“UNDERSTANDING THE TRAINING PROCEDURE AND ASSESSING THE

EFFECTIVENESS OF POSITIONAL TRAINING At Steel Melting Shop – (LD1) Of

TATA STEEL Jamshedpur.”

A Synopsis submitted to the

Rashtrasant Tukdoji Maharaj Nagpur University, Nagpur.

In partial fulfillment of the course leading to

Master of Business Administration (MBA)

In

Human Resource Management

By

Ms. Kirti Acharya

Under the guidance of

Prof. Mrs Shweta Deshpandey

Department of Management studies

G.H.RAISONI College of Engineering, Nagpur.

[2010-2011]
 Introduction
In the field of human resource management, training and development is the field
concerned with organizational activity aimed at bettering the performance of
individuals and groups in organizational settings. It has been known by several
names, including employee development, human resource development, and
learning and development. Training and development encompasses three main
activities: training, education, and development.

This activity that is training is both focused upon, and evaluated against, the job that
an individual currently holds

'Training' is required to cover essential work-related skills, techniques and

knowledge, and much of this section deals with taking a positive progressive
approach to this sort of traditional 'training'.

Importantly however, the most effective way to develop people is quite different
from conventional skills training, which let's face it many employees regard quite
negatively. They'll do it of course, but they won't enjoy it much because it's about
work, not about themselves as people. The most effective way to develop people is
instead to enable learning and personal development, with all that this implies.

The term training refers to the acquisition of knowledge, skills, and competencies as
a result of the teaching of vocational or practical skills and knowledge that relate to
specific useful competencies. It forms the core of apprenticeships and provides the
backbone of content at institutes of technology (also known as technical colleges or
polytechnics).

Some commentators use a similar term for workplace learning to improve

performance: training and development. One can generally categorize such training
as on-the-job or off-the-job

On-the-job training takes place in a normal working situation, using the actual tools,
equipment, documents or materials that trainees will use when fully trained. On-the-
job training has a general reputation as most effective for vocational work.
Off-the-job training takes place away from normal work situations — implying that
the employee does not count as a directly productive worker while such training
takes place. Off-the-job training has the advantage that it allows people to get away
from work and concentrate more thoroughly on the training itself. This type of
training has proven more effective in inculcating concepts and ideas.

Training differs from exercise in that people may dabble in exercise as an occasional
activity for fun. Training has specific goals of improving one's capability, capacity,
and performance.

Training an employee will receive when they first join an organization or begin a new
role. This type of training is designed to provide the employee with the essential
skills needed to perform their job. Induction training can also include an introduction
to the company ethos, values and culture so that the employee is aware of the
behaviors expected of them.

• Improves communication between groups and individuals.

• Aids in orientation foe new employees and those thinking new jobs through
transfer or promotion.

• Provides equal opportunity and information and affirmative action.

• Makes organizational policies, rules and regulations viable.

• Builds cohesiveness in groups.

• Training your staff, keeping them motivated and up-to-date with industry
trends and new technologies is essential to achieving that goal.

• Staff benefit too, learning new skills and becoming a valued asset in any
organization. Training brings direct benefits to business and can be calculated
as a return on investment.
 Objective
• To study the training procedure being followed in the company

• To assess the effectiveness of positional training at LD1.

• Find out the awareness regarding the purpose of program.

• Suggest ways to improve the program

• To Study The Working Of The Company

• To Study the positional training Of The Company

 Tata Steel
Tata Steel (BSE: 500470), formerly known as TISCO and Tata Iron and Steel
Company Limited, is the world's seventh largest steel company, with an annual
crude steel capacity of 31 million tonnes. It is the largest private sector steel
company in India in terms of domestic production. Ranked 258th on Fortune Global
500, it is based in Jamshedpur, Jharkhand, India. It is part of Tata Group of
companies. Tata Steel is also India's second-largest and second-most profitable
company in private sector.

Its main plant is located in Jamshedpur, Jharkhand, with its recent acquisitions, the
company has become a multinational with operations in various countries. The
Jamshedpur plant contains the DCS supplied by Honeywell.The registered office of
Tata Steel is in Mumbai. The company was also recognized as the world's best steel
producer by World Steel Dynamics in 2005. The company is listed on Bombay Stock
Exchange and National Stock Exchange of India, and employs about 82,700 people
(as of 2007The cost of the plant as erected came to around Rs.23 million.

Tata Iron & Steel Company Ltd. (TISCO) is the iron and steel production company
associated with the Tata group of some 80 different industrial and other business
enterprises in India, founded by members of the Tata family. TISCO operates as
India's largest integrated steel works in the private sector with a market share of
nearly 13 percent and is the second largest steel company in the entire industry. Its
products and services include hot and cold rolled coils and sheets, tubes,
construction bars, forging quality steel, rods, structurals, strips and bearings, steel
plant and material handling equipment, ferro alloys and other minerals, software for
process controls, and cargo handling services. Through its subsidiaries, TISCO also
offers tinplate, wires, rolls, refractories, and project management services.
 Research Methodology

Generally research is considered as an endeavor to arrive at the answers to

intellectual and practical problems through the application of scientific method to the
knowledge universe. It is movement from known to unknown.
The research to be done comes under the following type of research:-
Analytical research has to use facts or information already available, and analyze
these to make a critical evaluation of material

Quantitative research is based on the measurement of quantity or amount. It is

applicable to phenomena that can be expressed in terms of quantity.
Qualitative research is concerned with qualitative phenomenon, i.e. phenomena
related to or involving quality or find.

Empirical research relies on experience or observation alone, often without due

regards for system and theory. It is databased research, coming up with conclusions
that are capable of being verified by observation or experience

Historical research is that which utilizes historical sources like documents, remains,
etc. to study events or ideas of the past, including the philosophy of persons and
groups at any remote point of time.
Decision-oriented research is always for the need of a decision maker and the
researcher in the case is not free to embark upon research according to his own
inclination.
Operation research is an example of decision-oriented research since it is a
scientific method of providing executive departments with a quantitative basis for
decision regarding operation under their control.
 Data Collection
Data is required to make a decision in any business situation.

The quality of the research results depends upon the reliability of the data.

The information collected from various sources, which can be expressed in

quantitative form, for a specific purpose, which is called data.

Methods of data collection-

Collection of data is gathering of information for the subject matter under study of
enquiry to be taken

• Primary data collection

• Secondary data collection

Primary data collection

In primary data collection, you collect the data yourself using methods such as
interviews and questionnaires. The key point here is that the data you collect is
unique to you and your research and, until you publish, no one else has access to it.

There are many methods of collecting primary data and the main methods include:

• Questionnaires

• Interviews

• Focus Group Interviews

• Observation

• Case-Studies

• Diaries
Questionnaires

Questionnaires are a popular means of collecting data, but are difficult to design and
often require many rewrites before an acceptable questionnaire is produced.

Interviews

Interviewing is a technique that is primarily used to gain an understanding of the

underlying reasons and motivations for people’s attitudes, preferences or behaviour.
Interviews can be undertaken on a personal one-to-one basis or in a group. They
can be conducted at work, at home, in the street or in a shopping centre, or some
other agreed location.

Observation

Observation involves recording the behavioral patterns of people, objects and events
in a systematic manner. Observational methods may be:

• Structured Or Unstructured

• Disguised Or Undisguised

• Natural Or Contrived

• Non-Participant

Case-Studies

The term case-study usually refers to a fairly intensive examination of a single unit
such as a person, a small group of people, or a single company. Case-studies
involve measuring what is there and how it got there. In this sense, it is historical. It
can enable the researcher to explore, unravel and understand problems, issues and
relationships.

Diaries
Secondary Data Collection

All methods of data collection can supply quantitative data (numbers, statistics or
financial) or qualitative data (usually words or text). Quantitative data may often
be presented in tabular or graphical form. Secondary data is data that has already
been collected by someone else for a different purpose to yours. For example,
this could mean using:

• Data Collected By A Hotel On Its Customers Through Its Guest History

System

• Data Supplied By A Marketing Organisation

• Annual Company Reports

• Websites

• Books

• Journal

• Company Records
A diary is a way of gathering information about the way individuals spend their time
on professional activities. Diaries can record either quantitative or qualitative data,
and in management research can provide information about work patterns and
activities.

Focus Group Interviews

A focus group is an interview conducted by a trained moderator in a non-structured

and natural manner with a small group of respondents. The moderator leads the
discussion. The main purpose of focus groups is to gain insights by listening to a
group of people from the appropriate target market talk about specific issues of
interest.
 Data Analysis
• Opportunity to increase revenues and profits by training them so no leakages
are occurred.

• Ability to expand into global markets

• Capacity to use the training effectiveness for interactive nature to enhance

customer service.

• Power to educate and inform.

• Ability to lower the cost of doing business.

• Ability to spot new business opportunities and capitalize on them

• Ability to grow faster.

• Power to track to know the attitude of employees towards positional training

and observe how seriously the program is taken in the department.
• To understand the nomination procedure for positional training results
 Hypothesis
The company makes efficient use of the effective positional training in the
organization.

As the company is trustworthy and stands in leading companies for manufacturing

and exporting the steel worldwide.
 Bibliography

Books –

• Magazines & Journals Of 100th Annual Report

• Organisational Behavior –Fred Luthans

Internet-

• www.tatasteel.com

• www.wikipedia.com