THE FICM

ACADEMY
For the law School students
TM TM

india.mediationhub.org
 Foreword
“
If training of ADR is not
mainstream in law schools
from the grass root level
the implications that law
students will face
throughout their careers
will be profound.
india.mediationhub.org
Appropriate (Alternative) Dispute Resolution (ADR) is not taught in
all law schools. The present curriculum does not give the reverence
to ADR that it commands, keeping in mind the complexities of the
global law scenario of the 21st century.
The Federation Of Integrated Conflict Management (FICM)
conducted a survey of Law Schools and estimated that at present
less than half of all graduates from Law Schools receive real world
comprehensive training and education in ADR. While the new
world is gradually moving away from litigation and embracing ADR,
lawyers in India are still not required under ethical and legislative
regimes to advise clients about ADR.
Despite many changes around the world over the past two
decades, the academic branches of the legal profession have
continued to restrain the practice of law and the development of
legal theory particularly in the ADR field for some or other limiting
factors. One of the factors could be defined as ‘cultural’. ADR, by
some, is seen as a ‘soft’ option or not a real law subject or harried
academics may simply not want to cede space within a crowded
curriculum to another ‘newcomer’.
If training of ADR is not mainstream in law schools from the
grassroot level the implications that law students will face
throughout their careers will be profound. Producing law graduates
who cannot meet the expectations of continuously evolving needs
of their clients and who are unable to contribute to the wider dispute
resolution system is at best ‘irresponsible’ and at worst is preparing
law graduates to fail. The modern lawyer faces many challenges
and significant competition from non law areas. Students who are
limited to a restricted world view through an adversarial paradigm
will be disadvantaged by their limited education as the justice
system continues to change and rapidly evolve.
Having untrained lawyers may have a negative impact on ADR
uptake and use and lead to the establishment of ‘litigotiation’
approaches that mimic adversarial methods.
THE FICM
TM
Given this reality, The FICM Academy is born. To collaborate with
law schools to deliver real world practical learning and insights on
ACADEMY
Integrated and Appropriate Dispute Resolution practice in this new
world.
 Can
Adjudication in courts may bring a dispute to legally enforced finality after years long court
proceeding, but in essence, it may yet not bring a real resolution to a dispute.

Litigation
Despite all the potential benefits including flexibility, cost effectiveness, speed and
efficiency and even with the efforts of all the institutions that promote integration of ADR
measures, it still isn’t practiced in its core essence by a majority of lawyers in the dispute
resolution process.

alone truly Currently the education and training of ADR is not mainstream in law schools and
accreditation of mediators and other ADR professionals, the provision of ADR services by

Resolve
institutions and the quality and professionalism of mediators is not subject to any formal
regulation or supervision. The equipping of lawyers going into practice and those working
in house with the necessary skills of an integrated approach to dispute resolution and to
represent their client and protect their clients’ interests is piecemeal and inconsistent.

civil and
If our wider communities are to gain full benefit of the opportunities to enrich society with
the use of ADR mechanisms, much more awareness, education and skill development is
needed into this area. It is against this background that THE FICM ACADEMY, part of

commercial
Federation of Integrated Conflict Management, has bees set up. The Academy is carrying
out ground breaking research and development around the real world problems faced by
ADR practitioners and to provide thought leadership in the field of dispute resolution.

disputes?
The Academy will enhance the training of lawyers in the competencies they need in this
context:

Procedural competencies: familiarity with ADR options and methods and their suitability
for specific types of dispute; familiarity with mediation practices in different areas and work
types; familiarity with organizations offering associated services and criteria for selection.

Skills-based competencies: negotiation skills in a third-party facilitated context;

representation skills as applied to mediation – rapport building, risk assessment
techniques, settlement drafting skills in the specific context.

Legal knowledge competencies: legislation and national levels; case law on these
primary sources and on costs issues, case management, mediator immunity, enforceability
of settlement agreements etc.

india.mediationhub.org
 Over the last century, and particularly in recent
years, there has been recognition that the law
school curriculum should be reformed to better
prepare lawyers for the real world of practice.

In addition to strong analytical capabilities, lawyers

need various other strengths including
perseverance, judgment, interpersonal skills, and
the ability to communicate effectively both orally
and in writing. Despite the need for multiple
competencies, law curriculum focuses
overwhelmingly on the study of appellate decisions,
and evaluating students using tests focused almost
exclusively on analysis of legal doctrine and policy.
We urge that ADR curriculum and faculty can play
an important role in bringing about necessary
changes.

india.mediationhub.org
 Be a part of
the revolution.
Slowly but gradually the Government of India has realized
the importance of ADR and we are all set to welcome the
revolutionary legislation, Arbitration Act (2019) into our
training and practice. If India is to take on the ADR
strongholds of Singapore and UK this legislation is going
to be an important step in the right direction and we must
follow suit and make sure that we bridge the gap as
quickly and smoothly as possible.

“
If as students, we harbour
global ambitions, it is
imperative that we
inculcate the MED-ARB
procedure in our
jurisprudence as well to
keep with the global
norms.
india.mediationhub.org
 Be a peacemaker.
Disputes are bound to happen in professional settings and in our FICM offers NEW WORLD
personal lives. Preventing damages in terms of time and money, and
resolving disputes early by using innovative interventions is the only Dispute Resolution training
way we can manage disputes effectively. through short courses and
The innovative non-court dispute resolution approach is growing as
certificate programs.
organizations and individuals are finding merits in resolving their
disputes outside the adversarial, public, slow and expensive We provide courses that teach
litigation process.
how to manage and resolve
Negotiation, conflict resolution and collaboration skills are now conflicts, negotiate better deals,
highly valued among dispute resolution professionals - and greatly
needed - in today’s workplace. In fact, conflict resolution-related communicate more effectively,
positions are expected to grow faster than the average occupation. develop leadership skills and
It’s a market that demands skilled professionals to be qualified with
conflict management certifications.
preserve relationships.

india.mediationhub.org
 OUTLINE OF OUR
GROUNDBREAKING
TRAINING COURSES
THE FICM
TM

india.mediationhub.org ACADEMY

CERTIFICATE
COURSE ON
MEDIATION
This FICM Certificate Course on Mediation
is a 5 weeks course designed to provide an
in-depth knowledge of the Mediation
process. Through this course participants
will be able to gain a working knowledge of
Mediation and acquire skills required to
conduct a Mediation process.
This Certificate Course on Mediation is a 5
weeks course and contains 4 Modules, 4
Role-play Exercises and 2 Assessments
[online quizzes].
Course Format: Self-Study online learning
Course Fee: Rs. 7,500/-
. Professional Development Plan
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ETHICAL MEDIATION
The purpose of this course is to provide
learners with the knowledge to ethically
serve as Mediators. Learners will gain
knowledge about how to structure their
approach to mediation and business
practices based on the "Model Standards of
Conduct for Mediators.
Course Learning Modules
Ÿ Module 1:Self-Determination, Impartiality
and Conflicts of Interest
Ÿ Module 2: Competence, Process Quality
and Confidentiality
Ÿ Module 3: Advertisements and Fees
Ÿ Module 4: Conclusion and Exit Exam
Course Format: Self-Study online learning
Course Fee: Rs. 3,500/-
MEDIATION
MEDIATE WITH
EMOTIONAL INTELLIGENCE
The Meditate with Emotional Intelligence
course is a self-paced online course. To
successfully earn certification, learners must
complete all of the exercises within each
Module and score 80% on an online
multiple choice exam.
Course Learning Modules
Ÿ Module 1: What is Emotional Intelligence
(EI)?
Ÿ Module 2: Emotional Intelligence and the
Mediation Process
Ÿ Module 3: Application of EI Concepts to
Mediation Scenarios
Ÿ Module 4: Mediation Practice
Ÿ Module 5: Conclusion and Exam
Course Format: Self-Study online learning
Course Fee: Rs. 4,500/-

EFFECTIVELY MEDIATE
MEDICAL
MALPRACTICE CASES
The purpose of this course is to provide
Mediators with the foundational knowledge
to understand mediate medical malpractice
cases. This course is 1 CME/CE hour and
consists of the following Modules:
Module 1: Historical and Legal Context of
Medical Malpractice cases
Module 2: Medical Malpractice Mediation
Process
Module 3: Current Trends in Medical
Malpractice Mediation
Module 4: Conclusion and Exit Exam
Course Format: Self-Study online learning
Course Fee: Rs. 3,500/-
india.mediationhub.org
WHAT SHAPE IS YOUR
TRIANGLE?
Conflicts are often triangular in nature and
include 3 sides. This course provides users
with insights into their own conflict
preference and provides ways to resolve
workplace conflicts when the conflict
situation differs from the person's style.
Module 1: Explore geometric triangles and
conflict styles
Module 2: Take the Conflict Experience
Triangle Preference Profile (CETPP) to
learn triangle preference type
Module 3: Examine conflict management
alternatives
Module 4: Develop action plan
Course Format: Self-Study online learning
Course Fee: Rs. 3,500/-
MEDIATION
EFFECTIVELY MEDIATE
WITH MOTIVATIONAL
INTERVIEWING
The objective of this course is to provide
mediators with the knowledge to effectively
mediate disputes by leveraging motivational
interviewing techniques during the
information gathering stage of the mediation
process. This course will explore
motivational theories, techniques and
standards of conduct to support mediators.
Course Overview
Module 1: Motivational Theories for
Mediation
Module 2: Motivational Interview Techniques
Module 3: Mediation Process
Module 4: Conclusion and final exam
Course Format: Self-Study online learning
Course Fee: Rs. 3,500/-
ALTERNATIVE
Many lawyers, consultants and professionals struggle to approach conflict
resolution correctly because of lack the required skills.

DISPUTE
This course outlines the diverse ADR practice prevailing in India and its utility
across different settings – both domestic and international. The aim of this course
is to discuss practical applicability of each Alternative Dispute Resolution
technique and to create skillful negotiators, mediators and arbitrators to cater to

RESOLUTION:
the requirements of various segments of people both domestic and international.

COURSE OUTCOME

EASING THE
After completing this course, learners will be acquainted with the knowledge and
skills with regard to:

LITIGATION
Ÿ ADR mechanism and its comparison with traditional litigation
Ÿ Various ADR techniques in practice and the difference between them
Ÿ Practical procedures for various ADR techniques
Ÿ Interface between domestic and international space in context of various ADR

LIFECYCLE
techniques

COURSE OUTLINE

Module 1 – Introduction to ADR

Module 2 – Arbitration: Overview
Module 3 – Laws Governing Arbitration
Module 4 – Procedure for Arbitration
Module 5 – Mediation, Conciliation and Other forms of ADR
Module 6 – Sector Wise Practical Application of ADR Methods
Module 7 – Conclusion

Course Format: Self-Study online learning

Course Fee: Rs. 9,500/-

india.mediationhub.org
THE
The number of disputes that are resolved through mediation now exceeds
exponentially those that are tried in courts. It is also a subject of great interest to
transactional lawyers.

MEDIATION
Clinical Skills

The Mediation Clinic focuses on developing students’ skills and addresses the

CLINIC
role and ethical issues in the mediation function. But, in the process, it teaches
much more. By the end of the course students will have learned a great deal
about listening and empathizing, dispassionately evaluating cases for litigation
and advising clients in that realm, identifying solutions to problems and
negotiating effectively, presiding over a meeting – in short, the skills that all
lawyers need and that clients value.

The Course

The course consists of two main components:

Classroom: students receive intensive skills training and engage in observations

of outside neutrals in actual adjudications and mediations. Using discussion,
video and simulation exercises, students learn the entire range of mediation
skills prior to commencing fieldwork in the second half of the course. The
classroom component continues with in-class discussion of student fieldwork
experience, focused discussion of ethical issues and advanced skills topics and
seminars on themes ranging from restorative justice to representation of clients
in mediation.

With its cutting- Fieldwork: students are the frontline mediators in a wide array of cases. With a
edge instruction and faculty supervisor present, students co-mediate an average of 4-5 cases per
semester at courthouses, government agencies and at the Law School in areas
breadth of that include civil litigation, criminal, domestic, campus student discipline and
sophisticated international child custody disputes and employment discrimination matters.
Following every mediation, students debrief with the faculty supervisor to
faculty-supervised complete the learning experience.
fieldwork, it has its
preeminent place as Course Format: Self-Study online learning
Course Fee: Rs. 8,500/-
a national model for
mediation courses.

india.mediationhub.org
WHY TAKE FICM
ADR COURSES IN
LAW SCHOOL
“
In many countries like Italy,
Mediation is mandatory by law for
many civil and commercial disputes
before seeking court option. It is just
a matter of time when the world law
will make this a mandatory option
before litigation. India is also very
close to enacting such legislation.
Are we ready for this?
india.mediationhub.org
The world is gradually
doing away with the
centuries old linear
litigation based approach
to resolving disputes.
These courses are
essential for students
looking to pursue a career
abroad.
Learn how the new world is
preventing and managing
disputes effectively by
using ADR clauses in the
contracts. Understand why
Arbitration mostly fails or
leads to litigation in India
and how the Med-Arb
Approach brings the
difference in outcome.
Know how the integrated
approach is now
appreciated in the industry.
Well, we’d like to encourage you to
put either a Negotiation, Mediation
Advocacy or Mediation course at the
top of your preference list before
departing those hallowed halls.
These courses delve into
“consensual” resolution: that is,
processes where participants
negotiate and control the resolution
of their own dispute, sometimes with
the help of an outsider, rather than
having an outsider decide the matter
for them, as in a trial. While these
courses cover many other aspects of
these processes, they all stress the
centrality of negotiation know-how. In
Negotiation, you’ll study the
dynamics and skills for bargaining
with opposing counsel either with or
without your clients in tow; in
Mediation Advocacy, you’ll explore
counsel and client roles in
negotiating with opponents under the
helpful eye of a mediator; and, in
Mediation courses, you’ll develop
understanding of participants’
negotiating behavior and how
mediator’s use negotiation skills to
help parties settle differences at the
mediation table.

Before discussing the particular skills these courses impart, let’s consider a number of practical reasons to take them.
First: You Might
Land Yourself an
ADR Job.
Taking these courses will
provide the background you
need to secure a position in the
ADR field.
a. ADR Administrative Jobs:
Consensual forms of ADR have
flourished only in the last few
years and the field is still
growing. So ADR jobs are
increasing in number although
gradually. Newer lawyers might
qualify for jobs as administrators
in ADR programs for the courts,
government agencies, Bar
Associations, non-profits dealing
in ADR, or ADR Providers
(outfits administering ADR for
private parties). In these
positions, lawyers develop,
evaluate, promote or monitor
ADR use for the organization.
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b. Law Firms:
While still relatively new,
collaborative law firms are
beginning to develop. In these
practices, clients agree that the
attorney will limit representation
to settlement efforts in
negotiation or mediation
advocacy. If settlement efforts
fail, counsel from outside the
collaborative firm handles the
litigation. Traditional larger firms
have also begun to develop
Dispute Resolution Departments
that include litigators and other
lawyers who can serve as
sophisticated settlement
advocates.
c. Corporations:
Many corporations, in efforts to
reign in legal expenses and
avoid getting mired in the
business of litigation, have
developed conflict management
programs to resolve disputes
early and efficiently. In these
choice. Mediation is fast,
ADR Courses In
Law School
programs, resolution options are
all evaluated given the case and
business needs but multi-step
use of negotiation and
mediation often rises to the top
as resolution options of first
efficient (often having settlement
rates of 80-90% in commercial
disputes), can preserve
relationships so critical to
business growth, and doesn’t
foreclose litigation, if settlement
efforts fail. As an in-house
lawyer, with some law practice
experience under your belt, you
might be asked to develop and
monitor a corporate system that
uses ADR to address streams of
cases or those with significant
financial ramifications.
You might also qualify for a
position as an Ombudsperson in
a corporation. Ombuds help
isolate dispute areas in
organizations to help eradicate
the causes of conflict. They also
work with disputing employees,
constituents or customers to
resolve problems consensually
Why Take FICM
before they escalate. One often
finds Ombuds in Human
Resource Departments in
companies; many are lawyers
familiar with ADR.
d. Serving as a Mediator:
Of course, many students would
like to be a mediator. But, some
reality testing is in order. The
administrative jobs rarely
prepare you to be a mediator
although they can provide a
career path for a lawyer.
Typically, if you want a career as
a mediator in the lucrative
commercial realm, you need to
practice in an area of
substantive law for a number of
years while developing
mediation skills and your
reputation. One can develop
mediator skills by volunteering
in organizations that train and
use volunteer mediators such as
courts or community dispute
resolution centers.

Second: You Are Likely
To Be Propelled into
Consensual ADR.
Even if you’re not directly involved in an
ADR practice, you’ll probably be thrust
into participation in mediation.
Increasing emphasis on
institutionalizing mediation in courts,
government halls and companies has
produced a greater need for familiarity
with mediation and its negotiation
underpinnings. Your client’s case is
likely to be sent to court-related
mediation before trial by judges in most
courts. Appellate courts are also using
mediation. Many government
administrative agencies have developed
mediation programs that must be
exhausted before cases can proceed to
the adjudicative hearing level. In a firm,
at a client’s initiative, you might also find
yourself on the settlement/mediation
team for a major case while a separate
team of litigators in the firm assumes
adversarial trial duties: what is known
as a “dual track” process.
Similarly, as in-house counsel, you may
be thrust into the primary seat as
settlement counsel or mediation
advocate in any number of cases.
india.mediationhub.org
Why Take FICM
ADR Courses In
Law School
Third: Negotiation Will Fourth: Fifth: You’ll Get a
Be a Daily Occurrence Professional Taste of Actual
in Your Law Practice. Ethical Practice while
Obligations May Developing
You’ll use negotiation, rather than Demand that You Reflective
adversarial advocacy, during most
of your waking hours in every type Understand Lawyering Habits.
of law practice. Transactional Consensual ADR.
lawyers who craft deals use These three courses tend to
negotiation continually but so do be structured as
As a consequence of court
public interest lawyers, government efforts to increase mediation “experiential” learning. You
attorneys and litigators. The vast study legal theory and apply
use, a movement to compel
bulk of litigated matters wind-up in or encourage lawyers to it to practice settings by
settlement or a mediation; or, representing live clients or
advise clients about
something happens during litigation resolution options other than participating in role-play
to prompt one party to initiate simulations in small group
litigation has arisen. Today,
serious settlement talks, such as you may have to comply with settings. Discussion of your
losing an important motion. While experiences in the seminar
a state ethics code provision
more arbitrations proceed to final or a court rule that requires components amplifies your
award than do court trials, many learning. This “experiential”
you to advise your client
arbitrations also settle. So, it’s about all available resolution learning can enhance your
highly likely you’ll reach the readiness to enter practice
options.
negotiation or mediation table when you graduate by
during litigation or arbitration. You immersing you in the
will also be negotiating continually inductive nature of law
with adversaries over timing, practice. Practice is not as
meetings, exchange of materials, neat and tidy as appellate
discovery procedures, and early case law which dominates
settlement forays. so many law school courses
and emphasizes substantive
law,
EMBRACE THE EVENTUALITY
OF INTEGRATED CONFLICT
MANAGEMENT EARLY IN
YOUR CAREER AND GET A
CHANCE TO LEARN
DIRECTLY FROM THE The following pages
PIONEERS OF THE FIELD. describe how it
becomes important to
You could argue that most clinically- include FICM ADR
oriented courses, including Arbitration or studies in your
Trial Advocacy, will provide experiential academics -
learning and reflective opportunities, and
you’d be right. They’re all valuable and
you should consider taking any number of
them, especially adversarial advocacy
courses. But Negotiation, Mediation
Advocacy or Mediation will give you a
certain edge,
FAMILIARITY
WITH NEGOTIATION
APPROACHES
Ÿ Expanded Communication Skills
Ÿ Enhanced Persuasive Skills
Ÿ Appreciation of the Role of
Perceptions
Ÿ Appreciation of the Human Dynamic
Ÿ Expanded Problem Solving Ability
india.mediationhub.org
How do you view negotiation? Many lawyers think it’s a simple
process with little preparation where you get the other side to give you
what you want, any which way you can. This competitive and
adversarial approach leads to a win-lose battle that’s often
unproductive. In fact, negotiation is a far more complicated process
and demands a different mind set that recognizes the inherent tension
in negotiation: you must engage the other side in order to get to
agreement while both sides are in a seeming struggle to achieve
apparently conflicting objectives. Creativity, option development,
respect for opponents and satisfying parties’ genuine underlying
interests rather than their positions.
You’ll appreciate varying approaches people take to negotiation,
discover ways to lessen competitive tendencies, become more
conscious of options you can use rather than relying on raw intuition,
appreciate the significant human elements impacting negotiation
success, and learn the value of planning.
A. EXPANDED COMMUNICATION SKILLS
In adversarial settings, assertion skills dominate: lawyers use logic, well-developed
statement and presentation skills, tightly orchestrated cross-examination questions,
and tools to connect with the trier-offact, such as compelling language, analogies and
themes, to win the day. But when you negotiate, an additional set of communication
tools comes into play along with asserting. Those skills focus on enhancing dialogue
to solve the problem. It’s usually a challenge for lawyers to move from assertive
statements to a wider band of communication skills. So negotiators learn to use
better listening skills which includes confirming understanding of the other side’s
statements. They use open-ended questioning rather than restricted cross-
examination formats to understand and dig out relevant information. They focus on
body language and other signals embedded in communications that can provide
information indirectly. They also refine assertion skills by ratcheting down the tone
and format of statements to express needs compellingly without rancor. So
negotiation will complement any communication skills learned in adversarial settings.
But beyond improving your negotiating ability in disputes, these skills will assist you in
conducting your daily practice interactions including interviewing clients, unearthing
their real needs and interests, advising them of your evaluations, enlarging their view
of solution potential, calming them down, and in a host of other ways both
professionally and personally.

B. ENHANCED
PERSUASIVE SKILLS
The persuasion studied in most
courses emphasizes logical
rational analysis. Appellate judges
apply it inevery case based on the
lawyers’ logical presentations.
Needed in negotiation? By all
means. But persuasion to induce
another to make a deal requires
more. It includes your credibility,
command of the subject, astute
use of reasonable demands,
varied questioning, and
relationship building with the other
side. We also persuade by
showing our willingness to be
persuaded: by meeting the
other’s needs and concerns and
exploring a variety of options that
might satisfy both entities rather
than only pushing our agenda.
And some psychological insights
come into play about framing our
requirements and anticipating
likely reactions so we can make
our offers more acceptable. While
adversarial persuasion involves
many of these tools, they are
used to convince an outsider that
you’re right. Negotiation
persuasion seeks to embrace
your opponent, from whom you
want something for yourself, and
requires persuasive approaches
we ordinarily don’t consider.
india.mediationhub.org
FAMILIARITY WITH NEGOTIATION APPROACHES
C. APPRECIATION OF
THE ROLE OF
PERCEPTIONS
Every trial lawyer knows that
perception plays a role in the court
room: it’s not just about facts. Trial
advocacy aims, in part, to shift the
judge or juries’ perceptions in your
favor. In negotiation, we also deal
with perception change efforts since
negotiators, like everyone else,
bring misperceptions to the
negotiation table. They make
assumptions, they suffer from
partial or selective perception, and
they tend to view the opposing side
with suspicion. So, we seek to
amplify those perceptions to remove
the negative conclusions the other
side draws from their
misperceptions which impede
willingness to find solutions. We
clarify our intent that may have
been misperceived; we demonstrate
we’re not just competing which they
might have assumed; and, we
suggest solutions to demonstrate
regard for their concerns as well as
our own. Even in making offers, we
account for perception barriers in
the way we state offers and use
rationales to caste new light on their
justifiability. We recognize that the
way we use actual leverage or
power can alter the other’s
perceptions toward or against us.
D. APPRECIATION OF
THE HUMAN
DYNAMIC
One can’t effectively negotiate
or help orchestrate it as a
mediator without recognizing
the human emotions at play in
disputes. Emotions greatly
affect receptivity to settlement
proposals. Anger at past
events, negative reactions to
offers deemed insulting,
absence of control over a
situation or perceived lack of
respect, attention or
appreciation can derail deals.
On the other hand, creating a
positive emotional environment
by building trust, building
relationships across the table,
and acknowledging the other’s
emotional state can alleviate
some of the negative feelings
in negotiation. These courses
will highlight the need to
consider the human element
whenever you deal with clients
or others in conflict.
E. EXPANDED
PROBLEM SOLVING
ABILITY
Many lawyers went to law
school to help people solve
problems. Then, the adversarial
adjudicatory system gets
ingrained in their blood. That
system and the rule of law it’s
built upon are still the best route
to justice I know, when you
can’t settle matters. But, to
function well as a 21st century
lawyer, you need to
complement your adversarial
skills with problem solving
abilities that support the mutual
search for solutions when
conflict exists. The negotiation
skills you’ll garner in the
consensual ADR courses will
prepare you to engage in
collaborative problem-solving
whenever possible and apply
many of its tenets and skills
even in extremely competitive
situations.
Rounding out adversarial
advocacy courses with vital
settlement skills will pay vast
dividends in every area of law
practice despite your chosen
field. You’ll be more confident
and prepared for the challenges
ahead and more successful as
you join us in the near future.
BECOME A
The FICM student ambassadors are current
students who:

Ÿ As a FICM student ambassador, you need

to be enthusiastic with a positive attitude

FICM STUDENT
Ÿ Good at interactions and show promise
Ÿ Responsible, willing to take initiative and
have a knack for ADR

What might your role be?

AMBASSADOR
You will help with a range of activities:

Ÿ Leading The FICM Academy's PR and

promotions and other related activities from
the front
Ÿ Meet-and-greets, event coordination,
collection of feedback, social activities

How can you benefit from this?

Ÿ Paid Activity
Ÿ Great chance to interact with the pioneers
of the field and expand your network
Ÿ Gain hands on experience and get a
glimpse into the future

FOR MORE INFORMATION OR TO

BECOME A STUDENT AMBASSADOR OF
FICM, PLEASE CONTACT SONALI AT
8505999820

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 THE FICM ACADEMY
Our training creates FICM Academy’s blended learning
best-of-breed new world delivery format offers flexible study
dispute resolvers and options and is open to students,

CULTIVATES BEST-OF-
conflict managers in law professionals and learners across all
students, practicing categories.
lawyers, corporate

BREED NEW WORLD

leaders, professionals, Materials and tutorials are delivered
social workers, judges online and workshops are held in

DISPUTE RESOLVERS
and other leaders and short intensive face to face sessions.
stakeholders of our The flexible learning options allow
business and society. individuals to organize study around

AND CONFLICT
their work and life commitments. The
content is highly practical and
experiential, providing students with a

MANAGERS
solid understanding of conflict
management in the new world and
innovative application of a variety of
dispute resolution mechanisms like
arbitration, med-arb, mediation and
other tactical interventions.

THE FICM
TM

ACADEMY

india.mediationhub.org

THE FICM
Address:
W-122, Second Floor,
Greater Kailash-II, New Delhi
ACADEMY
110048, India
Phones:
Study, learning and +91 11 29 22 3019
cultivation arm of +91 11 29 22 3017
+91 85 05 99 9819
FICM
Federation of Integrated
Email:
Conflict Management info@mediationhub.org
india.mediationhub.org
ABOUT THE FICM ACADEMY
The FICM Academy is the study, learning and
cultivation arm of FICM-MCN.
At FICM Academy, we offer a wide range of
training and development programs across the
field of Dispute Resolution. Our mediation,
negotiation, arbitration, conflict management and
other ADR training programs assist beginners,
leaders and decision-makers of all backgrounds
that help them develop unmatched skills to
prevent, manage and resolve disputes of all
kinds.
We pioneer an extensive range of new world
training programs across the civil, commercial,
workplace and family sectors. Our training
delivery ensures that professional mediators and
arbitrators with FICM qualification have both the
skills and the credibility to become successful
civil & commercial, workplace or family
mediators, arbitrators and ADR professionals.
For more details about our
courses and custom offerings,
Contact us at 08505999820
or sonali@mediationhub.in