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Hue hueSection 2 Role and Functions hahaha

The supervisor is in mid-position in a social agency or in a department whose main function is to provide
a social work service. hahahaha

The social work supervisor is a member of an agency team all members of which are employed to
accomplish the agency's purposes and functions. The supervisor carries out responsibilities within an
allotted segment of the agency.

Supervisors are usually given responsibility for a certain number of workers and/or students. It is in
relation to these workers or students that they have the responsibility of seeing to it that the work of
the agency gets done and done well, that services are provided to clients, workers and students are
enabled to improve their skills to the limits of their ability at given stage in their development. Their
responsibilities lead to the of conclusion that these can only be accomplished through a combination
administration, teaching, and helping functions enhanced throughout by clear communication.

Thus, the supervisors carry out their middle management role, responsible to and helping those above
and below them in the hierarchy of their agency, utilizing their clients' needs and problems to help
administration function effectively in order to meet the said needs and address problems, using their
knowledge and skill in social work practice. Agency functioning is improved through teaching,
stimulating, and enabling staff to carry out their responsibilities most effectively. The demands are in
social work knowledge and ability, administrative ability, teaching ability, the ability to communicate
clearly, the ability to form a variety of relationships, patience, enthusiasm and, above all, the ability to
keep one's head when all around them are losing theirs and blaming them for it.

Administrative Functions

The supervisor exercises his administrative functions by:

1. holding the workers to account for a certain quality and quantity of production;

2.seeing to it that service to client is adequately rendered with agency regulations and procedures
properly carried out; and

3. enabling the worker to follow procedures and regulations. (The supervisor has to be clear in his
communication to him.)

The administrative functions of a supervisor, as defined by Kadushin include "planning and assigning
work; organizing, coordinating, and facilitating manpower and agency resources available to complete
the work, reviewing work performance to ensure that it is adequately done, quantitatively, and
qualitatively, in accordance with agency procedures placing the worker, acting as a vertical and lateral
channel of communication and as an administrative buffer in helping in the formulation of agency policy
and facilitating intra-agency coordination.
Teaching Functions

Supervisors are concerned with helping the workers and students assigned to them to learn what they
need to know so that they can do their assignments effectively. They share their knowledge, stimulates
thinking, lead out with new ideas, hold workers to grapple with new ideas, encourage thinking, give
workers the opportunity to discuss their work and conscious appraise it to arrive at decisions and to
learn helping skills. The supervisor has the responsibility of teaching the workers content regarding
people, problems, process and developing self-awareness of personnel with regard to aspects of
functioning that are clearly job related.

Regularly scheduled individual or group supervisory conference is the primary methodology utilized for
teaching in supervision. The content is the supervisee's performance. Pre-planning and preparation are
extremely necessary and both the supervisor and the supervisee engage in the critical analysis of the
work that was submitted by the supervisee in their supervisory conference.

Carrying out Teaching Functions

Teaching functions are carried out through the following:

1. Planning The supervisor has to plan work experience for a supervisee which will give him the
opportunity to learn and to progress as a worker.

2. Providing a climate for learning The supervisor teaches sensitivity to the needs of the worker at both
the intellectual and feeling level which will enable the worker to integrate feeling and intellectual
functioning in the practice of social work.

Hereunder are some points for effective teaching:

1. Start with a familiar and move to the unfamiliar.

2. Start with the simple and move on to the complex

3. Learning should be done in an orderly progression.

4 Repetition reinforces learning

5. Learning by doing increases motivation and provides opportunities for the correction of
misunderstood principles or theories

6 Recognition of good work stimulates further learning

Alfred Kadushin identified the following conditions which are necessary to insure effective learning in
the context of a positive relationship.
People learn best if:

1.they are highly motivated to learn.

2. they can devote most of their energies to learning.

3 learning is attended by positive satisfaction.

4. the learners are actively involved in the learning process.

5, the content to be learned is meaningfully presented

6. the uniqueness of the learner is considered.

Helping Functions

The helping function of the supervisor is done by:

1. supporting and sustaining the worker through stressful situations.

2. providing a positive climate for learning

3. managing the supervisory relationship in a helping way in

4. making sure of what he knows about people and their behavior working with others. and other
obstacles

5. helping workers to identify and modify feelings which are impeding their progress. stress.

6. helping the supervisee deal with job-related conducive to

7. develop attitudes and feeling in the workers which are conducive to job performance.

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