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Step 3 – Setting Up the Storage Array for Windows Server Core Editions.......................................................... 24
Server Core Setup Procedure – Configuring the Network Interfaces.....................................................................24
Server Core Setup Procedure – Setting the iSCSI Initiator Services.....................................................................25
Server Core Setup Procedure – Installing the Storage Management Software..................................................... 25
Server Core Setup Procedure – Configuring the iSCSI Ports................................................................................26
Server Core Setup Procedure – Configuring and Viewing the Targets..................................................................27
Server Core Setup Procedure – Establishing a Persistent Login to a Target........................................................ 27
Server Core Setup Procedure – Verifying Your iSCSI Configuration.....................................................................28
Server Core Setup Procedure – Reviewing Other Useful iSCSI Commands.........................................................28
Server Core Setup Procedure – Configuring Your Storage Array..........................................................................29
Table of Contents - i
Option 2 – Set Up a Private Network.............................................................................................................. 38
Procedure – Configuring the Management Station................................................................................................ 38
Procedure – Configuring the Controllers................................................................................................................ 39
Step 10 – Adding Controller Information for the Partially Managed Storage Array............................................. 48
Key Terms............................................................................................................................................................... 48
Things to Know – Partially Managed Storage Arrays............................................................................................ 48
Procedure – Automatically Adding a Partially Managed Storage Array................................................................. 49
ii - Table of Contents
Step 16 – Defining the Hosts..................................................................................................................................... 63
Key Terms............................................................................................................................................................... 63
Things to Know – Hosts......................................................................................................................................... 63
Things to Know – Host Groups.............................................................................................................................. 64
Things to Know – Storage Partitions......................................................................................................................64
Procedure – Defining the Hosts............................................................................................................................. 67
Procedure – Defining the iSCSI Hosts................................................................................................................... 67
Copyright information................................................................................................................................................. 86
Trademark information................................................................................................................................................87
Some software features described in this document might not be available for your NetApp E-Series Storage System.
For questions about available features, contact your NetApp account representative.
NOTE The SANtricity Storage Manager software is also referred to as the storage management software.
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 1
Step 1 – Deciding on the Management Method
You can manage a storage array using the in-band method, the out-of-band method, or both.
NOTE You need to know the storage management method that you plan to use before you install and use SANtricity
Storage Manager software.
Key Terms
Things to Know – Management Method
Things to Know – In-Band and Out-of-Band Requirements
Key Terms
access volume
in-band management
out-of-band management
stateless address autoconfiguration
storage manager event monitor
access volume
A special volume that is used by the host-agent software to communicate management requests and event
information between the management station and the storage array. An access volume is required only for in-band
management.
in-band management
A method to manage a storage array in which a storage management station sends commands to the storage array
through the host input/output (I/O) connection to the controller. The SMagent must be installed for this method to work
correctly.
out-of-band management
A method to manage a storage array in which a storage management station sends commands to the storage array
through the Ethernet connections on the controller. This is the recommended management method.
A method for setting the Internet Protocol (IP) address of an Ethernet port automatically. This method is applicable
only for IPv6 networks.
An application in the storage management software that monitors all activities on a storage array. The Event Monitor
runs continuously on a host or storage management station. The Storage Manager Event Monitor is also referred to
as the Event Monitor and the Persistent Monitor.
2 - Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10
Things to Know – Management Method
NOTE If you use the out-of-band management method but do not have a DHCP server, you need to manually
configure your controller IP addresses. See “Step 6 – Manually Configuring the Controllers” for details.
Use the key terms and the following figures to determine the management method that you will use.
NOTE The example in Figure 1 shows the Client running on a second host. However, the Client can run on the same
host as the Agent.
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 3
Figure 2. Out-of-Band Management Topology
4 - Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10
Things to Know – In-Band and Out-of-Band Requirements
Table 1. Out-of-Band and In-Band Management Requirements
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 5
Management Requirements Advantages Disadvantages
Method
Out-of-band with a Connect separate Ethernet cables to No additional manual Ethernet cables are
DHCP server (IPv4 each controller. network configuration required.
networks only) Assign either static IP addresses is required on the
or dynamic IP addresses to the controllers.
controllers using your DHCP server. By default, the
Alternatively, the SANtricity Storage controllers automatically
Manager AMW can be used to set obtain their IP
the IP addresses after the storage addresses from the
array has been discovered. It is DHCP server after you
recommended that you assign static turn on the power to the
IP addresses. controller-drive tray.
Check your DHCP server for the IP You do not need to
addresses that are associated with install host-agent
the media access control (MAC) software.
addresses of the controllers. This method does not
The MAC address appears on a use a special Access
label on each controller in the form: Volume to communicate
xx.xx.xx.xx.xx.xx. with the host.
This method does not
use the SAS, Fibre
Channel or iSCSI
bandwidth for storage
array management
functions.
In-band Install the host agent software No additional manual This method uses
(SMagent) on at least one of the I/O- network configuration both a LUN on the
attached hosts. is required on the host and the SAS,
The host-agent software, which controller. Fibre Channel, or
is included with the storage iSCSI bandwidth
management software, manages for storage array
the storage array through the data management
path from an I/O-attached host or an functions.
Ethernet connection from a storage This method is
management station to the I/O- not supported on
attached host that is running the InfiniBand systems.
host-agent software. This method is not
The in-band method requires supported on some
a special access volume to OSes (VMware, OS
communicate between the host and X).
the storage array. This volume is
created automatically.
6 - Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10
Step 2 – Installing the SANtricity Storage Manager Software
This section provides information on key management software terms, overviews interoperability and system
requirements, and describes how to use the installation wizard to install SANtricity Storage Manager software
(hereinafter referred to as the storage management software). The separate native installation packages are supplied
with SANtricity Storage Manager in the native directory. Refer to NetApp Support Site at support.netapp.com for
updates.
Some operating systems support using the storage array as a boot device. For assistance with setting up this
configuration, refer to NetApp Interoperability Matrix at support.netapp.com/matrix for compatibility information and
your HBA vendor for specific SAN boot instructions.
If you are running a Windows Server Core version, make sure that you have performed the procedures in "Step
3 – Setting Up the Storage Array for Windows Server Core Editions." The specific steps for installing the storage
management software are in "Server Core Setup Procedure – Installing the Storage Management Software."
If you are not running Windows Server Core, install SANtricity Storage Manager by performing the steps in
"Procedure – Installing the SANtricity Storage Manager Software."
Key Terms
Things to Know – Host Operating Systems
Things to Know – Storage Management Software Components
Procedure – Installing the SANtricity Storage Manager Software
Key Terms
client
host
multi-path driver, failover driver
storage management software
storage management station
storage manager event monitor
client
1. An intelligent device or system that requests services from other intelligent devices, systems, or appliances.
2. An asymmetric relationship with a second party (a server) in which the client initiates requests and the server
responds to those requests.
host
A computer that is attached to a storage array. A host accesses volumes assigned to it on the storage array. The
access is through the HBA host ports or through the iSCSI host ports on the storage array.
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 7
multi-path driver, failover driver
A driver that manages the input/output (I/O) data connection for storage arrays with redundant controllers. If a
component (cable, controller, host adapter, and so on) fails along with the I/O data connection, the multi-path driver
automatically reroutes all I/O operations to the other controller. Multi-path drivers might require installation on the I/O
attached servers, or they might be part of the host OS.
Software that saves data from a network to a physical and logical organization of drives. The data is spread
out across multiple drives, copied (physically or virtually) to another location, or both, for failure protection and
redundancy.
A computer running storage management software that adds, monitors, and manages the storage arrays on a
network.
An application in the storage management software that monitors all activities on a storage array. The Event Monitor
runs continuously on a host or storage management station. The Storage Manager Event Monitor is also referred to
as the Event Monitor and the Persistent Monitor.
NOTE For HBA information specific to your operating system, refer to the NetApp Interoperability Matrix at
support.netapp.com/matrix.
NOTE For updates in OS versions supported after publication of this document, refer to the NetApp Support Site at
support.netapp.com for updates.
8 - Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10
Table 2. Operating System Version or Edition Requirements
NOTE For MPIO to recognize the storage, you must make sure your
NVSRAM is the latest version available. Obtain the latest version of the
NVSRAM from NetApp Support Site at support.netapp.com.
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 9
Operating System System and Version or Edition
Linux (InfiniBand) OS Versions for I/O attach hosts:
Linux Red Hat 5.10
Linux Red Hat 6.4
SUSE Linux Enterprise Server 11.3
Only out-of-band management support is available; any supported version
from previous section.
Processors supported:
Intel Xeon 64-bit
AMD Opteron 64-bit
JRE level: 7u45
I/O Path Fail-over: DM-MP ALUA drivers, which will require a maintenance
kernel.
10 - Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10
Operating System System and Version or Edition
Solaris x86 (FC only) OS Versions for I/O attach hosts:
Solaris 10 u11 (FC only)
Solaris 11.1 (FC and iSCSI)
Full Client, Agent, and util support is available, as well as both in-band and
out-of-band management
Processors supported:
Intel Xeon 32-bit and 64-bit
AMD Opteron 32-bit and 64-bit
JRE level: 7u45
I/O Path Fail-over: MPxIO
VMware OS Versions for I/O attach hosts:
5.0 u2
5.1 u1
5.5
No Client, Agent, or Util support, and only out-of-band management is
supported through another supported OS or a guest OS.
OS Versions for the GUI client only (no I/O attach): None. The
Management client must be run on another OS.
Processors supported:
Intel Xeon 64-bit
AMD Opteron 64-bit
I/O Path Fail-over: VMware native failover using Storage Array Type Plug-
in (SATP) -ALUA
SANboot supported: On Fibre Channel and SAS only. (For more
information, refer to "Appendix B: Boot Device Installation.")
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 11
Operating System System and Version or Edition
Windows Server 2012 OS Editions for I/O attach hosts:
Foundation Server and Core
Windows Server 2012 - Essentials
Standard Server and Core
Datacenter Server and Core
12 - Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10
Operating System System and Version or Edition
Windows Server 2008 R2 SP1 OS Editions for I/O attach hosts:
(64-bit only), Hyper-V
Standard Server and Core
Enterprise Server and Core
Datacenter Server and Core
Foundation Server and Core
Windows Storage Server
Hypervisor OS for I/O attach:
Hyper-V Server 2008 R2 SP1 (standalone); out-of-band management
method only supported
Windows Server 2008 R2 SP1 Hyper-V (an add-on to Windows Server
2008
OS Versions for the GUI client only (no I/O attach):
Windows Vista
Windows 7
Windows 8
Windows 8.1
Processors supported:
Intel Xeon 64-bit
Intel Xeon 32-bit (no I/O attach)
AMD Opteron 64-bit
AMD Opteron 32-bit (no I/O attach)
JRE level: 7u45
I/O Path Fail-over: Microsoft MPIO using the NETApp DSM
Table 3. Temporary Disk Space Requirements
NOTE The minimum RAM requirement for the management host where SANtricity Storage Manager will be installed
is 2 GB for the Java Runtime Engine.
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 13
Client – This package contains both the Graphical User Interface (GUI) and the Command Line Interface (CLI) for
managing the storage array. This package also contains a monitor service that sends alerts when a critical problem
exists with the storage array.
Utilities – This package contains utilities that let the operating system recognize the volumes that you create on the
storage array and to view the operating system-specific device names for each volume.
Agent – This package contains software that allows a management station to communicate with the controllers in
the storage array over the I/O path of a host (see "Things to Know – In-Band and Out-of-Band Requirements"). This
package is required for in-band management.
Failover driver – This package contains the multi-path driver that manages the I/O paths into the controllers in the
storage array. If a problem exists on the path or a failure occurs on one of the controllers, the driver automatically
reroutes the request from the hosts to the other controller in the storage array.
Java Access Bridge (JAB) – This package contains accessibility software that enables Windows-based assistive
technology to access and interact with the client application.
NOTE The Microsoft Virtual Disk Service (VDS) and Volume Shadow Copy Service (VSS) providers might be part of
the SANtricity Storage Manager package for Windows Server.
Use the figures and tables that follow to determine the software packages that should be installed on each machine.
You must install the utilities and the failover driver on each host that is attached to the storage array.
NOTE During the client installation, you might be asked whether you want to start the event monitor. Start the monitor
on only one host that runs continuously. If you do not have event monitor running on one host, you will not receive
critical alert notifications and you will not have access to the AutoSupport feature. If you start the monitor on more
than one host, you receive duplicate alert notifications about problems with the storage array. If you install SANtricity
components on more than one host and are not asked about the event monitor, it is recommended that you verify that
the monitor is active on only one of the systems.
14 - Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10
Figure 3. Software Configurations
NOTE Linux OS
automatically installs
the Event Monitor
when you install the
storage management
software.
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 15
Machine Minimum Installation Package Notes
Software (Choose One) (See the
Required tables that follow)
Management station Client Typical Installation Click Yes to the prompt,
with the Storage Automatically start Monitor?
Manager Event Management Station
Monitor always You must choose Custom if you
Custom
running want to install the Java Access
Bridge software.
Host (I/O only) Utilities Typical Installation Click No to the prompt,
Automatically start Monitor?
Failover driver Host
Be aware that some operating
Custom
systems require the manual
installation of the RDAC failover
driver.
Host – Also acting as Client (either Typical Installation Click No to the prompt, Automatically
an agent for the in- on this host or start Monitor?
band management Host
on a machine
method with network Custom
access to this
host)
Utilities
Agent
Failover driver
Host – Also acting as Client Typical Installation Click Yes to the prompt,
a monitor for sending Automatically start Monitor?
critical alerts Utilities Custom
Start the monitor on only one host
Failover driver
that will run continuously.
Host – Also acting as Client Typical Installation Click Yes to the prompt,
an agent for the in- Automatically start Monitor?
band management Utilities Custom
method and a monitor Start the monitor on only one host
Agent
for sending critical that will run continuously.
Failover driver
alerts
Typical Installation X X X X —
Management Station X — — — —
Host Station — X X X —
Custom (you select the X X X X X
components)
a
Java Access Bridge – Enables Windows OS-based assistive technology to access and interact with the
application.
16 - Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10
Table 6. Software Components That Are Supported on Each Operating System
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 17
NOTE Make sure that you have the correct administrator or superuser privileges to install the software.
1. If you are installing from a DVD, insert the DVD in the DVD drive, otherwise, go to step 2.
Depending on your operating system, a program autoplays and shows a menu with installation selections. If the
menu does not appear, you must manually open the install folder and locate the installation package needed.
2. Install the software installation packages that are required for your storage configuration.
You might be required to open a window or terminal to run one of these commands.
hsw_executable.exe -i console
hsw_executable.exe -i silent
In the commands, hsw_executable.exe is the file name for the storage management software installation
package.
When using the console parameter during the installation, questions appear on the console that enable you
to choose installation variables. This installation does not use a graphical user interface (GUI). Contact your
Technical Support Representative if you need to change the installation options.
When using the silent parameter during the installation, the command installs the storage management
software using all of the defaults. A silent installation uses a resource file that contains all of the required
information, and it does not return any windows until the installation is complete. This installation does not use
a GUI. Contact your Technical Support Representative if you need to change the installation options.
Example: These examples show the actual command used to launch the installation wizard for a particular operating
system.
Windows operating systems – Double-click the executable file. In general, the executable file begins with SMIA
followed by the operating system name, such as SMIA-WS32.exe.
UNIX operating systems – At the command prompt, type the applicable command to start the installer, and press
Enter. For example, type a command that is similar to this command: sh DVD_name.bin. In this command,
DVD_name.bin is the name of the installation DVD, such as SMIA-LINUX.bin.
NOTE Make sure that your screen display is correctly set to run commands.
Example: Use the information in the on-screen instructions to install the software.
18 - Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10
In these procedures, you must enter commands to install the applicable software packages. After each initial
command, the software installation starts. When the installation has completed, a message indicates that the
installation was successful. Then, you are returned to the command prompt.
1. To install the packages, type the following commands in the sequence shown, and press Enter after each
command.
In the table that follows, <mount-point> is a placeholder for the mount point for the disc, and <SM*-package>
is a placeholder for the package name of each storage manager package.
Package
Runtime rpm -ivh /<mount-point>/install/native/<SMruntime-package>.rpm
ESM rpm -ivh /<mount-point>/install/native/<SMesm-package>.rpm
Client rpm -ivh /<mount-point>/install/native/<SMclient-package>.rpm
Utilities rpm -ivh /<mount-point>/install/native/<SMutil-package>.rpm
Agent rpm -ivh /<mount-point>/install/native/<SMagent-package>.rpm
2. To install RDAC, you need to unzip the RDAC tar.gz file and untar the RDAC tar file by typing the command tar
-zxvf <filename> and pressing Enter.
3. Go to the Linux RDAC directory cd linuxrdac.
4. If you have a previous RDAC version, type the command Make uninstall and press Enter.
5. To remove the old driver modules in that directory, type the command make clean and press Enter.
6. To compile all driver modules and utilities in a multiple CPU server (SMP kernel), type the command make and
press Enter
7. Are you using DM-MP for failover?
Yes – Go to step 13.
No – Go to step 8.
8. To install the RDAC failover driver, type the command make install all and press Enter.
These actions result from running this command:
The driver modules are copied to the kernel module tree.
The new RAMdisk image (mpp- ‘uname -r‘.img) is built, which includes the RDAC driver modules and all
driver modules that are needed at boot.
9. Follow the instructions at the end of the build process to add a new boot menu option that uses /boot/mpp-
‘uname -r‘.img as the initial RAMdisk image.
10. Restart the system by using the new boot menu option.
11. To make sure that RDAC is installed correctly, type the command /sbin/lsmod and press Enter.
Make sure that these driver stacks were loaded after restart:
scsi_mod
sd_mod
sg
mppUpper
The physical HBA driver module
mppVhba
12. To check the RDAC version, type the command mppUtil -V and press Enter.
13. To make sure that the storage manager packages are installed correctly, type the following commands in the
sequence shown, and press Enter after each command.
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 19
Package Command
Runtime rpm -q SMruntime
ESM rpm -q SMesm
Client rpm -q SMclient
Utilities rpm -q SMutil
Agent rpm -q SMagent
14. Was the installation for the selected package successful (no problems were reported)?
Yes – The installation is complete.
No – Repeat step 1 through step 13. If the problem persists, refer to the Storage System Product Release
Notes for Version 11.x, or contact a Technical Support Representative.
In these procedures, you must enter commands to install the applicable software packages. After each initial
command, the software installation starts. When the installation has completed, a message indicates that the
installation was successful. Then, you are returned to the command prompt.
1. To install the packages, type the following commands in the sequence shown, and press Enter after each
command.
In the table that follows, <mount-point> is a placeholder for the mount point for the disc, and <SM*-package>
is a placeholder for the package name of each storage manager package.
Package
Runtime pkgadd -d /<mount-point>/install/native/<SMruntime-package>.pkg
ESM pkgadd -d /<mount-point>/install/native/<SMesm-package>.pkg
Client pkgadd -d /<mount-point>/install/native/<SMclient-package>.pkg
Utilities pkgadd -d /<mount-point>/install/native/<SMutil-package>.pkg
Agent pkgadd -d /<mount-point>/install/native/<SMagent-package>.pkg
2. Was the installation for the selected package successful (no problems were reported)?
Yes – Go to "Restarting the System."
No – Repeat step 1. If the problem persists, refer to the Storage System Product Release Notes for Version
11.x, or contact a Technical Support Representative.
1. If the package installation choices are still on the screen, type q to exit the menu.
20 - Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10
2. Did you install RDAC?
Yes – Go to step 3.
No – Go to "Checking the Installation on the Solaris OS."
3. To turn off the system, type the command/etc/shutdown -y -i0 -g0, and press Enter.
4. To restart the system, type the command boot -r and press Enter.
5. Go to "Checking the Installation on the Solaris OS."
NOTE After you have completed installing the software packages, make sure that they installed successfully.
1. At the command prompt, type the command pkginfo -1 <package-name> and press Enter.
In this command, <package-name> is a placeholder for the name of a package that you installed.
2. From the /opt/StorageManager directory, review any error messages from the error message log, and correct
the problem. If the problem persists, contact a Technical Support Representative.
3. For each package that you installed, repeat step 1 through step 2.
You can make the following changes to these options by changing the value of CHOSEN_INSTALL_SET, which is
located in the installer.properties file.
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 21
To install a customized configuration set: CHOSEN_INSTALL_SET=Custom
SMagent
SMutil
RDAC
JAVA AC
You can install one or more of the five features by entering the corresponding value. For example, to install only the
SMclient and the SMutil, enter the parameter CHOSEN_INSTALL_FEATURE_LIST=SMclient,SMutil.
If this file is named installer.properties and is in the same directory as the installer, it is automatically
accessed when you run the installer. If it is named something different or is in a different directory, you can enter
the following -f option in the installer: INSTALLER_UI=silent
After you have determined which install set to use, enter the corresponding value. For example, to install only the
SMclient enter the value CHOSEN_INSTALL_SET=Custom1.
If you have previously selected the Custom install set, you can choose to install only the components that you
want by selecting them in the check boxes that are shown on the screen. The valid values are SMclient, SMagent,
SMutil, RDAC, and Java Ac. For example, if you want to install only the SMclient, you would enter the value
CHOSEN_INSTALL_FEATURE_LIST=SMclient.
NOTE This is the only option that allows you to select the Java Access Bridge.
You can specify whether or not to start the monitor service by entering either 0 for Yes, or 1 for No. For example, to
start the monitor service, enter the following: AUTO_START_CHOICE=0
You can choose whether or not to reboot the system when the installation completes by entering either Yes or
No. For example, if you do not want the system to reboot after the installation completes, enter the following:
USER_REQUESTED_RESTART=NO
NOTE If the failover driver was removed during the uninstall, you will need to set the value to NO and manually
reboot the system.
22 - Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10
NOTE The auto-reboot does not work for the uninstall.
If a failover driver is included in the install set, you can choose which failover driver to install. If this variable is not
set in a Silent installation, or if it is set to something that is not included in the bundle, an error is logged and the
installation exits. The valid value is mpio so you would enter the following: REQUESTED_FO_DRIVER=mpio
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 23
Step 3 – Setting Up the Storage Array for Windows Server Core
Editions
If your host is running Windows Server 2008 R2 Server Core, Windows Server 2012 Server Core, or Windows Server
2012 R2 Server Core editions, use the procedures in this section to configure your storage array. Before you perform
the procedures in this section, make sure that you have completed the relevant hardware configuration.
If you are using iSCSI host connections, perform the procedures in this section to configure the iSCSI initiator and to
install the storage management software:
Refer to the Microsoft iSCSI Software Initiator 2.x Users Guide for more information about the commands used in
these steps. Refer to the Microsoft Developers Network (MSDN) for more information about Windows Server Core.
You can access these resources from www.microsoft.com.
24 - Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10
Idx Met MTU State Name
2 10 1500 connected Local Area Connection
1 50 4294967295 connected Loopback Pseudo-Interface 1
3 20 1500 connected Local Area Connection 2
4 20 1500 connected Local Area Connection 3
2. Set the IP address for the initiators.
For IPv4 initiators, type these commands from the command line:
C:\Users\administrator>netsh interface ipv4 set address name=3 source=static
address=192.168.0.1 mask=255.255.255.0
C:\Users\administrator>netsh interface ipv4 set address name=4 source=static
address=192.168.1.1 mask=255.255.255.0
For IPv6 initiators, type these commands from the command line:
C:\Users\administrator>netsh interface ipv6 set address name=3 source=static
address=<IPv6 address> mask=255.255.255.0
C:\Users\administrator>netsh interface ipv6 set address name=4 source=static
address=<IPv6 address> mask=255.255.255.0
In the previous two commands, <IPv6 address> is the IPv6 address for the iSCSI initiator.
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 25
In these commands, <hsw executable.exe> is the file name for the storage management software installation
package.
When you specify the console parameter during the installation, questions appear on the console that enable
you to choose installation variables. This installation does not use a graphical user interface (GUI). Contact your
Technical Support Representative if you need to change the installation options.
When you specify the silent parameter during the installation, the command installs the storage management
software using all of the defaults. A silent installation uses a resource file that contains all of the required
information, and it does not return any windows until the installation is complete. This installation does not use
a graphical user interface (GUI). Contact your Technical Support Representative if you need to change the
installation options.
3. Make sure that the appropriate files are listed in the installation directory (for example C:\ProgramFiles
\StorageManager).
A full installation should include these directories:
util (SMutil)
client (SMclient)
agent (SMagent)
4. Type this SMcli command without options to make sure that SMcli was installed correctly.
NOTE In the Windows operating system, you must perform this command from the client directory.
5. Make sure that an Incorrect Usage message is returned with a list of allowable SMcli options.
NOTE To make sure that your configuration settings take effect, you must reboot the host before starting the
storage management software.
26 - Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10
Server Core Setup Procedure – Configuring and Viewing the
Targets
Configure a target and, optionally, persist that target. You must configure each port on the target one time. If you
are using Challenge-Handshake Authentication Protocol (CHAP), you also can establish a CHAP user name and
password when you configure the target.
In this command, <IP Address Target Controller> is the IP address for the target port that you are
configuring.
3. If you are using CHAP, type this command for each port on the target from the command line. When you are
finished, go to 4.
iscsicli QAddTargetPortal <IP Address Target Controller> <CHAP Username> <CHAP Password>
In this command:
<IP Address Target Controller> is the IP address for the target port that you are configuring.
<CHAP Username> and <CHAP Password> are the optional user name and password for the target port that
you are configuring.
4. After you have configured all of the ports on the target, you can show a list of all configured targets. From the
command line, type this command:
iscsicli ListTargets
In this command:
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 27
<Target Name> is the name of your target port as shown in the targets list.
<ReportToPNP> is set to T, which exposes the LUN to the operating system as a storage device.
<TargetPortalAddress> is the IP address for the target port.
<TCPPortNumberofTargetPortal> is set to 3260, which is the port number defined for use by iSCSI.
<Login Flags> is set to 0x2, which allows more than one session to be logged into a target at one time.
<MappingCount> is set to 0, which indicates that no mappings are specified and no further parameters are
required.
* uses the default value for that parameter.
NOTE To make sure that your configuration settings take effect, you must reboot the host before continuing with
these tasks.
iscsici ListPersistentTargets
A list of persistent targets configured for all iSCSI initiators appears. Make sure that “Multipath Enabled” appears in
the output under Login Flags.
This command shows the set of target mappings assigned to all of the LUNs to which all of the iSCSI initiators are
logged in.
iscsicli ReportTargetMappings
This command shows a list of active sessions for all iSCSI initiators.
iscsicli sessionlist
28 - Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10
These commands and others are described in the Microsoft iSCSI Software Initiator 2.x Users Guide.
You can configure the storage array from a storage management station that is on the same network as the
storage array. This method is preferred. Refer to NetApp Interoperability Matrix at support.netapp.com/matrix
for host operating system, driver, and component compatibility information, as well as any specific configuration
requirements or restrictions that might apply to your storage array, and then make sure that you complete the
steps in “Procedure - Configuring the Storage” on page 75 to finish configuring your storage array.
You also can configure the storage array using the command line interface. Refer to “Configuring a Storage Array”
in the Configuring and Maintaining a Storage Array Using the Command Line PDF for information that will help you
configure your storage array.
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 29
Step 4 – Configuring the Host Bus Adapters
A host bus adapter (HBA) is an adapter on the communications bus of the host computer. This adapter acts as a
bridge and provides connectivity between both the host computer and the storage. Host bus adapters free up critical
server processing time. Depending on the configuration of your storage array, you must set up the HBA to enable
storage access using Fibre Channel (FC), iSCSI, SAS, or Infiniband connections.
You must set up the operating system (OS) type in SANtricity, using Storage Partition Mapping to configure the
system to operate with the OS and Multipath driver that is installed on the host. In addition, other operating OS and
failover driver settings may be necessary to make sure that your storage array runs properly. For details, refer to Step
16 – Defining the Hosts.
Refer to NetApp Interoperability Matrix at support.netapp.com/matrix for host operating system, driver, and
component compatibility information, as well as any specific configuration requirements or restrictions.
When configuring the failover or multi-path driver, refer to the Failover Drivers Guide for detailed information about
configuring these drivers. There might be additional steps required to configure the drivers for Asymmetric Logical
Unit Access (ALUA) support, which was new with SANtricity Version 10.83. ALUA is a feature of the controllers that
provides access to a volume through any controller port.
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Step 5 – Starting SANtricity Storage Manager
This topic describes starting SANtricity Storage Manager and the provides brief descriptions of the tasks performed
from the Enterprise Management Window and the Array Management Window.
The SANtricity Storage Manager Concepts Guide for Version 11.10 PDF.
Online help topics in the Enterprise Management Window and the Array Management Window in SANtricity
Storage Manager.
NOTE The Enterprise Management Window and the Array Management Window are the two main windows that
you use to manage your storage array. The title at the top of each window identifies its type.
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 31
Things to Know – Enterprise Management Window and Array
Management Window
Table 7. Overview of the Enterprise Management Window and the Array Management Window
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Figure 4. Enterprise Management Window with the Setup Tab Selected
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 33
Figure 5. Array Management Window with the Setup Tab Selected
NOTE Both the Configure iSCSI Host Ports and the Manage iSCSI sessions appear only if your configuration is using
iSCSI network protocols.
34 - Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10
Things to Know – Icon Redesign in SANtricity Storage Manager
Software
In this release, steps were taken to re-evaluate the usability of the visual aspect of the icons. The goal is to ensure
that critical status indicators are more visible, visual distractions are decreased, and a more consistent pattern is
applied to the status icons.
The colors green, red, and yellow are reserved for status indication only. This is most notably seen in the change from
green to blue in the base volume icons.
Optimal Volume
Failed Volume
Thin Volume
Degraded Repository
84010-00
Status icons in the logical tree view and a few other areas are no longer combined with the object icons. The status
badges are now presented to the sides of the affected object.
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 35
Figure 7. Status Indicators (Badges) to the Side of Objects Icons
82010-00
36 - Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10
Step 6 – Manually Configuring the Controllers
If a DHCP server is not available, use this step to learn how to manually configure the IP addresses for the controllers
in the storage array for out-of-band management.
In general, Ethernet port 1 on each controller is used for storage management, and Ethernet port 2 on each
controller is used by the Technical Support Representative. For directions on connecting these cables, see the
"Connecting the Ethernet Cables" step in the hardware installation guide for your particular configuration.
You should configure Ethernet port 2 only if your Technical Support Representative asks you to do so.
You can configure a gateway on only one of the Ethernet ports on each controller.
Ethernet port 1 and Ethernet port 2 must be on different sub-networks.
NOTE If your controller-drive tray uses an iSCSI protocol, you must establish the iSCSI sessions from the host to the
storage array before you can use in-band management.
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To discover the storage array and to manually configure the controllers, perform the procedure in Procedure –
Configuring the Controllers.
This option requires that you install the storage management software on a management station (such as a laptop
computer) and then set up a private network to initially discover the storage array and manually configure the
controllers.
You can either connect your management station directly into Ethernet port 1 on each controller or use a hub
(Ethernet switches or routers are not permitted).
To configure the management station, perform the procedure in Procedure – Configuring the Management Station.
NOTE If you connect the management station directly to the Ethernet ports on the controller-drive tray other than
a E5400 controller-drive tray, you must use an Ethernet crossover cable. The Ethernet crossover cable is a special
cable that reverses the pin contacts between the two ends of the cable.
NOTE All controller-drive trays use Auto-MDIX (automatic medium-dependent interface crossover) technology to
detect the cable type and configure the connection to the management station accordingly.
NOTE In an IPv4 network, the default IP addresses for Ethernet port 1 on controller A and controller B are
192.168.128.101 and 192.168.128.102, respectively.
If your network is an IPv4 network, check the subnet mask to verify that it is set to 255.255.255.0, which is the
default setting.
Refer to your operating system documentation for instructions about how to change the network settings on the
management station and how to verify that the address has changed.
2. After you have configured your management station, perform the procedure in Procedure – Configuring the
Controllers.
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Procedure – Configuring the Controllers
1. In the Devices tab on the Enterprise Management Window, double-click the storage array for which you want to
configure the controller network settings.
The associated Array Management Window is launched.
2. Click the Hardware tab.
3. Highlight controller A in the Hardware pane of the Array Management Window, and select Hardware >>
Controller >> Configure > > Management Ports.
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 39
Figure 9. Change Network Configuration Dialog with IPv6 Settings
ATTENTION Possible connectivity issues – After you select Auto-negotiate, make sure that your Ethernet
switch also is set to Auto-negotiate. Connectivity issues might occur if Auto-negotiate is selected in SANtricity
Storage Manager and is not set for the Ethernet switch.
6. Depending on the format of your network configuration information, select the Enable IPv4 check box, the Enable
IPv6 check box, or both check boxes.
7. Depending on the format that you have selected, enter the network configuration information (IP address, subnet
mask, and gateway or IP address and routable IP address) in the IPv4 Settings tab or the IPv6 Settings tab.
NOTE You must obtain the network configuration information from your network administrator.
8. Select Controller B, Port 1 in the Ethernet port drop-down list, and repeat step 5 through step 7 for controller B.
40 - Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10
9. Click OK.
10. If you are manually configuring the controllers using a private network, perform these actions after configuring the
controllers:
a. Disconnect the Ethernet cable from your management station, and reconnect the Ethernet cables from the
controllers into your regular network.
b. Complete the steps necessary to change the management station’s IP address back to what it was originally.
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 41
Step 7– Adding the Storage Array
This section describes the methods for adding storage arrays to your configuration. For information about using
DHCP to set up the IP address, refer to Table 1 in Things to Know – In-Band and Out-of-Band Requirements.
NOTE After adding the storage array, you can view or change the cache memory settings of the storage array.
See Step 14 – Changing the Cache Memory Settings.
42 - Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10
Figure 10. Add New Storage Array – Manual Dialog
3. Select one of the following radio buttons, depending on the type of management you are using:
Out-of-band – Select the Out-of-band management radio button.
In-band – Select the In-band management radio button.
4. Manually enter the host names or the IP addresses of the controllers (out-of-band management method) or the
host name or IP address of the host that is running the host-agent software (in-band management method), and
click Add.
The storage array appears in the Enterprise Management Window.
NOTE You can enter the IP addresses in either the IPv4 format or the IPv6 format.
Add new storage arrays that are connected to the host but are not shown in the Enterprise Management Window.
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 43
Check the current status of storage arrays that are connected to the host.
NOTE When you rescan your host for new storage arrays, you must stop and restart the host agent before selecting
the rescan option. For instructions, refer to "Starting or Restarting the Host Agent Software" in the online help.
NOTE If automatic discovery, rescan, add, or remove operations are in progress, you cannot rescan for a
storage array.
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Step 8 – Naming the Storage Array
This topic describes the conventions and procedures for naming a storage array.
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 45
8. Perform one of these actions:
The host is not running any path failover drivers – Click Yes to change the name of the storage array. Go
to step 9.
The host is running a path failover driver – Click No. Go to step 9.
9. Decide whether you have to name other storage arrays in your configuration.
Yes – Click Apply to make the change and to keep the dialog open. Go to step 3.
No – Click OK to make the change and to close the dialog.
10. From the Name/Rename dialog.
Select another storage array to name.
Click Cancel to close the dialog.
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Step 9 – Resolving Problems
If you noted any amber LEDs during Turning on the Power and Checking for Problems in the hardware installation
documents, the Enterprise Management Window should show a corresponding indication.
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 47
Step 10 – Adding Controller Information for the Partially Managed
Storage Array
NOTE You only need to perform this step if you have partially managed storage arrays.
Key Terms
Things to Know – Partially Managed Storage Arrays
Procedure – Automatically Adding a Partially Managed Storage Array
Key Terms
A condition that occurs when only one controller is defined or can be reached when the storage array is added to
or found by the storage management software. In this case, volume management operations can be done only
on volumes owned by the reachable controller. Many other management operations that require access to both
controllers are not available.
When you close the Add New Storage Array – Manual dialog after adding the storage array, a Partially
Managed Storage Arrays dialog appears.
When you try to manage the storage array using the Array Management Window, a Partially Managed Storage
Arrays dialog appears.
When you select View > > Partially Managed Storage Arrays, the storage array is listed in the Partially
Managed Storage Arrays dialog.
When you place the cursor on the storage array, “partially managed” appears in the tooltip.
NOTE The tooltip indication appears only for out-of-band storage arrays.
48 - Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10
Procedure – Automatically Adding a Partially Managed Storage
Array
NOTE These steps are for out-of-band partially managed storage arrays only. For in-band partially managed storage
arrays, verify the connection, and perform the steps in Procedure – Rescanning the Host for a New Storage Array on
page 44 to rescan the host.
1. From the Enterprise Management Window, select View > > Partially Managed Storage Arrays.
2. Select the required partially managed storage array from the list of storage arrays.
3. Click Add More to add the information about the second controller.
The Add New Storage Array – Manual dialog appears.
4. Manually enter the host names or the IP addresses of the controllers (out-of-band management method) or the
host name or IP address of the host running the host-agent software (in-band management method), and click
Add.
The storage array appears in the Enterprise Management Window.
NOTE You can enter IP addresses in either the IPv4 format or the IPv6 format.
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Step 11 – Setting a Password
This topic describes how to set the passwords available on your storage array.
NOTE Only a user with the Administrator password can set or change the Monitor password. If a user with View-only
access (Monitor Password) attempts to launch the Set Password dialog, the system prompts for the Administrator
password.
NOTE Both the Administrator storage array password and the Monitor storage array password are different from the
pass phrase used for Drive Security.
NOTE If you forget your password, you must contact your Technical Support Representative for help to reset it.
50 - Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10
If you are changing the Administrator password, type the new password in the New password text box and the
Confirm password text box. Click Apply.
If you are changing the Monitor password, type the new password in the New password text box and the
Confirm password text box. Click Apply.
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 51
Step 12 – Removing a Storage Array
This topic describes how to remove a storage array from the Enterprise Management Window of your storage
management station.
1. From the Tree view or the Table view in the Enterprise Management Window Devices tab, select the storage
array, the storage arrays, or the host that you want to remove.
NOTE Before you try to remove a storage array, multiple storage arrays, or a host, you must close all of the
Array Management Windows and the Script Editor dialogs that are associated with the selected storage arrays.
If the Array Management Window or the Script Editor dialog is open for a storage array, that storage array is not
removed. All of the other selected storage arrays are removed.
2. Select either Edit > Remove > Storage Array or Edit > Remove > Management Connection.
3. In the confirmation dialog, click Yes to remove the storage array.
NOTE While removing multiple storage arrays, multiple confirmation dialogs, one for each storage array, appear.
Depending on what you have selected to be removed, one of these actions occurs:
If you have selected a storage array, the storage array is removed from the Enterprise Management Window.
If you have selected multiple storage arrays, the storage arrays are removed from the Enterprise Management
Window.
If you have selected a host, the host and its associated storage arrays are removed from the Enterprise
Management Window.
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Step 13 – Configuring Email Alerts and SNMP Alerts
This topic describes how you can make sure that SANtricity Storage Manager sends critical issues with the storage
array to the correct email address.
Key Terms
Things to Know – AutoSupport (ASUP) Messages
Procedure – Configuring the Delivery Method for AutoSupport Messages
Things to Know – Alert Notifications Using Email or SNMP Traps
Procedure – Setting Alert Notifications
Key Terms
CONTEXT [Management] The specification and formal description of a set of objects and variables that can be read
and possibly written using the Simple Network Management Protocol (SNMP). (The Dictionary of Storage Networking
Terminology, 2004)
CONTEXT [Network] [Standards] An IETF protocol for monitoring and managing systems and devices in a network.
The data being monitored and managed is defined by a Management Information Base (MIB). The functions
supported by the protocol are the request and retrieval of data, the setting or writing of data, and traps that signal the
occurrence of events. (The Dictionary of Storage Networking Terminology)
Two methods of collecting support data exist in the storage array: the AutoSupport feature and the Legacy Collect
Support Data feature. With AutoSupport, data is automatically sent to Technical Support instead of manually sending
it to Technical Support, as is done with Legacy Collect Support Data feature. The AutoSupport implementation speeds
up troubleshooting and problem analysis.
The AutoSupport feature is the preferred data collection method to use if available on your storage array.
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 53
Event messages
Sent when a support event on the managed storage array occurs
Includes system configuration and diagnostic information
Daily messages
Sent once every day during a user configurable time interval, local time of the storage array
Includes the current system event logs and performance data
Weekly messages
Sent once every week during a user configurable time interval, local time of the storage array
Includes configuration and system state information
Before you configure the AutoSupport feature, make sure the following conditions are true:
The AutoSupport feature must be enabled and activated on the storage array. (The AutoSupport feature is
activated and de-activated globally on a storage management station and may be enabled or disabled for an
individual storage array.)
The Storage Manager Event Monitor must be running on at least one machine with access to the storage array
and, preferably, on no more than one machine.
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5. If you selected mail (SMTP) server, specify the name of the mail server and the sender’s email address required
for sending an email to the destination technical support system and the Reply-to email address required for
sending a sample AutoSupport message.
6. Click Send Sample ASUP message to test the connection to the destination technical support system using the
specified mail delivery parameters.
If the configuration test succeeds, the system shows the AutoSupport Message Send Successful dialog.
Click OK to dismiss the error dialog.
If the configuration test fails, the system shows the AutoSupport Message Send Failed dialog. Click OK to
dismiss the error dialog.
7. Click OK to save the message delivery parameters.
To set up alert notifications using SNMP traps, you must copy and compile a management information base (MIB)
file on the designated network management stations. The MIB file might be part of the storage management
software package, or separately available in the download area where you obtained the management software.
To send email to alert destinations, you must specify a mail server and a sender email address.
To decode and show SNMP traps sent by the storage management software, you can configure a host running a
network management station to perform these tasks. You must copy and compile a management information base
(MIB) file on the designated network management stations.
You must have Event Monitor running on a machine (a management station or a host) to receive alerts. The
machine should be one that runs continuously.
NOTE If you choose not to automatically enable the event monitor during installation, you do not receive critical alert
notifications. However, you can start Event Monitor later, assuming Event Monitor is installed on at least one machine
with access to the array. Note that Event Monitor must be running and that alert settings must already be configured
at the time of an alertable event, otherwise, there will be no alert for that event because alerts were not enabled at the
time of that event.
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 55
NOTE If you do not know which storage array to select, click Locate to turn on the LEDs of the storage array.
NOTE To include the contact information of the sender in the email alert, select the Include contact information
with the alerts check box, and type the contact information in the text box. Including the contact information in
the email alert is optional.
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To add an SNMP address, in the Community name text box, type the community name. In the Trap destination
text box, type the trap destination, and click Add.
NOTE The community name is an American Standard Code for Information Interchange (ASCII) string that
identifies a known set of network management stations and is set by the network administrator. The default
community name is public. The trap destination is the IP address or the host name of a computer running an
SNMP service. At a minimum, the trap destination is the network management station.
To replace an SNMP address, select the SNMP address in the Configured SNMP addresses area, type the
replacement community name in the Community name text box and the trap destination in the Trap destination
text box, and click Replace.
To delete an SNMP address, select the SNMP address in the Configured SNMP addresses area, and click
Delete.
To validate an SNMP address, select the SNMP address in the Configured SNMP addresses area, and click
Test. A test message is sent to the SNMP address. A dialog appears with the results of the validation and any
errors.
Keep this information in mind:
Any SNMP addresses that you had previously configured appear in the Configured SNMP addresses area.
The SNMP Community Name is set in the configuration file of the network management station by a network
administrator.
You can configure multiple SNMP addresses before you click OK.
12. Click OK.
An alert icon appears next to each node in the Tree view for which an alert is set.
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Step 14 – Changing the Cache Memory Settings
This topic describes how you can modify cache memory settings in your storage array through the SANtricity Storage
Manager to enhance system performance.
NOTE Cache settings are performed at two levels: block size and flushing for the entire storage array and volume
level settings. The storage array level settings can be configured at this step; however, the volume level settings
cannot be configured until volume groups and volumes have been created. For information about creating volume
groups and volumes, refer to Step 17 – Configuring the Storage.
Key Terms
Things to Know – Cache Memory Settings
Procedure – Viewing the Cache Memory Size Information
Procedure – Changing the Storage Array Cache Settings
Procedure – Changing the Volume Cache Memory Settings
Key Terms
cache memory
cache memory
An area of random access memory (RAM) on the controller. This memory is dedicated to collecting and holding
related data until a drive tray or a controller-drive tray is ready to process the data. Cache memory has a faster
access time than the actual drive media.
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When cache mirroring is enabled, if one controller in a controller tray or controller-drive tray fails, the second
controller takes over. The surviving controller uses its mirrored version of the failed controller’s cache data to
continue reading from and writing to the volumes previously managed by the failed controller. Cache mirroring
should always be enabled so that unwritten data in the cache will be preserved if a controller failure occurs.
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 59
a. To enable copying of additional data while copying read operations data from the drives, select the Dynamic
cache read prefetch check box.
5. To allow write operations from the host to be stored in the cache memory, select the Enable write caching check
box.
6. Select the enable write caching options by using the information in this list:
Enable write caching without batteries – Allows data from the drives to be written to the cache memory even
when the controller batteries are discharged completely, not fully charged, or not present.
ATTENTION Potential data loss – If you select this option and the storage array experiences a power
failure, data loss can occur.
Enable write caching with mirroring – Mirrors data in the cache memory across two redundant controllers
that have the same cache memory size.
ATTENTION Potential data loss – If you select this option and the storage array experiences a controller
failure, data loss can occur.
7. Specify whether you want these settings to apply to all volumes or to any particular volumes in the storage array,
and then click OK. Multiple volumes can be selected by using the Control or Shift keys or the Select all check
box.
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Step 15 – Enabling the Premium Features
This topic describes how you can enable premium features that are available with SANtricity Storage Manager.
NOTE If you did not obtain any premium feature key files at NetApp Support Site at support.netapp.com, skip this
step.
Key Terms
Things to Know – Premium Features
Procedure – Enabling the Premium Features
Key Terms
premium feature
premium feature
A feature that is not available in the standard configuration of the storage array.
Use the following procedure to obtain any of the premium features available with SANtricity Storage Manager.
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 61
The Premium Features installed on storage array drop-down list shows the name and the status of the
premium feature that you have enabled.
8. Repeat step 4 through step 7 for each premium feature that you want to enable.
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Step 16 – Defining the Hosts
NOTE If you will not use storage partitions or you do not have the SANshare Storage Partitioning feature enabled on
your storage array, you can skip the information about Things to Know – Host Groups and Things to Know – Storage
Partitions,and go to either Procedure – Defining the Hosts or Procedure – Defining the iSCSI Hosts.
NOTE You must know the unique initiator port name of each HBA port (World Wide Port Names in the case of FC).
If you have not already recorded them, see the "Installing Host Bus Adapters" topic in the installation guide for your
particular configuration (E2600 controller-drive tray, E2660 controller-drive tray, E5400 controller-drive trays, or E5500
controller-drive trays) for instructions to obtain these unique initiator port names.
Key Terms
Things to Know – Hosts
Things to Know – Host Groups
Things to Know – Storage Partitions
Procedure – Defining the Hosts
Procedure – Defining the iSCSI Hosts
Key Terms
A software component that runs on each of the hosts in a storage area network (SAN). The host context agent
collects SAN topology information from the host and sends the information to each storage array that is attached to
the host. The host context agent collects the host name, the host type, and the unique initiator port name for each
HBA host or, in the case of FC, the World Wide Identifier (WWID) for each HBA host port. The host context agent is
not available on all supported OSes. If it is not available, the hosts can be defined manually.
For most cases, use the procedures below to associate each host with its specific host adapters
NOTE If your operating system configures automatically, then, by default, the host context agent automatically
defines all attached hosts that are running SMagent in the mapping view of the AMW with a default mapping scheme
which you can modify to the needs of your configuration.
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 63
Things to Know – Host Groups
A host group is a group (cluster) of two or more hosts that share access, in a storage partition, to specific volumes
on the storage array. You can create an optional logical entity in the storage management software. You must
create a host group only if you will use storage partitions.
If you must define a host group, you can define it through the Define Hosts Wizard described in Procedure –
Defining the Hosts.
NOTE All of the attached hosts within a storage partition, whether it is the Default Partition or one that you create,
must have the same operating system (homogeneous). When you have multiple hosts accessing the volumes in
a storage partition, you must have special software on the hosts (such as clustering software) to manage volume
sharing and accessibility. This qualification does not, however, exclude the use of heterogeneous hosts (see Figure
"Additonal Storage Partitions Required").
64 - Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10
Figure 11. Example of No Additional Storage Partitions Required
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 65
Figure 12. Example of Additional Storage Partitions Required (Homogeneous Host)
66 - Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10
Procedure – Defining the Hosts
1. From the Setup tab on the Enterprise Management Window, click Manage a Storage Array.
The Select Storage Array dialog appears.
2. Highlight the storage array on which you want to define a host, and click OK.
The associated Array Management Window is launched.
3. From the Setup tab on the Array Management Window, click Manually Define Hosts.
4. Use the on-screen instructions and the online help topics to define your hosts and associate the HBA host ports.
This procedure also allows you to define a host group. Make sure you confirm or set the Default Operating System
for your host or hosts even if you are using Default Group to ensure proper settings for failover.
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Step 17 – Configuring the Storage
This topic describes how you can group and manage your storage within the storage array for maximum efficiency.
Key Terms
Things to Know – Data Assurance
Things to Know – Allocating Capacity
Things to Know – Disk Pools and Disk Pool Volumes
Things to Know – Volume Groups and Volumes
Things to Know – Host-to-Volume Mappings and Storage Partitions
Things to Know – Hot Spare Drives
Things to Know – Full Disk Encryption
Procedure – Configuring the Storage
Key Terms
Default Group
disk pool
free capacity
full disk encryption (FDE)
hot spare drive
Redundant Array of Independent Disks (RAID)
storage partition
unconfigured capacity
volume
volume group
Default Group
A standard node to which all host groups, hosts, and host ports that do not have any specific mappings are assigned.
The standard node shares access to any volumes that were automatically assigned default logical unit numbers
(LUNs) by the controller firmware during volume creation.
disk pool
A set of drives that is logically grouped. A disk pool provides the overall capacity needed to create one or more
volumes. A disk pool is similar to a volume group, with the following differences. The data in a disk pool is stored
randomly on all of the drives in the disk pool, unlike data in avolume group which is stored on the same set of drives.
You do not specify a RAID level for a disk pool. A disk pool does not use hot spare drives. A disk pool allows a large
number of drives to be grouped.
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free capacity
Unassigned space in a volume group or disk pool that can be used to create volumes.
A type of drive technology that can encrypt all data being written to its disk media.
CONTEXT [Storage System] A disk array in which part of the physical storage capacity is used to store redundant
information about user data stored on the remainder of the storage capacity. The redundant information enables
reconstruction of user data in the event that one, or two for RAID 6 and Dynamic Disk Pools, of the array's member
disks or the access path to it fails.
Although it does not conform to this definition, disk striping is often referred to as RAID (RAID Level 0). (The
Dictionary of Storage Networking Terminology)
storage partition
A logical entity that is made up of one or more storage array volumes. These storage array volumes can be accessed
by a single host or can be shared with hosts within a host group.
unconfigured capacity
The available space on drives of a storage array that has not been assigned to a disk pool or a volume group.
volume
The logical component created for the host to access storage on the storage array. A volume is created from the
capacity available on a disk pool or a volume group. Although a volume might consist of more than one drive, a
volume appears as one logical component to the host.
volume group
A set of drives that is logically grouped and assigned a RAID level. Each volume group created provides the overall
capacity needed to create one or more volumes.
Only certain configurations of hardware, including DA-capable drives, controllers, and host interface cards (HICs),
support the DA feature. When you install the DA feature on a storage array, SANtricity Storage Manager provides
options to use DA with certain operations. For example, you can create a volume group or disk pool that includes DA-
capable drives, and then create a volume within that volume group or disk pool that is DA-enabled. Other operations
that use a DA-enabled volume have options to support the DA feature.
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 69
NOTE Neither iSCSI nor Infiniband host ports support the Data Assurance (DA) feature.
If you choose to create a DA-capable volume group or disk pool, select the Create a Data Assurance (DA) capable
volume group check box. This check box is enabled only when there is at least one DA-capable drive in the storage
array and is, by default, selected if it is enabled.
When the DA feature is enabled, the DA Enabled check box appears in the Create volume dialog box under Quality
of Service Attributes. This check box is enabled only when there is at least one DA-capable drive in the storage
array and is, by default, selected if it is enabled. If you choose to enable DA, it must be enabled at the time of volume
creation as it cannot be enabled later after volume initialization has completed.
When the DA feature is enabled, the DA Enabled column appears in the Source volume list in the Create Copy
Wizard – Introduction dialog. If you choose to copy a DA-enabled source volume to a target volume that is not DA
enabled, you are prompted to confirm your choice. The copy can be completed, but the resulting copy is not DA
enabled.
NOTE If a volume group or disk pool is DA-capable and contains a DA-enabled volume, use only DA-capable drives
for hot spare coverage. A volume group or disk pool that is not DA capable cannot contain a DA-enabled volume.
You can verify that a drive contains DA-enabled volumes by checking that the DA-enabled volume property is set to
yes.
Volume groups and disk pools are sets of drives that the controller collects together. Volume groups and disk pools
have these characteristics:
The volume is a logical entity that your host uses to store data. Volume groups and disk pools can hold one or more
volumes. You create volumes from free capacity in the volume group or disk pool.
Keep the following in mind as you configure your storage array capacity:
The operating system (OS) for your host might have specified limits about how many volumes the host can
access. Keep these limits in mind when you create volumes for a particular host.
Make sure that some unconfigured capacity stays in the form of one or more unassigned drives. Keep some
unconfigured capacity so that you have capacity available for additions or changes to your configuration. You
might need unconfigured capacity for one of these modifications:
Creating one or more snapshot (legacy) volumes
Increasing the free capacity of a volume group or disk pool to add new volumes
Expanding a snapshot (legacy) repository volume
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Configuring one or more hot spare drives
NOTE Hot spare drives apply only to volume groups. Disk Pools do not use hot spare drives.
Mixing drives with different media types or interface types within one volume group or disk pool is not permitted.
For example, you cannot mix hard drives with Solid State Disks (SSDs).
If you are adding capacity to a Data Assurance (DA) -capable volume group or disk pool, use only drives that are
DA capable. If you add a drive or drives that are not DA-capable, the volume group or disk pool no longer has DA
capabilities, and you no longer can enable DA on newly created volumes within the volume group or disk pool.
If you are adding capacity to a Drive Security Full Disk Encryption (FDE) -capable volume group or disk pool, use
only drives that are FDE capable. If you add a drive or drives that are not FDE capable, the volume group or disk
pool no longer has FDE capabilities, and you no longer have the option to enable Drive Security on newly created
volumes within the volume group or disk pool.
In a volume group, the data is distributed across the drives based on a RAID level. You can specify the RAID level
when you create the volume group. The data for each volume is written sequentially across the set of drives that
comprise the volume group.
In a disk pool, the storage management software distributes the data for each volume across a set of drives that have
been algorithmically selected from the disk pool. The data for any volume in a disk pool is distributed across all drives
in the disk pool, unless the volume is very small. Each disk pool must have a minimum of eleven drives. Although
there is no limit on the maximum number of drives that can comprise a disk pool, the disk pool cannot contain more
drives than the maximum limit for each storage array. The storage management software automatically configures the
RAID level when you create the disk pool. You cannot set or change the RAID level of disk pools or the volumes in
the disk pools.
NOTE Because disk pools can co-exist with volume groups, a storage array can contain both disk pools and volume
groups.
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 71
NOTE You have the option to manually create a disk pool, if you prefer not to proceed with the automatic disk pool
creation process.
Improved Reconstruction Experience – Disk pools do not use hot spare drives for data protection like a volume
group does. Instead, spare capacity is allocated within each drive that comprises the disk pool, thus distributing
the reconstruction workload. This means that reconstruction of failed drives completes faster and has less impact
on performance than traditional volume group reconstruction.
Reduced Administration – You can configure the storage management software to send alert notifications when
the configured capacity of a disk pool is reaching a specified percentage of free capacity. Additionally, you do not
need to manage any hot spare drives because the spare capacity is distributed within the disk pool.
For more information about Disk Pools, refer to SANtricity Storage Manager Concepts guide and the online help in
SANtricity Storage Manager.
NOTE If you choose to copy a Data Assurance (DA)-enabled source volume to a target volume that is not DA
enabled, you are prompted to confirm your choice. The copy can be completed, but the resulting copy is not DA
enabled. For more information about how volume copy is affected by DA-enabled volumes, refer to the Volume Copy
Premium Feature Guide.
While creating volume groups, you should make sure that the drives that comprise the volume group are located
in different drive trays. This method of creating volume groups is called tray loss protection. Tray loss protection
guarantees accessibility to the data on the volumes in a volume group if a total loss of communication occurs with
a single drive tray. Communication loss might occur due to loss of power to the drive tray or failure of the drive tray
ESMs.
If your drive trays or controller-drive trays have multiple drawers within them, make sure that the drives that
comprise the volume group are located in different drawers within each drive tray.
The RAID levels supported are RAID Level 0, RAID Level 1, RAID Level 3, RAID Level 5, RAID Level 6, and RAID
Level 10 (1 + 0).
RAID Level 0 provides no data redundancy.
RAID Level 10 is not a separate RAID level choice but is automatically enabled when you create a RAID Level
1 volume group that consists of four or more drives.
You can assign RAID Level 1 only to volume groups with an even number of drives.
You can assign RAID Level 3 or RAID Level 5 only to volume groups with three or more drives.
You can assign RAID Level 6 only to volume groups with five or more drives.
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Default mapping – Choose this option if you do not intend to use storage partitions. The storage management
software automatically assigns a LUN to the volume and makes the volume available to all of the hosts that
are attached to the storage array in the Default Group (partition). Make sure to set the Default Host Operating
System.
Map later (assign specific mapping) – Choose this option if you intend to use storage partitions. Use the
Define Storage Partition Wizard to indicate the host group or host, specify the volumes that you want the host
group or host to access, and access the LUNs to assign to each volume.
The Drive Security premium feature requires security-capable Full Disk Encryption (FDE) drives. A security-capable
FDE drive encrypts data during writes and decrypts data during reads. Each security-capable drive has a unique drive
encryption key.
When you secure the drives in a security-capable volume group or disk pool, the drives in that volume group or disk
pool become security enabled. When a security-capable FDE drive has been security enabled, the drive requires
the correct security key from a controller to read or write the data. All of the drives and controllers in a storage array
share the same security key. The shared security key provides read and write access to the drives, while the drive
encryption key on each drive is used to encrypt the data. A FDE drive works like a non-FDE drive until it is security
enabled.
Security-enabled drives transition to a security-locked state when the controller-drive tray is powered off or if a drive
is removed from the drive tray. In this state, the data is inaccessible until the correct security key is provided by a
controller.
You can view the Drive Security status of any drive in the storage array from the Drive Properties dialog. The status
information reports whether the drive is:
You can view the security status of any volume group in the storage array from the Volume Group Properties dialog.
The status information reports whether the volume group or disk pool is one of the following:
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 73
Security-capable
Secure
The following table shows how to interpret the security properties status of a volume group.
When the Drive Security feature has been enabled, the Drive Security menu appears in the Storage Array menu
under Security. The Drive Security menu has these options:
Create Key
Change Key
Import Key
Save Key
Unlock Drives
Validate Key
NOTE If you have not created a security key for the storage array, only the Create Key option is active.
If you have created a security key for the storage array, the Create Key option is inactive with a check mark to the
left. The Change Key option, the Save Key option, and the Validate Key option are now active.
The Unlock Drives option is active if any security-locked drives exist in the storage array.
When the Drive Security premium feature has been enabled, the Secure Drives option appears in the Volume
Group menu. The Secure Drives option is active if these conditions are true:
The volume group or disk pool selected in the Storage & Copy Services tab is not security enabled but is
composed entirely of security-capable drives.
The volume group contains no snapshot (legacy) base volumes or snapshot (legacy) repository volumes.
The volume group is in Optimal state.
A security key is set up for the storage array.
The Secure Drives option is inactive if the previous conditions are not true.
The Secure Drives option is inactive with a check mark to the left if the volume group is already security enabled.
You can erase security-enabled drives instantly and permanently so that you can reuse the drives in another volume
group or in another storage array. You can also erase them if the drives are being decommissioned. When you erase
security-enabled drives, the data on that drive becomes permanently inaccessible and cannot be read. When all of the
drives that you have selected in the Hardware tab are security enabled, and none of the selected drives are part of a
volume group, the Erase Security option appears in the Drive menu.
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NOTE The storage array password protects a storage array from potentially destructive operations by unauthorized
users. The storage array password is independent from the Drive Security premium feature and should not be
confused with the pass phrase that is used to protect copies of a Drive Security security key. However, it is good
practice to set a storage array password before you create, change, or save a Drive Security security key or unlock
secure drives.
NOTE To map all volumes into the Default Group, you must select the Default Mapping option while creating
the volumes.
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 75
a. Click the Mappings tab.
b. Specify the applicable host or host group, volumes, and LUNs.
c. Select Mappings >> Define, and click SANshare Storage Partitioning.
d. Refer to the on-screen instructions.
e. Repeat step a through step d for each storage partition.
f. Go to step 8.
8. After you have created all of the volumes and mappings, use the applicable procedures on your hosts to register
the volumes and to make them available to your operating system.
Depending on your operating system, two utilities are included with the storage management software
(hot_add and SMdevices). These utilities help register the volumes with the hosts and also show the applicable
device names for the volumes.
You also need to use specific tools and options that are provided with your operating system to make the
volumes available (that is, assign drive letters, create mount points, and so on). Refer to your host operating
system documentation for details.
If you are using the HP-UX OS, you must run this command on each host to change the I/O timeout value to
120 seconds on each block device (volume) that you created on the storage array, where cxtxdx is the device
name of each volume.
NOTE If you reboot your host, you must run the pvchange command again.
NOTE After you configure the volume, you can change the cache memory settings of the volume. See
“Procedure – Changing the Volume Cache Memory Settings” on page 59.
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Appendix A: Retrieving Trace Buffers
Use the Retrieve Trace Buffers option to save trace information to a compressed file. The firmware uses the trace
buffers to record processing, including exception conditions, that might be useful for debugging. Trace information is
stored in the current buffer. You have the option to move the trace information to the flushed buffer after you retrieve
the information. (The option to move the trace information to the flushed buffer is not available if you select Flushed
buffer from the Trace Buffers list.) Because each controller has its own buffer, there might be more than one flushed
buffer. You can retrieve trace buffers without interrupting the operation of the storage array and with minimal effect on
performance.
NOTE Use this option only under the guidance of your Technical Support Representative.
NOTE If you are using the in-band management method and generate large amounts of network traffic on the same
host/server connection, in-band management operations could time out because I/O and the in-band management
operations are competing for the same resources.
If you receive a message about a controller operation failing because of a communication error, a time out, or an
internal error with the return code 582, try the following actions to resolve the issue:
1. Verify that the physical connection used for in-band management is active and free of any sort of transmission or
link type errors, and then retry the command.
2. Reduce the I/O traffic on the physical server connections being used by in-band management.
3. Try using out-of-band management.
A zip-compressed archive file is stored at the location you specify on the host. The archive contains trace files from
one or both of the controllers in the storage array along with a descriptor file named trace_description.xml.
Each trace file includes a header that identifies the file format to the analysis software used by the Technical Support
Representative. The descriptor file has the following information:
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 77
The trace buffer information is archived to the file that you specified in step 5. If you click Cancel while the retrieval
process is in progress, and then click OK in the cancellation dialog that appears, the trace buffer information is not
archived, and the Retrieve Trace Buffers dialog remains open.
7. When the retrieval process is finished, the label on the Cancel button changes to Close. Choose one of the
following options:
To retrieve trace buffers again using different parameters, repeat step 2 through step 6.
To close the dialog and return to the Array Management Window, click Close.
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Appendix B: Boot Device Installation
Use these procedures if you are setting up the storage array as a boot device.
Table 9. Operating System Support for Using a Storage Array as a Boot Device
Before you install the storage management software components on the host, you must prepare the storage array and
the host.
ATTENTION Possible loss of data access – When you use boot device on a storage array, make sure that you
have redundant connections with failover protection between the host and the storage array. Refer to the Host
Cabling chapter in the Hardware Cabling Guide for information about such connections.
You must have administrator privileges to access this software. You must use the volume mapped to LUN 0 as the
boot device. Some operating systems support booting only from LUN 0.
General Preparation
Preparing the Storage Array as a Boot Device
Preparing the Host
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 79
General Preparation
To prepare the storage array as a boot device, perform these procedures in order:
Before you proceed with the installation, confirm the following items:
Make sure that you have access to a storage management station for the storage array. The storage management
station is a host with SMclient software installed, and is not the host that you will configure to use the boot device.
Make sure that you know the Internet Protocol (IP) addresses or host names of the controllers in the storage array
from which you want to boot.
If you have questions or concerns about the installation procedures, contact your Technical Support
Representative.
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Configuring the Boot Volume on the Storage Array
1. In the Enterprise Management Window, select the storage array in the Device Tree.
2. Select Tools > Manage Storage Array.
The Array Management Window for the selected storage array appears.
3. Select the Storage & Copy Services tab.
4. To determine where you can create a boot volume for the host, examine the Free Capacity nodes and
Unconfigured Capacity nodes on the storage array.
Do you have 2 GB of capacity on either the Unconfigured Capacity node or a Free Capacity node?
Yes – Go to step 5.
No – You need to free enough capacity for the boot volume. Refer to "SANtricity Storage Manager Concepts"
guide or the SANtricity online help for information about freeing capacity. Add the required capacity before you
continue with step 5.
5. Decide which type of capacity you will use:
Unconfigured Capacity node – Go to “Configuring the Boot Volume on an Unconfigured Capacity Node."
Free Capacity node – Go to “Configuring the Boot Volume on a Free Capacity Node."
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 81
14. Click OK.
15. Use the Storage Partitioning feature to map the volume to the host that uses LUN 0.
NOTE For additional information about how to map volumes that use Storage Partitioning, refer to the online help
topics in the Array Management Window.
NOTE For additional information about how to map volumes that use Storage Partitioning, refer to the online help
topics in the Array Management Window.
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Ensuring a Single Path to the Storage Array
After you have configured a boot volume, make sure that there is a single path to the storage array. The path must be
configured to the controller that owns the boot volume (controller A).
NOTE If you removed a previously installed version of RDAC in a root-boot environment, you do not need to remove
the installed version of RDAC again.
ATTENTION Possible data corruption – When you start the storage array, there must be only a single path
to the storage array when RDAC is removed. The path must be to the controller that owns the boot volume. If
the host is permitted to start without RDAC and still has dual paths to the storage array, the data might become
unusable.
In this procedure, the default boot path refers to controller A, which owns the boot volume. The alternate boot path
refers to controller B.
1. Enable the BIOS on the HBA that is connected to the default boot path.
For procedures about how to enable the HBA BIOS, refer to the host system documentation and the HBA
documentation. After the BIOS is enabled, the host reboots automatically.
2. Install the operating system on the host.
3. After the installation is complete, restart the operating system.
Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 83
Regulatory Compliance Statements
FCC Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15
of the Federal Communications Commission (FCC) Rules. These limits are designed to provide reasonable protection
against harmful interference in a commercial installation. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in
which case the user will be required to correct the interference at his/her own expense.
NetApp, Inc. is not responsible for any radio or television interference caused by unauthorized modification of this
equipment or the substitution or attachment of connecting cables and equipment other than those specified by
NetApp. It is the user’s responsibility to correct interference caused by such unauthorized modification, substitution, or
attachment.
This equipment uses Small Form-factor Pluggable (SFP) optical transceivers, which are unmodified Class 1 laser
products pursuant to 21 CFR, Subchapter J, Section 1040.10. All optical transceivers used with this product are
required to be 21 CFR certified Class 1 laser products. For outside the USA, this equipment has been tested and
found compliant with Class 1 laser product requirements contained in European Normalization standard EN 60825
1:2007. Class 1 levels of laser radiation are not considered to be hazardous and are considered safe based upon
current medical knowledge. This class includes all lasers or laser systems which cannot emit levels of optical radiation
above the exposure limits for the eye under any exposure conditions inherent in the design of the laser products.
NetApp, Inc. is not responsible for any damage or injury caused by unauthorized modification of this equipment or the
substitution or attachment of connecting cables and equipment other than those specified by NetApp. It is the user’s
responsibility to correct interference caused by such unauthorized modification, substitution, or attachment.
This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classé A respecte toutes les exigences du Règlement sure le matèriel brouilleur du
Canada.
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Initial Configuration and Software Installation for SANtricity Storage Manager Version 11.10 - 85
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