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RANDI JUDGE

+1 570 702 4493 PROFILE


randijudge@gmail.co Administrative professional with three consecutive years of professional support
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experience in fast-paced business environments. Possesses excellent customer service,
Scranton, PA
sales, and communication skills. Is a reliable, self-motivated, effective problem-solver
LinkedIn.com/in that is creative, resourceful and customer-focused. Provides top-level organization and
/randiconti
interpersonal skills.

EDUCATION PROFESSIONAL EXPERIENCE

CE RTIFI CATE , MEDI A COMM . E XE CUTIV E ASSISTAN T, OWNE R


Full Sail University Off Your Desk | Aug 2015 - Present
2017 - 2018 Providing high-quality professional executive services to fast-paced clients by assisting
with personal and administrative tasks, helping with overall organization, and creating
B A CH ELO R’S, WEB
efficiency in personal and professional lives.
DESI GN /DE V
 Facilitated meetings amongst busy professionals with deadlocked calendars.
Full Sail University
2011 – 2014  Working independently and meeting quick turn-around times and deadlines.
 Proficient computer skills including completed copy to website, learning and utilizing
CE RTIFI CATION , MED ICAL new software such as the Adobe and Microsoft Suites.
ASS IST.  Executed many administrative tasks including outreach marketing, data entry,
Blue Ridge Job Corps
managing data bases, invoicing, and research.
2008 - 2009
 Consistently improve customer satisfaction through expert resolution of conflicts,
GENE RAL ED UCATION issues, and concerns.
DE VEL OPMENT DIP LOMA
Blue Ridge Job Corps E XE CUTIV E ASSISTAN T
2008 The Admin Initiative | Jun 2017 - Present
Remote business support for executives and administrative professionals across the
SKILLS country, assisting with a variety of tasks and duties while maintaining client happiness.
/ / d/d/  Managing several email accounts daily, ensuring excellent customer care for clients .
PROFESSIONAL  Utilizing Microsoft Word, Excel, QuickBooks, Expensify.
PROJECT MANAGEMENT  Communicating consistently via phone, email, and text to ensure reliable ongoing
contact throughout the work day.
CUSTOMER SUPPORT
V IRTUAL ASSIST ANT
RESEARCH Zirtual | 2015
In my role as Zirtual Assistant, I was responsible for a large list of tasks to support my
DATA ENTRY
clients.

BOOKKEEPING  Building & Maintaining Client Relationships.


 Trained new Zirtual Assistants during their probationary and training periods.
EMAIL & CALENDAR MANAGEMENT  Coordinate and planned important business meetings between companies.
 Assisted in editing and enhancing presentations and formatted documents.
RESOURCEFULNESS  Maintained assignments and deadlines with upwards of 5 clients at any given time
amongst my other duties.
ORGANIZED
 Maintain excellent communication with upper level management through several

FLEXIBLE mediums.
RANDI JUDGE
SKILLS PROFESSIONAL EXPERIENCE
/N/I CdAdL
// TECH ( C O N T I N U E D )
F REEL AN CE BL OGGE R & W EB D EVE LO PE R
MICROSOFT SUITE Self-employed | Mar 2010 – Jun 2015
Demonstrated excellent writing skills and provided informative copy-writing services for
ADOBE SUITE
brands. Worked with a variety of clients on projects by effectively communicating

TRELLO goals, deadlines, and project scopes.


 Frequent email correspondents with brands and sponsors.
GOOGLE SUITE  Collaborated with clients to generate web content to meet their needs.
 Working independently and meeting quick turn-around times and deadlines.
PIPEDRIVE  Proficient computer skills including completed copy to website, self-taught
WordPress (and other content management system) skills, theme design and
ZOHO
plugin editing.

FRESHBOOKS, QUICKBOOKS  Developed highly empathetic client relationships and earned reputation for
& EXPENSIFY delivery exceptional customer service.
 Consulted with clients to evaluate needs and determine best options.
HTML, CSS
SOME JAVASCRIPT & PHP  Maintained website by uploading content, implementing new technology, and
monitoring performance.
WORDPRESS

S HOP INSIDE R
Papa John’s | 2006 - 2010
Worked inside the restaurant with a team to prepare and cook foods for customers,

INTERESTS take food orders, and maintain the restaurant.


 Maintain high standards of customer service during high-volume, fast-paced
ANIMALS operations.
 Communicated clearly and positively with co-workers and management.
BLOGGING
 Mastered point-of-service computer system for automated order taking.

CRAFTS & JOURNALING  Answered telephone and in-person inquiries regarding the company, orders, and
customer satisfaction in a friendly manner.
READING  Up-sold additional menu items, beverages, and desserts to increase restaurant
profits.
VIDEO GAMES

EXTRAS

70 WORDS PER MINUTE, 99%

ACCURACY

2013 NEPA BLOG CON BLOG OF THE


YEAR NOMINATION

SELF-TAUGHT HTML/CSS AT 12

QUICK LEARNER & DETAIL-

ORIENTED