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existed accounts and sign in. These are two different services, they are
independent. After you’ve signed in to both services you can start to set the App
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Installation
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Start an installation of the App in the Marketplace. Indicate whether you agree to
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Complete the installation by clicking on the appropriate button.
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When the page reload you’ll see a «Settings form». There you should enter your
Application settings
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In a Partition menu, you can find a detail instruction. Follow this instruction and
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Mailchimp API key — this is an unique key that allows access to all data in a
2. Go to Account Settings. Select an «API keys» menu point in the Extras menu
5. Paste it in the «MailChimp key» field in the settings form on the App page.
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Mailing list — the list of Mailchimp for a contact list for a mail-out. This list is
where the contact groups are saved for a campaign or synchronization. If you
want to use the list for creating campaigns, you should enable Interest Groups
for it.
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To create a list, you need to:
2. Open the Lists page «Lists». Create a list using «Create list» button (https://
admin.mailchimp.com/lists/new-list/).
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To enable List Interest Groups for creating campaigns, you need to:
(admin.mailchimp.com/lists/dashboard/groups).
2. «Create Groups». This enables Interest Groups and allows you to group
contacts for campaigns. This must be activated for the App to work.
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Common mistake — Interest Groups are not enabled for a list, which will be used for
creating campaigns. As a result there will be an error "211: List_InvalidOption. This list
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After saving a block «Create a mailing list» will appear.
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If you already have sent campaigns in Mailchimp, they’d be shown in a menu
point «Statistic». There you can look through main data: a total number of clicks
and unique clicks, a total number of opens and unique opens. Also there you
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Besides, in the menu point «Configuration» a block with synchronization
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If you want to start synchronization, first of all select a «Mailing List» of
Full (manual) synchronization starts every time when you click «Save and
synchronize» button.
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«Update existing» parameter would inform Mailchimp, what to do with
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Pay attention please, if this parameter turned on, an Interest Groups membership
would be cleaned.
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Parameter «Turn on automatic synchronization» sets webhooks on Bitrix24 and
Mailchimp events. When an event occurs, the event data will be send to the
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So if a contact has been created or updated in CRM, the handler would create or
Bitrix24.
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If a contact has been deleted from Bitrix24, it would be unsubscribed from
newsletters in Mailchimp.
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Pay attention please, «MC Subscribed status» and «MC Rating» fields changing in
When you click «Save and synchronize» button, the filled data will be saved and
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Then select «Mailchimp List», which has enabled Interest Groups. If it doesn’t
have enabled groups, you’ll see notification about it. Enable groups as it
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After selecting the List, you should select recipients. They can be selected two
ways: from CRM (Contacts, Companies, Leads) or they can be members from
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Pay attention please, these groups are storing in Mailchimp and won’t be updated
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So you can select existed group or create a new group and select CRM contacts
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Pay attention please, «Mailchimp group name» field value should be unique and
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There is a set of filters for each CRM (Contacts, Companies, Leads). You can use
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Pay attention please, that a lead product filter can take a very long time (and isn’t
effective for a big number of leads), which depends on a total number of leads.
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If a filter field type is Date, you can select row only in a single day from 00:00:00
till 23:59:59.
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String type fields filter works like a search, so you can enter only a part of
searching text.
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THE APP WORK MANUAL !11
MailChimp mailer — integration with Bitrix24
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If you have many recipients, you can use «Choose all» button to select all of
them. As a result all CRM contacts will be chosen using filter (if they have emails).
Pay attention please, if a total number of chosen contacts is different from a total
number of contacts, it means that some CRM contacts have more than one e-mail.
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You can see a number of chosen contacts (e-mails) of CRM (Contacts,
Companies, Leads) in the lower right corner. If you’ve made a mistake during
recipients choosing, you can clean this list using trash-icon button in the lower
right corner.
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A recommended number of recipients is lower than 5k.
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Also don’t forget about your Mailchimp pricing plan limits (http://kb.mailchimp.com/
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Click «Next» after choosing recipients.
On the «Campaign information» step you should fill required fields and set info
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If you want to personalize mails, set parameters «Personalized the «To:» field».
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A template can be created using WYSIWYG or from your code (Tools — Source
If you want to insert an image use «Insert — Insert image» menu point of
WYSIWYG. In the opened popup you should enter the image source. The source
should be absolute and the image should be shared for everyone. You can store
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For example with Google Drive.
2. Click the right mouse button on the image and choose "Sharing".
3. In the opened popup choose "Enable access to the link". Copy the link.
5. Click the right mouse button and choose "Copy image URL".
Created template will be saved in Mailchimp templates set in your account and
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A template name is unique for Mailchimp templates. So if you want to save
template, enter an unique name for it. If a template with entered name already
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The App cannot update existing templates.
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Pay attention please, the «Drag&Drop» template type was deprecated by Mailchimp
API. That is why you should change its type to «Code Your Own» (http://cdn-
images.mailchimp.com/email-reference/getting-started/using-mailchimp/
using_mailchimp_2C.jpg).
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To convert your template to Code Your Own type you need to:
1. Go on the template you want to copy and select «Export as HTML» (http://
kb.mailchimp.com/templates/code/export-templates-html)
(http://templates.mailchimp.com/getting-started/using-mailchimp/).
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Don’t forget to send a test of your campaign and check it. If the letter view you got is
different from the template, ask your html-coder to fix the template code.
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When all fields filled and template chosen you can send a test of your campaign
using «Send a test of this campaign» button. A test letter will be sent to emails,
you’ve entered in a field near the button (split them with comma).
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After you convinced that all data was filled right and you like the template view,
you can start the campaign using «Send the campaign» button. The App will
If you didn’t set «Advanced settings» the campaign would be start immediately
Use «Advanced settings» to create a scheduled campaign. There you can set
accounts/billing/how-mailchimp-pricing-plans-work).
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Enjoy the App using!
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If you have any question or problems, search answers in the section «FAQ» (http://
support@artdepo.com.ua.