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Keywords: acute illness, care, dying, emotion, gender, male nurse work,
phenomenology, stereotype
Phillips (1993) is critical of the recent interest in the Ten men consented and 8 completed the research process.
concept of care in nursing, commenting that the current rise The other two failed to attend for interview. Although a
of debate and research mirrors previous waves of interest relatively small number, this is consistent with the participant
such as the nursing process in the 1970s and nursing models group size in other qualitative studies completed over a
in the 1980s. Davies (1995), a sociologist who has written similar time period. The participants had between 1á2 and
extensively on the impact of gender in nursing, similarly notes 21 years of quali®ed nurse experience, with an average of
that caring has a relatively short history of enquiry within the 9á8 years, and had worked in a wide variety of clinical areas.
social sciences. Their ages ranged between 23 and 46 years, with an average
age of 33.
The study
Data collection techniques
A range of data collection techniques were used to enhance
Research design
the con®rmability of the study (Guba & Lincoln 1989). The
The aims of the study were to facilitate re¯ection upon an problems evident within the literature in relation to de®ning
aspect of practice chosen by the participants, to explore and the concept of care called for an adaptive research method
analyse this experience and to compare the ®ndings with that would help, as Guba and Lincoln (1989) put it, to ferret
current literature on the concept of care in nursing practice. out insights into the nature of care for these men. Data
Participants were therefore asked to choose an experience collection included the structured re¯ection on a practice
from practice that they felt exempli®ed care within their episode, the semi-structured interview and ®eld notes.
nursing work and to complete a written re¯ection using From an ontological hermeneutic perspective, the researcher
Johns's (1998) model of structured re¯ection. This re¯ection and fore-understanding were also data within this study
was typed and returned to the participants for veri®cation and constituted the horizon from which data collection
and used to structure the subsequent interview. The re¯ec- progressed.
tion, interview transcript and ®eld notes written during the
study were then subject to qualitative analysis. Details of Data analysis
the analysis were also discussed with the participants and In hermeneutic research, data collection and analysis go hand
the feedback gained was treated as further data. in hand; there is continuous re¯exive interplay between the
two (Ashworth 1987, Guba & Lincoln 1989). Dey presents a
Ethical issues practical approach to the problem of data analysis and goes
Approval for the study was obtained from the relevant local back to the Greek roots of the word ana, meaning from
ethical committees. Con®dentiality with regard to both the above, and lysis, meaning to break or dissolve (Dey 1993).
patient/clients referred to and the participants was main- Inevitably qualitative data analysis is an interpretation, even
tained throughout. Written consent was obtained from the though coconstitution has been undertaken, a breaking of the
participants before the research process commenced. materials gathered, and as such may be interpreted differently
by different people (Ayres & Poirier 1996). This potential
Sample ± participants in the study variation in interpretation is not a weakness if the means by
The participants were selected using purposeful sampling which the interpretation was formulated is clearly described.
methods (Coyne 1997). First level staff nurses below charge Indeed, interpretation is necessary, for without it a text is
nurse grade with at least one year postregistration experience inert and meaningless (Ayres & Poirier 1996, Rose & Webb
were approached. No other criteria for selection, in terms of 1998) and the interpretations of others may bring useful
ethnicity or educational background, were used partly insights (Guba & Lincoln 1989). Data analysis should be
because of the fact that there are few male nurses in the trustworthy in that the processes used are clear for the reader
general ®eld. All the male nurses (a total of 25) within the and these are now explained.
chosen clinical areas were approached by sending them an
introductory letter, a copy of the consent form, and an Data analysis frameworks
outline of the structured re¯ection required. Three different Rose and Webb (1998) in their study into the experiences of
hospitals were selected: two were average sized district caring for a terminally ill person from the perspective of the
general hospitals and the third a large teaching hospital. lay carer, found criteria borrowed from grounded theory
They were situated within two neighbouring counties in useful in the attempt to establish rigor in their data analysis
Eastern England. process. The following were used in this study:
· Being present at the interview In relation to the steps described above by Wertz (1983),
· Listening to the tape these strategies were used when reviewing the data. Steps 3, 4
· Transcribing and 5 were discussed with the participants once the tran-
· Reading the transcription scripts and preliminary ®ndings had been returned to them.
· Repeating steps a and b to ensure familiarity Opacity, in the sense of issues felt to be unclear during the
· Thinking/assimilating/intuiting analysis process, were discussed and clari®ed both with
· Interpretation and understanding. participants and a number of senior educational colleagues.
Similarly, the guidance offered by Wertz (1983) informed
the data analysis process: Structured re¯ection
1 Seeing relationships Each participant was asked to pick an exemplar from practice
2 Utilizing an existential baseline ± related to the context of that illustrated the concept of care for him. The participants
the participants completed a re¯ection using the Johns' (1995, 1998) model of
3 Thematizing recurrent motifs structured re¯ection which was typed and returned to them
4 Imaginative variation for comment and amendment. The choice of a re¯ective
5 Interrogating opacity model was made to facilitate insight into the chosen experi-
6 Employing concepts and models ences. Re¯ective practice is a tool by which insights into the
Rose and Webb's (1998) steps were followed with one complexities of practice can be accessed (Johns & Freshwater
minor exception. All the interviews were undertaken by 1998). These re¯ections were then scrutinized and used as the
myself but, for lack of time, the eighth was transcribed by an basis for the interview to give it some structure. Not all the
experienced interviewer. All the transcriptions were then read participants completed an extensive re¯ection with two
through while listening to the tape in order to enhance giving summaries of around one hundred words. The other
interpretation. six gave extensive written accounts of the event they had
chosen.
Participant 1 28 bed surgical ward A man in his late ®fties suddenly became unwell showing signs
of hypovolaemic shock. He had undergone major abdominal surgery 7 days
earlier for a pancreatic cancer. He was subsequently discharged to a hospice.
Participant 2 Accident and emergency A young woman was admitted with multiple injuries, including major burns
and head injuries, following a road traf®c accident. She subsequently
died in the department.
Participant 3 Medical ward (hepatology) A middle aged man with alcoholic liver disease was admitted after taking
a paracetamol overdose. This led to liver failure which was being actively
treated even though his prognosis was poor. He died on the ward some
8 weeks after his admission.
Participant 4 Neurological intensive care A man in his late forties was dying following a major brain haemorrhage. His son
was reluctant to come in and see him seeming not to appreciate the seriousness
of his condition.
Participant 5 Medical neuro-sciences ward A man in his early ®fties is admitted to the ward after being diagnosed with
an advanced brain tumour. His wife was closely involved in his care.
The participant felt the care they received could have been improved upon.
Participant 6 Accident and emergency An elderly man is admitted with chest pain accompanied by his wife. Soon
after admission he has a cardiac arrest and dies. The participant takes
responsibility for informing and supporting the wife.
Participant 7 Accident and emergency A man in his ®fties is admitted with an abdominal aneurysm from which he
bleeds and quickly dies. The relatives, who live some distance away are unaware
of these events and must be supported when they arrive at the department.
Participant 8 28 bed surgical ward A partially sighted man in his forties was admitted to the ward for a hernia repair.
His recovery was uneventful but upon his return home he wrote back to the ward
to thank them for the excellent care he received. The participant was thus
reminded that his interventions had been effective and caring.
Findings patient. And then if you're looking after them long-term, then going
further ± getting further involved with them. But my initial thoughts
The selected scenarios are, I don't know why, but it's a physical thing (P6-169).
department frequently need a great deal of information in a effectively with his own impending bereavement. Although
short period of time, and both participant 2 and 7 empha- participant 3 acknowledged that his previous experience in
sized this aspect of communication. palliative care in¯uenced his approach to the person he was
nursing with terminal liver failure, he still felt that in an
Multidisciplinary team. All the participants made some acute area it can be dif®cult to withdraw aspects of medical
reference to operating and communicating within a team. treatment:
Participant 1 saw good communication with the medical staff
I believe that you should give quality rather than quantity of life. This
as crucial:
man, we were treating excessively even though they were near
`You know you might have seen a poor outcome to the patient enough certain that the outcome was that he was gonna die (P3-025).
episode [in his re¯ection] because of lack of communication or
dif®culty with personality¼' (P1-089). Theme 4: The nature and limits of emotional work
Emotional work with signi®cant others. The acute nature of
Participant 3 saw the nurse's role as central to the multi-
the scenarios chosen by the participants hinted at the
disciplinary team:
emotional work involved. In addition to the potential trauma
¼you are the advocate as such for the patient and you're the only of caring for these patients, it is clear that participants 4, 5, 6
person that sees what the other teams are doing (P3-339). and 7 were concerned about the emotional impact of the
illness event on the signi®cant others. Similarly, participants 2
Signi®cant others. It was the problems encountered in trying and 3 felt it important to focus their efforts on the next of kin
to communicate with the son of a dying man that led once hope for the patient had faded.
participant 4 to pick his scenario as an example of care. His Participant 4 was concerned about the emotional impact of
concerns about the episode centred on communication, and the patient's death on the son and the focus of care shifted
in trying to explain this he said: correspondingly. This participant also mentioned another
situation and the emotional trauma of seeing small children
¼possibly because of lack of time, lack of communication ± not lack
visiting their dying father on the unit. He said:
of communication but dif®cult communication and, perhaps, I think
documentation is probably a thing that I think we [staff of the unit] But there are times when you're in a car, piece of music, and you ¯ick
need to address a bit better (P4-185). back and you can actually think of things, but I often think of that
particular episode, and how all that panned out. It was just very
Although some form of communication had occurred with
dif®cult for me. I felt that I dealt with that fairly well¼even though I
the patient's son, it was the quality of this that he wished to
felt inside I didn't, but it came out (P4-203).
see improved.
He felt he had hidden his inner feelings from his colleagues.
Theme 3: Signi®cant others and the shifting focus of care
Signi®cant others as the focus of care. It was striking how the Levels of emotional involvement and support. The level of
patient was not the focus of the interview with participants 4, involvement felt by these participants sometimes developed
6 and 7. Indeed, they had chosen the scenario because it over time, and sometimes was there simply because of the
showed how the focus of care could shift in their practice. For intensity of the experience. Evidence that some nurses seemed
participant 6, the trauma of being present when the elderly able to put emotional work into perspective came from
man had a cardiac arrest became overshadowed by concern several participants. Both participants 6 and 7 made it clear
for the wife who was beside her husband as he became that although the situations described had been traumatic,
acutely ill and died: they still felt a positive outcome had been achieved:
It was so sudden and, I think more to the point, the¼wife of the ¼it's an awful situation but you try your best to make it, you know,
patient that died was ± there was nobody else for her¼and I felt that as comfortable as possible (P6-127).
it needed, you know, more follow up (P6-007).
and
Questioning the medical focus of treatment. The focus of ¼looking at it quite coldly, it actually went quite smoothly (P7-157).
concern was also broad enough at times to question the
Attempts to limit emotional commitment were found. Parti-
goals of medical treatment. Like participant 3, participant 4
cipant 3 felt he needed to pull back from the patients because
perceived a need to move towards a more palliative
of the emotional work involved:
approach and support of the son; a son unable to cope
Participant 7 was emotionally drained as a consequence of The reactions of patients and signi®cant others. The fact that
dealing with the relatives. Participant 4, in relation to the they were male could restrict their access to patients, as in the
children mentioned above, could only cry once he left the case of participant 4 who worked as a part-time Marie Curie
unit. Participant 2 put it this way: nurse. He could not gain entry to the house of a dying man as
the wife had not expected a male nurse. Participant 2 also
¼because of being male you tend to have to suppress your emotions
commented on this:
because it's expected of you (P2-243).
¼if you go into some female patients they say, `I want a nurse'. `Well
Theme 5: Gender and being a male nurse I am a nurse'. `No, I want a proper nurse'. `Well what's a proper
Physical tasks. Several participants noted that as male nurses nurse?'¼And then they'll say, `I want a female nurse'(P2-253).
they were associated with manual handling, were perceived
Several participants claimed that with experience sensitivity
to have more strength and subsequently were often called
to such perceptions developed further. Participant 4 felt that
upon to help deal with confused patients. Participant 7 put it
such comments, the speci®cation of maleness which he called
thus:
a stigma, were inappropriate and that ®rst and foremost he
Sometimes we are bracketed as, we're the strong ones¼we can sort was a nurse. Participant 5 had quite complex ideas in this
that one out. An example, the drunk and aggressive patient (P7-261). area, but did feel that patients saw the maleness of male
nurses ®rst, whereas with female nurses a similar emphasis on expectation that they should cope with emotional work and
their gender was not common. not show feelings in public; an association with the more
physical aspects of work, such as manual handling and
confused/aggressive patients; issues related to their gender,
Discussion: conceptual framework of care
or social perceptions of their gender; and an association
within these nurses' work
with technical tasks. This latter point arose several times in
A conceptual model was constructed to explain the concept the data.
of care as derived from the data (see Figure 1). The central Viewed as a whole, the re¯ections and transcripts show
circle, Care and the male nurse, represents the various that emotional labour (James 1992, 1993), the signi®cance of
participants and moving out from this, two other circles communication, information giving and for the majority of
encapsulate the key aspects of the concept as described. The the participants meeting the emotional needs of the patient
®rst of the two outer circles represents issues raised by all and their signi®cant others, were important factors in the
the participants and the second outer ring, that of signi®cant attempt to explain the concept of care. Emotional work
others and a critique of medical treatment, are those appeared to be increased for some participants as their
mentioned by only some participants. Using the responses association with manual handling tasks and dif®cult patients
of participant 1 and 8 it seems reasonable to suggest that could actually enhance the depth of their relationship with
not all nurses may progress from circle one to two, or that those patients.
they may be more able to make such progression with
experience. Benner's (1984) work on the importance of
Issues for future consideration
experience in effective nursing practice would support this
assertion. The ®ndings from the research raise the following issues.
Cutting across the factors seen as integral to care were First, that structures and systems put into place for clinical
elements associated with the social context and socializa- supervision (UKCC 1996) should take account of the fact
tion processes that men ®nd themselves operating within that men may be reluctant to seek such support, or may feel
(shown as arrows in Figure 1). These are: a perceived pressured into a role which encourages them to make do
without support. The socialization process, put simply in
terms of the adage `men don't cry', may disable them from
seeking support. Second, that further study into the concept
of care in relation to nursing practice should broaden its gaze
to include the signi®cant others of the patient/client. Even a
simplistic de®nition of care, for example, that it involves
assisting patients to meet their needs, involves inclusion of
signi®cant others as they will be, in the vast majority of cases,
an integral part of those needs. Third, in terms of nurse
education, this research supports the need to explore gender
issues within nursing practice (Lawler 1991). The partici-
pants felt the in¯uence of gender through expectations placed
upon them, and were sensitive to the gender perceptions of
patients and their signi®cant others. Essentially, gender was a
signi®cant variable in the nurse/patient/signi®cant other
relationship(s).
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