXPERIENCE ② PRESENT AT A CONFERENCE ③ JOIN

JOIN

NASPA

CAPSTONE PROJECT OVERVIEW

Capstone Site Profile

The ADP Center for Learning Technologies at Montclair State University

Project Overview

Created a Resource Guide for supervisors training and developing staff based on surveying and interviewing student staff

staff based on surveying and interviewing student staff SURVEYS & INTERVIEWS BEST PRACTICES D E M

SURVEYS & INTERVIEWS

BEST

PRACTICES

DEMANDS

ON OFFICE

LITERATURE

RESOURCE

GUIDE

Your Turn!

Activity:

1)Stretch your arms up as far as you can reach.

Your Turn! Activity: 1)   Stretch your arms up as far as you can reach.
REVIEW OF THE LITERATURE Quality Improvement Project •   Effective training and development impacts employee
REVIEW OF THE LITERATURE
Quality Improvement Project
•   Effective training and development
impacts employee retention and
innovative performance (Sung & Choi,
2014)

Employees with high intrinsic motivation can cope in jobs with high stress and low job satisfaction (Zhao, Ghiselli, Law & Ma, 2016)

Supervisors need to be called into the conversation (Davis & Cooper, 2017)

Ghiselli , Law & Ma, 2016) •   Supervisors need to be called into the conversation
THEORETICAL FRAMEWORK Kolb’s Theory of Experiential Learning •   4-stage learning cycle : feeling, watching,

THEORETICAL FRAMEWORK

THEORETICAL FRAMEWORK Kolb’s Theory of Experiential Learning •   4-stage learning cycle : feeling, watching,

Kolb’s Theory of Experiential Learning

4-stage learning cycle: feeling, watching, thinking and doing

2 preferred styles combine to form the type For example:

Feel + Do = Accommodator

4 types of learners & tools :

= Accommodator •   4 types of learners & tools : •   Divergers : watch/observe

Divergers : watch/observe animations Assimilators : study handout/summary Convergers : apply relevant shortcuts/tips Accommodators : practice with team exercises

STEPS OF PROJECT 1. Identified an area for improvement - What do we need? 2.

STEPS OF PROJECT

1. Identified an area for improvement - What do we need?

2. Researched possible solutions – What can remedy the situation?

3. Realigned the scope of the solutions – Which can be implemented?

4. Collected data for support – Based on what?

5. Revised the recommendations based on findings Ex. Shadowing

6. Prepared final deliverable

7. Compiled the solutions beyond the scope of the project for future

CONCLUSIONS •   Perfectionism v . Time is of Essence •   Definition of collaboration

CONCLUSIONS

CONCLUSIONS •   Perfectionism v . Time is of Essence •   Definition of collaboration expanded
CONCLUSIONS •   Perfectionism v . Time is of Essence •   Definition of collaboration expanded

Perfectionism v. Time is of Essence

Definition of collaboration expanded to include collaborators who contribute feedback on current content (not new content)

expanded to include collaborators who contribute feedback on current content (not new content) What’s next for

What’s next for Claudia?

expanded to include collaborators who contribute feedback on current content (not new content) What’s next for

THANK YOU!

Connect with Claudia

Email:

claudiaemilyko@gmail.com

THANK YOU! Connect with Claudia Email: claudiaemilyko@gmail.com LinkedIn: www.linkedin.com/in/claudiako

LinkedIn:

www.linkedin.com/in/claudiako