TUM School of Management

Production and Supply Chain Management

Prof Martin Grunow Technische Universität München

Six Sigma Project

Prof. Holly Ott

Production and Supply Chain Management
Chair: Prof. Martin Grunow
TUM School of Management

Holly Ott 1
 TUM School of Management
Production and Supply Chain Management
Prof Martin Grunow Technische Universität München

DMAIC Process Improvement Cycle

Holly Ott 23
 TUM School of Management
Production and Supply Chain Management
Prof Martin Grunow Technische Universität München

Six Sigma Roadmap

Y(CTQ) = f(all possible X-Influencers)

Narrow
down from
the many
X’s to a
“vital few”

Y(CTQ) = f(x1, x2, x3)

Holly Ott 15
 TUM School of Management
Production and Supply Chain Management
Prof Martin Grunow Technische Universität München

Your new Packaged Peanuts

Business

Holly Ott 4
 TUM School of Management
Production and Supply Chain Management
Prof Martin Grunow Technische Universität München

Process Packaged Peanuts

Decorating

Washing

Roasting

Adapted from:
https://www.homebusinessideascenter.com/
how-to-start-a-peanut-roasting-business/

Holly Ott 5
 TUM School of Management
Production and Supply Chain Management
Prof Martin Grunow Technische Universität München

Process Packaged Peanuts

Decorating

Washing

Roasting

Hulling

Salting

Adapted from:
https://www.homebusinessideascenter.com/
Packaging
how-to-start-a-peanut-roasting-business/

Holly Ott 6
 TUM School of Management
Production and Supply Chain Management
Prof Martin Grunow Technische Universität München

Define: Voice of the customer

Decorating

Washing

Customer expectations. Roasting

Hulling

Salting

Packaging

Holly Ott 7
 TUM School of Management
Production and Supply Chain Management
Prof Martin Grunow Technische Universität München

Define: Project Selection

Decorating

Washing

Potential projects. Roasting

Potential savings.
Hulling

Salting

Build a team!
Packaging

Holly Ott 8
 TUM School of Management
Production and Supply Chain Management
Prof Martin Grunow Technische Universität München

Measure: Process Capability

Sampling plan.
Measure CTQ parameter.

1%

Holly Ott 9
 TUM School of Management
Production and Supply Chain Management
Prof Martin Grunow Technische Universität München

Measure: Process Capability

Decorating

Washing

Roasting

Process mapping.
Hulling
Measure influencing
parameters.
Salting

Packaging

Holly Ott 10
 TUM School of Management
Production and Supply Chain Management
Prof Martin Grunow Technische Universität München

Analyze
Man Machine Material

Age of roasting
machine
Shift, Operator Size of tray

Moisture%

Amount of water Reliability of Weather

used measurements

Method Measurement Environment

Holly Ott 11
 TUM School of Management
Production and Supply Chain Management
Prof Martin Grunow Technische Universität München

Improve

1%

Holly Ott 12
 TUM School of Management
Production and Supply Chain Management
Prof Martin Grunow Technische Universität München

Control
upper control limit

Sample
center
Statistic
line

lower control limit

Control plan.
Reponse plan.
Congratulate the team!
Holly Ott 13
 TUM School of Management
Production and Supply Chain Management
Prof Martin Grunow Technische Universität München

Six Sigma Project

Prof. Holly Ott

Production and Supply Chain Management
Chair: Prof. Martin Grunow
TUM School of Management

Holly Ott 14