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Symptoms
Cause
Resolution
Action Steps
Applies To
SYMPTOMS:
The LS9100 does not communicate with the Verifone Ruby on initial install.
CAUSE:
The LS9100 may not be attached with the correct cabling and/or power supply option.
The LS9100 has not been programmed to communicate to the Verifone Ruby.
RESOLUTION:
Verify that the LS9100 is connected to the Ruby Verifone using one of the following cable/power
options:
For Verifone Ruby systems that supply power to the scanner via the com port, only Symbol cable 25-
16694-01 is needed.
For Verifone Ruby systems that do not supply power to the scanner via the com port, use Symbol cable
25-11490-01 with Verifone adapters 13641-01 and 13836-01 and Symbol power supply 50-14000-008.
Program the LS9100 for communication to the Verifone Ruby using the correct programming bar codes.
ACTION STEPS:
1. Connect the LS9100 to the Verifone Ruby using the appropriate cabling and power supply (if applicable).
2. Scan the bar codes below in order from 1 through 23.
3. Test communication by scanning a product bar code.
4. If the bar code data is not transmitted to the Verifone Ruby and you receive a 4 beep transmission error,
scan “None” bar code at the bottom of the page.
1. SET DEFAULTS
2. RS-232C
4. NO PARITY
5. CHECK PARITY
6. 1 STOP BIT
7. 8-BIT
8.
NONE
(SOFTWARE HANDSHAKING)
9. RTS/CTS
13.
14. NO PREAMBLE
SYMBOL
15. CODE ID CHARACTER
17. 1
18. 0
19. 1
20. 3
23. ENTER
REFERENCES:
Document Name/Location Description
1. http://www.symbol.com/services/man LS9100 Product Reference Guide
uals/scanner/handfree.html
APPLIES TO:
LS9100