Problem and business impact

Masalah Dampak Bisnis

Mishandled baggage Loss $2.5 billion problem for industry every year and
this problem may annually affect about 51 million
passengers travelling through Schiphol airport alone.
Increase efficiency in baggage handling - Sensors track the luggage of connecting flights,
enabling real-time traceability at all points in the
connection pipeline
- Estimated this system operate 99.9% of times
while being able to minimize loss and damage in
that 0.01%.
- implemented successfully it can save 0.1% of
$2.5 billion.
Do not have interconnected system and - The solution seamlessly integrates data from
intelligent system Schiphol's own systems as well as from airlines
and third-party ground services providers.
- Intelligent: By comparing a bag's location with
underlying routing rules, Schiphol can identify
potential problems and keep bags from missing
their owners' connecting flights.
Data items of circulating across Schipol Conveyor Network comprise of four items are
scheduling data; hit/failure reports; delays; usage information. All of this data was designed to
allow plotting of cost-per-baggage reduction progressions. Schipol constantly uses the reports
to steer the completion of the project described.
Data Network and Reports
DATA NETWORK REPORTS
Number of baggage Total number of business handling every year
Total loss Profit and loss report
Defect system- minimum loss and damage Risk management report/ improvement system
Capacity of the baggage Actual capacity for the baggage
Automatic data scanner Efficiency of the data scanner
Enterprise systems
The above mention reports can be done through Enterprise systems: ES is the need to
coordinate activities, decisions, and knowledge across the firm's different levels, functions, and
business units. Enterprise systems use a single central data repository in order to supply all
users with a consolidated view of employees, customers, suppliers, and vendors. The key to
effectively using enterprise systems is to eliminate redundancy and duplication, not just in the
information systems but also in business processes.
•Supply chain management systems •Customer relationship management systems •Knowledge
management systems •Intranets and extranets:
•E-business, e-commerce, and e-government